Home · 2012 Chevrolet Cruze Limited · Complaints

What 864 owners told NHTSA about the 2012 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (864)Crash / fire / injury (85)Engine (267)Electrical system (196)Brakes (150)Transmission & drivetrain (137)Electronic Stability Control (esc) (108)Steering (103)Fuel system (52)Speed control (51)Engine & cooling (44)Visibility & wipers (43)

Newest first · 864 complaints · page 26 of 35

Sep 22, 2014BrakesCrash

WHILE DRIVING ON THE HIGHWAY, AT A SAFE AND REASONABLE DISTANCE FROM THE VEHICLE IN FRONT OF ME, THE VEHICLE IN FRONT OF ME BRAKED. I STEPPED ON MY BRAKES, AND MY VEHICLE DID NOT STOP PROPERLY. I PRESSED ON MY BRAKES FIRMLY AND MY VEHICLE CONTINUED NOT TO BRAKE/SLOW PROPERLY AND MY VEHICLE CONTINUED GOING FORWARD. THE VEHICLE IN FRONT OF MY STOPPED AND MY CAR CONTINUED TO GO FORWARD, CRASHING INTO THE BACK END OF THE VEHICLE IN FRONT OF ME. I PRESSED ON MY BRAKES AND THEY DIDN'T WORK. I WAS ABLE TO TURN MY VEHICLE TOWARDS THE LEFT TRYING TO AVOID CRASHING INTO THE VEHICLE IN FRONT OF ME. I WAS ABLE TO TURN MY VEHICLE LEFT AND AVOID CRASHING HEAD ON, BUT ENCOUNTERED SEVERE FRONT END DAMAGE TO THE RIGHT PASSENGER SIDE OF MY VEHICLE. ALL I CAN SAY IS, MY BRAKES DID NOT WORK PROPERLY. I PRESSED ON THEM AND MY VEHICLE DID NOT STOP LIKE IT NORMALLY DOES. (THIS VEHICLE IS MY MOTHER'S CAR. I HAVE DRIVEN IT IN THE PAST AND BRAKES WORKED FINE) *TR

NHTSA ODI 10637987

Sep 22, 2014AirbagsCrash

WAS INVOLVED IN A CRASH ON THE HIGHWAY. I ALREADY SUBMITTED A COMPLAINT ABOUT MY BRAKES NOT WORKING PROPERLY AT TIME OF CRASH, SEE FILE #10637987. MY BRAKES DID NOT STOP PROPERLY AND RESULTED IN ME HITTING THE BACK OF ANOTHER VEHICLE IN THE FAST LANE OF INTERSTATE 495. DURING COLLISION, NONE OF MY AIRBAGS DEPLOYED EVEN THOUGH THE FRONT BUMPER ON RIGHT SIDE OF VEHICLE WAS COMPLETELY SMASHED IN. INSURANCE HAS PAID ALMOST $8,000 TO REPAIR THE DAMAGE. SHOULDN'T MY AIRBAGS HAVE DEPLOYED? *TR

NHTSA ODI 10638151

Sep 22, 2014Electrical system

THE RADIO WOULD GO OFF, AS WELL AS THE DASH LIGHTS AND A WRENCH WOULD APPEAR BUT NO ENGINE CODE WOULD APPEAR. THIS WOULD OCCUR SEVERAL MORE TIMES THEN THE ENTIRE CAR WOULD STALL OUT, OR TURN ITS SELF OFF BASICALLY. THE KEY REMAINS STUCK IN THE IGNITION UNABLE TO TURN THE CAR ON OR REMOVE IT. ALL POWER IS LOST. I HAVE TAKEN IT TO MY CHEVROLET DEALERSHIP MANY TIMES BUT THERE IS NOTHING THAT THEY CAN DO BECAUSE IT DOES NOT ACT UP FOR THEM. WHAT CAN I DO? *TR

NHTSA ODI 10638182

Sep 13, 2014Engine

THE CAR TURNS OFF WHILE DRIVING DOWN THE ROAD. WONT ALLOW ME TO REMOVE THE KEY FROM THE IGNITION. WONT TURN OFF OR ON. DEALER CANT FIND ANY PROBLEMS WHEN TAKEN IN TO SEE WHAT IS CAUSING THIS ISSUES. *TR

