What 22 owners told NHTSA about the 2012 Audi A5

MY 2012 AUDI A5 HAS 155,000 MILES ON IT AND IT HAS HAD EVERY OIL CHANGE AND MAINTENANCE UP TO DATE , MY TURBOS AND PISTONS HAVE CAUSED COMPLETE ENGINE FAILURE WITH 0 COMPRESSION IN MY ONLY CAR . BOTH HAVE RECALLS ON THEM FOR MY YEAR AND MODEL AND EVEN THO I GOT A LETTER IN THE MAIL ABOUT BEING PART OF A SETTLEMENT FOR MY TURBOS CAUSING ENGINE FAILURE I FEEL AS THO MY CAR SHOULDN'T BE BROKE IT SHOULD OF ALREADY BEEN FIXED

NHTSA ODI 11697820

2012 Audi a5 quattro burns oil every 100miles 5qt and does not allow a quick acceleration if trying to avoid an accident. The car misfires and shuts off while driving. No check engine light was on when it first did this. Mechanic was able to reproduce the same problem. Turbo is bad. O2 sensor is bad. Air intake leak. Running rich at bank 1. The oil meter on the display does not display actual amount of oil. It also has several electrical problems. Rear turning lights have an electrical problem. Great drive most of the time and check engine light goes off randomly then all of it starts again.

NHTSA ODI 11485780

While I was driving, my car started to slow down and eventually stopped in the middle of the road. There were no warning sensors or indicators on the car. II then started to see smoke coming from my hood and decided to turn off the car and get out to inspect. On the right front side, I saw a fire under the car. The fire department was called and they put out the fire. They suspected an electrical issue, however it has yet to be confirmed. I contacted the dealership and they said they do not handle repairs of that sort. Insurance sent out an estimator for the damage. The car will be sent to a mechanic to diagnose the issue.

NHTSA ODI 11478481

The contact owns a 2012 Audi A5. The contact stated that the oil warning light illuminated while driving at various speeds. The vehicle was taken to the dealer where oil was added to the vehicle; however, after the third time the contact was informed by the dealer that it was a common issue with the Audi sport vehicles. A failure cause was not determined. The contact stated that the failure had been recurring for several years. The contact stated that he had an oil consumption test completed with the dealer who informed him that there was an issue with the pistons and O-rings. The contact was informed that the engine needed to be rebuilt. The dealer stated that they would send documentation to the manufacturer for approval to rebuild the engine. The contact stated that he had spoken with the manufacturer and was informed that the request was denied. The failure mileage was unknown.

NHTSA ODI 11477362

THIS VEHICLE HAD A RECALL, AND A NEW ENGINE WAS PUT INTO IT AND EVER SINCE THE NEW ENGINE WAS PUT IN, THE VEHICLE HAS HAD NUMEROUS PROBLEMS AND ELECTRICAL FAILURES. NOW THE NEW ENGINE, WITH LESS THAN 50K IS BURNING OIL AND NO ONE CAN TELL ME WHY. THIS IS BY FAR THE WORST VEHICLE I HAVE EVER OWNED. THE MINUTE THE CAR WAS PURCHASED OFF OF THE LEASE, I FEEL LIKE THE CAR HAS JUST FALLEN APART.

NHTSA ODI 11375202

TL* THE CONTACT OWNS A 2012 AUDI A5. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND AUDI OF SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 115,000.

NHTSA ODI 11292116

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA 30076, (404) 994-4327) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11257965

TL* THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE, ESPECIALLY WHILE ON AN INCLINE AND WHEN ACCELERATING FROM A STOP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSNAK PASADENA AUDI (626-714-3159, LOCATED AT 267 W COLORADO BLVD, PASADENA, CA 91105) WHERE IT WAS DIAGNOSED THAT THE MASS AIR FLOW SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER AND NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

NHTSA ODI 11241075

OWNER OF 2012 AUDI A5 AND 2015 AUDI A4. JANUARY 2019 RECEIVED SAFETY RECALL LETTER REGARDING RECALL ON-ELECTRIC (AFTER-RUN) COOLANT PUMP CERTAIN 2012-2017 MODEL AUDI VEHICLES. AS 2ND OWNERS OF BOTH VEHICLES DO NOT HAVE ANY DOCUMENTATION OF BRAND NEW CARS. LETTER RECEIVED WAS FOR A-4 AUDI, HOWEVER A-5 DID HAVE SAME COOLANT PUMP DAMAGE ON VEHICLE WHILE DRIVING. RECALL LETTER VIN # BEING FOR A-4. TRIED INQUIRING ABOUT RECALL FOR A-5 SINCE RECALL ON OTHERS AUDI'S DID INVOLVE SAME TYPE OF ENGINE PROBLEM HAVING TO DO WITH COOLANT PUMP. REASON FOR ADDRESSING WHAT ENDURED THAT IT BECAME HOT AS IF ENGINE WAS ON FIRE, FIND DISTURBING TO HAVE ANYONE BE PUT THROUGH THIS, FIND THIS COOLANT PUMP DANGER IF IT'S NOT REPAIRED WITH OTHER A-5 APPRECIATE YOUR TIME IN READING THIS AND I THANK YOU!

