What 394 owners told NHTSA about the 2012 Fiat 500e

The clutch went out while downshifting upon making a turn onto a street. The gear shift became wobbly and would not shift into any gear. This happened without warning. Minutes before, my passenger and I were driving across town on a freeway.

NHTSA ODI 11737416

I have been dealing with identity theft and not really sure why when I put vin number to my vehicle I purchased September 25 2025 it says a different color

NHTSA ODI 11692186

The vehicle had been stalling out on numerous occasions one being a freezing Xmas eve in Drive thru if it had happened somewhere isolated the driver could have frozen. I rented cars several times and replaced the alternator ,battery and at the final point at the dealership the mechanic suggested I purchase a $600 battery though I had a brand new one. The dealership gave me a $200 credit but it happened again, the mechanic in town said the Bluetooth component was draining the battery. They removed it and no problem since. The dealership mechanic talked around the issue and would not answer my questions about this. The safety issues related to this are dangerous and it appears to be known by mechanics about this model.

NHTSA ODI 11668228

The contact owns a 2012 Fiat 500. The contact stated that while driving at an undisclosed speed, there was an abnormal clunking sound coming from underneath the front of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11641144

The wiring harness bundle leading to the trunk failed between the trunk & upper drivers side of the car. Upper brake lights stopped working, then rear defroster, then trunk wouldn’t open & I got a license plate light warning on the dash. Mechanic tried to replace switch, still didn’t work, the tried to replace handle (with license plate light). Mechanic broke more wires in bundle, back brake lights stopped working. The wiring harness bundle leading into the trunk is defective.

NHTSA ODI 11621183

The contact owns a 2012 Fiat 500. The contact stated while driving at approximately 65 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power and stalled. The contact stated no warning light was illuminated. The contact was able to exit the highway. The contact stated that while attempting to restart the vehicle, the clutch pedal went to the floorboard and the contact was unable to start the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the clutch pedal limiter and a clutch pedal switch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V302000 (Power Train) which had been completed in 2023 on the vehicle by the same dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 214,000.

NHTSA ODI 11611834

Front Wheel hub bearings grinding, very fast wear and tear Transmission still not shifting right after recall shifter cable replaced not grabbing gears

NHTSA ODI 11607886

The contact owns a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to reverse, the transmission failed to respond as needed. There were no warning lights illuminated. The vehicle was towed to the dealer, and it was confirmed that the recall repair was not yet available and there was no expected date when parts would be available. The manufacturer was made aware of the issue. The failure mileage was 170,000. Parts distribution disconnect.

NHTSA ODI 11606101

The contact owns a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11584793

The contact owns a 2012 Fiat 500. The contact stated that while driving at an undisclosed speed, the clutch pedal briefly depressed to the floor and remained stuck before releasing. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch diaphragm spring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V302000 (Power Train); however, the vehicle had already been repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 106,000.

NHTSA ODI 11580480

The clutch is out in the car. This may be caused by the clutch cover diaphragm spring and results in the inability to disengage the clutch, shift gears, and loss of mode of power. Leaving the passengers in a situation that can cause wreck without warning. My clutch went without any warning. I would like to be able to have my car fixed since this is a issue that many other cars made the same year make and model as mine are have been recalled for this very issue I'm having. My car is very unsafe and without warning the clutch became none responsive and has been that way ever sense. I dont have the means to repair this and since you are taking responsiblty for this issue on other cars my car is having the same issue but not on the recall alrhough it should be on the recall as it is Very very dangerous.

NHTSA ODI 11577718

The contact's daughter owns a 2012 Fiat 500. The contact stated that while driving at various speeds, the vehicle stalled without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 16V302000 (Power Train) which was linked to the failure. The dealer had been notified about the recall but stated that parts were not yet available and remained on backorder. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000. Parts distribution disconnect.

NHTSA ODI 11572899

The contact owns a Cybex Car Seat, Model Name: Aton 2, Manufactured Date: Aug 2019. The car seat was used in a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 23C001000 (Child Seat). The contact reached out to the manufacturer to have a replacement seat mailed out; however, the contact was not provided the replacement car seat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11564403

The contact owns a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure, and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. Parts distribution disconnect.

NHTSA ODI 11555529

The contact owns a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11553080

I just purchased this 2012 Fiat 500 Cabrio. It seems it is widespread issue on the failure of the guiderails and components that work the convertible top are of poor quality and the tops become inoperable and the cost to repair can exceed the value of the vehicle. The safety issue is that if the top has failed and failed to complete the cycle to close the rear hatch locks and remains locked with no way to access rear of vehicle by emergency responders. The scenario would be inability to get to a passenger by blocked doors and only can access through the rear of the vehicle. This could require cutting through the top or some other method. This could impact time element to extract a passenger from a car.