NHTSA ODI 10632967

Sep 11, 2014Tires

I HAVE A 2012 CHEVY CRUZ WITH A TIRE THAT KEEPS LOSING PRESSURE. THE CHEVY GARAGE TOLD ME THAT IT HAS SEVERAL MICRO HOLES AND RECOMMENDED REPLACEMENT AT $250/TIRE AND THAT I NEEDED TO BUY 2 (BECAUSE YOU CAN'T JUST REPLACE ONE). I ASKED THE TECHNICIAN HOW THIS CAN HAPPEN AND HE SAID IT'S NOTHING I DID AND THAT MICHELIN TIRES ARE KNOWN TO HAVE FLAWS SUCH AS THIS BUT NO RECALL ON MY TIRES YET. DOT: B9MT 003X 0912 (P225 45R18) 91W (MICHELIN PILOT HX MXM4) (134388M) . VERY FRUSTRATED AS THIS IS A NEW CAR. *TR

NHTSA ODI 10632416

Sep 8, 2014Engine & cooling

2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO COOLANT SMELL IN VEHICLE. *SMD ACCORDING TO THE INVOICE, THE SURGE TANK AND HEATER CORE OUTLET AND WATER PUMP WERE LEAKING. THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB

NHTSA ODI 10630795

Sep 4, 2014Tires

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 65 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE LIGHTS ON THE INSTRUMENTAL PANEL BECAME INOPERABLE. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.THE VIN WAS UNABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.

NHTSA ODI 10630589

Sep 4, 2014Airbags

I PURCHASED MY CAR 06/25/2014. I NOTICED THAT MY CHECK ENGINE AND AIR BAG LIGHT GOES ON AND OFF. I CONTACTED GM AND WAS TOLD THAT THERE IS A RECALL FOR THE CAR FOR THE AIRBAGS. THE REPRESENTATIVE ASKED ME IF I WAS NOTIFIED BY THE DEALERSHIP ABOUT THE RECALL. I WAS NOT NOTIFIED BY THE DEALERSHIP ABOUT THE RECALL. *TR

NHTSA ODI 10630732

Sep 3, 2014Body & structure

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THE VEHICLE DOOR LATCH BECAME INOPERABLE. AS A RESULT, THE DOORS FAILED TO OPEN AT VARIOUS TIMES AND NO WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN NUMBER WAS UNAVAILABLE.

NHTSA ODI 10630508

Sep 1, 2014WheelsElectronic Stability Control (esc)Traction Control System

I WAS DRIVING TO WORK AROUND 6 AM MY DASH BOARD BLINKED OFF AND ON AND SHOWED AN ERROR "TRACTION CONTROL/STABILITRACK." I HAVE TAKEN THE VEHICLE TO THE DEALER AT LEAST 3 TIMES AND THEY TELL ME WHEN THE VEHICLE IS IN THEIR CARE IT DOES HAPPEN. THE LAST TIME I LET THEM KEEP THE VEHICLE FOR A 1 1/2 WEEKS AND IT HAPPEN THE NEXT DAY I DROVE IT. NOW I'M TRYING TO FIGURE OUT WHO IS GOING TO REIMBURSE ME FOR THE RENTAL I NEEDED. *TR

NHTSA ODI 10629841

Aug 29, 2014SteeringBrakes

I WAS DRIVING TO MY PARENTS HOUSE AND WAS AT A PLACE WHERE I HAD TO TURN SO I TURNED AND MY STEERING WHEEL LOCKED UP AND I ALMOST HIT SOMEONE BECAUSE MY STEERING WHEEL WOULDN'T TURN. THIS HAS HAPPENED SEVERAL TIMES AND EVERY TIME STABILITY TRACK POPS UP ON MY SCREEN AND MY RADIO FLICKERS ON AND OFF AND MY BLINKER DOESN'T MAKE A SOUND WHEN THIS HAPPENS. NOW MY BRAKES ARE STARTING TO ACT UP TOO WHEN I PRESS THE BRAKES SOMETIMES IT ROCKS BACK AND FOURTH WHILE I'M STOPPED ALSO THE CAR MAKES A FUNNY NOISE WHILE IN PARK. *TR

