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What 632 owners told NHTSA about the 2012 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (632)Crash / fire / injury (35)Electrical system (393)Engine (100)Fuel system (58)Transmission & drivetrain (35)Body & structure (33)Visibility & wipers (25)Brakes (22)Airbags (18)Lights (17)Steering (16)

100 of 632 complaints match · Engine · clear filters · page 2 of 4

Nov 23, 2020SteeringBrakesEngine

TRACTION CONTROL LIGHT CAME ON AND ENGINE SHUT OFF WHILE DRIVING AROUND 30 MILES PER HOUR AFTER JUST STARTING ABOUT 20 MINUTES AFTER SHUT OFF AND LISTENING TO RADIO WITH KEY IN ACCESSORY POSITION LOST BRAKES AND STEERING. TRACTION CONTROL WOULD NOT COME BACK ON TILL I STOPPED 10 MILES AFTER RESTARTING AND TURNED OFF. ONLY CAME BACK ON WITH ENGINE NOT ON.

NHTSA ODI 11375936

Oct 28, 2020Engine

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE JERKED FORWARD AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED FOR A WHILE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO STALLINGS MOTORS (1245-38TH BOULEVARD, N.E., CAIRO, GA 39828, (229) 516-4891) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

NHTSA ODI 11366808

Oct 1, 2020Transmission & drivetrainElectrical systemEngine

ENGINE SHUTS OFF WHILE DRIVING AND ALL ELECTRICAL GOES OUT WHILE DRIVING. TYPICALLY VAN RESTARTS FINE BUT DOES IT AGAIN WHILE DRIVING.

NHTSA ODI 11362204

Sep 28, 2020EngineFuel system

VEHICLE HAS LESS THAN 85,000 MILES WAS WORKING FINE THEN FEW DAYS AGO WOULD NOT START. THE STARTER WORKED FINE BUT WOULD NOT TURN OVER. LET IT SIT FOR HALF AN HOUR AND IT STARTED ON FIRST CRANK SO I LET IS IT RUN FOR A FEW MINUTES. TURNED OFF AND LEFT FOR AN HOUR OR SO TRIED AGAIN AND HAD TO REPEAT ENTIRE PROCESS...VEHICLE WAS STATIONARY BECAUSE WE'RE AFRAID TO DRIVE IT ANYWHERE. ORIGINAL OWNER IS IN A VA HEALTHCARE FACILITY AND HIS DAUGHTER AND ME (HUSBAND ARE HANDLING HIS AFFAIRS. BECAUSE OF THAT IT IS MY CONTACT INFO IMPUTED.

NHTSA ODI 11361451

Sep 25, 2020Engine

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HATFIELD USED CAR CENTER (1333 AUTOMALL DR, COLUMBUS, OH 43228; 614-922-1333) AND THE CONTACT WAS INFORMED THAT THE VEHICLE RECEIVED UNKNOWN REPAIRS. THE CONTACT STATED THAT THERE WAS A MISFIRE IN THE ENGINE AND THAT THE FUEL SYSTEM WAS DEFECTIVE. THE FAILURE RECURRED SEVERAL TIMES WITH THE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11361058

Sep 1, 2020Transmission & drivetrainSeatsEngine

OIL COOLER HOUSING DEFECTIVE CRACKS UNDER PRESSURE OR OVERHEATING. DRIVER SIDE POWER SEAT FAILURE MAJOR SAFETY ISSUES. POWER TRAIN ROUGH SHIFTING.

NHTSA ODI 11352446

Aug 27, 2020Electrical systemSeatsEngine

UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER

NHTSA ODI 11351527

Aug 27, 2020EngineFuel system

TAPPING NOISE COMING FROM TOP OF ENGINE DIAGNOSIS MULTI CAM SHAFT ROLLERS

NHTSA ODI 11351528

Aug 4, 2020Electrical systemEngineFuel system

MY VAN NEEDS A NEW TIPM. THIS IS A RECALL FOR SOME CHRYSLER VEHICLES UNDER P54/NHTSA 14V-530. WHY DOES THIS NOT INCLUDE ALL CHRYSLER VEHICLES? THE VAN STARTS INTERMITTENTLY. SOMETIMES WITHOUT ISSUE OTHER TIMES TAKES MINUTES AND SEVERAL ATTEMPTS.