NHTSA ODI 11546760

The contact owns a 2012 Fiat 500. The contact stated while driving 25 MPH, the contact heard an abnormal sound coming from the vehicle, and the transmission failed to shift gear properly and lost motive power. There was no warning light illuminated. The contact was able to push the vehicle into a parking lot. The dealer was contact and stated there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 187,000.

NHTSA ODI 11540187

My 2012 Fiat 500 has had the same problem twice now. While driving, the clip attaching the clutch pedal to the master cylinder assembly breaks and disconnects. The pedal will go to the floor and stay there, and it becomes impossible to shift the manual transmission. After replacing the entire master cylinder assembly, to repair this issue, it just happened again months later. The last time it happened, my husband was driving the car, and was barely able to prevent an accident after the pedal disconnected on the freeway. This topic is discussed in Fiat owners groups around the world, and it happens often. When I tried to contact Fiat with my concern, they simply replied by automated response to tell me this recall (Safety Recall S34) doesnt apply to my model based on my vin (despite the same resulting danger)

NHTSA ODI 11527076

The contact owns a 2012 Fiat 500. The contact stated while her daughter was parked in a parking lot with the vehicle in park(P), the contact was attempting to enter the front passenger’s side seat, her daughter accidentally shifted her foot off the brake pedal and the vehicle rolled backwards. The contact stated that the passenger’s side door struck her at less than 2 MPH and knocked her back and she fell onto the parking lot floor. The contact’s daughter had the vehicle turned on and attempted to stop the vehicle; however, when she exited the vehicle to help her mom up off the parking lot floor, the vehicle rolled backwards again while the gear shifter was still in park(P). The contact stated that her daughter turned the vehicle off and the vehicle stopped rolling backwards. The contact stated that the vehicle failed to restart and was pushed into a parking space. The contact stated that she was transported by ambulance to the emergency room. The Police was on the scene and filed a report. The contact stated that she had not broken any bones, however she had severely bruised her coccyx bone. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed and was not repaired. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 19V817000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11521740

As reported by numerous consumers the power steering just stop working while driving with no warnings. This caused a wreck involving my son & I and we're admitted to hospital. Apparently this is a widely reported problem yet it has not attention. It's extremely dangerous and cost more to fix than what the car is worth.

NHTSA ODI 11513202

The contact owns a 2012 Fiat 500. The contact stated that while driving at an undisclosed speed, the clutch was squishy while shifting gears. The dealer was made aware of the failure and confirmed that the VIN was included in NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available until February. The clutch later failed, and the vehicle was inoperable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000.

NHTSA ODI 11504686

While I was driving on a busy dyreet the warning light flashed and my car shut off, I was nearly hit by another vehicle. I took my car in to have it checked out and the dealer days the steering module loss confection and the steering column needs to be replaced. I see that this has been a known issue by Fiat but they fail to include all vehicles in their recall. I request that this be addressed. This is a safety issue.

NHTSA ODI 11490546

In the morning (6AM) of September 19, my car car caught on fire while parked in my driveway. There were flames 3-4 feet height coming from the engine hood area. Once the fire was extinguished by the local fire department, I found the car was extensively damaged in the front outside and inside driver cabin. Upon further inspection I found the fire might have started with or around the battery, as it was completely melted. Further inspection on the back side of the car showed some stripped wiring in the assembly connecting to the rear hatch mechanism, lights, and other. In the days previous to this incident the battery had loss its charge completely twice in the span of a week and a half.

NHTSA ODI 11488743

The air bag light will come on then turn off Is their a malfunction of the air bag or is it just coming on and off and will the air bag respond normally in a crash it been happening for approximately a year now it hasn't been inspected

NHTSA ODI 11486283

I've had 3 different issues with the transmission- There's been 1 recall on the clutch- The transmission put me in Great danger I was driving on the freeway about 60 mph when the car just popped into neutral- I was terrified and I managed to pull to safety to put the manual transmission into gear- I didn't want it to happen again- I had to hold the gear until I got to an exit to get off the freeway- I had the Fiat towed to the dealership and fixed- then 6 months later driving again and it jumps out of gear into Neutral another scare- I put it in the shop and it cost me $4646,00 to replace the transmission, I really would like this serious safety hazzard investigated so no one gets hurt- I was Blessed to be able to think fast to save my life on a busy Highway my safety and others was put at risk because it could have caused a crash- It gives no warning at all- car is available upon request I have all receipts I can send -for some reason I was unable to download to this Site

NHTSA ODI 11481114