What 90 owners told NHTSA about the 2012 Buick Regal Eassist

CODES P0016 P0017 DTC P0299 UNDER TURBO BOOST P0010 - FLUID LEAK FROM TRANSMISSION - STABILITRAK LIGHT ON AND OFF (2017, 2018, 2019)- { I PAID TO HAVE THE ISSUE FIXED AND LESS THAN A YEAR LATER IT HAPPENS AGAIN} CAR WILL NOT PICK UP SPEED - CRANK / CAM POSITION NOT PLAUSIBLE - TIMING CHAIN STRETCHED /STUCK.( POPPING SOUND COMING FROM UNDER MY SEAT IN 2017)THESE ARE ALL ISSUES THAT HAPPEN WHILE DRIVING. I AM GETTING ON THE ON RAMP FOR THE HIGHWAY AND MY CAR WILL NOT GO PASS 35 MPH FOR OVER 15 SECONDS, EVEN IF I FLOOR IT. THERE IS ON COMING TRAFFIC DOING 60 TO 70 MPH AND THAT IS A LIFE OR DEATH SITUATION. I HAVE NO WAY OF MOVING TO AVOID BEING HIT. MY CAR WILL STALL WHEN I TRY TO DRIVE AFTER STOPPING AT A STOP LIGHT.

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SINCE I PURCHASED AND DROVE OFF FROM THE DEALERSHIP, WITHIN THE FIRST FEW DAYS THE CAR SHUT DOWN ON ME WHEN I WAS IN A DRIVE THRU, AND IT HAPPENED TIMES AGAIN WHILE PULLING OUT A PARKING SPACE AND DROVE A FEW FEET AWAY THE CAR WOULD SHUT OFF AND BEGAN SMELLING OF GAS AS WELL OVERTIME I DROVE IT. THE DEALERSHIP WAS NOT VERY HELPFUL BUT FINALLY KEPT MY CAR A FEW DAYS AND SAID IT WAS ONLY THE HOSES WHICH WERE LOOSE. NOW 4/24 MY CAR AGAIN IS MAKING WEIRD NOISES SINCE LAST WEEK AND ACTUALLY WILL NOT START THIS EVENING AFTER BEING OUT AND PARKING IN A LOT.

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BOTH DRIVER AND PASSENGER HEADLIGHTS CONSTANTLY SHOW CONDENSATION/WATER IN THE HEADLIGHT ASSEMBLY AFTER IT RAINS. AT ONE POINT, THE CONDENSATION CAUSED THE PREMATURE FAILURE OF THE HID BALLAST, AN LOSS OF HEADLIGHT. IN VIEWING A BUICK REGAL FORUM, THIS SEEMS TO BE A COMMON PROBLEM ON THIS MODEL CAR AND GM SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM. VEHICLE CAN BE STATIONARY OR MOVING. RAIN CAUSES THE FAULTY HEADLIGHT SEALS TO SHOW THE PROBLEM.HAPPENS ON A REGULAR BASIS WHEN IT RAINS. IMAGES TO LARGE TO SEND.

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FOR THE PAST YEAR MY VEHICLE IS CONSUMING A LARGE AMOUNT OF OIL. I HAVE TO ADD 2.5 QUARTS AFTER 1500 MILES OR SO. GENERAL MAINTENANCE IS ALWAYS DONE. IT WILL STALL AT STOP LIGHTS OR STOP SIGNS. WE HAVE CHANGED THE CAM SHIFT SENSORS AND SOLENOIDS DUE TO THE CODES THROWN. MY VEHICLE IS STILL USING 4 QUARTS BEFORE 3,000 MILES. I HAVE BEEN AT A STOP LIGHT ON HIGHWAY 34 AND MY CAR JUST STOPPED WHEN I WENT TO ACCELERATE. I WAS IN PEORIA AT A STOP LIGHT GOING UP HILL AND MY CAR STALLED 4 TIMES BEFORE I COULD GET IT TO START. ALL MY GAUGES JUST DROP. MY OIL LIFE DOES NOT READ PROPERLY IT ALWAYS SAYS I'M OVER 50%. I CHECK MY OIL REGULARLY JUST TO TRY AND PREVENT ANY OTHER ISSUES COMING ARISE.

