What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

TRUNK RELEASE DOES NOT WORK. THE TRUNK OPENS ONLY AFTER ACTUATING THE BUTTON ON THE FOB

NHTSA ODI 11160557

AFTER SEVERAL TRIPS TO DEALER FOR COOLANT ISSUES, CAR WAS FINE FOR AWHILE. NOTICED LOW COOLANT YET AGAIN, FILLED IT AND 2 WEEKS LATER DURING OIL CHANGE WAS INFORMED THAT I HAD NO COOLANT. 3 DAYS LATER TRANSMISSION FAILED WHILE DRIVING ON THE FREEWAY DURING RUSH HOUR TRAFFIC, I WAS ABLE FORTUNATELY, TO PULL IT OVER TO THE SHOULDER AND HAD IT TOWED. VERY DANGEROUS SITUATION! 120.000 MILES AND NO PRIOR INDICATION OF ANY ISSUES. JUST CONTACTED CHEVROLET TO SEE IF ANY ASSISTANCE IS AVAILABLE. THIS CAR HAS BEEN GREAT EXCEPT FOR THE COOLANT ISSUES....UNTIL THIS! THE CAR IS NO LONGER DRIVEABLE!

NHTSA ODI 11155286

2012 CHEVROLET CRUZE LS WITH 51,000 MILES. EVENT OCCURRED NOV. 25, 2018. WITHOUT PRIOR SYMPTOMS, THE CAR BEGAN TO JERK WHILE DRIVING FORWARD AT CITY SPEEDS. MADE IT TO DESTINATION A SHORT DISTANCE AWAY. CHECK ENGINE LIGHT CAME ON. ATTEMPTED TO MOVE CAR, AND THE REVERSE GEAR WOULD NOT ENGAGE. DROVE (LIMPED) THE CAR IN D TO A LOCAL AUTOZONE TO HAVE THE TROUBLE CODE READ. P0700 TCM ISSUE. STILL NO REVERSE. UPON LEAVING, NOSED OUT ON BUSY 5 LANE THOROUGHFARE AND THE CAR NO LONGER WOULD GO FORWARD AS THE TRANSMISSION HAD DISENGAGED. COULD HAVE BEEN DISASTROUS IF THIS OCCURRED IN THE MIDDLE OF THE BUSY ROAD. PUSHED THE CAR BACK TO THE AUTOZONE LOT. NOV 26, 2018 CALLED GM AND OPENED A CASE BUT WAS TOLD THERE ARE NO RECALLS AND WE ARE OUT OF WARRANTY, MUST HAVE A CERTIFIED GM SHOP ASSESS THE ISSUE AT OUR COST. NOV 27, 2018 TOWED TO LOCAL GM DEALER WHERE CAR WAS PURCHASED FOR EVALUATION. COMPLAINT:THIS CAR IS OUT OF WARRANTY ON TIME ONLY. IT HAS A SEALED TRANNY AND THE FIRST RECOMMENDED FLUID CHANGE IS 97,500 MILES. OBVIOUSLY DRIVEN CAREFULLY AND DAILY WITHOUT NEGLECT FOR ONLY 51,000 MILES. SHOULD NOT HAVE MAJOR UN-WARRANTIED TRANSMISSION ISSUES. RESEARCHED THIS CONDITION ON FORUMS ETC. THERE ARE ENOUGH INSTANCES WITH VERY SIMILAR OR SAME SYMPTOMS THAT GM KNOWS OF THIS AND SHOULD MAKE IT GOOD.

NHTSA ODI 11154190

AC AUTO SHUTOFF TEMP TO HIGH MESSAGE COMES ON L. I HAVE REPLACED THE THERMOSTAT ALREADY THREE TIMES. THEN THE CAR WON'T START. DISCONNECT THE GROUND AND PUT IT BACK ON AND IT STARTS JUST FINE. YOU CAN DRIVE IT FOR A WHILE THEN AC OFF COMES BACK IN AND START THE PROCESS AGAIN.

