What 904 owners told NHTSA about the 2012 Chevrolet Malibu

Rear defrost stopped working. Hasn't worked in years. I took it to GM, they had a print out of a kit that I had to purchase to repair. This stopped working back around 2016.

NHTSA ODI 11727179

My airbag warning light and notification have came on and sometimes seat belt lights come on unexpectedly and will not go off I feel like this is a safety issue

NHTSA ODI 11725989

On March 4, 2026, my wife was driving the vehicle when she suddenly lost power steering. The steering wheel became extremely difficult to turn, creating a dangerous situation that could have resulted in serious injury. She was able to safely pull over and contact me. I carefully drove the vehicle home. The vehicle was taken to Jeff Wyler Chevrolet of Columbus for diagnosis and repair. The dealership confirmed that the problem involved the power steering system. The repair cost was 1,513.03. After researching the issue, I discovered that this 2012 Malibu is subject to a special coverage related to the steering torque sensor. General Motors had reportedly sent notification letters to owners, but we never received one. Had we been aware, we would have addressed the issue immediately. This defect represents a significant safety risk, as sudden loss of power steering could cause an accident or serious injury.

NHTSA ODI 11723670

i was driving and the steering wheel locked, the whole steering column has to be replaced it brought up a code saying torque input sensor i've only put 10,000 miles on this car and have only had it for 11 months

NHTSA ODI 11720451

I have tried since July of 2025 to have a recall fixed I have been in contact with multiple dealerships for Chevy and none have contacted me to fix my recall I've left messages and still no response

NHTSA ODI 11719670

Was driving home on the parkway and the headlights shut off on their own had to call for roadside assistance to get my vehicle home they will work on dim but brights will not work and if I drive for more than an hour and a half they will not work at all the speed sensor keeps going bad after having it replaced multiple times

NHTSA ODI 11719671

The “service ESC” light came on while I was driving on the freeway causing the steering wheel to lock up and I couldn’t turn the wheel. It was really stiff after it said “Service ESC” and “ESC Off”

NHTSA ODI 11711045

The contact owns a 2012 Chevrolet Malibu. The contact stated that the power steering warning light was illuminated, and the message "ESC OFF" was displayed. The contact stated that the vehicle experienced an intermittent loss of power steering while driving. The contact stated that upon restarting the vehicle, the vehicle operated as intended; however, the failure initially became a persistent failure upon restarting the vehicle and then became a permanent failure. The contact stated that upon taking the vehicle to an independent mechanic for a tire replacement, the contact was also informed that the steering failure was related to Chevrolet Special Coverage Number: 15356. The contact was referred to the dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

NHTSA ODI 11710607

The brake caplier screw came out why driving the vehicle and broke the brake line and the vehicle lost control try to use the emergency brake and it didn't work vehicle crash

NHTSA ODI 11703616

The contact owns a 2012 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power and came to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the ESC warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering wheel angle sensor. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

NHTSA ODI 11679882

The contact owns a 2012 Chevrolet Malibu. The contact stated that while driving approximately 60 MPH and following a slight right turn on the highway, the ESC warning illuminated, and the vehicle slowed down without the brake pedal being depressed. The failure was intermittent but became a recurring failure. The contact stated that the vehicle also slowed down unintentionally while making a left or right turn at slow speeds. The contact stated that in the middle of the turn, the vehicle slowed to a stop without the brake pedal being depressed. The ESC warning light illuminated while the vehicle was still in drive(D) and running. The vehicle came to a stop, and the accelerator pedal was depressed, and the vehicle continued driving. The vehicle was taken to a local dealer and was diagnosed with PSCM failure. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the dealer. The contact researched online and related the failure to NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control (ESC). The manufacturer was not informed of the failure. The failure mileage was approximately 166,000.

NHTSA ODI 11676184

Passenger side headlamp burned out took off bumper to inspect and the wiring pigtail to the headlight has melted causing it to malfunction so now in order to make it work you have to disconnect the daytime running lights so that the melting stops this is supposedly happened to a lot of Malibu's why there isn't a recall on this fire hazard is beyond me and it is a safety issue cuz you can't use your daytime running lights any longer. This issue has not been reported because upon investigation it's been reported many times and nothing gets done about it you have to pay for it yourself. This will be the last GM product.

NHTSA ODI 11664223

Rear windowed defroster suddenly start working upon inspection the rear electrical block that's inside the trunk had melted in the fuse to the defroster had gotten stuck and went on pulling it out it broke and after looking up complaints it seems to be an issue with Malibu and it could cause a fire but GM is doing nothing about it you have to pay for it yourself they released a bulletin to bypass the block but you have to install a whole new block which costs hundreds of dollars

NHTSA ODI 11664224

The problem started with the steering wheel jerking by itself then the power steering went out. The only way to get power steering back is to turn the car off then turn it back on while turning the steering wheel manually then it’s hard to say how long you have power steering for. To get it fixed is around 1,500 for a 3 hour job.

NHTSA ODI 11656559

The contact owns a 2012 Chevrolet Malibu. The contact received notifications of NHTSA Campaign Numbers: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC) and 15V269000 ( SEAT BELTS); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at 50 MPH, the steering wheel vibrated and seized. The "ESC" and “Traction Control" warning lights were illuminated. The contact used a scanner and diagnosed the vehicle with steering failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and wanted to charge the contact for the parts. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000. Parts distribution disconnect.