NHTSA ODI 11343182

Jul 23, 2020Engine

WAS ON MY WAY TO WORK AND WHEN I HAD STOPPED AT A STOP SIGN THE ENGINE SHUT OFF. I HAD NOT TOUCHED ANY BUTTON OR ANYTHING ELSE. IF THIS WERE TO HAPPEN WHILE SOMEONE WAS DRIVING IT WOULD BE A VERY BIG ISSUE.

NHTSA ODI 11341033

Jul 23, 2020Electrical systemEngine

WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WHY IT SHUTS OFF . IT ONLY HAPPENED ONCE WHEN WE BOUGHT IT IN THE FALL. NOW THAT ITS WARM IT HAPPENS A LOT

NHTSA ODI 11341046

Jul 14, 2020Engine

WHILE DRIVING EVEN A SLOW OR FAST SPEEDS IT HAPPENS. THIS HAS BEEN GOING ON FOR MONTHS NO WARNING THE CAR WILL STALL.. I LOST POWER STEERING THAT IS HOW I KNOW THE CAR HAD STALLED. THEN ANOTHER TIME I DID NOT GO ANY WHERE WHEN I HIT THE GAS AGAIN THE THAT IS HOW I KNEW THE CAR STALLED. IT IS A VERY DANGEROUS THING FOR THE CAR TO BE DOING I HAVE BROUGHT IT TO MY MECHANIC ON MANY OCCASION CAN NOT SEEM TO FIND ANYTHING WRONG

NHTSA ODI 11339269

Jun 15, 2020Engine

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT AN ABNORMAL TICKING SOUND COULD BE HEARD COMING FROM THE ENGINE WHILE DRIVING AT VARIOUS SPEEDS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BE INSPECTED BY AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

NHTSA ODI 11328865

Jun 11, 2020Electrical systemSpeed controlEngine

I WILL BE DRIVING THE VAN AND IT WILL RANDOMLY SHUT OFF IT ONLY DOSE IT AT LOW SPEEDS AT LIKE 20 -40 BUT I LOSE POWER STEERING EVERYTHING UNTIL I PUT IT IN NEUTRAL AND START IT AGAIN. *TR

NHTSA ODI 11328434

May 15, 2020Electrical systemElectronic Stability Control (esc)Engine

I HAVE AN ADDITIONAL COMPLAINT: 11286310. TRACTION CONTROL AND ABS SYSTEM DEACTIVATED WHILE DRIVING AROUND TOWN. ENGINE CUT OFF WHILE DRIVING, SPEEDOMETER DASH CLUSTER STOPS WORKING WHILE DRIVING, WITH CHILDREN IN VEHICLE (MINIVAN). U110A DTC. NETWORK, MFG, FUEL AND AIR METERING FAULT. DRIVING SAFETY ISSUE. *TR

NHTSA ODI 11324667

May 1, 2020Electrical systemEngineFuel system

I PURCHASED MY VEHICLE IN MARCH OF 2016 FOR THE PURPOSES OF TRANSPORTING 2 DISABLED FAMILY MEMBERS. FIRST, CHECK ENGINE LIGHT WAS COMING ON AND STATED THAT THE CRANKSHAFT SENSOR WE'RE NOT WORKING. WHEN I WOULD DRIVE WHILE DRIVING MY VEHICLE WOULD JUST SHUT OFF I FEARED GETTING HIT BY OTHER VEHICLES. THEN THE FUEL PUMP RELAY WOULD STAY ON AFTER SHUTTING VEHICLE OFF UNTIL IT WOULD DRAIN THE BATTERY. AFTER, NOW MY VEHICLE CRANKS BUT DOESN'T START AT ALL. THIS IS A HAZARD AND DANGEROUS WHAT I AM AFRAID OF IS THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES AND THE ISSUE HAS NOT BEEN LOOKED AT BY THE PROPER DEPARTMENT OR AUTHORITY. I ALSO BROUGHT THIS ISSUE TO CHRYSLER WHERE I PURCHASED THE VEHICLE AND THEY SAID THEY CAN NOT ASSIST WITH THE ISSUE AND NO RECALLS HAVE BEEN PUT IN PLACE MY VEHICLE HAS BEEN PARKED FOR 5 MONTHS NOW.