NHTSA ODI 11153643

LET ME START BY SAYING THIS ISSUE WAS THE NOT THE FIRST ISSUE THAT'S CAUSE ME TO TOW MY CAR FIRST WAS MY ENGINE FAILURE DUE TO COOLANT LINES RIPPING WHILE DRIVING. AND THIS ISSUES IS ABOUT DEFROST AND HEATING IN THE GENERAL I WAS DRIVING ON THE HIGHWAY WITH ME HEAT ON THE WINDSHIELD BUT IT DIDN'T HEAT THE FRONT WINDSHIELD INSTEAD IS WAS HEATING MY FACE THE WINDOWS WERE ALREADY A LITTLE FOGGY BUT I EXPECTED IT TO BE CLEAR WHILE DRIVING BUT INSTEAD WHILE GOING 65MPH ON THE HIGHWAY MY WINDOWS COMPLETELY BECOME FOGGED COMPLETELY WHITE I COULDN'T SEE ANYTHING LUCKY FOR ME I WAS ON THE RIGHT LANE SO I PULLED OVER AND WAS SAFE HOWEVER IF IT HAPPENED EVEN 5 SECONDS LATER I WOULD OF MOST LIKELY HIT OR BEEN HIT AS THE HIGHS HAD SOME RENAVATIONS AND THE NEW TURN HAD NO PULL OVER AND HAD A LONG AND TIGHT TURN. ANYWAYS IF YOUR ALSO HAVING THIS ISSUES AND KNOW A FIX PLEASE INFORM ME.

NHTSA ODI 11153222

I HAVE HAD THIS PROBLEM FOR OVER TWO YEARS NOW AND ITS UNABLE TO BE DIAGNOSED. STILL OCCURS WITH A NEW BATTERY AND TERMINALS. ITS UNDER NO RECALLS OR FIXES. IT GENERATES ZERO CODES. 2012 CHEVY CRUZE TWO CHEVY CERTIFIED DEALERS LOOKED AT IT AND WERE LIKE, WE'LL HAVE TO REPLACE THE AIRBAG AND THAT MIGHT FIX THE PROBLEM. IT'LL COST ABOUT $900 AND THE MECHANICS CAN NOT PROMISE IT WILL FIX THE PROBLEM OR IF THE AIRBAG IS SAFE.

NHTSA ODI 11153008

MY VEHICLE WAS STATIONARY AND NO RUNNING. I ENTERED THE VEHICLE AND STARTED IT. THE SERVICE TRACTION CONTROL LIGHT FLASHED THEN THE SERVICE STABILITRAK LIGHT FLASHED THE LIGHTS WENT AWAY AND THE VEHICLE DROVE FINE. SEVERAL DAYS LATER THE SAME THING HAPPENED UPON ENTERING MY DRIVEWAY IT STARTED TO SPUTTER. FOUR DAYS AFTER THAT UPON STARTING THE VEHICLE THE SAME LIGHTS CAME ON IN ADDITION TO THE CHECK ENGINE LIGHT. NOW WHEN I START MY VEHICLE THE CHECK ENGINE LIGHT STAYS ON AND AFTER THE VEHICLE IS WARMED UP THE OTHER TWO LIGHTS COME ON AND THEN GO OFF. MY LATEST ONSTAR DIAGNOSTIC REPORTS A PROBLEM WITH THE ECM. I HAS BEEN ALMOST EXACTLY THREE YEARS TO THE DATE THAT THESE SAME THINGS HAPPENED AND WERE SUPPOSEDLY REPAIRED UNDER RECALL # 14801 AND SPECIAL COVERAGE # 14311B. PLEASE ADVISE.

