What 639 owners told NHTSA about the 2011 Volkswagen Jetta Hev

WE PURCHASED A 2011 VOLKSWAGEN JETTA TDI THAT BROKE DOWN WITH ONLY 3081 MILES. NO WARNING LIGHTS CAME ON; IT JUST STALLED OUT IN THE MIDDLE OF THE ROADWAY (WITHOUT WARNING) AND WOULDN'T START BACK UP. IT COULD HAVE CAUSED A SEVERE ACCIDENT! WE PAID AN ADDITIONAL THREE THOUSAND DOLLARS WHEN WE PURCHASED THE CAR FOR THE EXTENDED WARRANTY (BUMPER TO BUMPER), BUT THE REPAIR ISN'T COVERED (OR THE TOW BILL). WE UNKNOWINGLY PURCHASED FUEL THAT HAD WATER IN IT AND THE VOLKSWAGEN DEALER WILL NOT PAY FOR ANYTHING. THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM! THE REPAIR WILL COST OVER $6,000.00 AND VOLKSWAGEN'S CORPORATE OFFICE IS UNWILLING TO HELP EVEN THOUGH VOLKSWAGEN FAILED TO PUT A SIMPLE SENSOR IN THE FUEL FILTER SYSTEM TO INDICATE THAT WATER WAS IS IN THE FUEL. EVERY OTHER MAJOR DIESEL ENGINE MANUFACTURER IN THE WORLD HAS A LIGHT IN THE DASH THAT INDICATES WATER IS IN THE FUEL SO THAT YOU CAN SIMPLY DRAIN THE WATER OUT BEFORE IT CAUSES THE VEHICLE TO SUDDENLY STOP RUNNING AND EXCESSIVE DAMAGE THE ENGINE. VOLKSWAGEN CHOSE TO USE A HIGH PRESSURE COMMON RAIL DIESEL FUEL SYSTEM SIMILAR TO WHAT THEIR COMPETITORS HAVE; THIS FUEL SYSTEM IS VERY SENSITIVE AND IS EASILY DAMAGED BY WATER. VOLKSWAGEN OVERLOOKED THE OBVIOUS AND FAILED TO PUT ANY TYPE OF WATER IN FUEL WARNING DEVICE ON THEIR VEHICLES EVEN THOUGH THE REST OF THE WORLD HAS BEEN USING THEM FOR YEARS AND EVEN DECADES. FORD, GM, CHEVROLET, DODGE, AND MERCEDES ALL HAVE WATER IN FUEL WARNING LIGHTS (ONE EVEN HAS A BELL THAT CHIMES FIVE TIMES TO WARN THE DRIVER THAT WATER IS IN THE FUEL. VOLKSWAGEN DIDN'T BOTHER PUTTING ANY TYPE OF PROTECTION ON THEIR EXTREMELY SENSITIVE FUEL SYSTEM. ALSO, VOLKSWAGEN SAYS THERE IS NO WAY TO KEEP IT FROM HAPPENING AGAIN! WITH A SINGLE REPAIR AT OVER 20% OF THE PURCHASE PRICE OF THE VEHICLE, WE ARE PLAYING RUSSIAN ROULETTE EACH TIME WE FILL UP WITH FUEL. ARE WE SUPPOSED TO CHANGE THE FUEL FILTER EACH TIME WE FUEL UP? THIS DANGEROUS FLAW HAS BEEN REPORTED BY OTHERS, BUT VW DOESN'T CARE! *TR

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THE ABS, AIR BAG, AND TIRE PRESSURE SENSOR WARNING INDICATOR ON DASH ALL LIT UP AND WOULDN'T GOES AWAY EVEN AFTER ENGINE WAS SHUTOFF. THIS CAR A VOLKSWAGEN JETTA WAS RECENTLY BOUGHT LAST MONTH. *TR

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2011 VW JETTA TDI WITH 1445 TOTAL MILES ON THE VEHICLE SUDDENLY LOST ALL POWER WITH GLOW PLUG LIGHT ON THE DASH BLINKING. CAR WOULD NOT START AGAIN, WAS NOT DRIVABLE AND HAD TO BE TOWED INTO THE DEALER FOR REPAIRS. THE DIAGNOSIS IS THE FUEL PUMP DESTROYED ITSELF AND SENT DEBRIS THROUGH THE FUEL PUMPS, FUEL INJECTORS, FUEL LINES AND FILTER. VEHICLE HAS NOT BEEN REPAIRED AND THERE IS NO ESTIMATE OF WHEN THE VEHICLE WILL BE REPAIRED. *TR