NHTSA ODI 10629283

Aug 29, 2014Engine

PREVIOUSLY TO THE VISIT MY CAR WAS RUNNING SLOW AND KEPT MARKING ENGINE SPEED REDUCED THEN ABOUT A WEEK LATER THE CAR SIGN REMOVED AND STARTED RUNNING NORMALLY AGAIN. ABOUT A MONTH OR SO PASSED AND THE SAME THING HAPPENED AGAIN THEN I TOOK THE CAR IN AND THEY FIXED IT BUT AFTER THAT THE BLUETOOTH DIDN'T WORK AND THE NAVIGATIONAL COMPASS STOPPED WORKING. EVER SINCE THEN THE BLUETOOTH AND NAVIGATIONAL COMPASS HAS NOT WORKED AND I JUST RUN THE RISK OF THE ENGINE REDUCE SIGN TO POP UP AGAIN CAUSE IT COMES UP SPONTANEOUSLY. *TR

NHTSA ODI 10629424

Aug 27, 2014SteeringElectrical system

I PURCHASED MY 2012 CHEVY CRUZE BACK IN AUGUST 2012 AT THE CHEVY DEALER IN MONTEBELLO WITH "0" MILES. TWO WEEKS AFTER I PURCHASED THE CAR IT BEGAN TO GIVE ME PROBLEMS. IT BEGAN TO MAKE THIS VERY LOUD NOISE LIKE IF I WAS DRIVING A TRAILER. I TOOK IT TO THE DEALER AN I WAS TOLD IT WAS NORMAL WHICH IS BS BECAUSE I'VE NEVER HEARD A SMALL CAR THAT MAKES NOISE LIKE THAT. I WASN'T ALLOWED TO GET REFUNDED I WAS JUST GIVEN A BUNCH OF BS. A MONTH LATER IT KEPT DOING THE SAME THING BUT THIS TIME THE NOISE WAS COMING FROM THE HOOD, TOOK IT TO THE DEALER AND NOTHING. 3RD TIME I FILED A COMPLAINT AND SAID I WAS GOING TO FILE A LAWSUIT AND THE TOOK MY CAR IN AN APPARENTLY THEY HAD TO CHANGE MY RADIATOR, FAN, BRAKES ALONG WITH THE DISK. EVEN AFTER ALL THIS MY CAR CONTINUED DOING THE SAME THING BUT NOW IT TURNS OFF!! I TRIED TO TURN ON MY CAR THIS SATURDAY AND IT JUST WOULDN'T START. IT SAID SOMETHING ABOUT THEFT, I DISCONNECTED THE BATTERY AND THEN IT GAVE A MESSAGE ABOUT CHECK POWER STEERING! THIS WILL BE MY 5TH TIME TAKING IT IN! I THINK I HAVE GOTTEN RIPPED OFF!! I REGRET PURCHASING THIS VEHICLE!! NOW IM STUCK WITH A JACKED UP CAR AND A VERY HIGH CAR PAYMENT THAT IS NOT EVEN WORTH PAYING FOR. AND TO TOP IT OFF THE DEALER I PURCHASED IT FROM IS NO HELP!! THEY SEEM TO GET UPSET EVERY TIME YOU TAKE THE CAR AND TELL THEM THERE IS SOMETHING WRONG WITH IT. IM A MOTHER OF 3 AND MY BIGGEST FEAR IS SOMETHING HAPPENING TO MY CHILDREN BECAUSE OF THIS. I PURCHASE THIS CAR BECAUSE I NEEDED SOMETHING RELIABLE SINCE IM ALWAYS ON THE ROAD. ONE THING FOR SURE, IF ANY OF MY CHILDREN GET HURT BECAUSE OF THIS I WILL FILE A LAWSUIT BECAUSE YOU GUYS ARE RECEIVING MANY COMPLAINTS AND YOU ARE NOT DOING ANYTHING ABOUT IT.!! *TR

NHTSA ODI 10628714

Aug 24, 2014Engine & coolingTransmission & drivetrainBrakes

FROM THE BEGINNING I HAD A RECALL FOR THE OIL PAN A WEEK AFTER PURCHASING THE CAR. THERE HAS BEEN NUMEROUS TIMES THE HEATING HAD TO BE WORKED ON AND STILL NOT FIXED. IT STILLS SMELLS LIKE ANTIFREEZE WHEN ITS ON. THE RIGHT BRAKE CYLINDER WENT BAD A FEW MONTHS AFTER THE PURCHASED. THE WINDSHIELD SOMETIMES WHISTLES WHEN YOU GO DOWN THE HIGHWAY AT 65 MPH. NOW AFTER MY LAST OIL CHANGE THE OTHER DAY, THEY SAID I NEED TO TAKE IT BACK BECAUSE THERE IS A TRANSMISSION LEAK. NOT TO MENTION WHERE I GOT THE CAR FROM, THEY ACT LIKE THEY DON'T CARE TO HELP FIX THE PROBLEM. VERY FRUSTRATED! *TR