NHTSA ODI 11151225

THIS VEHICLE (CHEVY CRUZE 2012) IS THE WORST VEHICLE MADE POSSIBLE. THERE IS OIL LEAKS THAT HAVE BEEN FIXED THAT OCCUR AGAIN . THERE IS A COOLANT LEAK THAT WAS FIXED BY THE RADIATOR CONNECTOR. 15 MINUTES LATER OF DRIVING THE VEHICLE 2 MORE HOSES POPPED AND CAUSED THE COOLANT TO LEAK AGAIN. THE RADIATOR WENT BAD AND WAS CHANGED THE VEHICLE STILL OVER HEATED . THE THERMOSTAT WAS CHANGED AND THE VEHICLE WAS FINE FOR 2 DAYS. I GO TO START THE VEHICLE AND IT DOESN'T WANT TO TURN OVER . COME TO FIND OUT AT THE SAME MECHANIC THAT I HAD THE THERMOSTAT CHANGED APPARENTLY SAID THE HEAD GASKET WAS BLOWN . THEN SAYS THERE'S SOMETHING WRONG WITH THE CYLINDER HEADS . SO ALL IN ALL . THIS VEHICLE HAS HAD OIL LEAKS , COOLANT LEAKS , ENGINE LIGHTS , RADIATOR ISSUES , CYLINDERR HEAD PROBLEMS , MISFIRING AND NOW A HEAD GASKET PROBLEM . THIS BRINGS A SAFETY ISSUE TO ME THAT WHILE I AM DRIVING MY CAR IS MISFIRING ON ME IN THE MIDDLE OF THE ROAD WHILE THERE IS TRAFFIC GOING ON AND TONS OF PEOPLE ON THE ROAD . I COULD POTENTIALLY BE DRIVING THIS VEHICLE AND BECAUSE OF ALL OF THIS ELECTRICAL ISSUES THAT GM IS NOT CAPABLE OF MANUFACTURING CORRECTLY ON THESE VEHICLES (CHEVY CRUZE) MY CAR COULD OF BLEW UP WHILE DRIVING IT. I HAVE MY NIECES AND NEPHEWS IN THE CAR WHILE THE CAR SHAKES OUT OF NOWHERE WHICH COULD OF PUT THERE LIFE IN DANGER . CHEVY IS NO HELP WHAT SO EVER THEY ONLY WANT TO CHARGE TO EVEN LOOK AT A CAR THEY MANUFACTURED!!!! I ASK FOR HELP FROM THEM AND THEY SEEM SO CAREFREE . MY LIFE IS IN DANGER AND NO ONE CARES!! SOMEONE WILL DIE BY GM HANDS IF THIS ISSUE CANNOT BE CORRECTLY FIXED ON THESE VEHICLES . YOU GUYS ARE SELLING CARS THAT CAN KILL SOMEONE AND ONCE YOU GUYS ARE NOTIFIED OF THIS NO ONE CARES . ONCE THERE IS A LAWSUIT UNDER YOUR COMPANY THEN MAYBE YOU GUYS WILL TAKE THIS SERIOUS .

NHTSA ODI 11150899

AS I'M DRIVING IN THE CITY OF ATLANTA GEORGIA MY CAR CHEVY CRUZE 2012 HAS MANY ISSUES AS THE CAR BEING IN MOTION AS I PRESS THE BRAKES TO COME TO A STOP THE BRAKES PRESSURE GETS AND DO NOT STOP I FOUND OUT DID I HAVE TO TAP ON THE GAS AGAIN AND THEN PRESS THE BRAKE TO GET IT TO COMPLY SORT OF SCARY ALMOST CAUSING A WRECK EVERY TIME

NHTSA ODI 11150359

WHILE DRIVING DOWN THE ROAD STILL WITHIN CITY LIST, THE CAR BEGAN MAKING A KNOCKING NOISE, THE CHECK ENGINE LIGHT CAME ON AND A LOW OIL PRESSURE WARNING FLASHED. AFTER TAKING IT TO A LOCAL MECHANIC WE WERE TOLD THAT THE ENGINE IS BLOWN WITH 122K MILES ON IT.

NHTSA ODI 11149786

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING IN A RAIN STORM, THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED WORKING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,000.

