Home · 2012 Ford Edge · Complaints

What 1,129 owners told NHTSA about the 2012 Ford Edge

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,129)Crash / fire / injury (33)Electrical system (460)Brakes (272)Body & structure (168)Lights (84)Engine (59)Fuel system (47)Transmission & drivetrain (46)Latches & locks (39)Electronic Stability Control (esc) (28)Steering (16)

4 of 1,129 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Dec 7, 2018Transmission & drivetrain1 injury

PULLED OVER IN EMERGENCY LANE ON HIGHWAY 3 MILES FROM HOME. STOPPED CAR AND PLACED GEAR SHIFT IN PARK POSITION AND SET FLASHERS. ON GETTING OUT OF CAR NOTED CAR WAS MOVING FORWARD. RECHECKED TO SEE IF GEAR SHIFT WAS IN PARK WHICH WAS CONFIRMED BY PASSENGER. DRIVER ON GETTING OUT OF VEHICLE WAS UNABLE TO GET BACK IN WITH ATTEMPT TO GRAB SEAT BELT AS LEVERAGE TO GET BACK IN. VICTIM WAS UNABLE TO GET BACK IN AND FELL OUT OF CAR RESULTING IN CAR BACK DRIVER SIDE TIRE ROLLING OVER VICTIM. RESULTED IN HOSPITALIZATION WITH RIGHT SIDE 8 BROKEN RIBS, T-1 FRACTURE, PUNCTURED LUNG ON RIGHT AND MULTIPLE BRUISES AND LACERATIONS ON LEGS AND BACK. RESULTED IN CHEST TUBE PLACEMENT, PLACEMENT OF NECK BRACE, HOSPITALIZATION FOR 10 DAYS, WOUND CARE TO CUT ON RIGHT ANKLE, INPATIENT REHAB FOR 5 DAYS WITH CONTINUED OUTPATIENT REHAB FOR MINIMUM OF 1 MONTH. F/U NEUROSURGERY APPOINTMENT 12/18/18 TO DETERMINE REMOVAL OF NECK BRACE. CONTINUING TO PROVIDE DAILY WOUND CARE TO ANKLE ABRASION THAT IS PREVENTING PAINLESS WALKING. BRUISES REMAIN ON LEGS WITH SWELLING OF LEFT CALF AND THIGH MUSCLES. HAVE POLICE REPORT THAT VERIFIES THAT GEAR SHIFT WAS IN PARK AT THE TIME OF ACCIDENT. HAVE PICTURES OF BRUISES, CHEST TUBE PLACEMENT BUT UNABLE TO DOWNLOAD.

NHTSA ODI 11156821

Aug 8, 2018Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE VEHICLE WAS SHIFTED INTO PARK, IT MOVED FORWARD AND STRUCK A TREE WITHOUT WARNING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP AND DEEMED OPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

NHTSA ODI 11118458

Apr 8, 2016Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE PLACING THE VEHICLE IN PARK AND EXITING THE VEHICLE, IT ROLLED DOWNHILL ACROSS THE STREET AND STRUCK A TREE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REGISTER THAT IT WAS IN PARK. THE VEHICLE HAD TO BE RESTARTED NUMEROUS TIMES IN ORDER FOR THE VEHICLE TO REGISTER THAT IT WAS IN PARK. THE VEHICLE WAS UNOCCUPIED AT THE TIME OF THE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 10854449

Jul 12, 2014Transmission & drivetrainBrakesCrash

I WAS UNABLE TO COME TO A COMPLETE STOP AND HIT A CONE IN NYC. AFTER, IT WAS EXTREMELY DIFFICULT TO COME TO A COMPLETE STOP. THE CAR WAS ABLE TO SLOW DOWN BUT IT TOOK TIME. I DROVE SLOW AND AWAY FROM OTHERS. THE BRAKES WERE HARD AND MADE NOISE WHEN I PUSHED DOWN ON THE BRAKES. WHEN I WENT TO THE DEALER, THEY INFORMED ME THAT FORD HAS AN EXTENDED WARRANTY ON THE PART AND I ASKED WHY WASN'T THE PART RECALLED IF IT PUT ME AND MY FAMILY IN HARMS WAY. WHY WASN'T I NOTIFIED PRIOR TO LOSING FULL BRAKING POWER? I AM THANKFUL THAT I NOTICED THE PROBLEM RIGHT AWAY AND MY FAMILY AND I ARE SAFE. I HAVE CONCERNS FOR OTHERS WHO MAY BE AT A GREATER SPEED WHEN THE BRAKES FAIL OR HAVE TO STOP UNEXPECTEDLY. IN ADDITION, MY CAR HAS RETURNED TO THE DEALERSHIP FOR SERVICE SEVERAL TIMES FOR NOT LOCKING INTO THE PARK POSITION. IT IS NOT SAFE AND AGAIN, I HAVE CONCERNS FOR MY FAMILY AND OTHERS. CAN THIS CAR MOVE IF IT ISN'T SECURED IN THE PARK POSITION? I HAVE VOICED MY CONCERNS WITH FORD BUT HAVE BEEN GIVEN THE RUN AROUND BY EVERYONE I HAVE ENCOUNTERED. THESE ARE SAFETY ISSUES AND NO ONE SEEMS TO CARE. EVERYONE IS NICE AND APOLOGIZES BUT THEY NEED TO TAKE CARE OF THESE SAFETY CONCERNS FOR THEIR CUSTOMERS AND FOR THE GENERAL PUBLIC. *TR

NHTSA ODI 10610031

Working with the data? Download all 1,129 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Edge verdict →