What 204 owners told NHTSA about the 2012 Buick Lacrosse Hybrid

VEHICLE STALLS AND IS STOPPING AFTER THE STABILITRAK LIGHT COMES ON ON THE FREE WAY AND STREETS. HAVE TAKEN TO DEALERSHIP SEVERAL OF TIMES TO BE FIXED BUT THE PROBLEM COMES RIGHT BACK WITHIN DAYS. THE PROBLEM HAS BEEN PERSISTENT SINCE 11/2018 AND STILL HAS NOT BEEN ABLE TO BE FIXED AS IF 5/2019.

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TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SLOWED DOWN ON ITS OWN IN THE MIDST OF 70 MPH TRAFFIC AND AS I PUSHED ON BRAKES MY VEHICLE JERKED. WHEN I TRIED TO SPEED BACK UP MY CAR SLOWLY ACCELERATED. I WAS TERRIFIED WHEN IT SLOWED DOWN BECAUSE THE CAR BEHIND ME ALMOST HIT ME. MY CAR IS NOW GIVE ME A WARNING SIGN 'STABILIZE TRACK ASSIST' BUT I HAD MY BREAKS CHECK AND THEY WERE FINE. NOW I START TO SMELL A BURNING SMELL SOMETIMES WHEN I'M DRIVING

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AFTER PRESSING THE BRAKE PEDAL DOWN, THE PEDAL DOES NOT RETURN TO THE HOME POSITION. IT REMAINS DEPRESSED AND THE BRAKES WILL ONLY DISENGAGE AFTER I MANUALLY LIFT THE BRAKE PEDAL. THIS OCCURS WHEN THE WEATHER IS WARM OUT AND OCCURS IN ALL STAGES OF DRIVING WHEN THIS HAPPENS (STATIONARY, IN MOTION, ETC).

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THE CAR STOPS RUNNING IT SHUTS OFF. WHILE DRIVING IN A PARKING LOT.

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DRIVING MY CAR WAS JUST GREAT ON MY 81ST DAY OF OWNERSHIP IT ALL CHANGED I WAS LEAVING A RED LIGHT IN VICKSBURG OFF THE INTERSTATE ONTO WARRENTON RD I EXPERIENCED LOSS OF ALL POWER TO EVERYTHING IN THE VEHICLE AND IF ANYONE IS FAMILIAR WITH THAT ROAD THE ARE HARDLY ANY ROOM TO PULL OVER SO BAD THAT IF I HAD A PASSENGER HEY WOULD HAVE TO CLIMB OVER TO THE DRIVER SIDE TO GET OUT OR ELSE SLIDE RIGHT INTO THE MISSISSIPPI RIVER, TALK ABOUT BAD TIMING WITH THE EXCEPTION FOR THE RADIO THE VEHICLE WOULD ONLY CLICK ONCE NO ABNORMAL SMELLS SMOKE OR ANYTHING THAT WOULD CAUSE ME TO THINK OF ANY ENGINE DAMAGE. AFTER HOURS OF WAITING THE TOW TRUCK CAME CHECKED THE CAR TRIED TO BOOST IT AND COULDN'T GET A CHARGE AFTER GETTING IT HOME I TOOK THE BATTERY TO THE ADVANCE AUTO PARTS TO CHARGE IT AND THEY SAID IT WAS A DEAD CELL SO J BROUGHT ANOTHER BATTERY GOT IT HOME JUST FOR IT TO CLICK STILL NO CRANK, IT'S PUSH TO START SO IT WAS JUST ONE SINGLE CLICK AND THE ENGINE LIGHT IS THE ONLY LIGHT ON THE DASH THAT WOULD ILLUMINATE. SO I CALLED ONSTAR THEY TOLD ME IT NEEDED TO BE TAKEN TO A DEALER IMMEDIATELY DUE TO A CHARGING ISSUE AFTER TAKING IT BACK TO THE DEALERSHIP THEY SAID IT'S THE MOTOR LOCKED UP WHICH IS OBSERD DUE TO THE FACT THERE WAS NO INDICATION OF IT DOING ANYTHING ABNORMAL BEFORE IT SHUT DOWN AND WITH IT BEING NEW I WAS TOLD IT WOULD SHUT DOWN BEFORE IT RAN HOT AND MESS UP THE ENGINE AND ALSO MAKES ME WONDER WHY IT WOULD EVEN BE CONSIDERED BECAUSE OF THE FACT OF THE ENGINE PROTECTION MECHANISM. NOW THE VEHICLE IS AT THE DEALERSHIP JUST SITTING THERE AND I HAVE NO WAY TO WORK AND STILL HAVE TO PAY CAR NOTE AND INSURANCE ON A VEHICLE I DON'T EVEN HAVE ACCESS TO ANYMORE. THE DEALERSHIP IS DIXON AUTO AND BODY SALES AND I'M STUCK WAITING WITH NOTHING TO LOOK FORWARD TO AS FAR AS A RIDE.

