What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

THE DEFROST QUIT WORKING WHILE WE HAD -50 DEGREE TEMPERATURES THIS WINTER. MY CAR COULD NOT KEEP THE WINDSHIELD CLEAR TO SEE. IT WAS IN MOTION WHEN IT BEGAN GETTING MORE AND MORE FOGGY. NOW HEAR A GEAR WENT OUT IN THE VENT SYSTEM

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PCV VALVE COVER GASKET KEEPS HAVING LEAK ISSUES. IN THREE YEARS I HAVE REPLACE THREE PCV VALVE COVER GASKETS. I HAVE TALKED WITH THE CHEVROLET DEALERSHIP AND THEY ADMIT THAT IT'S A DESIGN FLAW PROBLEM. THIS SHOULD HAVE BEEN A RECALL AND I SHOULD NOT HAVE HAD TO PURCHASE THIS THREE TIMES AND HAVE IT PUT ON ONE EACH TIME.

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TRANSMISSION MODULE CONTROL BAD. CAR JERKS WHEN PUT IN GEAR AND TAKES OFF VERY SLOW OR NOT AT ALL. VERY DANGEROUS.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN SWERVING ACROSS THE ROAD AND THE CONTACT LOST COMPLETE CONTROL. THE VEHICLE ALSO MADE AN ABNORMAL ANIMAL SOUND, SIMILAR TO A COW MOO-ING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN AND JERKED VIOLENTLY BACK AND FORTH. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AS IT LOST POWER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO JIMMY VASSER CHEVROLET (583 SOSCOL AVE, NAPA, CA 94559, (707) 255-7600) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE MECHANIC STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER OFFERED TO PAY 10% OF THE REPAIR COST. THE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015B (O2 SENSOR DELAYED RESPONSE FOR OXYGEN SENSOR) AND PO171 (BANK 1 SYSTEM 2 LEAN). THE DEALER WAS SUPPOSED TO CALL THE CONTACT BACK TO EXPLAIN THE CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,600.

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I OWN BOTH A 2012 & 2013 CRUZ AND THEY BOTH HAVE A LEAK IN THE SAME PLACE. I ALSO HAVE A CO-WORK THAT HAS ONE AND IS HAVE THE SAME WATER LEAK AT FIRST I TOUGHHT MY CAR HAD BEEN WRECKED BUT IT SEEMS THAT IF IT'S NOT JUST ME IT IS NOT THE CASE

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PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOOK IT TO CHEVY AGAIN THEY SAID TRANS MODULE THEY FIXED IT MARCH 2017 IT HAPPENED AGAIN THEY DIDN'T KNOW THE PROBLEM BECAUSE NO ENGINE LIGHT ON IT HAPPENED EVERY 4 MONTHS OCTOBER 2018 TRANS LINE LEAKING WITH THE SAME SIGN NO FASTER THAN 20MPH JERKING THEY FIXED LINES JANUARY 2019 CAR JERKING AGAIN CAR GOES 20 MPH BUT THE CAR WILL STOP AT STOP SIGN AND WILL I ACCELERATE TO GO THE CAR WON'T MOVE AT ALL I HAVE TO TURN IT OFF TO DRIVE AGAIN

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TURBO CHARGER VALVE FAILED CAUSING MULTIPLE OTHER ISSUES. CAR SHUTS OFF RANDOMLY. STABILITY TRACK KEEPS COMING ON EVEN AFTER THE WIRE TO THE BATTERY WAS REPLACED.