NHTSA ODI 10627851

Aug 22, 2014Brakes

LOSS OF BRAKE ASSIST AT START UP. OCCURED (4) TIMES AFTER RECALL #12213 WAS PERFORMED BY DEALER. *TR

NHTSA ODI 10627408

Aug 18, 2014Electrical systemElectronic Stability Control (esc)

FIRST THE CAR WOULD NOT START. AFTER MULTIPLE ATTEMPTS IT DID START AND SERVICE ANTI THEFT SYSTEM FLASHED. SHORTLY AFTER, WHILE STOPPED, ALL OF THE DASH LIGHTS BEGAN FLICKERING ON AND OFF CAUSING MULTIPLE SERVICE CODES TO FLASH. THEN WHILE DRIVING THE POWER STEERING WOULD STOP WORKING AT RANDOM TIMES. *TR

NHTSA ODI 10625902

Aug 8, 2014Brakes

ON SEVERAL OCCURRENCES THE BRAKES FROM MY 2012 CHEVY CRUZE HAVE FAILED TO WORK. THIS IS ESPECIALLY TRUE WHEN BACKING UP. THE BRAKE PEDAL GETS REALLY HARD AND YOU REALLY NEED TO PUSH HARD ON BRAKE PEDAL TO SLOW DOWN, VEHICLE WILL NOT ALWAYS STOP. I HAVE NOTICED IT THE AC IS RUNNING THIS WILL HAPPEN EVERY TIME I BACK UP. I HAVE HAD MANY INSTANCES WHERE I HAVE ALMOST HIT OTHER CARS OR OBJECTS. I AM EXTREMELY WORRIED ABOUT THIS BECAUSE I USUALLY HAVE MY 2 YOUNG CHILDREN WITH ME WHEN THIS HAPPENS. I HAVE TAKEN MY CAR INTO THE LOCAL DEALERSHIP TO GET THIS CHECKED OUT. THEY HAVE TOLD ME THAT THE VACUUM SWITCH HAS ALREADY BEEN REPLACED AND THERE WOULD BE A $100 CHARGE TO DIAGNOSE THE PROBLEM EVEN THOUGH MY VEHICLE IS STILL COVERED BY WARRANTY. THE LAST TIME I TOOK IT IN THEY SAID NOTHING WAS WRONG WITH MY VEHICLE, EVEN THOUGH I AM STILL EXPERIENCING POOR BRAKING. *TR

NHTSA ODI 10621032

Aug 7, 2014Electrical systemBrakes

WHEN PUTTING THE 2012 CRUZE IN REVERSE THE BRAKES WOULD FAIL TEMPORARILY FORCING ME TO PUSH THE CAR INTO PARK. A WEEK LATER THE RADIO START TO TURN ON AND OFF. AT THIS POINT IN TIME AUG 7 2014 ONLY THE BRAKES HAVE BEEN FIXED. *TR