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TAMARA RECALL I NOTICED THAT THERE WAS WATER IN THE FRONT LEFT HEADLIGHT AND AS I WAS DRIVING DOWN THE ROAD THE BULB BURNT OUT. WHEN I TOOK THE LIGHT OUT THE WATER RAN DOWN INTO THE BALLAST THIS THE SECOND HEADLIGHT THAT I HAVE BROUGHT AND THE SAME PROBLEMS EXIST. THIS IS VERY DANGEROUS ESPECIALLY DRIVING ON A BACK DARK ROAD I DID RESEARCH ON THIS PROBLEM AND I NOTICED EVERYBODY WAS HAVING THE SAME PROBLEM. GM HAD DISCONTINUED THE HEADLIGHT BECAUSE THEY WAS AWARE OF THIS PROBLEM. I THINK THEY SHOULD REPLACE THESE HEADLIGHTS AS IT IS A SAFETY CONCERN

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AT ROUTINE OIL CHANGE APPOINTMENT (71000 MILES) PLUS MY CONCERN TO CHECK OUT A NOISE DURING COLD STARTUPS, BUICK DEALERSHIP TECH NOTED NO OIL ON DIPSTICK. THEY RECOMMENDED OIL CONSUMPTION TEST, DISCUSSED POSSIBLE NEED TO REPLACE PISTONS @ $3200 AND TOLD ME TO RETURN IN 1000 MILES TO REASSESS. ON LEAVING THE DEALERSHIP, MY CHECK ENGINE LIGHT WAS LIT (NO WARNINGS/LIGHTS/ DRIVING PERFORMANCE ISSUES PRIOR TO LEAVING THE DEALERSHIP THAT DAY), I IMMEDIATELY TURNED AROUND AND THEY RE-RAN DIAGNOSTIC SCREEN, REPORTED TO ME THAT IT REPORTED NOTHING DIFFERENT THAN THE ONE RUN EARLIER THAT DAY, TOLD ME AGAIN TO RETURN IN 1000 MILES. APPROX 100 MILES LATER, MY ENGINE SUFFERED CATASTROPHIC DAMAGE, LEAVING ME STRANDED AT A STOPLIGHT INTERSECTION. I FEEL LUCKY THAT THIS HAPPENED IN A SAFE TOWN IN BROAD DAYLIGHT, AND WHILE I WAS AT A STOPLIGHT. THEY AGAIN FOUND NO OIL ON DIPSTICK, AND MAJOR ENGINE DAMAGE ,MY DEALER GAVE ME OPTIONS FOR REPLACING THE ENGINE WITH A NEW ($6300, 3 YEAR WARRANTY), OR REBUILT ($5000, NO WARRANTY) ENGINE. I HAVE DONE OIL CHANGES ALWAYS AS RECOMMENDED BY ONBOARD MONITORING SYSTEM. SEEMS THAT MAYBE THERE SHOULD HAVE BEEN A RECALL OR CONSUMER ALERT ISSUED ON THIS LONGSTANDING ISSUE FOR THESE GM CARS, NOT JUST A CLANDESTINE BULLETIN THAT ONLY NOTIFIED DEALERS OF THIS PROBLEM FOR VEHICLES WITH LONG OIL CHANGE INTERVAL RECOMMENDATIONS. VERY DISAPPOINTED 55 YEAR OLD LADY.

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CAR BURNS 1 QT. OIL/ 1000 MILES EXCESSIVE OIL CONSUMPTION REQUIRES PISTONS AND RINGS TO BE REPLACED --- MANY GM 2.4 LITER ENGINES HAVE THIS PROBLEM. THIS FIRST HAPPENED UNDER WARRANTY BUT WE DID NOT REALIZE WHAT THE PROBLEM WAS UNTIL THE 5 YEARS WAS JUST PASSED. HOWEVER IT WAS STILL UNDER 60,000 MILES WHEN I BROUGHT IT IN FOR AN "OIL CONSUMPTION TEST".