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HI THERE COMING HOME THE OTHER DAY ON HIGHWAY LOST EVERYTHING , LUCKILY I WAS IN THE RIGHT LANE NO STEERING VERY HARD TO STOP ! HAD TO GET IT TOWED ! SERPENTINE BELT OFF ! REPLACE BELT THREE TIMES BELT KEEPS COMING OFF ! NEED HELP !

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TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. UPON STOPPING THE VEHICLE, IT STALLED AND HESITATED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, SAINT LOUIS, MO 63110, (314) 450-7161) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

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I HAVE LOST MY BRAKE LIGHT LOCATED IN MY REAR WINDOW AND NOW MY LED BRAKE LIGHTS ARE FAILING...

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WHILE DRIVING IN TRAFFIC ON CITY STREET DURING RUSH HOUR TRAFFIC MY VEHICLE COMPLETED SHUT DOWN NO WARNING, ENGINE LIGHT POPPED ON, THE WHEEL BECAME STIFF THE BRAKES BECAME STIFF. I PUT IT IN PARK, TURNED THE IGNITION OFFEND STARTED IT UP AGAIN, IT STARTED RIGHT UP AND I CONTINUED DRIVING FOR ANOTHER 4 MILES ENGINE LIGHT REMAINED ON. PULLED INTO PARKING SHUT IF OFF AND STARTED IT BACK UP BUT ENGINE LIGHT REMAINED ON, DROVE 4 MILES HOME, AS TURNING ONTO STREET SHUT OFF AGAIN WHEEL LOCKED, BRAKES STIFF, REPEAT FIRST STEPS, DROVE 50 FT, SHUT OFF, DROVE ANOTHER 50 FT SHUT OFF, BUT THEN DIDN'T START BACK UP RIGHT AWAY. WAIT A MINUTE STARTED UP BUT WAS HESITATING. NEVER HAD THIS HAPPEN, 130K MILES ON IT.

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AFFECTING ALL 2.4L GM MOTORS- THE EXHAUST MANIFOLD WILL CRACK JUST BEFORE THE CATALYTIC CONVERTER AND LEAK DEADLY EXHAUST FUMES INTO THE CABIN. YOU MAY EXPERIENCE A SMELL AT FIRST BUT THEN IT GOES AWAY AND SYMPTOMS WILL TYPICALLY INCLUDE HEADACHE, NAUSEA AND VOMITING. SEEK MEDICAL ATTENTION IMMEDIATE AS CARBON MONOXIDE IS ODORLESS AND COLORLESS AND DEADLY. THIS HAS BEEN SEEN ON MULTIPLE VEHICLES A WEEK IN THE SHOP.

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EXCESS OIL CONSUMPTION BETWEEN OIL CHANGE, USED 3 QUARTS. STARTED APPROXIMATELY 57000 MILES. NO OIL LEAKS OR SMOKING DETECTED PER DEALERSHIP. PLATINUM WARRANTY WAS BOUGHT WITH NEW VEHICLE, 6 YRS. OR 85000 MILES, WITH FWS, INC. THE DEALERSHIP STATED CONSUMPTION DUE TO STUCK PISTON RINGS. WARRANTY CO. REFUSES TO COVER. WHAT CAN GM DO TO HELP.