NHTSA ODI 11144403

EVERY TIME I TAKE A LONG TRIP ON THE HIGH WAY I GET A TRANSMISSION HOT IDLE ENGINE MESSAGE. I IDLE FOR ABOUT 3 MINS AND I GO OFF I SEE A LOT OF CARS HAVE A SIMILAR PROBLEM IT MUST BE A RECALL ON THE TRANSMISSION. ALSO LOOKING UNDER THE HOOD IT'S TRANSMISSION FLUID ALL ON THE TOP

NHTSA ODI 11141718

VEHICLE ENGINE LIGHT IS ON. VEHICLE IS SPILLING OIL CAUSING SMOKE TO BE EXHAUSTED OUT OF ENGINE WHILE DRIVING VEHICLE. ENGINE HAS HAD COOLANT LEAKS AND ENGINE HEAD GASKET IS BLOWN

NHTSA ODI 11141307

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED IMPROPERLY BETWEEN THE THIRD AND FIFTH GEARS. FURTHERMORE, THE VEHICLE FAILED TO ACCELERATE FORWARD IN THE MIDDLE OF ONCOMING TRAFFIC ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE'S MANUAL TRANSMISSION WOULD NOT SHIFT PROPERLY AFTER IT WAS ENGAGED IN THIRD GEAR. THE VEHICLE FAILED TO ACCELERATE TO HIGHWAY SPEEDS, WHEN NECESSARY. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURES. AUTONATION CHEVROLET LAUREL (500 WASHINGTON BLVD, LAUREL, MARYLAND 20707, (240) 294-5149) REQUESTED THAT A DIAGNOSTIC BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,560.

NHTSA ODI 11140587

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE CONTACT HEARD A HIGH PITCHED NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS PULLED OVER AND TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO NALLEY CHEVROLET (4200 JONESBORO RD, UNION CITY, GA 30291, (678) 369-6497) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS MISSING AND THE ENGINE WAS INTAKING TOO MUCH AIR. THE DEALER STATED THAT THEY HAD TO REPLACE A SHAFT MEMBRANE. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS ON THE VEHICLE. THE REPAIRS WERE COMPLETED. THE FAILURE MILEAGE WAS 89,000.

NHTSA ODI 11133557

2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE *AS THE CONSUMER STATED THE BRAKE SYSTEM CONTINUED TO FAIL WHEN DRIVING IN REVERSE.*JS

NHTSA ODI 11131210

TAKATA RECALL ON OR ABOUT JULY 2016 I NOTICED WHEN I PUT MY CAR IN REVERSE I TRIED TO BRAKE AND MY CAR WOULD STAY IN MOVEMENT AND REQUIRE ME TO SLAM DOWN ON THE BRAKE PEDAL. EVER SINCE THE FIRST TIME I NOTICED IT, IT HAS GOTTEN WORSE. THE BRAKE PEDAL GETS HARD AND MY CAR KEEPS ROLLING WHEN I'M IN REVERSE AND DRIVING FORWARD. IT HAPPENS FREQUENTLY BUT SOMETIMES WILL GO AWAY. I THOUGHT IT COULD BE A RESULT OF MY ENGINE NOT REACHING THE RIGHT TEMPERATURE BUT IT HAS HAPPENED MIDWAY THROUGH MY COMMUTES. I'VE BEEN TOLD THAT THERE ARE NO RECALLS FOR MY CAR BUT I FEEL THIS IS A HUGE SAFETY PROBLEM, I TRIED TO PARALLEL PARK THE OTHER DAY AND COULDN'T DO IT BECAUSE MY CAR KEPT ROLLING AROUND. THIS HAS HAPPENED ON CITY STREETS, I HAVE NOT NOTICED IT WHEN IM ON THE HIGHWAY.