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AFTER DRIVING AT HIGHWAY SPEEDS FOR 1 HOUR A SIGNIFICANT AMOUNT OF SMOKE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT AFTER WE STOPPED. PRIOR TO STOPPING, THE ENGINE WAS RUNNING ROUGHLY WITH SOME REDUCED POWER. THERE WAS A STRONG SMELL OF DIESEL FUEL OUTSIDE CAR AND INSIDE CAR. VEHICLE WAS TOWED TO DEALER. LEAKING SOLID FUEL LINE TO FUEL INJECTOR #2 DIAGNOSED AND REPLACED. PHOTO'S OF DEFECTIVE PART ARE AVAILABLE. FUEL WAS LEAKING ONTO HOT ENGINE AND EXHAUST SYSTEM CREATING A POTENTIAL FIRE RISK. *TR

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WITH THE SPEED CONTROL ENGAGED AND WHILE PRESSING THE DECELERATION SWITCH ON THE TURN SIGNAL ARM TO SLOW THE VEHICLE DOWN, THE SPEED UNEXPECTEDLY INCREASES. EACH PRESS OF THE DECELERATION SWITCH NORMALLY CAUSES THE SPEED TO BE REDUCED BY 1 MILE PER HOUR. THE FIRST FEW PRESSES CAUSE THE VEHICLE TO DECELERATE AS IT SHOULD, BUT OCCASIONALLY ON THE THIRD OR FOURTH PRESS THE SPEED JUMPS BACK UP BY 2 OR 3 MILE PER HOUR. SOMETIMES IT CORRECTS ITSELF AND SOMETIMES IT KEEPS REPEATING THE PATTERN.

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1. WAS DRIVING AT 70MPH IN 6TH GEAR, LOST POWER, CAR TURNED OFF, LIGHTS ON DASH FLASHING INCLUDING GLOW PLUG LIGHT AND "CHECK ENGINE SERVICE NOW!". HAD BEEN DRIVING ON THIS TANK OF DIESEL FOR OVER A WEEK WITH NO ISSUE. MORE THAN QUARTER TANK LEFT. 2. CAR WOULD NOT START FOR 45 MIN, FINALLY STARTED AND DROVE HOME. DROPPED OFF AT DEALER NEXT DAY FOR ALREADY SCHEDULED PANORAMIC MOON ROOF GETTING STUCK. 3. DEALER SAID METAL SHAVINGS DESTROYED HPFP (FUEL PUMP), LINES, AND INJECTORS. FUEL NOT SUSPECTED BAD OR CONTAMINATED. THEY BLAMED FACTORY DEFECT SPECIAL TO MY CAR. WILL BE REPLACING ALL UNDER WARRANTY AS OF NOW. THEY THINK IT WILL BE A WEEK OR SO, AND PROMISE THAT THIS ISSUE WILL NEVER OCCUR AGAIN. *TR

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE BEFORE STALLING WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FUEL FILTER HAD BECOME CLOGGED. THE VEHICLE WAS IN THE PROCESS OF HAVING THE FUEL PUMP AND FILTER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,800.

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MEDIUM-PITCHED WHINE COMING FROM ENGINE - EVENTUALLY CAR LOSES ALL POWER, GLOW PLUG LIGHT FLASHES, SERVICE MESSAGE APPEARS ON DISPLAY, AND CHECK ENGINE LIGHT COMES ON. CAR GOES INTO "SAFE MODE" OR "LIMP HOME" MODE (VERY LITTLE POWER - FEELS LIKE TURBO IS SHUT DOWN). FIRST OCCURRENCE AT 2300 MILES, 2 MORE OCCURRENCES WHERE MESSAGE AND FLASHING GLOW PLUG LIGHT RESETS AFTER RESTART, 1 MORE OCCURRENCE WITH HIGH PRESSURE FUEL PUMP (HPFP) IDENTIFIED AS BAD BY VW DEALERSHIP. DEALER IS NOW ORDERING PARTS TO COMMENCE REPAIR (NO DEFINITIVE ANSWER ON WARRANTY COVERAGE). *TR