NHTSA ODI 11322954

Apr 4, 2020Electrical systemAirbagsEngine

2012 CHRYSLER TOWN AND COUNTRY COMPLAINT 2/2 VEHICLE WOULD HAVING A HUMMING AND WHIRRING SOUND COMING FROM IT THAT WOULD CEASE ONLY WHEN THE BATTERY IS DEAD OR TERMINAL REMOVED. THE LIGHTS WOULD KILL THE BATTERY DESPITE BEING LEFT IN OFF POSITION. THE VEHICLE CURRENTLY WAS TAKEN TO THE STORE FOR THE CHANGE OF A TIPM DUE TO SMELLING A VERY HOT BURNING SCENT AND THEN IN STOP WHIRRING SOUND ALONG WITH DISPLAY IS HOT IN RED ON SCREEN. THE ACTUAL SCREEN AND MIDDLE CONTROL PANEL TO HOT TO TOUCH. THE VEHICLE TIRE SYSTEM SIGNAL WOULD OCCUR RECURRENTLY AND IT WOULD CAUSE ONE TO HAVE CONTINUOUSLY CHECK TIRES EVEN IF THEY WERE FINE AND SOMETIMES THE VEHICLE WOULD NEED AND OTHERS NOT. THE VEHICLE WAS LEFT WITH THE DEALER TO CHANGE A TIPM AND WORK ON THE FUEL PUMP NOT STOPPING EVEN WITH NO KEY IN THE VEHICLE AND CHANGE THE BURNED ELECTRICAL REAR WINDOW SWITCH THAT HAD BURNED LIKE OCTOBER. THE VEHICLE HAD A BRAND NEW BATTERY INSTALLED BY AAA. AND THIS BATTERY CELL WAS DESTROYED BY THE CONTINUOUS DRAINING AND JUMP STARTING. THE VEHICLE HAS HAD THE TIPM PUT IN AND RETURNED TO ME A MONTH LATER NOT BEING ABLE TO DRIVE MORE THAN 2 MILES WITHOUT OVERHEATING AND RELEASE OF WHITE SMOKE. THE CAR HAS NO COOLANT IN IT AND NO OIL WHEN REPLACED IMMEDIATELY THE VEHICLE BURNED IT OFF AND IT RAN OUT. THE VEHICLE ALSO HAD TO BE TOWED BACK TO THE DEALER. THE DEALER CHARGES FOR THE NEW COMPUTER AND THEN TELLS ME I HAVE TO PAY FOR THE COOLANT PROBLEM, THE OIL LEAK PROBLEM AND AND SOME CALIBER WITH MY WHEEL. THE VEHICLE ALSO AFTER HAVING A NEW TIPM INSTALLED AND NEW REMOTE CODED AND PROGRAMMED THE VEHICLE PASSENGER DOOR ON THE RIGHT STILL DOESN'T LOCK WITH INSTRUCTION FROM NEITHER REMOTE OR MANUALLY. THE DEALER IS TELLING ME I CAN NOT FIX THE OIL LEAK THING AND DRIVE IT TOPPING OF THE OIL AND CHECKING IT DAILY.

NHTSA ODI 11320220

Feb 11, 2020Engine

2012 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD *JS

NHTSA ODI 11308191

Jan 28, 2020Electrical systemEngineFire

DOOR CAUGHT FIRE WHILE DRIVING, SMOKE EVERYWHERE, SMOKE COMING FROM UNDER HOOD.

NHTSA ODI 11302437

Jan 7, 2020EngineFuel system

WHILE IN MOTION ON A FREEWAY AT FREEWAY SPEEDS MY VAN JUST STALLED. THE TRACTION CONTROL LIGHT CAME ON FIRST AND THEN IT JUST STALLED. LUCKILY I WAS ABLE TO PULL OVER SAFELY. I CALLED FOR A TOW BECAUSE THE VAN WOULD NOT START AFTER THAT, IT JUST KEPT CRANKING AND WOULD NOT TURN OVER. THE REPAIR SHOP WAS ABLE TO START IT THE NEXT DAY AND SAW A CODE P061C. WHICH MEANS IT WOULD BE 5 DIFFERENT PROBLEMS. THEY ARE KEEPING IT TO DRIVE IT AND HOPEFULLY GET IT TO STALL AGAIN. THIS IS A MAJOR SAFETY ISSUE, WHAT IF MY KIDS WITH WITH ME AND WE CRASHED. HOW MANY COMPLAINTS WILL THERE BE BEFORE SOMEONE STEPS IN TO FIX THIS PROBLEM. THERE HAVE NUMEROUS COMPLAINTS FOR THIS SAME ISSUE. HOPEFULLY SOMETHING IS DONE BEFORE SOMEONE DIES.