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TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE FENDER AND DOOR. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL AND SHE SUSTAINED BODY AND MUSCULAR PAIN FROM THE SEAT BELT. THE CONTACT WAS TREATED AT THE HOSPITAL FOR MINOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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MY VEHICLE IS STALLING AND TAKES A LONG TIME TO CRANK AFTER RE-FUELING. I TOOK THE VEHICLE TO A LOCAL DEALERSHIP AND THEY ARE SUGGESTING THAT THE PURGE VALVE SELONOID NEEDS TO BE REPLACED, HOW MAY OTHER COMPLAINTS HAVE BEEN REPORTED? PLEASE ADVISE IF THERE WILL BE ANY ACTION TAKEN REGARDING THIS. AS SOON AS POSSIBLE.

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WHEN DRIVING RADIO AND DASH LIGHTS GO OFF FOR A SECOND AND COME BACK ON THIS OCCURS 5 AND 10 MINUTES APART.

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WHENEVER I PUT FUEL IN THE CAR IT HAS A HARD TIME STARTING AND WILL ALSO STALL OCCASIONALLY. IT'S BEEN HAPPENING SINCE JUNE 2018 AND I HAVE HAD A MECHANIC TRY TO FIX IT AND THEY CAN'T FIGURE OUT WHAT'S CAUSING IT TO DO THIS. ARE THERE ANY RECALLS FOR THIS.

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TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER IN 2014 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT PREVENT THE FAILURE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED AND ALL LIGHTS ON THE INSTRUMENTAL PANEL FLICKERED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO ADVISED THAT THE STEERING WHEEL LOST POWER STEERING ABILITY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

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THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED.

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PURGE SOLENOID VALVE HAD TO BE REPLACED THE DEFECTIVE DEVICE CAUSED THE VEHICLE TO LOOSE POWER WHILE DRIVING AND CAUSED LONG ENGINE CRANKING AFTER RE-FUELING THE VEHICLE.

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THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY MY BEST TO STEER CAR AWAY FROM TRAFFIC, BECAUSE IT LOCKS AND THAT TIME I COULD BARELY MAKE IT TURN SLIGHTLY DUE TO THE STIFFNESS. AFTER THAT, THE CAR'S ENGINE WONT START BUT LIGHTS AND RADIO WORK. AFTER CONSTANTLY TURNING IT IN AND OFF ENGINE FINALLY STARTS UP AFTER APPROXIMATELY AN HOUR, BUT WHEN PLACED ON DRIVE ONLY MOVES VERY SLOW EVEN WHEN STEPPING ON GAS IT WILL MOVE AT ABOUT 1 MPH. I TURN IT OFF AND ON SEVERAL TIME AND THEN WHEN I FINALLY STEP ON THE GAS IT JERKS ME FORWARD FINALLY WHEN ON DRIVE....

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TL* THE CONTACT OWNS A 2012 BUCK LACROSSE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING PLASTIC ODOR INSIDE THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED TWO LOCAL DEALERS: JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CHARTER TOWNSHIP OF CLINTON, MI 48036, (586) 307-5895) AND VYLETEL BUCK GMC (40755 VAN DYKE, STERLING HEIGHTS, MI 48313, (586) 698-7530). THE CONTACT WAS INFORMED THAT THERE WERE NO HYBRID MECHANICS EMPLOYED AT EITHER DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO OTHER DEALERS IN THE AREA. THE FAILURE MILEAGE WAS 104,800.

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MY BATTERY HAS NEEDED TO BE REPLACED 3 TIMES ALREADY WITH NO EXPLANATION AS TO WHY. ALSO, SERVICE STABILITYLINK KEEPS COMING ON AFTER DRIVING FOR A WHILE IT DISAPPEARS AND COME RIGHT BACK. WHEN I AM TAKING OFF GETTING ON THE HIGHWAY OR SPEEDING UP MY CAT STALLS BEFORE TAKING OFF.