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UPON PICKING UP MY CHILD FROM DAYCARE TODAY, I INSPECTED HER CARSEAT. I FOUND THE "SUPERLATCH" LATCH STRAP WAS VISIBLY LOOSE. I CHECKED FOR MOVEMENT AT THE BELT PATH AND FOUND APPROX 2" OF MOVEMENT. I IMMEDIATELY TIGHTENED IT DOWN AND CHECKED FOR MOVEMENT AGAIN. THERE WAS NO MOVEMENT. I PUT MY CHILD IN HER SEAT AND ADJUSTED THE HARNESS. I THEN PUT MY OTHER CHILD IN HIS CARSEAT. AFTERWARDS, I CHECKED THE BELTPATH OF MY DAUGHTER'S RADIAN XTSL AGAIN. BY THIS POINT THERE WAS ABT 0.5" MOVEMENT (STILL AN ACCEPTABLE INSTALL, BUT LOOSER THAN IT HAD BEEN LESS THAN 2 MINUTES EARLIER). I TIGHTENED IT DOWN AGAIN AND DROVE MY CHILDREN HOME (ABT 4 MILES OR 10 MINUTES). UPON ARRIVING HOME, I NOTICED THAT THE SL LATCH STRAP WAS VISIBLY LOOSE AGAIN. WHEN I CHECKED IT AT THE BELT PATH, THERE WAS ABT 1.5" MOVEMENT (MORE THAN THE 1" OF AN "ACCEPTABLE" INSTALL). SINCE I DO NOT KNOW WHAT IS CAUSING THE LOOSENING, NOR HOW TO STOP IT FROM HAPPENING, I HAVE REINSTALLED THE CARSEAT USING MY VEHICLE'S SEATBELT. I WILL NOT RISK MY CHILD'S LIFE BY USING THE SEAT IMPROPERLY INSTALLED. THE CARSEAT IS A SUNSHINE KIDS RADIAN XTSL, MODEL NUMBER US 19500 (NOT AVAILABLE AS A CHOICE ON THE NEXT PAGE OF THIS FORM) AND WAS MANUFACTURED IN 10/09. IT IS INSTALLED REAR-FACING, PASSENGER OUTBOARD, IN A 2011 VW JETTA SPORTWAGEN. (RELATED VEHICLE INFORMATION: MODEL YEAR=2011, MAKE=VOLKSWAGEN, MODEL=JETTA SPORTWAGEN). *TR

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2011 VOLKSWAGEN JETTA TDI STALLS IN TRAFFIC. IT WILL START AFTER STALL BUT IT WILL NOT MOVE IN ANY GEAR. AUTO TRANSMISSION. THE CAR STALLED FOR THE FIRST TIME AT ONLY 175 MILES. THE CAR WAS TAKEN TO THE DEALER AND FIXED? CAR STALLED THE SECOND TIME IN TRAFFIC AT 230 MILES. IT'S NOW BACK AT THE DEALER AND THEY DO NOT KNOW WHAT IS WRONG WITH IT. *TR

