What 424 owners told NHTSA about the 2012 Chrysler 300

I was involved in a hit and run on March 2,2026 and the airbags did not deploy at all. My car was taken to ray lathem dealership when there was a recall pertaining to the airbags back in 2019. I was told everything was corrected. Now fast forward to March 2,2026 no airbags deployed at all from the impact of crash. That was the first thing the police and ambulance asked and saw. Myself and My fiancee both were taken to the hospital.

NHTSA ODI 11725705

PARKING AID CAMERA FAILED

NHTSA ODI 11724432

Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11719769

The contact owns a 2012 Chrysler 300. The contact stated that while driving at 65 MPH, the temperature gauge had independently increased levels. The contact managed to pull over to the shoulder of the road and was able to restart the vehicle as a temporary repair. The contact stated that while driving at an undisclosed speed, white smoke had leaked through the air vent into the interior cabin before independently shifting the gear into neutral. In addition, a fire had started from under the hood of the vehicle. No warning lights illuminated. The contact stated that a couple of nearby pedestrians attempted to extinguish the fire, but were unsuccessful due to the size of the fire. The contact had COPD, which was impacted during the failure, and medical attention was sought for a heart-related issue. The fire department arrived on the scene to extinguish the fire. A report was filed; however, it was unclear if either the local Fire department or Police department had filed the report. The vehicle was towed to a local tow lot, where it remained and was declared a total loss. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.

NHTSA ODI 11676234

The contact owned a 2012 Chrysler 300. The contact stated that while driving at an undisclosed speed, a vehicle abruptly merged in front, causing the contact to T-bone the vehicle. The driver's side air bags did not fully deploy. The front passenger side air bag deployed, but there was no occupant. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The contact was transported to the local medical center. The contact sustained injuries to the left shoulder and additional bruises. In addition, the contact received a CT scan due to the contact's head hitting the front windshield. The manufacturer was not made aware of the failure. The failure mileage was approximately 195,000.

NHTSA ODI 11659526

My car threw itself in neutral twice in the highway going home.

NHTSA ODI 11656892

The Steering Wheel Lock up on me while Driving on the interstate without any warning. I could have been kill. I panic.

NHTSA ODI 11652986

I lost all power to my car randomly, i replaced my alternator, battery, and pcm as well as the pigtail harness for my alternator. the car has no power inside at all besides my taillights and brake lights stay on. i keep blowing fuses left and right the fuses that keep blowing are - asd feed #1, trans/shifter, hvac module/ cluster, amplifier, radio screen - this is a major issue that needs to be recalled especially with everything else electrical that was already recalled. thanks for your time

NHTSA ODI 11591426

goes into 4th gear and will not shift up or down DTC P1DD2 gas leaking from sending unit area and fan wont kick on untilk 230F also has electrical problems

NHTSA ODI 11574869

The contact owns a 2012 Chrysler 300. The contact stated while driving 45 MPH, there was a burning odor inside the vehicle. There was no warning light illuminated. The contact pulled over on the side of the road and examined under the hood of the vehicle and noticed there was smoke coming from the alternator. After the vehicle cooled down, the contact was able to drive the vehicle back to the residence. The dealer was contact and stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V435000 (Electrical System) and that the contact had to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 158,000.

NHTSA ODI 11537289

this car was crashed June 10 2023, owner went to hospital and car was towed and took to an auto pound .After 24 hours they told us a private company tolled it or stole it .we reported it stolen and payed a report and that's how I got the info of an independent mechanic trying to fix it. im trying to find my car and the report told me you guys have it.

NHTSA ODI 11530885

The contact owns 2012 Chrysler 300. The contact stated that the brake warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the ABS module needed to be replaced. The dealer was made aware of the failure; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

NHTSA ODI 11529578

The air bags were replaced in my vehicle due to a recall. Now my air bag light is on and the buttons and horn do not work. The airbag clock spring is broken. The air bags were replaced by the dealership. Should the clock spring be replaced covered due to this issue?