NHTSA ODI 10620759

Aug 6, 2014Electrical system

BESIDES THE TRANSMISSION COMPLAINT I HAVE ALREADY MADE, I AM ALSO EXPERIENCING CONSTANT ELECTRICAL ISSUES. AN UPDATE WAS ALREADY RAN ON THE CAR'S COMPUTER FOR THIS COMPLAINT AND THE IGNITION SWITCH WAS LUBRICATED (HOPEFULLY THAT WILL PREVENT THE STEERING LOCK UP THAT OTHERS EXPERIENCE). NEITHER GM SOLUTION HAS PROVIDED AN END TO MY TROUBLE. DINGING WHEN KEYS AREN'T IN, CAR WON'T ALWAYS START, SERVICE THIS OR THAT DASH LIGHTS, RADIO DISPLAY GOES ON AND OFF, I CAN'T OPEN MY TRUNK WITHOUT THE PUSH BUTTON KEY FOB, THE STEERING IS NOW PULLING, AND ALSO THE HEADLIGHTS ARE NOW TURNING OFF AND ON WITHOUT MY HAND. THERE IS SOMETHING WRONG WITH THE ELECTRICAL COMPONENTS OF MY CAR, THINGS I SHOULD NEVER HAVE TO CONCERN MYSELF WITH...WHICH COULD LEAD TO ANY MALFUNCTION BUT THE CHEVROLET TECHS CAN NOT DIAGNOSE WHAT THEY SEE WITH THEIR OWN EYES BECAUSE THE COMPUTER OF THE CAR DOESN'T TELL THEM ANYTHING IS WRONG. AREN'T THERE ALTERNATE TROUBLESHOOTING METHODS INCLUDED WITH THE BLUEPRINT THEY DESIGNED BESIDES RELYING ON A POSSIBLY THIRD-PARTY CONTROL MODULE THAT ISN'T LOGGING ERRORS? I JUST HOPE I'M READY FOR WHATEVER HAPPENS AND THAT I CAN CONTROL A LOSS OF POWER WITHOUT SUFFERING INJURY TO MYSELF OR OTHERS. SCARY THINGS TO THINK ABOUT ON A 100 MILE ONE WAY, HIGHWAY SPEED COMMUTE. ALL OF THESE CARS SHOULD BE OVERHAULED OR REPLACED INSTEAD OF WAITING TO SEE WHICH ONE'S COMPUTER FROM WHICH LINE CRASHES FIRST BEFORE WE PUT OUT A RECALL. THESE ARE REAL SAFETY CONCERNS THAT ARE KILLING PEOPLE. CONCERNS THAT I CAN'T JUST TRADE OFF TO ANOTHER BLIND CONSUMER AND THEIR FAMILY. CONCERNS THAT EITHER CONSUMER OR MANUFACTURER HAVE TO PAY FOR. WE PAY WITH OUR SAFETY AND HARD EARNED DOLLAR TO OWN THEIR VEHICLES THAT THEY MAKE AND DON'T TAKE RESPONSIBILITY IN MAINTAINING A STANDARD FOR. *TR

NHTSA ODI 10619275

Aug 6, 2014Transmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WHILE DRIVING VARIOUS SPEEDS. WHILE DRIVING ON AN INCLINE, THE CONTACT HAD TO KEEP THE CLUTCH PEDAL DEPRESSED IN FIRST AND SECOND GEAR TO PREVENT THE VEHICLE FROM STALLING. THE ACCELERATOR PEDAL ALSO HAD TO REMAIN DEPRESSED TO MAINTAIN ACCELERATION. THE VEHICLE ALSO STALLED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE AIR CONDITIONING AND HEAT WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100.

NHTSA ODI 10619265

Aug 5, 2014SteeringElectrical systemElectronic Stability Control (esc)