NHTSA ODI 11297829

Dec 31, 2019Engine

AFTER RECEIVING MULTIPLE CHECK ENGINE NOTIFICATIONS FOR "ENGINE MISFIRE", THE DEALERSHIP DETERMINED THAT ALL THE LIFTERS NEEDED TO BE REPLACED. WE HAD THE WORK DONE, AND 1 YEAR LATER THE SAME CODES HAVE RETURNED.

NHTSA ODI 11292215

Nov 5, 2019Engine

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE MADE A LOT OF NOISE WHEN AT A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE FLYWHEEL THAT WAS CRACKED. THE CONTACT WAS UNCERTAIN IF THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ODI 11278270

Oct 31, 2019Engine

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE SENSOR ILLUMINATED AND SMOKE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND THE VEHICLE BEGAN TO SHAKE AND VIBRATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS INVALID.

NHTSA ODI 11277250

Oct 23, 2019Electrical systemEngineFuel system

MULTIPLE TIMES THE VEHICLE HAS STALLED AND COMPLETELY SHUT DOWN WHILE IN USE. MY FATHER HAD IT STALL TWICE WHILE ON THE FREEWAY AT FREEWAY SPEEDS. I HAVE RECENTLY HAD THE VEHICLE STALL WHILE IDLING AT STOP LIGHTS AND STOP SIGNS WHEN TRYING TO PROCEED FORWARD. WE ALSO HAD AN ISSUE WHERE WE TOOK THE VEHICLE OUT OF PARK AND INTO REVERSE AND USING THE GAS PEDAL WAS NOT PROPELLING THE VEHICLE AT A PROPORTIONAL RATE - AND THEN WHEN PUT BACK IN DRIVE THE SAME THING OCCURRED - THE VEHICLE WAS STILL RUNNING. WE HAD TO PARK, TURN IT OFF, AND RESTART THE VEHICLE WHICH CLEARED THE ISSUE IN THAT MOMENT. THIS IS EXTREMELY DANGEROUS AS THE VEHICLE COMPLETELY TURNS OFF WHILE YOU ARE IN THE MIDDLE OF USING IT! WE HAVE OUR BABIES IN THESE VEHICLES WHILE WE ARE USING THEM! I HAVE READ TOO MANY OTHER ACCOUNTS OF THIS HAPPENING TO OTHER OWNERS WHO ALSO ARE SPENDING THOUSANDS OF DOLLARS FOR MECHANICS TO GO HUNTING FOR SOLUTIONS - MOST OF WHICH DO NOT WORK. THIS IS UNSAFE AND NEEDS TO BE INVESTIGATED AS A LARGER ISSUE WITH THIS VEHICLE. I'M LISTING MY SPEED BELOW AS 5 MPH BECAUSE THAT HAS BEEN A FREQUENT CASE; HOWEVER, ANOTHER DRIVER OF THE VEHICLE HAS EXPERIENCED THIS AT HIGH SPEEDS PREVIOUSLY ON MY VEHICLE.

NHTSA ODI 11270457

Oct 20, 2019Electrical systemEngine

ON OUR 2012 TOWN AND COUNTRY , WE HAD REPLACED TIPM ON 2/18. AFTER REPLACEMENT , VEHICLE WOULD STILL TURN OFF IN MID-DRIVE , NOT TURN ON AT ALL NOR TURNOVER MANY TIMES . I BELIEVE IT'S A HUGE SAFETY ISSUE TO NOT HAVE ANY CODES SHOW UP, THE DEALER AFTER REPLACING TIPM ( PARTS AND LABOR $1400), THEY CAN'T FIND ISSUE WHICH CAUSES A LARGE SAFETY CONCERN AS MY GIRLFRIEND AND CHILDREN ARE LEFT TO DRIVE A VEHICLE THAT CAN INTERMITTENTLY TURN OFF MID DRIVE . IT SEEMS MANUFACTURERS KNOW OF THIS PROBLEM BUT NO RECALLS HAVE BEEN ISSUED NOR A FIX .

NHTSA ODI 11269773

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Working with the data? Download all 632 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chrysler Town And Country verdict →