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I PURCHASED A 2011 VW JETTA S SEDAN ON 1/24/2011. AT APPROXIMATELY 1000 MILES, THE CAR BEGAN MAKING A WHISTLING NOISE FROM UNDER THE DASH NEARLY ALL THE TIME. I BROUGHT THE CAR IN FOR SERVICE ON 2/16/11 AND AFTER A FEW DAYS, I WAS TOLD THE PROBLEM WAS ISOLATED TO THE THERMAL EXPANSION VALVE IN THE AC SYSTEM. THIS WAS REPLACED AND THE PROBLEM WAS FIXED. ABOUT 2 WEEKS LATER, THE SOUND RETURNED. I BROUGHT THE CAR IN AGAIN ON 3/29/11 AND AGAIN WAS CONTACTED A COUPLE OF DAYS LATER. THE DEALER SERVICE REP TOLD ME THAT THE VW FACTORY TECH REP LOOKED AT THE CAR AND THERE IS NOTHING WRONG WITH IT. HIS DETERMINATION IS THAT IT IS OPERATING ACCORDING TO SPECIFICATION. I CONTACTED VW OF AMERICA AND THEY CONFIRMED THIS AS THE OUTCOME AND THAT IF I REMAIN UNSATISFIED I COULD CALL THE BETTER BUSINESS BUREAU AUTO LINE FOR RESOLUTION, WHICH I HAVE ALSO DONE. THIS ISN'T A SAFETY ISSUE, BUT CERTAINLY REPRESENTS A DESIGN FLAW THAT VW IS NOT WILLING TO RECTIFY. THE CAR WHISTLES NEARLY CONSTANTLY WHEN THE AC SYSTEM IS AT OPERATING PRESSURE AND TEMPERATURE. ADDITIONALLY, THE CLEARCOAT SUSTAINED DAMAGE AFTER LESS THAN 48 HOURS OF EXPOSURE TO BIRD DROPPINGS. THE DEALERSHIP STATED THERE IS NOTHING THEY CAN DO AND THE WARRANTY SPECIFICALLY EXCLUDES THAT DAMAGE FROM COVERAGE. *TR

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THERE'S A FUEL LEAK COMING FROM THE TOP OF THE (TDI) ENGINE THAT I CAN CONFIRM, BUT I WAS UNABLE TO SEE EXACTLY FROM WHAT PART. IT'S LEAKING ABOUT A THIRD TO A HALF CUP OF FUEL PER MIN. I HAD THE VEHICLE TOWED TO THE DEALER. WAITING FOR RESULTS. *TR

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ON FRIDAY, APRIL 15TH AT APPROX 10:30PM I WAS DRIVING MY 2011 VW JETTA TDI (WITH LESS THAN 1800 MILES ON IT) ON THE HIGHWAY APPROX 2 1/2 HOURS FROM HOME AND IT STALLED. I COASTED OFF TO THE SHOULDER AND WAS NOT ABLE TO RESTART THE ENGINE. AFTER NEARLY 2 HOURS THE TOW TRUCK ARRIVED THAT VW ROADSIDE ASSISTANCE SENT AND THE CAR WAS TOWED TO THE NEAREST DEALERSHIP WHICH WAS ABOUT 60 MILES AWAY FROM THE BREAKDOWN POINT. I HAD TO SPEND THE NIGHT IN A HOTEL IN A STRANGE AREA. ON MONDAY, APRIL 18TH THE DEALERSHIP STATED AN OUTSTANDING ELECTRICAL RECALL WAS THE PROBLEM. THEY CHANGED A WIRE HARNESS AND SOME FUSES AND THE CAR WAS READY FOR PICK UP. I DROVE 100 MILES TO RETRIEVE MY CAR ON APRIL 18TH. TODAY ON APRIL 19TH AFTER SITTING IN MY DRIVEWAY OVERNIGHT THE CAR WOULD NOT START AGAIN AND WAS TOWED TO THE NEAREST VW DEALERSHIP IN MY HOME TOWN. STILL WAITING FOR WAITING FOR A DIAGNOSIS. THE DEALERSHIP STATES THEY ONLY HAVE 1 VW TECHNICIAN AND HE IS ON VACATION THROUGH FRIDAY APRIL 22ND. *TR

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REPEATED STALLING, ROUGH RUNNING AND LOSS OF POWER ON 2011 VW JETTA SPORTWAGON TDI W/DSG AUTO TRANSMISSION. MOST FUEL PURCHASED FROM SAME BP LOCATION. ALWAYS CONFIRM DIESEL BEFORE FUELING. PROBLEM ACROSS MULTIPLE FUELINGS. RECEIPTS FOR ALL FUEL PURCHASES WITH MILEAGE RECORDED. *TR

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SUDDENLY, THERE WAS A LOUD WIND SOUND INSIDE THE VEHICLE AS IF THE EXTERIOR WIND WAS BLOWING IN THROUGH THE FRONT DRIVER AND PASSENGER DOORS. THE WINDOWS IN THE VEHICLE WERE CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE AIR WAS ENTERING THROUGH THE SIDE VIEW MIRRORS. THE DEALER WAS UNABLE TO MAKE ANY REPAIRS BECAUSE THE FAILURE WAS CONSIDERED A DESIGN FLAW. THE APPROXIMATE FAILURE MILEAGE WAS 2,900. THE VIN WAS UNAVAILABLE. UPDATED 5/9/11 *CN UPDATED 06/20/11

