Sep 14, 2022Transmission & drivetrainElectrical systemEngine1 injury
The truck has been in shop 5 times or actually 5 different dealerships. The recall has yet to be fixed but I continually pay to have the problem INVESTIGATED. The dash flashes loss of fuel pressure, service advance track soon, Battery level and mechanic wrench . I have this on video as it is constant occurrence. Each time ford takes it in they can't make the issue happen or recreate it. As told several times happens sporadic and not under any certain conditions. Over and over paying diagnostic fee and what they say will repair the issue only it happens pulling off the lot at 5 star ford Dallas Texas took it in under default to Bob Tomas Mckinney where they scanned it and found 17 communication errors left it there nothing was done but more exploration of issues going down the list of com failures and paying for each 3 anyway and it did it again leaving me stranded 3 times to count eventually leaving at Don Davis Ford Arlington Texas where it was again said repaired and is currently at Planet Ford Dallas where historically I paid $2850 and NOTHING was done as it again left me stranded and towed there where it can sit until it's fixed meaning this loss of horsepower the electric flashes and the gears in transmission ACTUALLY FUNCTION AS PER REQUESTED EACH TIME IN SERVICE
NHTSA ODI 11484467
May 13, 2020Electrical systemEngineCrashFire
MY TRUCK BURST INTO FLAMES 🔥 AND BURN TO THE GROUND WHILE PARKED IN THE DRIVE WAY. *TR
NHTSA ODI 11324350
Nov 8, 2016SteeringElectrical systemEngineFire
DROVE ABOUT 2 MILES IN THE MORNING WHILE TURNING ONTO THE INTERSTATE RAMP THE STEERING LOCKED UP WOULD NOT GO OVER 30MPH, SUV STARTED TO SMOKE WHILE THE TEMPERATURE GAUGE NEVER CHANGED INSIDE OF THE VEHICLE. LUCKY TO NOT HAVE CAUSED A MAJOR ACCIDENT. AFTER HAVING VEHICLE TOWED, PER THE MECHANIC THE COMPUTER SYSTEM IS FRIED, MOTOR VALVES MELTED, AND ALL SPARK PLUGS NEED TO BE REPLACED. THIS SUV IS ONLY A 2012 AND SHOULD NOT HAVE THIS MAJOR OF PROBLEMS WHEN IT HAS BEEN WELL TAKEN CARE OF. FORD REALLY NEEDS TO LOOK FURTHER INTO THIS SO THIS DOES NOT HAPPEN TO SOMEONE ELSE.
NHTSA ODI 10925105
May 14, 2012EngineFire
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT WAS DRIVING 60 MPH WHEN BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT UNDER HEAVY ACCELERATION, THE GILLS ALLOWED EXHAUST FUMES TO BE EMITTED INTO THE VEHICLE BUT THEY WERE UNABLE TO PROVIDE A REMEDY FOR THE PROBLEM. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 6,309.
NHTSA ODI 10458341