NHTSA ODI 11129148

TRANSMISSION FAILED AFTER PARKING. HAD 80K MILES

NHTSA ODI 11124175

WHILE DRIVING IN THE CITY AT NIGHT, THE VEHICLE COMPLETELY SHUT OFF, INCLUDING THE ENGINE AND ALL ELECTRICAL SYSTEMS WITHOUT ANY WARNINGS. THIS CAUSED ALL LIGHTS TO TURN OFF, LOSS OF POWER STEERING, POWER TO BRAKES, AND LITTLE TO CONTROL TO THE VEHICLE. LUCKILY, THE VEHICLE BEHIND ME NOTICED AND TAILED ME TO A STOP WITH THEIR WARNING LIGHTS. I THEN PROCEEDED TO OPEN THE ENGINE WITH A FLASHLIGHT TO DISCOVER THAT THE BATTERY WAS STILL PROPERLY CONNECTED (6 MONTHS OLD) WITH NO FRAYS OR CORROSION TO THE CONNECTORS OR WIRING. AFTER ABOUT 5 MINUTES ATTEMPTING TO FIND A TOW TRUCK COMPANY THE VEHICLE ELECTRICAL SYSTEM CAME BACK ON WITH NO INTERVENTION. I TURNED THE IGNITION SWITCH AND THE VEHICLE STARTED WITH NO ISSUES AND NO ENGINE LIGHTS ON. I DROVE IT THE REST OF THE WAY HOME WITH NO ISSUES. WHEN I GOT HOME I CHECKED ALL THE FUSES AND ALL WERE OPERABLE. THE OBD SCANNER FOUND NO CODES. I AM MID 30S 190IBS AND FAIRLY STRONG, I COULD ONLY IMAGINE IF THIS HAPPENED IN AN INTERSECTION OR DURING BUSY HOURS ON THE HIGHWAY, I WOULDN'T BE SITTING HERE REPORTING THIS ISSUE. I FOUND NUMEROUS SIMILAR COMPLAINTS ON BLOGS CONCERNING THIS MODEL. I ASSUME NOT MANY HAVE REPORTED PROPERLY SINCE THERE IS NO RECALL ISSUED FOR THE ELECTRICAL SYSTEM.

NHTSA ODI 11124185

ENGINE COOLING SYSTEM EXPLODED WHILE CAR IN MOTION COOLANT WAS EVERYWHERE UNDERNEATH THE HOOD. BELT BROKEN.AND HAS OIL LEAKING.WITH AN 800 HUNDRED DOLLARS BILL WHILE ON VACATION.

NHTSA ODI 11122471

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO NOTICED AN ABNORMAL ODOR COMING FROM THE VEHICLE. UPON INSPECTION, THE CONTACT FOUND AN ANTIFREEZE LEAK. THE VEHICLE WAS TAKEN TO CAMPBELL CHEVROLET (2151 SCOTTSVILLE RD, BOWLING GREEN, KY) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. THE SAME DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE COOLANT OUTLET FLANGE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

NHTSA ODI 11119824

THE VALVE COVER AND PCV VALVE LEAKS AIR BAD AND IS DEFECTIVE. IT CONSTANTLY CAUSES SURGING AND MULTIPLE OBD CODES AND THE STABILI/TRAC TO FLASH AND THE RADIO TO FLASH OFF AND ON. IT IDLES ROUGH AND SHUTS OFF ROUGH TOO. THE GAS MILEAGE ISN'T AS GOOD AS IT SHOULD AND THE POWER ISN'T AS GOOD AS IT SHOULD. THERE SHOULD BE A RECALL ON THIS KNOWN DEFECTIVE PCV VALVE COVER TO BE FIXED

NHTSA ODI 11119521

MY SON WAS DRIVING BY HIMSELF WHEN HE HIT A POLE. AFTER THE ACCIDENT HE SAID HE COULD NOT MOVE THE STEERING WHEEL TO AVOID THE POLE. HE SAID IT STUCK.

NHTSA ODI 11119538

MY TRANSMISSION WAS SHIFTING HARD THEN I PARKED IT GOT BACK IN PUT IN REVERSE AND IT WON'T MOVE,IT MOVED IN DRIVE SO MANY FEET MAKING HORRIBLE NOISE AND THEN WENT OUT OF GEAR...NOW WON'T MOVE AT ALL

NHTSA ODI 11119477

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO EXERT EXTRA FORCE TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO BEDARD BROS. AUTO SALES (391 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) AND WAS INFORMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

NHTSA ODI 11115162