NHTSA ODI 11501859

The contact owns a 2012 Chrysler 300. The contact stated that while driving at an unknown speed, there was an abnormal burning odor detected. The contact stated she noticed oil on the garage floor. Upon opening the hood, she noticed there was oil over the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was oil leaking from the cooler adapter. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. An independent mechanic informed the contact that antifreeze and oil had entered the engine. The failure mileage was approximately 151,000.

NHTSA ODI 11500130

Car accelerated on its own and refused to stop when brakes were applied. This occurrence jeopardized my safety and the safety of others on the road. Once I realized that no one was behind me I had to slam the car into neutral for it to stop moving abruptly so I wouldn't run into the the car in front of me, but the engine kept revving up high. I then turned it off. Which left me in a dangerous position and blocking traffic.

NHTSA ODI 11495002

Esc off light comes on and transmission does not shift has loss of power gets extremely bad gas mileage. Whole engine shakes and bucks as if misfiring., cruise control nor sport mode engage.

NHTSA ODI 11493407

Car was stalling and had electrical issues. I paid to get it fixed but never knew there was a recall for my vehicles alternator. The vehicle battery dies fairly quickly from time to time still and every know and then I have to call AAA to jump my car and they say my battery is good. Chrysler's number for this recall is T36. I never received a noticed.

NHTSA ODI 11488273

There is a hairline crack on top of the Fuel Pump Plastic Housing cause leak on top of the housing. Fuel Vapor in AC present as well as inside and outside the car. This could be a potential fire hazard and I have read many forums in which many other owners of the same make and model of the car has.

NHTSA ODI 11487918

The cruise control stopped working.

NHTSA ODI 11483074

When driving down the street alternator dies and randomly goes out while driving . Have had this problem multiple times

NHTSA ODI 11480871

Was on my way home from work and car completely lost power as I was preceding to go after stopping at a stop sign. I was LITERALLY in the middle of the road. Car wouldn't crank AT ALL. Engine started OVERHEATING causing smoke to disburse from engine. NO WARNING LIGHTS before this occurred. A big truck was coming down the road and I had to exist the vehicle. Luckily a car wasn't in the other lane so the truck went on the other side of the road. I was terrified! I called 911 to get a deputy dispatch to direct traffic around my car to avoid mutiple COLLISION. I had to have my vehicle towed. I never want another Chrysler again these cars are UNSAFE. I could have died what if my child was in the car?! I took my car to a mechanic to put on computer scanner and it gave off SEVEN codes ALL due to ELECTRICAL ISSUES! CAR IS APPARENTLY STUCK IN LIMP MODE IDK I'M SO CONFUSED AND DISAPPOINTED. I reported the issue to Chrysler recall line and they did NOTHING.

NHTSA ODI 11479874

The air bag light comes on n off with a passenger in the seat and also the shifter sometimes doesn’t shift into gear I have to unplug battery for 10 minutes to reset system that comes to the electrical situation

NHTSA ODI 11475583

My vehicle stalls when placed from reverse to drive and the check engine light blinks and goes to Eco mode which makes the car shake. I’ve had a tuneup, oil change, brakes, O2 sensor and spark plugs replaced and the issues still exist. The car also will initiate skid control without warning or pressing the button which slows the car down and causes the engine to rev above 3-6rpm

NHTSA ODI 11470321

The contact owns a 2012 Chrysler 300. The contact stated that while driving approximately 30 MPH, the vehicle unintendedly downshifted and stalled. The contact shifted the vehicle into park(P) and restarted the vehicle however, the engine revved but the vehicle failed to move forward. The vehicle was towed the residence. The following day the vehicle started and drove as designed; however, the vehicle would not reverse. The contact stated that several unknown warning lights were illuminated. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown

NHTSA ODI 11469715

gas fuel is leaking from the fuel Tank lower petrol inlet Which could endanger my life .. Our local dealer refuses to change by the warranty thanks .. +966566622049 Abdulaziz AlShehri

NHTSA ODI 11455387