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WHEN DRIVING MY CAR ON DECLINING GRADES THE "TRACTION CONTROL" LIGHT WILL APPEAR AND THE CAR'S FRONT BRAKES WILL AUTOMATICALLY SLOW THE VEHICLE DOWN. THIS HAPPENED ON 1/21/2018 MOST RECENTLY AND ALMOST CAUSED AN ACCIDENT AS THE PERSON BEHIND ME WASN'T READY FOR MY CAR TO COME TO A COMPLETE STOP.

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WE PURCHASE A EASSIST 2012 BUICK LACROSSE IN FEB.2017 WITH 46845 MILES.WE RECENTLY STARTED HAVING SEVERAL ISSUE EITHER WHEN IN SLOW MOTION BACKING UP OUT OF A PARKING SPACE OR TURNING ON A CITY STREET WITH THE CAR DOING A HARD JERK, SURGING FORWARD THEN LOOSING COMPLETE POWER! , NOT BEING ABLE TO SEE IN THE DARK AS ALL THE LIGHT SHUT OFF, CAN'T STEER THE CAR WITH NO POWER STEERING, ALL THE WHILE IN THE LINE OF TRAFFIC IS DEFINITELY A SAFETY ISSUE THAT HAS BEEN REPORTED BY OTHER PEOPLE YEARS AGO BY MY RESEARCH AND STILL NO RECALL?!?! JUST THE OTHER NIGHT THE SAME THING HAPPENED AND WE WERE ABOUT 20 MINUTES FROM HOME AT NIGHT HAVING TO TRAVEL THROUGH THE MOUNTAINS, FEELING THE CAR NOT WANTING TO ACCELERATE AND FEELING THE SURGES WAS QUITE SCARY! WE HAVE HAD THE CAR LOOKED AT BUT THEY COULDN'T FIND WHAT WAS WRONG WITH IT. THE CHECK ENGINE LIGHT CAME ON A FEW TIMES OVER THE LAST MONTH BUT SHUT OFF AUTOMATICALLY WITHIN THE SAME DAY. ONE MORNING BEFORE WORK I NOTICED A MESSAGE ON THE DIC TO SERVICE STABILITRAK. WE HAVE HAD THE CAR IN THE SHOP SEVERAL TIMES BUT THEY WERE UNABLE TO DETECT THE ISSUE TO FIX IT OR TO GET THE CAR TO DO WHAT WE ARE TELLING THEM IT'S DOING AND THE CHECK ENGINE LIGHT IS NO LONGER ON. AGAIN THE SAFETY ISSUE WITH THE LOSS OF POWER WHILE IN THE LINE OF MOVING TRAFFIC IS UNACCEPTABLE AND MUST BE MADE RIGHT WITH THE CARS OWNER!

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CAR STALLED OUT TWICE, LOST POWER STEERING. I WAS BACKING OUT OF A PARKING LOT SPACE; RESTARTED AND THEN STALLED WHILE PULLING ONTO STREET. FEAR IS IT STALLING IN TRAFFIC AND GETTING REAR-ENDED. I TOOK TO GARNER BUICK WHERE HAD PURCHASED NEW. WHEN CAR WAS RELATIVELY NEW AND STILL ON WARRANTY HAD HAD SIMILAR ISSUE, BUT DEALER NEVER FOUND PROBLEM. NOW OCCURS AGAIN. THEY FOUND TWO SENSORS THAT FAILED BUT OK NOW SO TOLD ME TO DRIVE OVER WEEKEND AND SEE WHAT HAPPENS. I SEE THIS AS A BIG SAFETY PROBLEM AND AN ACCIDENT WAITING TO HAPPEN. BUICK SHOULD BE RESPONSIBLE IF THIS HAPPENS, BUT IN THE MEANTIME I AM THE ONE INJURED.

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MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.

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