Home · 2012 Chrysler Town And Country · Complaints

What 632 owners told NHTSA about the 2012 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (632)Crash / fire / injury (35)Electrical system (393)Engine (100)Fuel system (58)Transmission & drivetrain (35)Body & structure (33)Visibility & wipers (25)Brakes (22)Airbags (18)Lights (17)Steering (16)

393 of 632 complaints match · Electrical system · clear filters · page 13 of 16

Feb 9, 2015Electrical systemAirbags

2012 CHRYSLER TOWN & COUNTRY. CONSUMER IS CONCERNED ABOUT THE SAFETY OF VEHICLE BECAUSE OF RECALL DUE TO DEFECTIVE AIRBAGS. *TA THE CONSUMER STATED A RECENT RECALL, RESULTED IN NO PARTS BEING AVAILABLE. *JB

NHTSA ODI 10663886

Feb 9, 2015Electrical system

REAR QUARTER VENT WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. RECALL P25/NHTSA 14V-234. MY SWITCH WAS DISCONNECTED IN JULY 2014 AND I HAVE REPEATEDLY CALLED BARRETT IN BERLIN,MD TO SEE IF PART HAS COME IN AND BEEN TOLD "NO". IT IS NOW FEBRUARY AND I FEEL THIS IS UNREASONABLE. ARE NEW CARS BEING DELIVERED WITH A CORRECTED PART FOR THIS PROBLEM? I USE THIS VEHICLE TO TRAVEL WITH A PET AND NEED THIS VENT WINDOW. *TR

NHTSA ODI 10682189

Feb 6, 2015Electrical system

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN MAY OF 2015 BUT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT A FOLLOW UP NOTICE WAS RECEIVED IN DECEMBER OF 2015 BUT THE PART CONTINUED TO BE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

NHTSA ODI 10681758

Feb 6, 2015Electrical system

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE INTIAL RECALL WAS RECEIVED IN MAY OF 2014 WHEN PART WERE NOT AVAILABLE AND RECEIVED ANOTHER NOTICE IN DECEMBER OF 2014 BUT THE PART CONTINUED TO BE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10681768

Feb 5, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. AS AN INTERIM REPAIR, THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/06/15*LJ

NHTSA ODI 10681499

Feb 4, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10681302

Feb 3, 2015Electrical system

MY GAS GAUGE INDICATED I HAD MORE THAN 1/4 TANK FULL. INSTEAD, IT WAS EMPTY, AND I RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY, IN THE MIDDLE OF DETROIT'S WORST SNOW STORM IN 40 YEARS, WITH A TODDLER IN THE BACK SEAT. I SUBSEQUENTLY FILLED MY CAR AFTER WAITING IN FREEZING COLD UNTIL AN OFFICER PULLED OVER AND HELPED ME, AND MY GAS GAUGE WENT TO COMPLETELY EMPTY EVEN THOUGH I THEN FILLED MY TANK. IT STAYED AT EMPTY FOR A DAY UNTIL SUDDENLY MOVING TO 3/4 FULL, AND HASN'T BUDGED SINCE. I HAVE NO IDEA NOW HOW MUCH GAS MY TANK ACTUALLY HAS. DESPITE THE SNOW STORM ON SUNDAY WHEN THE INCIDENT OCCURRED, THE TEMPS WERE NOT ANYTHING EXTRAORDINARILY COLD FOR A MIDWEST WINTER, AND REGARDLESS OF TEMP, THE GAS GAUGE SHOULD ALWAYS WORK. HAD I NOT HAD MY CELL PHONE, OR HAD I BEEN IN A MORE REMOTE AREA, OR HAD IT BEEN DARK AT NIGHT AND I WAS IN A DANGEROUS AREA, THE TODDLER AND I COULD HAVE BEEN IN REAL PHYSICAL DANGER. THE POTENTIAL DISASTER THAT COULD HAVE ENSUED MAKES ME SHUDDER. THIS IS ENTIRELY UNACCEPTABLE. PLEASE LOOK INTO THIS FOR OTHER TOWN AND COUNTRY MINIVANS. *TR

NHTSA ODI 10680863

Feb 2, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10680454

Feb 2, 2015Electrical system

BLIND SPOT MONITORING STAYS ON CONSTANTLY AND CHIMING CONSTANTLY. UNABLE TO TURN OFF AND ARE VERY DISTRACTING TO DRIVER. COSTLY REPAIR TO TURN OFF AND/OR REPAIR (>$2,000 TO REPAIR). *TR

NHTSA ODI 10680674

Jan 29, 2015Electrical system

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10679743

Jan 28, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10679560

Jan 25, 2015Electrical system

I WAS FIRST MADE AWARE OF THE RECALL ON THE REAR QUARTER VENT WINDOW SWITCH, 14V-234000, IN LATE FALL OF 2014. BUT CHRYSLER MADE IT CLEAR IMMEDIATELY THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO MAKE THE REPAIR. THEN AT THE BEGINNING OF THE YEAR I RECEIVED ANOTHER LETTER MAKING IT SEEM AS IF THE PART IS NOW AVAILABLE AND I CAN GET THIS SAFETY ISSUE RESOLVED. WELL, I HAVE CALLED MY DEALERSHIP (ADAMSON MOTORS IN ROCHESTER, MN) TWICE WITH NO LUCK. THE FIRST TIME THEY SAID THE PART WAS STILL ON BACK ORDER. THE SECOND TIME THEY SAID PARTS ARE TRICKLING IN AND THEY WILL TAKE MY INFORMATION AND PUT MY NAME ON A PART WHEN THEY GET ONE IN FOR ME. THAT WAS OVER A WEEK AGO, STILL WAITING. I KNOW SOMEONE ELSE WITH THE SAME VEHICLE THAT WENT TO THE SAME DEALERSHIP THE WEEK PRIOR TO WHEN I CALLED THE SECOND TIME (IN BETWEEN MY PHONE CALLS)AND GOT THE SAME RECALL PART REPLACED. WHY ARE SOME PEOPLE BEING TREATED DIFFERENTLY? WHAT GIVES? *TR

NHTSA ODI 10678766

Jan 21, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10676987

Jan 20, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILOUT 04/14/15*LJ

NHTSA ODI 10676742

Jan 19, 2015Electrical systemEquipment Adaptive/mobilityVisibility & wipers

BLIND SPOT MONITORING SYSTEM ILLUMINATES CONSTANTLY. SYSTEM HAS FAILED AND CAN NOT DETECT VEHICLES IN THE BLIND SPOT. UNABLE TO TURN OFF SYSTEM UNLESS PAYING FOR COSTLY REPAIR. LIGHTS AND CHIMES ARE DISTRACTING TO THE DRIVER AND COULD RESULT IN UNNECESSARY AVOIDANCE MANEUVERS. *TR

NHTSA ODI 10676550

Jan 16, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

NHTSA ODI 10672950

Jan 15, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AND ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10672627

Jan 15, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10672771

Jan 14, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEALER. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 5/12/14*CN UPDATED 03/17/15*JB

NHTSA ODI 10672433

Jan 14, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ODI 10672511

Jan 13, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/13/15*CN UPDATED 10/8/2015*JS

NHTSA ODI 10672192

Jan 12, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10671882

Jan 12, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10671860

Jan 12, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V023400 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10671923

Jan 12, 2015Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10671928

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Working with the data? Download all 632 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chrysler Town And Country verdict →