NHTSA ODI 11652855

The power steering assist has cause the steering wheel to move to its let by its self when not holding the steering wheel. I must hold the steering wheel firmly to keep it strait when driving. If i would let go the car will abruptly turn left and possibly drive off the road or hit a car, pedestrian, or whatever is in the way. It started with uncontrolled vibrating at a stand still motion. The car is 165,000 miles that's 15,000 miles from the recall. The car has been repaired a couple times I think only to have the same power steering assist internal parts break down and fail multiple times. I believe the amount of power (amps) the power steering assist draws is needed is to much and the system fails within a short time. The alternative hydraulic version on the V 6 doesn't put so much stress on the electrical system. This could be also why the headlights bulb sockets melt and why I see a 15 volt constant charge is being created from the charging system. Ruining the alternator and battery. Putting high levels of amps on the wiring. Leading to malfunctioning components that is filed for complaints. A major safety hazard for others. Fires and uncontrolled crash since the power steering assist moves the car into dangerous life threating crashes.

NHTSA ODI 11650675

Passenger and or driver side low beam headlight continues to go out. Mechanic has found connector keeps burning out the socket. Light is burnt out on bott sides. but connector is shorting out. Fire and safety issue. This issue is on a lot of chevrolet malibus and needs a recall initiated to correct these issues. I keep getting pulled over due to need to us high beams and not having low beams. This is reoccurring and getting expensive to be done over and over.

NHTSA ODI 11647143

Loss of power steering assist while driving. Safety issue puts driver and others at risk. Problem confirmed to be known by dealer service bulletin 15356. Special coverage has expired however many vehicles with issue still on the road. ESC light accompanies failure, restarting the vehicle resets system and allows function for short period until loss of steering while moving occurs again. Request GM extend the special coverage to all vehicles still in service or recall.

NHTSA ODI 11646330

The contact owns a 2012 Chevrolet Malibu. The contact stated that while his son was driving at an undisclosed speed, he became aware that the electronic power steering assist was not functioning properly, requiring an increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the power steering control module and power steering torque sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 15356; however, the vehicle had previously been repaired in 2019 and again in 2020, under the special coverage program. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 130,000.

NHTSA ODI 11644194

The contact owns a 2012 Chevrolet Malibu. The contact stated while driving at 40 MPH the traction warning illuminated. The contact stated that the ABS and the traction control were disabled. The contact stated that the failure was occurring at any speed. Additionally, the contact stated that the brake lights were randomly illuminating when he depressed the brake pedal. The contact stated that he had to depress the brake pedal with force for the brake lights to illuminate. The contact had taken the vehicle to an independent mechanic was diagnosed and determined that the vehicle needed to have all four brake pads and rotors replaced and two front tires replaced. The vehicle was repaired, however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.

NHTSA ODI 11634811

The contact owns a 2012 Chevrolet Malibu. The contact stated that while driving at 55 MPH, the temperature gauge began to indicate the vehicle was overheating after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine and air bag warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pan gasket; resulting in damage to the engine, and ABS control module resulting in the air bag warning light. The contact was informed that the engine would need to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who again diagnosed a failure with the oil pan gasket. The vehicle was repaired, but again the failure occurred for the third time. The manufacturer was not notified of the failure. The failure mileage was 113,000.

NHTSA ODI 11634893

Passenger and or driver side low beam headlight continues to go out. Mechanic has found connector keeps burning out the socket. Light is fine but connector is shorting out. Fire and safety issue. This issue is on a lot of chevrolet malibu and needs a recall fix.

NHTSA ODI 11634698

The catalytic converter and exhaust manifold are suspected to be malfunctioning. These components are part of the vehicle’s exhaust system, and their failure is believed to be contributing to hesitation and skipping during operation. Both components are available for inspection upon request. The hesitation and skipping reduce the vehicle’s responsiveness, creating a safety risk in traffic. This issue could hinder safe merging, overtaking, or maintaining consistent speeds. Additionally, malfunctioning exhaust components may lead to increased emissions and pose a risk of toxic gases entering the cabin if leaks are present. Check engine light displays. The problem has been confirmed by a professional auto mechanic during their inspection and diagnosis. The components have been inspected and diagnosed by an independent service center (the auto mechanic). They have not yet been inspected by the manufacturer, police, or insurance representatives. No warning lamps or error messages were displayed on the dashboard prior to the diagnosis. The symptoms, including hesitation and skipping, began approximately [insert timeline, e.g., two weeks ago] and have been recurring during normal driving, particularly during acceleration or at lower speeds.

NHTSA ODI 11633324

The contact called on behalf of her daughter's boyfriend who was driving alongside her daughter in a 2012 Chevrolet Malibu. The contact stated that her daughter's boyfriend was driving on the highway at approximately 75 MPH in the left lane when a tractor-trailer in the right lane veered into their lane and the rear end of the tractor-trailer clipped the front end of their vehicle. The contact vehicle began to spin out of control until it came to a stop on the side of the road. The vehicle was totaled. The air bags were not deployed. The vehicle was towed to a local tow lot. No warning lights were illuminated prior to the crash. A police report was filed. The boyfriend seated in the driver's seat, and the contact's daughter seated in the rear passenger seat were both injured, and the infant in the rear driver's seat in a car seat was not harmed. No other individuals outside of the vehicle were injured. Medical treatment was needed for the daughter's boyfriend and the daughter. The boyfriend injured his nose on the steering wheel, and the daughter's shoulder was injured. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

NHTSA ODI 11626387

On [XXX], as I was leaving softball tournament in Poway Ca with my kiddos about 6 minutes into driving a message popped up on my dash "ENG PWR REDUCED & SERVICE TRACTION", I lost power to accelerate, I pulled over just before getting on the [XXX] freeway, turned car off and thought car would reset which it didn't. I was stranded with my kiddos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11623319