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BRAKE PEDAL STICKS AND STAYS DEPRESSED WHEN VERY HOT OUTSIDE AFTER SITTING. THIS NEEDS TO BE RECALLED. ITS HAPPENED TWICE TO ME ALREADY AND NO SHOP CAN FIND ANYTHING WRONG. IT WILL WORK FINE AFTER PULLING PEDAL UP OR DRIVING WITH SHAKING STEERING WHEEL UNTIL IT WORKS ITSELF OUT. THIS NEEDS TO BE ADDRESSED AND NEEDS TO BE A RECALL FIX.

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VEHICHLE PURCHASED IN OCTOBER 2017 WITH 35K MILES. HAS ALWAYS HAD A VIBRATING NOISE WHILE SITTING AND IDLING. IT WILL GET WORSE AFTER THE CAR IS DRIVEN/HEATED AND THEN IDLED. BRAKES HAVE ALWAYS HAD A VERY LOUD SCREACHING NOISE. TAIL LIGHTS STOPPED WORKING. BULBS WERE CHANGED AND THEY HAVE WORKED SINCE. HOWEVER, THE HEADLIGHTS STOPPED WORKING. BULBS WERE CHANGED WITH NO SATISFACTION. FUSES WERE CHANGED AND BLEW EVERY TIME. TOOK VEHICLE TO MECHANIC SHOP - DIAGNOSED. BRAKES ARE OK. PER HIS WORDS, JUST CHEAP SETUP. (THIS WAS HOW I PURCHASED THE CAR, I'VE NEVER REPLACED THE BRAKES SINCE PURCHASING), THE TENSIONER PULLEY WAS CAUSING THE VIBRATION. PULLEY AND BELT (STRETCHED) WERE CHANGED, HEADLAMP ASSEMBLY'S (BOTH) NEEDED TO BE CHANGED AS THEY WERE NOT GETTING POWER ($1600.00 EACH!!! THE BALLASTS WERE BAD), ALSO HAD MY HIGH PRESSURE LINE FOR A/C CHANGED AS THAT QUIT WORKING AS WELL.

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TL* THE CONTACT OWNS A 2012 BUICK REGAL. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE INDICATOR ILLUMINATED AND "REDUCE SPEED" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE DECELERATED TO 20 MPH AND WOULD NOT ACCELERATE BEYOND THAT SPEED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE TIMING CHAIN AND THE SENSOR RODS WERE FAULTY. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 8-4544663121 BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

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CAR GIVING A CODE OF ELECTRICAL CONTROL MODULE GCM .L HAVE THE CODE P 0062

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TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT CAUGHT FIRE WHILE THE VEHICLE WAS IDLING. THE CONTACT NOTICED FLAMES COMING FROM THE SEAT. THE CONTACT MANAGED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE ALSO PRESENT AND A POLICE REPORT WAS FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT DRIVER SIDE SEAT HARNESS AND EIGHT WAY POWER SWITCH WERE DIAGNOSED AS THE CAUSE OF THE FAILURE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,527.

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I HAVE HAD PROBLEMS WITH THE STABILITRAK - CHECK ENGINE LIGHT / MULTIFUNCTION INDICATOR LIGHT COMING ON AT RANDOM TIMES (THE ON STAR DIAGNOSTIC REPORT DOESN'T GIVE ANY INDICATION OF WHATS GOING ON WITH THE CAR SO THAT REGULAR PEOPLE CAN UNDERSTAND BEFORE GOING IN TALKING TO A DEALER ABOUT THE ISSUE) - POWERTRAIN ISSUES I HAVE HAD TO REPLACE MY BATTERY WHEN I BOUGHT THE CAR I WAS TOLD IT WAS NEWER AND SHOULDN'T HAVE ISSUES. MY DRIVER SIDE HEADLIGHT IS FULL OF WATER. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR YET NO RECALLS HAVE BEEN FOUND ON MY PARTICULAR CAR. I READ REVIEWS FROM OTHERS AND THE 2012 BUICK REGAL JUST SEEMS TO HAVE A LOT OF PROBLEMS CONSUMERS SUCH AS MYSELF SHOULD BE ENTITLED TO A HUGE PORTION OF CASH PAID FOR THE DEFECTIVE VEHICLE. I THOUGHT IT WOULD BE A SAFE FAMILY CAR BUT IT JUST DIDN'T TURN OUT THAT WAY. I WAS AFRAID TO TAKE MY FAMILY IN MY CAR FOR 6 MONTHS BECAUSE I DIDN'T KNOW IF I WOULD WE WOULD BE STRANDED. WHEN I TOOK MY CAR TO A CERTIFIED DEALER TO GET IT REPAIRED IT WAS WORSE MY CAR SHOOK WHILE I DROVE. BUICK JUST ISN'T THE CAR FOR ME OR ANYONE UNTIL THEY ARE ABLE TO CREATE A SAFE CAR. AESTHETICALLY NEWER MODEL BUICKS ARE NICE BUT MECHANICALLY THEY ARE A BUST.

