What 632 owners told NHTSA about the 2012 Chrysler Town And Country

TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, BOTH REAR WINDOWS RELEASED IN AN OPEN POSITION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISENGAGED THE VENT WINDOW SWITCH. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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THIS IS ALREADY A KNOWN ISSUE AND A RECALL WAS ISSUED IN JUNE 2014. NINE MONTHS HAVE ELAPSED AND REPAIR PARTS ARE STILL ON BACK ORDER. THIS IS RIDICULOUS AND THE MANUFACTURER SHOULD NOT BE ALLOWED TO HIDE BEHIND A CLAIMED PARTS SHORTAGE. SUPPLIERS CAN CERTAINLY PRODUCE PARTS IN LESS THAN NINE MONTHS. *TR

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DRIVER SIDE DOOR OPEN ON IT'S OWN. WIFE CLOSED IT,AFTER THAT IT WOULD NOT OPEN OR CLOSE AT ALL.CALLED DEALER SHIP AND THEY HAD TO REPLACE THE LOCKING SYSTEM ON THAT DOOR BECAUSE IT HAD BEGUN TO MAKE A NOISE WHEN IT FINALLY START OPENING. AND ABOUT A MONTH LATER THE PASSENGER DOOR DID THE SAME AND I'M HAVING PROBLEMS GETTING IT FIXED. I FEEL THIS IS A SAFTY ISSUE.IF I WERE IN A WRECK AND THIS WAS THE ONLY WAY OUT OR MY CHILDREN NEED TO GET OUT AND THIS DOOR JAM OR WANT OPEN WE WOULD BE IN A LOT OF TROUBLE. *TR

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I HAVE A 2012 CHRYSLER T&C MINIVAN. I SPOKE WITH PEOPLE AT CHRYSLER WORLD HQ. THERE IS A 2013 RECALL ON THE REAR VENT WINDOW ELECTRIC SWITCH. FOR APPROX. ONE YEAR THE DEALERSHIP CANNOT PERFORM THE RECALL-FIX BECAUSE "THE PART IS NOT AVAILABLE". THE PART IS NEVER AVAILABLE. HOW DO THE GET REPAIRS MADE? *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE AND AS AN INTERIM REPAIR THE DEALER INDICATED THAT THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE CONTACT STATED THAT UPON FURTHER INSPECTING THE VEHICLE, IT WAS NOTICED THAT THE COMPONENT WAS NOT DISCONNECTED. THE DEALER WAS NOTIFIED AND PROVIDED AN APPOINTMENT TO RE-INSPECT THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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2012 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD

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2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE HAS BEEN WAITING FOR SEVEN MONTHS, FOR THE PARTS TO ARRIVE. RECALL # 14V234000. *JB

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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MY 2 YEAR OLD SON EXITED THE VAN ON THE PASSENGER SIDE, THROUGH POWER SLIDING DOOR. THE DOOR CLOSED ON HIS HAND AND DID NOT RETRACT AUTOMATICALLY. WE REACHED OUT TO CHRYSLER WHO SENT AN INSPECTOR. THE INSPECTOR TESTED THE DOOR WITH A FOLDED TERRY CLOTH. I PROVIDED HIM WITH A DOLL, WHICH HAS A HAND THE SAME SIZE AND SHAPE OF A CHILD'S. THE PASSENGER DOOR CLOSED COMPLETELY ON THE DOLL HAND. THE DRIVERS SIDE DOOR OPENED AUTOMATICALLY. SO THERE EXISTED A DIFFERENCE BETWEEN THE TWO DOORS. CHRYSLER STATED THEY BELIEVE THERE IS NOTHING WRONG WITH THE VAN. WE TOOK THE VAN TO THE DEALERSHIP, THEY ALSO STATED THE DOOR CLOSES NORMALLY. WE REACHED OUT TO THE LOCAL NEWS STATION WFTV WHO AGREED TO ASSIST BECAUSE THE PASSENGER SIDE DOOR STILL CLOSED ON THE DOLL HAND, WHILE THE DRIVER SIDE DOOR DID NOT. THE VAN WAS TAKEN TO ZEMBOWER'S AUTO CENTER WHERE IMMEDIATE TESTING REVEALED THE CAR NEEDED A NEW BATTERY. THE COMMENT WAS MADE, HOW IS CHRYSLER ABLE TO DIAGNOSE A POTENTIAL ELECTRICAL ISSUE WITHOUT FIRST CHECKING THE ELECTRICAL SYSTEM TO BE SURE ITS OPERATING NORMALLY. I TOOK THE VAN TO THE DEALERSHIP WHO THEN AGREED, THE VAN DOES NEED A NEW BATTERY. WE TOOK THE VAN BACK TO ZEMBOWERS FOR A BATTERY REPLACEMENT. UPON REPLACEMENT THE PASSENGER DOOR NOW SEEMS TO BE OPERATING NORMALLY. SO THE ISSUE STILL REMAINS, WHY IS IT THAT WHEN THE BATTERY IS IN NEED OF REPLACEMENT IN THE VAN, THAT THE PASSENGER POWER DOOR IS LESS SENSITIVE THAN THE DRIVERS SIDE, ALLOWING IT TO CLOSE ON HANDS OF CHILDREN? AND IT SHOULD BE NOTED THAT NO SERVICE ENGINE LIGHTS WERE ILLUMINATED, SO NO INDICATION WAS GIVEN AS TO THE VAN NEEDING A NEW BATTERY. SO, BASED ON THIS EXPERIENCE, ARE WE TO ASSUME THAT ANYTIME THE VAN BATTERY IS DEPLETED, EVEN BEFORE GIVING ANY INDICATION THROUGH THE SERVICE ENGINE LIGHTS, THAT THE PASSENGER SIDE POWER DOOR WILL BECOME INSENSITIVE? THIS ISSUE REMAINS UNRESOLVED. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ARRIGO DEALERSHIP HAS FAILED TO CORRECT SAFETY RECALL FOR MORE THAN 6 MONTHS. (P25/NHTSA 14-234) THEY KEEP SAYING PART NEEDS TO BE ORDER. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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WE HAVE A 2012 TOWN AND COUNTRY JUST OVER 36000 MILES AND THE BLIND SPOT DETECTION SYSTEM IS FAILING. NOW WHEN I DRIVE THE CAR THE LIGHTS ON THE MIRRORS LIGHT UP ALL THE TIME AND THERE IS A BEEPING SOUND THAT WILL NOT QUIT. IT'S A DANGER AT NIGHT BECAUSE THE LIGHTS STAY ON OR BLINK ON AND OFF ALL THE TIME. THERE IS NOT A SEPARATE FUSE FOR THIS FEATURE SO YOU CAN'T PULL THE FUSE OR YOU WILL LOSE THINGS YOU NEED. *TR

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TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

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TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I OWN A 2012 CHRYSLER TOWN AND COUNTRY. I RECEIVED A RECALL NOTICE FOR A SWITCH IN THE FRONT DOOR THAT MIGHT POSSIBLY BE FAULTY . AT THE TIME I BROUGHT MY VEHICLE IN FOR SERVICE AND THE DEALER SAID THE PARTS WEREN'T AVAILABLE AND UNPLUGGED THE SWITCH. I JUST RECEIVED ANOTHER RECALL NOTICE AND STILL NO PARTS ARE AVAILABLE AND I AM UNABLE TO USE A FEATURE WHICH IS VERY IMPORTANT TO ME AND I AM VERY DISAPPOINTED WITH CHRYSLER. *TR

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