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MY BRAKES KEEP GOING "HARD" AND NOT FUNCTIONING PROPERLY. ABOUT A YEAR AGO I HAD MY MASTER CYLANDER, BRAKE BOOSTER, MICROSWITCH IN THE BRAKE VACUUM LINE, MAF SENSOR AND AIR INTAKE HOSE REPLACED BECAUSE THE MECHANIC SAID THOSE WERE THE ISSUES, I WENT 2 WEEKS WITHOUT MY VEHICLE, INCLUDING BREAKING DOWN FOR MULTIPLE DAYS OUT OF STATE. NOW HERE I AM WITH THE SAME ISSUES. BEFORE I HAD THEM REPLACED I WAS TOLD THAT THE MICROSWITCH IN THE BRAKE SYSTEM WAS ALREADY RECALLED AND REPLACED. BUT SINCE THEN IT HAS FAILED AGAIN. I WAS TOLD BY CHEVY THAT THEY ONLY DO THE RECALL ONCE, BUT IF THEY ARE REPLACING IT WITH A FAULTY PART SHOULDN'T THAT BE RECALLED AGAIN? I HAVE TWO TODDLERS IN MY VEHICLE REGULARLY AND LOSING THE POWER BRAKES COULD END VERY BAD. THE POWER BRAKES FAIL ALMOST EVERY DAY, USUALLY THE FIRST TIME I HIT THE BRAKES AFTER STARTING TO VEHICLE. WITCH MAKE ME THINK THAT ITS GOING TO COMPLETELY FAIL AGAIN SOON.

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DRIVING ON THE HIGHWAY AND THE WIPER STOPPED WORKING ON THE CENTER

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I AM HAVING ISSUES WITH MY TURBO. AFTER TAKING IT TO MY MECHANIC I AM TOLD THAT IT IS A COMMON ISSUE

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CAR WAS STOPPED AT A RED LIGHT, READY TO MAKE A LEFT-TURN AND COMPLETELY SHUT OFF FOR NO REASON. IT TURNED ON AFTER SOME MINUTES BUT THERE ARE MANY COMPLAINTS ONLINE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T65940_DS765514) OF THE SAME ISSUE WITH THIS MAKE AND MODEL (INCLUDING NEWER ONES), A LOT BEING WHILE THE CAR IS ACTUALLY DRIVING. THIS IS SO DANGEROUS!! WE DON'T FEEL SAFE CONTINUING TO OPERATE THE CAR SINCE FINDING OUT IT'S A RECURRENT PROBLEM FOR PEOPLE WITH THIS CAR WHO HAVE HAD NO RESOLUTION EVEN AFTER FILING MULTIPLE CLAIMS WITH CAR COMPANY AND TAKING IT TO THE MECHANIC.

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OVERHEATS REGULARLY EVEN WITH ANTIFREEZE, STOPS READING COOLANT TEMPERATURE RANDOMLY

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I WAS LEAVING WORK, ONTO A BUSY STREET AND THE HEADLIGHTS FLICKERED, THE CHECK ENGINE ICON APPEARED ON THE DASH, ALONG WITH ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL & SERVICE STABILI TRAK. MY CAR SLOWED DOWN TO ABOUT 5 MILES AND I WAS ALMOST HIT. I REVERSED BACK INTO MY COMPANY'S LOT. SOMEONE SCANNED MY CAR AND THE CODE WAS FOR P2135. DOING RESEARCH, I FOUND IT WAS A PREVIOUS RECALL FOR THIS ISSUE BUT CAN'T FIND ANY NOW.

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THE OIL HOUSING UNIT IS LEAKING CAUSING OIL TO LEAK INTO THE ENGINE AND BURN POTENTIALLY CAUSING A FIRE.