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BRAKE PEDAL STICKS WHEN VEHICLE IS HOT OR WEATHER IS HOT AND/OR HUMID

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TIMING CHAIN STRETCHED AND RUINED THE ENGINE

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TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS EXTREMELY DIFFICULT TO DEPRESS. THE ABS AND BRAKE INDICATORS ILLUMINATED SEVERAL TIMES. THE DEALER (FREMONT CHEVROLET BUICK GMC, 1401 N FEDERAL BLVD, RIVERTON, WY 82501, (307) 240-3110) DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE INDEPENDENT MECHANIC TOOK PICTURES OF THE FAILURE, WHICH SHOWED THAT A BOLT FRACTURED AND IMPACTED THE ENGINE AND BRAKING SYSTEM. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND THE VEHICLE WAS OUT OF WARRANTY BY SIX MONTHS. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

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GENERAL MOTORS DENIES THAT MY CAR VIN NUMBER DO NOT APPLY TO 13V173000, RECALL DATE 05/06/2013, COMPONENT ELECTRICAL SYSTEM, AND RECALL CAMPAIGN NUMBER IS 13136 DESPITE, KEY BUICK PERFORMED REPAIRS ON MODULE 2.560, THE VEHICLE DRIVER SEAT (MOVES UP/ DOWN, AND FORWARD/BACKWARDS) WHILE I AM DRIVING, RADIO SYSTEM (RADIO TURNS OFF AND ON, AND CAN BE TURNED OFF AND ON WITHOUT KEYS IN THE IGNITION), INDICATORS (NOT WORKING). HOWEVER, ALL PROBLEMS STILL EXIST.

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MY BATTERY SEEMS TO BE LOSING CHARGE. THEN IT WILL COMPLETELY DIE. WHEN I CHARGE IT ON A BATTERY CHARGER FOR A WHILE IT WOULD HOLD THE CHARGE FOR A A COUPLE OF DAYS THEN DIE AGAIN. I HAD THE BATTERY, ALTERNATOR, AND STARTER CHECKED AND MACHANIC STATED THAT THEY ARE ALL WORKING GOOD. THIS HAPPENS RANDOMLY. THE DRIVERSIDE POWER CONTROL BUTTONS WORK ON AND OFF. SOME DAYS THEY WORK AND OTHERS THEY DONT, ALMOST LIKE A SHORT. THIS ALSO HAPPENS RANDOMLY.

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DRIVING ON HIGHWAY AT 70MPH AND CAR COMPLETELY SHUT DOWN ALMOST CAUSING A SERIOUS ACCIDENT AND DASH BOARD WENT HAYWIRE BRAKES LOCKED AND SERVICE STABILIKTRACK SYSTEM AND ABS ASSIST WARNINGS AND IT SMELLED LIKE MY CAR WAS ON FIRE BRAKES LOCKED STEERING AND LOST POWER TOTALLY SHUT DOWN GLAD SOMEONE WAS IN CAR TO HELP ME STEER TO SIDE OF ROAD OUT OF TRAFFIC HAD TO HAVE TOWED AND THERE WAS A RECALL FOR THIS PROBLEM BEFORE APPARENTLY GM DIDNT GET IT RIGHT I COULD HAVE DIED AND THEY ARE REFUSING TO REPAIR PROBLEM SINCE THE PREVIOUS OWNER HAD IT DONE BEFORE I PURCHASED IT AND THERE ARE OTHER OWNERS HAVING SAME ISSUES AGAIN