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AFTER EXITING HIGHWAY, I NOTICED SMOKE COMING FROM UNDER THE HOOD. THE ENGINE TEMP. WAS NORMAL SO I DROVE STRAIGHT TO MY DEALERSHIP. WHEN I ARRIVED I NOTICED A STRONG SMELL OF DIESEL FUEL. THE DEALER TOOK THE CAR IMMEDIATELY AND INVESTIGATED, THEY FOUND A FUEL LEAK CAUSED BY A PINHOLE IN THE FUEL LINE AT THE #2 INJECTOR. THEY REPAIRED THE PROBLEM AND RETURNED THE CAR THE NEXT DAY. UPDATED 2/8/12 *CN

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TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, AND CRASHED INTO THE REAR END BUMPER OF THE PROCEEDING VEHICLE. SUDDENLY, FLAMES EMITTED FROM THE FRONT HOOD AREA. THE CONTACT EXITED THE VEHICLE WHICH THEN ENGULFED INTO MASSIVE FLAMES. THERE WERE NO PERSONAL INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER AND INSURANCE COMPANY PLANNED TO PERFORM AN INVESTIGATION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

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TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE MAKING A TURN WITH THE CLUTCH ENGAGED. THE VEHICLE STALLED MORE THAN FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE AFTER PERFORMING A DIAGNOSTIC TEST BECAUSE THERE WERE NO ERROR CODES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,800.

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WHILE DRIVING THE CAR WITH THE DSG TRANSMISSION IN MANUAL SHIFT (TIPTRONIC) MODE, THE CAR IS SUPPOSED TO DOWNSHIFT AUTOMATICALLY AS THE CAR SLOWS DOWN. I HAVE HAD 2 INSTANCES WHEN THE CAR WOULD SLOW DOWN, THE TRANSMISSION WOULD DOWNSHIFT (AS IT SHOULD) TO 4TH GEAR AND THE INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY INDICATES 4TH GEAR BUT WHEN I ACCELERATE TO GET THE CAR MOVING AGAIN, THE CAR FEELS LIKE IT IS STUCK IN NEUTRAL, I.E., THE ENGINE REVS BUT THE MOMENTUM DOES NOT INCREASE. SOLUTION: I HAVE FOUND THAT MANUALLY PUSHING THE SHIFTER LEVER DOWN TO SHIFT INTO 3RD GEAR ENGAGES 3RD GEAR AND GETS THE CAR GOING AGAIN. *TR

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TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT HE WAS SEARCHING FOR INFORMATION IN THE VEHICLES OWNERS MANUAL ABOUT THE WEIGHT LIMIT FOR THE LATCH SYSTEM USED WHEN INSTALLING A CHILD SEAT. THE CONTACT WAS UNABLE TO FIND ANY INFORMATION. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT OF THE WEIGHT LIMIT AND STATED THAT DUE TO LEGAL REASONS THE INFORMATION WAS NOT LISTED IN THE MANUAL. THE VIN WAS NOT AVAILABLE.

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WHILE DRIVING THE WINDSHIELD WIPERS WOULD RANDOMLY CREEP UP THE WINDSHIELD AND WHEN THE WIPERS GOT ALL THE WAY TO SERVICE MODE, ALL THE DOORS WOULD UNLOCK. THE RADIO WOULD FADE IN AND OUT AND THE WHEN ADJUSTING THE SOUND ON THE RADIO LOUD CRACKING, POPPING AND STATIC SHOULD WOULD COME FROM THE RADIO SPEAKERS. *TR