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FROM THE TIME I BOUGHT THIS VEHICLE (OFF LEASE) THE TRANSMISSION NEVER FELT RIGHT. THE CAR WOULD JERK FROM GEAR TO GEAR AND THE RPMS WOULD SKY ROCKET. I EXPRESSED THIS CONCERN MULTIPLE TIMES WITH THE DEALERSHIP I BOUGHT THE CAR FROM AND THEY ASSURED ME EVERYTHING WAS OKAY AND THAT IT WAS JUST THE TYPE OF TRANSMISSION. AFTER JUST GETTING MY CAR OUT OF THE SHOP FOR A SEPARATE ISSUE THE CRUZE LEFT ME ON THE SIDE OF A VERY BUSY HIGHWAY THAT IS NOTORIOUS FOR ACCIDENTS. AS I TRIED TO SPEED UP THE RPMS WOULD ONCE AGAIN SKY ROCKET BUT THE CAR WOULD NOT ACCELERATE. AFTER ABOUT A MINUTE OF THIS HAPPENING I PULLED OVER TO THE SIDE OF THE ROAD. AFTER PUTTING THE CAR IN PARK I SAT FOR A MOMENT. WHEN TRYING TO DRIVE THE CAR JUST WOULD NOT MOVE. I TRIED FORWARD AND REVERSE AND NEITHER WORKED. SO THERE I SAT WITH CAR WHIZZING BY ME WITH A CAR THAT DID NOT WORK. AFTER TOWING THE CAR TO THE SHOP HE GAVE ME THE GUT WRENCHING NEW THAT MY 7 YEAR OLD CAR'S TRANSMISSION IS SHOT. I NOW HAVE A $4,000 REPAIR WHICH I CANNOT AFFORD. OH AND THE KICKER IS I OWE $8,000 STILL.

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CAR WAS LIKE NEW FOR A FEW MONTHS, DRIVEN TO AND FROM ORLANDO MAYBE 4 TIMES, BUT MOSTLY USE IT FOR WORK TO TAKE MY DAUGHTER TO SCHOOL THEN IT STARTED THE CHECK ENGINE LIGHT BEING ON, THEN SHORTLY, CAR STARTED JERKING WHILE PARKED, OR ON BRAKE, AND THE "CHECK STABILI TRACK CONTROL" LIGHT COMES ON, AND THEN WOULD JUST TURN OFF. I WOULD START SMELLING A VERY STRONG BURNT SMELL BUT NO OIL WAS FALLING TO THE FLOOR, BUT ONCE I STOPPED DRIVING THERE WOULD'VE SMOKE EVERYWHERE. WAS TOLD THERE IS A VACUUM LEAK COMING FROM PCV WHICH IS BUILT IN VALVE COVER...HAVE HAD VALVE COVER CHANGED 3 TIMES IN 3 WEEKS AND EACH TIME, IT LOOKED LIKE SOMEONE DIED UNDER MY HOOD AND BLED OIL! AM TOLD THAT THERE IS TOO MUCH PRESSURE COMING IN AND SO CAUSES OIL TO FIND A WAY OUT AND LEAKS IT SPILLS IT SLASHES, AND IT'S A MYSTERY! ALSO, THERE IS ANOTHER LEAK THAT ALL OF A SUDDEN STRATED FROM THE SIDE OF THE ENGINE! WHEN DOING MY RESEARCH, THERE ARE SOOOOOO MANY PEOPLE WITH THE SAME PROBLEMS! THIS NEEDS TO BE SOME SORT OF RECALL. PLEASE HELP!

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I TOOK IT TO FIRESTONE FOR AN INSPECTION BECAUSE I WAS HAVING ISSUES WITH MY CAR AND WAS TOLD THAT I HAD A FAULTY CYLINDER HEAD.

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MY PASSENGER SIDE WINDSHIELD WIPER STOPPED WORKING.I WAS TRYING TO MAKE IT A FEW DAYS UNTIL I COULD AFFORD TO FIX MY PASSENGER WIPER AND MY DRIVER SIDE STOPPED WORKING ON MY WAY TO WORK ON THE HIGHWAY WHILE I WAS IN MOTION. WHEN THIS HAPPENED I HAD TO HANG MY HEAD OUT THE WINDOW TO SEE WHERE I WAS DRIVING UNTIL I COULD GET TO A SAFE LOCATION TO PULL OVER.

