What 90 owners told NHTSA about the 2012 Buick Regal Eassist

The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ODI 11421289

THE FRONT HEADLIGHTS GET WATER IN THEM AND FOGS UP..CAUSING YOUR HEADLIGHTS TO LOOK DIM AT NIGHT.

NHTSA ODI 11416798

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED QUALITY BUICK GMC OF ENGLEWOOD (406 GRAND AVE, ENGLEWOOD, NJ 07631, (201) 871-0606) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11412993

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BALISE CHEVROLET BUICK GMC (440 HALL OF FAME AVE, SPRINGFIELD, MA 01105) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11408224

MY PASSENGER HEADLIGHT WENT OUT AND DID KNOW TILL I GOT A TICKET. I HAVE TAKEN IT TO A REPAIR SHOP FOR REPAIR TWO TIMES AND THEY FOUND THAT IT IS NOT SEALED PROPERLY. THERE IS CORROSION UNDER THE HEADLIGHT ASSEMBLY DUE TO IT COLLECTING WATER. HOW CAN THIS BE FIXED I HAVE HEARD THAT THIS IS A BIG ISSUE PLEASE ADVISE ON WHAT CAN BE DONE TO HELP EVERYONE AFFECTED.

NHTSA ODI 11403376

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EVERY TWO WEEKS HE WOULD CHECK THE ENGINE OIL LEVEL. THE CONTACT STATED THAT THERE WAS NO VISIBLE LEAKS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OIL WAS TOPPED OFF. THE VEHICLE WAS NOT DIAGNOSED. COCHRAN BUICK GMC OF ROBINSON (5200 CAMPBELLS RUN RD, PITTSBURGH, PA 15205, (877) 338-4077) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. *BF

NHTSA ODI 11396597

MY VEHICLE BATTERY WILL NOT HOLD A CHARGE AFTER SEVERAL REPLACEMENT BATTERIES THE VEHICLE BATTERY IS COMPLETELY DRAINED OVERNIGHT AND WILL NOT START. I MUST GET A BOOST WITH CABLES OR THE BATTERY HAS TO BE COMPLETELY RECHARGED OR REPLACED

NHTSA ODI 11394261

WATER SEEMS TO BE LEAKING IN HEADLIGHTS, CAUSING BLOWOUT HEADLIGHT HID.

NHTSA ODI 11388893

THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. THE TIRE IS NOT THE ISSUE. THE STABILITRAK WARNING LIGHT COMES ON OFTEN . I AM THE 3RD OWNER TO THE CAR WITH WITH 164,333 CURRENT MILES. THE CAR HAS HAD ROUTINE OIL CHANGES ETC BY ALL OWNERS.

NHTSA ODI 11372918

BOTH HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. MECHANIC TOLD ME I NEEDED NEW BALLAST.

NHTSA ODI 11372568

CONDENSATION/WATER GETTING INSIDE HID HEADLIGHT OPTION TF4

NHTSA ODI 11364574

CONDENSATION IN HEADLIGHT CAUSING THE BULB TO QUIT. GET NEW BULB FOR $150, CHANGE BULB, IT RAINS, IT HAPPENS AGAIN. AM TOLD A NEW ASSEMBLY IS $1500. THIS IS A COMMON ISSUE WITH THIS VEHICLE. SEEMS LIKE IT SHOULD BE FIXED BY BUICK.

NHTSA ODI 11364016

IN THE 2 YEARS I'VE OWNED THIS VEHICLE, I HAVE HAD TO REPLACE BOTH REAR TURN SIGNAL BULBS 4 TIMES. THE SOCKET LOOKS MELTED. ON OCTOBER 3, 2020...THE FRONT PASSENGER SEAT ADJUSTMENT STOPPED WORKING. IT CAN RECLINE BACK, BUT NOT RETURN TO THE UPRIGHT POSITION

NHTSA ODI 11362783

MY HID HEADLIGHT ASSEMBLY HAS A SEAL LEAK, CAUSING MOISTURE TO FORM IN IT EVERY MORNING WHICH RESULTS IN THE HEADLIGHT ELECTRICAL AND HEADLIGHT TO BURN OUT. THE FIRST TIME IT WAS THE DRIVERS SIDE, NOW THE PASSENGER SIDE. THE CONSEQUENCE IS THAT INADEQUATE LIGHTING MAY REDUCE THE VISIBILITY OF THE DRIVER, THUS INCREASING THE RISK OF A CRASH. IT SHOULD HAVE BEEN UNDER THE MANUFACTURE WARRANTY. *TR

NHTSA ODI 11330479

BRAKE PEDAL WILL NOT RETURN FULLY AFTER IT IS APPLIED WHEN IT IS WARM AND HUMID. CAUSES BRAKE PEDAL TO STICK AND NOT ALLOW CRUISE CONTROL TO BE SELECTED. THE STUCK PEDAL ALLOWS THE CAR TO BE STARTED AND PLACED INTO GEAR WITHOUT A FOOT ON THE PEDAL. DID FIND THAT GM HAS NOT ONLY ISSUED A TECHNICAL SERVICE BULLETIN FOR THE DESCRIBED ISSUE BUT HAS ISSUED MULTIPLE REVISIONS TO COVER ADDITIONAL VEHICLES EACH TIME. GIVEN THAT THIS IS A WELL KNOWN ISSUE BY THE MANUFACTURE, THIS SHOULD WARRANT A SERIOUS LOOKING INTO A RECALL ISSUE. TSB # PIC5692D DATED 05/11/2018 IS THE FOURTH REVISION AND THE ORIGINAL TSB PIC5692 IS DATED JULY, 2012. TSB PIC5692D EVEN STATES THAT A PRODUCT REVIEW IS REQUIRED. *TR

NHTSA ODI 11330035

HID DRIVER HEADLIGHT ASSEMBLY BECAME FULL OF CONDENSATION AND STOPPED WORKING. QUOTE FROM DEALER TO REPLACE ENTIRE ASSEMBLY IS $1800.