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TAKATA RECALL I NOTICED THAT THE DRIVER SIDE LIGHT KEEP GETTING CONDENSATION IN IT I NOTICED THAT EVERYBODY WHO HAVE THE GS MODEL HAS CONDENSATION IN CAUSING THE BALLAST TO FILL WITH WATER AND CAUSING THE BULB TO BURN OUT AND THE BALLAST AND BULB HAVE TO BE REPLACED BECAUSE OF WATER ENTERING INTO THE HEADLIGHT

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TL* THE CONTACT OWNS A 2012 BUICK REGAL. WHILE DRIVING, THE INTERIOR LIGHTING TURNED ON AND OFF WITHOUT WARNING. ADDITIONALLY, THE RADIO SPONTANEOUSLY TURNED ON AND OFF. THE VEHICLE WAS TAKEN TO DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.

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TRUNK LID OPENS ON IT'S OWN. THIS HAPPENS WHEN PARKED, BUT IT OPENED AT LEAST [OR WAS DISCOVERED OPEN] WHILE DRIVING DOWN THE STREET. BLOCKING THE REAR VIEW. THIS HAS HAPPENED AT LEAST 10 TIMES. THIS HAS ALLOWED SNOW AND RAIN TO ENTER THE TRUNK. I THINK THIS IS A PROBLEM WITH THE REMOTE TRUNK RELEASE WHEN THIS HAPPENS THE CONTENTS OF THE CAR AND THE CAR ARE OPEN TO THEFT. THE DEALER AND BUICK ARE KNOW ABOUT THIS BUT DO NOT ACT LIKE THIS IS IMPORTANT THIS HAS HAPPENED ON SEVERAL DATES,I PURCHASED THE CAR IN FEB 2013 THE LAST TIME IT HAPPENED WAS IN JULY OF 2016. THE CAR HAS 20500 MILES ON IT

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TL* THE CONTACT OWNS A 2012 BUICK REGAL. CONTACT STATED THAT THE BRAKE LIGHTS AND HEADLIGHTS STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT AFTER SHUTTING THE VEHICLE OFF, THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A VOLTAGE DRAINAGE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 66,000.

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THE CAR HAD NO ELECTRICAL POWER. ANYTHING ELECTRICAL WOULDN'T WORK. WE COULDN'T REMOVE THE IGNITION KEY, PUT WINDOWS OR ANYTHING. THE SECOND TIME I TRIED TO USE THE VEHICLES SELF JUMP START BUT NOTHING WOULD WORK. THERE WAS ABSOLUTELY NO POWER IN THIS CAR AT THIS TIME. MY WIFE SAID AT ON DIFFERENT OCCASIONS SHE DID SMELL A BURNING ODOR. WE ALSO HAD THE DIGITAL SPEEDOMETER STOP WORKING. IT STARTED WORKING AGAIN AFTER THE CAR WAS SHUT OFF AND RESTARTED. WE FEEL WE ARE DRIVING A FIREBOMB WAITING TO HAPPEN AND DO NOT WANT ANYTHING TO DO WITH THIS CAR ANYMORE. CURRENTLY ITS AT A GM DEALER AND THEY ARE TRYING TO FIGURE OUT WHATS WRONG WITH THIS CAR. BEST PART IS THE DEALERS DON'T WANT THIS CAR BACK AS EVIDENCED BY THE LOW TRADE IN VALUE THAT WAS OFFERED.

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DIFFICULT TO SHIFT MANUAL TRANSMISSION IN COLD WEATHER, ALONG WITH GEAR NOISE. TOOK VEHICLE TO DEALER ON JAN 16, 2015 AND ALL THEY DID WAS GIVE US A COPY OF GM'S CORPORATE BULLETIN 03-07-29-004I: MANUAL TRANSMISSION OPERATING CHARACTERISTICS (DEC 19, 2014). THIS DOCUMENT TOLD US TO SHIFT SLOWLY IN COLD WEATHER, BUT THEN WE CANNOT SHIFT IT AT ALL. TOOK VEHICLE TO ANOTHER DEALER ON FEB 20, 2015. THE SERVICE MANAGER TEST DROVE IT AND AGREED THERE WAS A SHIFTING ISSUE. THEY REPLACED THE TRANSMISSION, WHICH IS MUCH EASIER TO SHIFT. UNFORTUNATELY, WE NOW HAVE A VIBRATION IN 2ND GEAR. *TR

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