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I JUST WANT TO START OFF BY SAYING WE PURCHASED THIS CAR BRAND NEW FROM KOCOUREK CHEVROLET IN WAUSAU, WI. DEC 2012 OR JAN 2013 BUMPER FELL OFF WITHIN 3 MONTHS OF PURCHASE WHILE DRIVING. YES, FELL OFF. THE DEALERSHIP WHERE WE PURCHASED THE CAR HESITANTLY REPLACED IT AS THE CLIPS WERE BROKE OFF. DEC 2012 TRUNK BUTTON DOES NOT WORK PROPERLY - HAS BEEN REPLACED MULTIPLE TIMES (BY KOCOUREK). AND NOT IT HAS RECENTLY ONCE IT OPENS, IT WILL NOT CLOSE DESPITE BEING SLAMMED SHUT 8 TO 10 TIMES. OCT 2012 HAD AN ANTIFREEZE LEAK FROM DAY ONE - DEALERSHIP TELLS US THEY CAN'T FIND ANYTHING EVEN WHEN POINTED OUT. I GO THOUGH A GALLON OF DEXOS ANTIFREEZE EVERY 2 WEEKS. BUT AS THE DEALERSHIP SAYS, THAT'S FINE AND NORMAL.... UM... NOT TO ME!!!! JAN 2018 - THE CAR STALLS OUT CONSTANTLY - REDUCED ENGINE POWER, WHILE DRIVING ON THE HIGHWAY, IN THE CITY OR EVEN JUST PARKED IN THE DRIVEWAY. I HAVE BEEN VERY NEARLY REAR ENDED MULTIPLE TIMES BECAUSE OF THIS. WE HAVE YET TO FIND THE SOURCE OF THIS. JAN 2018 CODES FOR THROTTLE POSITION SENSOR ISSUES EVEN THOUGH IT HAS BEEN REPLACED MULTIPLE TIMES. STILL CAN'T FIND THE SOURCE OF THIS. DEC 2018 AFTER BEING STARTED, THE CAR WILL SHUT ITSELF OFF OR DIE OFF. STILL CANT FIND THE SOURCE. AUG 2018 RECENTLY, THE CAR HAS DASH WARNINGS THAT STATE "AC OFF DUE TO HIGH ENGINE TEMP" EVEN WHEN IT IS 30 DEGREES OUT. THE TEMP GAUGE WILL ALSO DROP TO COLD. WE HAVE ALSO CHANGED THE THERMOSTAT MULTIPLE TIMES AS WELL. THIS CAR IS BEYOND A LEMON. WE HAVE HAD ISSUES WITH THIS CAR FROM DAY 1. AND WHAT IS MORE RIDICULOUS IS THAT THE DEALERSHIP WILL NOT STAND BEHIND IT. I HAVE SERVICE RECORDS DOCUMENTING THE COMPLAINTS OF THE ISSUES AND THE DEALERSHIP "NOT FINDING ANYTHING WRONG" OR "UNABLE TO DUPLICATE ISSUES". WE HAVE GIVEN UP WITH CHEVY AND ALSO WITH KOCOUREK CHEVROLET IN WAUSAU. THESE ISSUES HAVE BEEN ONGOING SINCE WE PURCHASED THE CAR SEPTEMBER 2012.

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CATALAYIC CONVERTER PLUGGED AT 82000 MILES WHICH CAUSED ENGINE KNOCK NOISE

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I BOUGHT MY CAR IN 2015, IT IS A 2012 CHEVY CRUZE ECO. I'VE HAD TO REPLACE THE CAMSHAFT COVER(PCV) 2 TIMES IN A YEAR DUE TO THE GASKET BEING CRAP AND CAUSING HORRIBLE OIL LEAKS! HERE I AM AGAIN, CHANGED IT AND IT IS AGAIN FAULTY AND LEAKING OIL. THIS NEEDS TO BE WARRANTY AND COVERED BY GM. I'VE ALREADY HAD TO DO THE WATER PUMP MYSELF BECAUSE THEY WOULDN'T FIX THE WATER PUMP AT ANY DEALER. THIS IS AN ONGOING ISSUE WITH THE OIL LEAK, AND NEEDS TO HAVE A RECALL TOO FIX ANYTHING, CAUSING THIS PROBLEM.