NHTSA ODI 11322849

HID DRIVER HEADLIGHT ASSEMBLY BECAME FULL OF CONDENSATION AND STOPPED WORKING. QUOTE FROM DEALER TO REPLACE ENTIRE ASSEMBLY IS $700 PLUS LABOR.

NHTSA ODI 11306416

BOTH HEADLIGHTS LET WATER FROM RAIN IN. BOTH HID BULBS HAVE BEEN REPLACED SEVERAL TIMES. I'VE HAD HEADLIGHTS GO OUT AT NIGHT. HAD TO PARK CAR AND CALL SOMEONE TO COME PICK ME UP. GM NEEDS TO FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED FROM THERE HEADLIGHTS GOING COMPLETELY OUT AT NIGHT AND CAUSING AN ACCIDENT.

NHTSA ODI 11302802

MY BRAKE PEDAL ALWAYS GET STUCK DEPRESSED DOWN IN HOT HUMID WEATHER. YOU LITERALLY HAVE TO DRIVE WITH TWO FEET TO LIFT PEDAL WHEN TIME TO ACCELERATE. MY DRIVER SEAT ALSO GOES IN AND OUT WHEN TRYING TO ADJUST THE SEAT. IT WILL NOT MOVE UNLESS I PLAY WITH THE POWER ADJUSTER A FEW TIMES THEN IT WILL MANEUVER. MY RADIO ALSO TURNS OFF AND ON BY ITSELF WITH BLUETOOTH IS CONNECTED OR SOMETIMES THE RADIO WOULDN'T TURN ON WITH CAR RUNNING OR TURN OFF WHILE CAR IS OFF.

NHTSA ODI 11299744

RIGHT HID HEADLAMP ASSEMBLY CONTAINS MOISTURE AND PREMATURELY WEARS OUT BALLAST. EVEN AFTER REPLACING BALLAST AND REMOVING MOISTURE IT HAS SLOWLY STARTED TO REAPPEAR ON THE INSIDE OF THE HEADLAMP ASSEMBLY.

NHTSA ODI 11289546

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT NOTICED CONDENSATION IN THE DRIVER'S SIDE HEADLIGHT AND THAT THE FUSE WAS BLOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 34,000.

NHTSA ODI 11289316

I GOT A 2012 BUICK REGAL I BROUGHT IT JULY 2018 MY CAR WAS DIED OUT OF NOWHERE ABOUT 5 MONTHS PRIOR LIST AND THEN AFTER I CHANGED MY OIL MY CAR DIDN'T GO ANYMORE IT SOUNDED LIKE A CHAIN THE FIRST NIGHT AFTER THEY CHANGE THE OIL AND THEN THE NEXT DAY I DROVE IT FOR 2 HOURS I DON'T KNOW IF THE TIMING IS OFF OR WHAT

NHTSA ODI 11288951

VEHICLE WAS TRAVELING AT APPROXIMATELY 35 MPH ON A CITY STREET WHEN A "POP" NOISE WAS HEARD, IMMEDIATELY FOLLOWED BY THE CAR SHUTTING DOWN. THERE WAS NO WARNING OR SYSTEM ERROR LIGHTS ON AND NONE TURNED ON. THERE WAS NO POWER OR BRAKES AVAILABLE IN THE VEHICLE. UPON ATTEMPTING TO COAST VEHICLE OFF THE ROAD TO A SAFE AREA, 2 PEOPLE DRIVING BY YELLED TO GET OUT, AS THERE WERE FLAMES COMING OUT OF THE UNDERCARRIAGE. THE ENTIRE FRONT OF THE CAR INCLUDING THE ENGINE ENGULFED IN FLAMES. AREA FIREFIGHTERS WERE CALLED TO EXTINGUISH THE FIRE. TOTAL LOSS OF VEHICLE. ADDITIONALLY, THIS VEHICLE IS EQUIPPED WITH ON STAR SERVICES AND A MONTHLY REPORT IS RECEIVED SHOWING ANY ISSUES OR CONCERNS WITH THE VEHICLE. UPON RECEIVING THE REPORT ON JULY 27, 2019 THERE WERE NO ISSUES REPORTED EXPECT A LOW TIRE PRESSURE.

NHTSA ODI 11245539

CONDENSATION ISSUE IN DRIVERS SIDE HEADLIGHT.THIS IS A MANUFACTURERS DEFECT AS THOUSANDS HAVE COMPLAINED ABOUT THIS ISSUE AND NOTHING IS BEING DONE. THE ENTIRE HID HEADLIGHT ASSEMBLY COST $1,320.95 AT THE DEALER WITHOUT TAXES. THIS IS APPALLING TO ME THAT I SHOULD HAVE TO PAY FOR THIS PROBLEM WHEN CLEARLY THIS IS A MANUFACTURERS DEFECT. THIS IS A VERY SERIOUS SAFETY ISSUE. MY CAR DID NOT EVEN HAVE 45,000 MILES ON IT WHEN THE HEADLIGHT WENT OUT.

NHTSA ODI 11209085

POWER SEAT BUTTONS WORK OFF AND ON. MY DRIVERS SEAT WAS RECLINED AND NOW WONT GO BACK UP, I CHECKED MY VIN AND NO RECALLS HAVE BEEN ISSUED ON IT. DANGEROUS TO DRIVE I WAS TOLD THAT THERE IS A RECALL ON 2012 BUICK REGAL POWER SEATS BUT NOT ON MY VIN.I HAVE AN APPT WITH THE BUICK DEALER TO FIX. WHICH WONT BE CHEAP.

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