I GOT MY CAR IN MARCH & ABSOLUTELY LOVED IT! FOR THE FIRST FEW MONTHS I HAD NO PROBLEMS. THEN I STARTED TO NOTICE THE RADIO FLICKERING ON AND OFF WHILE DRIVING FOR NO REASON, WHICH EVENTUALLY LED TO THE RADIO FLICKERING CONTINUOUSLY AFTER USING BLINKERS &WINDOWS. "SERVICE STABILITRAK" FLASHES ON THE DISPLAY OFTEN BUT VERY QUICKLY AND GOES OFF. DOESN'T OCCUR EVERY TIME I DRIVE, BUT IT DOES IT MORE TIMES THAN NOT. NOW THE RADIO WILL FLICKER AND I WILL OCCASIONALLY LOSE CRUISE CONTROL AND POWER STEERING. I ALSO HAVE NO BLINKERS/RADIO WHEN THIS HAPPENS. IT USUALLY ONLY HAPPENS BRIEFLY AND WILL RETURN TO NORMAL SOON AFTER, BUT IT CONTINUES TO DO IT OFF AND ON UNTIL I PARK. I HAVE ALSO NOTICED THIS OCCURRING WHEN I SHIFT GEARS TO PARK. MOST RECENTLY I WENT TO START MY CAR AND IT JUST CLICKED AND WOULDN'T START. I GOT IT TO START AND IT SAID "SERVICE ANTI THEFT DETERRENT," THEN CHANGED TO "SERVICE POWER STEERING" JUST AS I LOST POWER STEERING WHILE DRIVING. "SERVICE STABILITRAK QUICKLY FLASHED NEXT ALL WHILE I LOST BLINKERS, POWER STEERING, AND RADIO. I PARKED, TURNED MY CAR OFF AND RESTARTED IT AND IT WAS JUST FINE. IT HAS BEEN TO THE CHEVY DEALER MULTIPLE TIMES BUT THEY CANNOT GET A CODE TO READ BECAUSE THEY CAN'T GET THE RADIO TO FLICKER, ETC BECAUSE IT ONLY HAPPENS EVERY SO OFTEN BUT WHEN IT DOES HAPPEN IT IS SCARY! SO THERE IS NOTHING THEY CAN DO TO FIX IT. PLEASE LOOK INTO IT AS I DO NOT FEEL SAFE DRIVING. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW AND I DO NOT FEEL LIKE THIS CAR IS RELIABLE WHICH IS THE REASON I BOUGHT IT! THERE HAS TO BE SOMETHING THAT CAN BE DONE AS I HAVE READ SEVERAL COMPLAINTS THAT ARE EXTREMELY SIMILAR TO MINE! I ALSO HAVE COME TO THE CONCLUSION THAT THE PROBLEMS ARE GOING TO CONTINUE TO WORSEN AFTER READING THE OTHER COMPLAINTS.IT IS A MAJOR PROBLEM. PLEASE DON'T WAIT UNTIL SOMETHING TRAGIC HAPPENS BEFORE SOMETHING IS DONE ABOUT THIS! PLEASE![XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10618928

Aug 5, 2014Engine

LOUD WHINING/ELECTRONIC NOISE COME FROM ENGINE AFTER THE CAR HAS BEEN TURNED OFF AND AC HAS RUN. HAPPENS MOST WARM/HOT DAYS THE AC HAS RUN. *TR

NHTSA ODI 10619125

Aug 2, 2014Electrical systemEngine

CAR RADIO KEPT CUTTING ON AND OFF MULTIPLE TIMES BEFORE ALL OF THE CAR LIGHTS FLASHED ON THE DASHBOARD AND STEERING WHEEL BECAME STIFF. I PULLED OVER ON THE SIDE OF THE ROAD, CUT THE CAR OFF AND PULLED OUT THE KEY. I PUT THE KEY BACK IN THE IGNITION AND TRIED TO START THE CAR AND IT WOULDN'T START. THE LIGHTS AND RADIO DIDN'T EVEN COME ON. I COULDN'T PUT THE KEY BACK IN THE OFF SWITCH NOR COULD I PULL THE KEY OUT. AFTER ABOUT A MINUTE OR SO MY RADIO CAME ON AND I WAS FINALLY ABLE TO START MY CAR. *TR

NHTSA ODI 10618408

Jul 30, 2014SteeringEngine & coolingElectrical system

STOPPED CAR TRIED TO BACK UP AND IT DID NOT, THEN TRIED TO TURN OFF VEHICLE AND THE KEY WOULD NOT GO INTO THE TURN OFF MODE. COULD NOT TURN THE STEERING WHEEL, COULD NOT RELEASE THE KEY, COULD NOT TURN OFF THE ENGINE. THE RADIO KEPT TURNING ITSELF ON. WAITED 2 HOURS FOR TRIPLE A TO COME TO TOW THE CAR TO DEALERSHIP. ENGINE RAN FOR TWO HOURS. TOW ARRIVED THE DRIVER SAID HE HAD TO FORCE THE GEAR SHIFT SEVERAL TIMES IN ORDER TO RELEASE THE STEERING WHEEL AND KEY AND TO TURN OFF THE ENGINE SO HE COULD TOW IT. ALSO NOTICED AN ANTI-FREEZE LEAK AND THIS IS BEING FIXED UNDER THE POWER TRAIN WARRANTY, DO NOT KNOW IF IS CONNECTED TO THE SAME ISSUE. DEALER CAN'T FIND ANYTHING WRONG AND I AM AFRAID TO DRIVE THIS CAR. *TR

NHTSA ODI 10617505

Jul 25, 2014Electrical systemCrash

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH OVER A POTHOLE, THE VEHICLE STALLED AND HIT A CURB. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATELY FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI 10616270

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chevrolet Cruze Limited verdict →