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WHILE IN MOTION DRIVING DOWN A MAJOR CITY STREET... WITHOUT ANY DASH LIGHTS/WARNING LIGHTS THE VEHICLE WOULD NO LONGER ACCELERATE AND STOPPED MOVING. THE VEHICLE WAS DEAD WITHOUT PRIER WARNING. I DID NOT HAVE ENOUGH TIME TO PULL OVER ON THE SIDE OF THE ROAD CREATING A VERY DANGEROUS SITUATION FOR ME. AFTER GETTING THE VEHICLE TOWED, I WAS TOLD THAT THE TRANSMISSION HAD FAILED.

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WHEN THE TEMPERATURE DROPS BELOW 20 DEGREES F MY ABS AND TRACTION CONTROL LIGHTS COME ON CONSTANTLY AND IT SAYS SERVICE ABS SYSTEM AND SERVICE STABILITRAK SYSTEM. WHENEVER THIS OCCURS MY LEFT REAR E-BRAKE LOCKS UP AS THOUGH IT IS FROZEN. THIS HAS CAUSED ME TO SLIDE OFF THE ROAD MULTIPLE TIMES.

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I HAVE HAD MY CAR SINCE 2012 AND HAVE NOT HAD ANY ISSUES, UNTIL NOW. MY CAR WAS RUNNING FINE WHEN OUT OF THE BLUE, WHILE DRIVING HOME FROM WORK ON A CITY STREET, MY CAR WOULD NOT GO OVER 30 MPH. I WAS ABLE TO MAKE IT HOME AND WHEN I WENT TO TAKE IT TO A DEALER TO HAVE IT LOOKED AT, I COULD NOT BACK THE CAR OUT THE GARAGE. THE CAR WOULD GO FORWARD, BUT NOT BACK. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE HE WAS ABLE TO DIAGNOSE THE CAR WITH A BROKEN SHIFTER PLATE THAT DAMAGED OTHER PARTS OF THE TRANSMISSION. I REGULARLY MAINTENANCE MY CAR AND ONLY HAVE 60,409 MILES ON IT (MOSTLY HIGHWAY MILES). A CAR THIS YOUNG AND WITH THAT FEW MILES SHOULD NOT HAVE TRANSMISSION ISSUES. I LOOKED UP THE ISSUE AND IT SEEMS TO BE COMMON WITH THIS CAR (SEE THE BELOW LINKS). SINCE THIS IS NOT A NORMAL WEAR AND TEAR ISSUE, IT SEEMS TO BE A MANUFACTURING PROBLEM, I AM REQUESTING THAT A SERVICE BULLETIN OR RECALL BE ISSUED SO NO OTHER PERSON DEALS WITH THIS ISSUE. I ALSO ASK THAT YOU REVIEW THE ATTACHED REPAIR DOCUMENTS SO THAT I MAY GET SOME SORT OF COMPENSATION FOR THE REPAIRS. I TAKE CARE OF MY CAR AND SHOULD NOT HAVE HAD TO SPEND ALMOST $4,000 FOR REPAIRS THAT WERE NOT DUE TO NEGLECT. HTTPS://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/TRANSMISSION/TRANSMISSION_FAILURE.SHTML HTTPS://WWW.CRUZETALK.COM/FORUM/25-GEN1-SERVICE-ISSUES/114713-TRANSMISSION-PROBLEMS.HTML HTTPS://WWW.CRUZETALK.COM/FORUM/9-GENERAL-DISCUSSION/208234-HELP-2012-CRUZE-WONT-GO-REVERSE-NEUTRAL.HTML

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