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I HAVE A 2011 VW JETTA SEDAN, PURCHASED IN JANUARY OF 2011. I HAD A FUEL INJECTOR FAILURE, CAUSING DIESEL FUEL TO SPRAY WITHIN THE ENGINE COMPARTMENT OF MY VEHICLE AND FUEL TO LEAK ONTO THE ROADWAY AS I WAS DRIVING. THERE WAS NO VEHICLE WARNING LIGHTS INDICATING ANY FAILURE OR LEAKAGE OTHER THAN A FUEL SMELL. WHEN I PARKED MY CAR IN MY DRIVEWAY AND TURNED OFF THE VEHICLE MY HUSBAND NOTICED FUEL LEAKING OUT OF THE VEHICLE. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE AND I COULD HAVE CAUGHT ON FIRE AT ANY TIME. *TR

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA CC. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED HOW DIFFICULT IT WAS TO SEE THROUGH THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND CAUSED HEADACHES WHEN DRIVING AT NIGHT OR IN THE DAYTIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE WINDSHIELD. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD EXHIBITED THE SAME DEFECT AS THE ORIGINAL WINDSHIELD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER A SECOND TIME REGARDING THE WINDSHIELD AND THE DEALER INFORMED THE CONTACT THAT THE WINDSHIELD COULD ONLY BE REPLACED ONE TIME. THE CONTACT WAS CONCERNED THAT THE WINDSHIELD DISTORTION COULD POTENTIALLY CAUSE A CRASH BECAUSE OF THE IMPAIRED VISION. UPDATED 04/25/11 *BF THE CONSUMER STATED THE WINDSHIELD WAS REPLACED AS A GESTURE OF GOODWILL. THE CONSUMER STATED THE NEW WINDSHIELD IS ALSO DISTORTED, ESPECIALLY WHEN MAKING TURNS. UPDATED 04/27/11

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2011 JETTA SPORTWAGEN TDI REAR HATCH HAD A LEAK CAUSING TAILGATE TO FILL WITH WATER. BROUGHT BACK TO THE DEALER THREE TIMES. 1ST TIME-REPLACED WINDOW AND SEAL 2ND TIME-REPLACED THIRD BREAK LIGHT AND GASKET 3RD TIME-SAID THERE WAS A BAD WELD AND REPLACED ENTIRE TAILGATE. THE LEAK RESULTED IN A HIGH AMOUNT OF MOISTURE BEING IN THE CAR, NOW HAVE CONCERNS ABOUT THE ELECTRICAL SYSTEM. VW WILL NOT EXTEND THE WARRANTY ON THE ELECTRONICS, THAT GOT WET. *TR

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I OWN A 2011 VW JETTA WHICH IS EQUIPPED WITH THE NEW INTELLIGENT CRASH RESPONSE SYSTEM (ICRS) WHICH WAS PUT INTO PLACE TO MAINTAIN SAFETY DURING A FRONT END COLLISION BY TURNING CAR OFF, UNLOCKING DOORS, SHUTTING OFF FUEL SUPPLY, AND DISCONNECTING THE BATTERY FROM THE ALTERNATOR. I HAVE CONFIRMED WITH THE SALES MANAGER AT MY LOCAL DEALERSHIP THAT THE SENSORS FOR THIS TO ENGAGE ARE LOCATED IN THE FRONT BUMPER AND THE FRONT DOORS. I WAS STRUCK IN THE REAR AT A SPEED OF 60MPH ON AN INTERSTATE AND THIS SYSTEM ENGAGED. THE RESULT OF THIS ENGAGEMENT ALSO POWERED DOWN MY STEERING AND BRAKES PROVIDING ME NO WAY TO CONTROL MY VEHICLE FROM THE REAR IMPACT. MY VEHICLE SUBSEQUENTLY EXCELERATED TO A VERY HIGH RATE OF SPEED AT WHICH TIME I WAS LUNGED PASSED APPROX 10 CARS OR 25 YARDS WHEN MY TIE ROD BROKEN AND LUNGED ME BACK INTO TRAFFIC AT WHICH TIME A FRONT SIDE COLLISION FINALLY BROUGHT THE VEHICLE TO REST. AFTER RESEARCHING THIS SYSTEM, IT APPEARS ITS INTENTIONS ARE FOR FRONT END IMPACTS AND IS NOT SET TO ENGAGE FROM A REAR IMPACT. HAD I BEEN ABLE TO STEER OR BRAKE MY VEHICLE, THIS LOSS WOULD NOT HAVE BEEN SO DRAMATIC AND SERIOUS IN NATURE. *TR

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