NHTSA ODI 11190648

PLEASE SEE FOLLOWING DOCUMENTS REGARDING AN ISSUE WITH THIS CAR AND ITS ENGINE. I HAVE ALSO FILLED A COMPLAINT WITH THE FTC #978949978

NHTSA ODI 11112235

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (ROCKVILLE AUDI, 1125 ROCKVILLE PIKE, ROCKVILLE, MD, 20852) SCHEDULED AN APPOINTMENT FOR SEPTEMBER AND HAD REMINDER CALLS. AT THE TIME OF THE APPOINTMENT, THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PARTS ARRIVE. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/15/17 *BF UPDATED 11/29/2017*JS

NHTSA ODI 11032638

FACTORY INSTALLED CONVERTIBLE TOP HAS COME LOOSE FROM THE BACK GLASS WINDOW (GLUE SEPARATED) CAUSING A SAFETY CONCERN WHILE DRIVING. COULD BECOME A PROJECTILE.

NHTSA ODI 11015110

AUDI ALONG WITH VOLKSWAGEN, EQUIPPED WITH THE 2.0L ENGINE HAS ONE OF THE HIGHEST WATET PUMP FAILURE RATE. I HAVE CONDUCTED SOME RESEARCH AND THERE IS NUMEROUS ACCOUNTS IN BLOGS/VLOGS AND YOUTUBE OF INDIVIDUALS GIVING PERSONAL STATEMENT ON THEIR "WATER PUMP" MISFORTUNE. I PERSONALLY OWN A AUDI A5 WITH 54,000 MILES AND I'M JUST ONE OF THOUSANDS OF STATISTICS THAT HAVE GONE THROUGH THE "WATER PUMP" TRAUMA. I HAVE CROSSED REFERENCED SEVERAL RECALL WEBSITES AND ACCORDING TO AUDI AND VOLKSWAGEN RECALLS TOWARDS THESE PUMPS HAVE NEVER BEEN ISSUED. NOW THAT IS SCARY!!! ABOUT A YEAR AND HALF AGO WHILE MY AUDI WAS STILL UNDER WARRANTY I NOTICED COOLANT LOST, THE AUDI DEALERSHIP TOPPED IT OF AND SEND ME ON MY WAY. A SECOND TIME WHILE STILL UNDER WARRANTY I VISITED AUDI DEALERSHIP AND EXPRESSED MY CONSERNS WITH LOW COOLANT LEVEL AND ONCE AGAIN IT WAS TOPPED OFF, I WAS GIVEN A MEDIOCRE ANSWER, I WAS RESPECTFUL CALLED "SR" AND DROVE OFF. SO FROM TIME TO TIME I WOULD ADD COOLANT AND THOUGHT NOTHING OF IT. SUMMER OF 2017 IS WHEN I WAS DRIVING HOME AFTER A DAY OF HIKING WHEN I NOTICE A LOST OF COOL AIR, MY A/C QUIT WORKING AND MY TEMPERATURE GAUGE WAS PAST THE MIDPOINT LEVEL. AT THIS POINT I WAS SECONDS WAY FROM HOME SO I WAS RELIEFED.TURNED OUT THE PUMP GAVE OUT, MY COOLING FLUID HAD EVAPORATED AND MY WARNING LIGHT NEVER CAME ON. PERHAPS AUDI DEALERSHIP DID NOT SEE TRACES OF COOLANT AT THE FIRST VISIT AND SECOND INSPECTION. PERHAPS THE DEALERSHIP WAS NOT AWARE OF THESE FAULTY PUMPS OR PERHAPS I NEGLECTED TO PLAY THE MECHANIC/SERVICE PERSONAL/PROFESSIONAL. HOWEVER ACCORDING TO AUDI A SB SERVICE BULLETIN RELEASED ON JULY 11, 2013 STATES AS FOLLOWS "COOLANT LEAK AT CONNECTION OF WATER PUMP AND HOSE LEADING TO THE HEATER CORE", ATTACHED IS THE BULLETIN. I WOULD GREATLY APPRECIATE YOU GUYS LOOKING INTO THIS MATTER. THANK YOU MIGUEL 😊

NHTSA ODI 11011896

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10954809

TAKATA RECALL. MY DEALER WOULD NOT TAKE MY VEHICLE BACK EVEN ON TRADE BECAUSE OF THE RECALL. THEY TOOK 5000 OFF THE VALUE OF MY CAR BECAUSE OF THIS RECALL AND ALTHOUGH THIS SAME AUDI DEAL DID ALL OF MY MAINTENANCE THEY NEVER TOLD ME ABOUT THE RECALL.

NHTSA ODI 10937327

TL* THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10934684

TAKATA RECALL; I AM STILL WAITING FOR MY AIRBAG TO BE REPLACED. AUDI DEALER SAYS NO SOLUTION YET. THE WAIT TO RESOLVE THIS ISSUE IS VERY LONG.

NHTSA ODI 10923811

AUDI DEALERSHIP CONTACTED 3 TIMES CANNOT PROVIDE ANY INFORMATION , DIRECTED ME TO READ ABOUT IT ONLINE

NHTSA ODI 10916511

TL* THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10915784

TAKATA RECALL I GOT A LETTER IN APRIL 2016 FROM AUDI ABOUT THE RECALL. THERE HAS BEEN NO FURTHER COMMUNICATION FROM AUDI. I HAVE SINCE CALLED AUDI USA AND MY DEALERSHIP NUMEROUS TIMES AND MY QUESTIONS GO UNANSWERED.WHAT IS MY RECOURSE ? THE CAR SITS IN MY DRIVEWAY BECAUSE I'M NOT COMFORTABLE DRIVING IT AND TRADING IN IN WILL LOOSE BETWEEN $3,000 & $8,000.

NHTSA ODI 10903561

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND FELT THAT THE PART EXPECTED AVAILABILITY DATE WAS UNREASONABLE. THE CONTACT MENTIONED THAT THE DEALER DECLINED A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/16*LJ *CN

NHTSA ODI 10862483

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10862172