THE DIESEL FUEL HIGH PRESSURE FUEL PUMP FAILED CAUSING METAL PARTICLES TO CONTAMINATE THE ENTIRE FUEL SYSTEM. *TR
NHTSA ODI 10430767
Home · 2011 Volkswagen Jetta Hev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 639 complaints · page 23 of 26
THE DIESEL FUEL HIGH PRESSURE FUEL PUMP FAILED CAUSING METAL PARTICLES TO CONTAMINATE THE ENTIRE FUEL SYSTEM. *TR
NHTSA ODI 10430767
I PURCHASED A NEW VOLKSWAGEN JETTA 2011, IT HAS 3700 MILES ON BOARD, DURING MY TRIP TO WORK (MY SPEED WAS ABOUT 35M/H) BEFORE THE INTERSECTION I TRIED TO BRAKE ON RED LIGHT, AND MY BRAKES DID NOT WORK, THEY JUST STOPPED WORKING, I PRESSED BRAKE PEDAL 3 TIMES TILL IT BEGAN WORKING AGAIN. I PASSED THE INTERSECTION LINE AND FORTUNATELY THERE WAS NO ANY CARS IN FRONT OF ME AND VERY FORTUNATELY MY SPEED WAS LOW. WHAT COULD HAPPEN IF I WERE ON HIGHWAY? THAT EVENT HAPPENED AFTER 3 DAYS I PASSED SERVICE CHECK AT DEALERSHIP. MY CAR WAS TOWED TO DEALERSHIP AND IT WAS CHECKED. AFTER I WAS CALLED FOR TEST DRIVE AND THEY WERE CONVINCING ME THAT EVERYTHING WAS FINE WITH THE CAR, COMPUTER REALLY SHOWED 0 PROBLEMS. I DID NOT WANT TO PICK UP MY CAR AND ASKED THEM TO TEST THE CAR TILL THE PROBLEM APPEARS AGAIN, BECAUSE I THINK THAT IS VERY MAJOR PROBLEM. IN THE END THE PROBLEM OCCURRED, AND THEY REALIZED THAT THE PROBLEM REALLY HAD PLACE. I WAS GIVEN A REPORT FROM VOLKSWAGEN SERVICE AND I SAW THAT THE CAUSE WAS: INTERNAL FAILURE AT BRAKE MASTER CYLINDER, SO THEY REPLACED: 1 MASTER CYLINDER, 2 BRAKE FLUID AND 1 GASKET WERE REPLACED. IT MEANS THAT CAR REALLY HAD A PROBLEM IN SPITE IT IS NEW. NOW I AM AFRAID THE SAME PROBLEM NOT TO OCCUR AGAIN. I AM TRYING TO REPLACE THE CAR, BUT VOLKSWAGEN DOES NOT DO THAT, THEY TELL ME THAT THE CAR WAS REPAIRED UNDER WARRANTY. NOW, WHEN I AM DRIVING THAT CAR, I ALWAYS TRY MY BRAKES, BEFORE INTERSECTION, ON HIGHWAYS AND EVERYWHERE. I DO NOT WANT TO DRIVE THAT CAR ANYMORE, I ALWAYS THINK THAT THE SAME PROBLEM MAY OCCUR AGAIN AND IT CAN CAUSE A REAL ACCIDENT. *TR
NHTSA ODI 10429091
2011 VW JETTA TDI BEGAN TO FEEL SLUGGISH AROUND 7,200 MILES. AT 8240 GOING 35 MPH CAR DIED AND WOULD NOT START. TOLD ENTIRE FUEL SYSTEM NEEDS REPLACED. *TR
NHTSA ODI 10428322
DRIVING DOWN ROAD WHEN GLOW PLUG LIGHT, CHECK ENGINE LIGHT CAME ON THEN CAR DIED AND WOULD NOT RESTART. HPFP FAILURE. DEALER CLAIMS CONTAMINATED FUEL. I HAVE RECEIPTS FOR EVERY TANK FULL. *TR
NHTSA ODI 10427041
WHILE ENTERING FREEWAY HAVE TO DEPRESS ACCELERATOR PEDDLE 1/4 TO 3/4 OF THE WAY DOWN BEFORE ACCELERATION BEGINS. FROM STOP AND MERGING INTO TRAFFIC HAVE TO DEPRESS ACCELERATOR 1/4 TO 3/4 OF THE WAY DOWN BEFORE ACCELERATION. ENTERING FREEWAY OR FAST STARTS, ACCELERATES THEN DIES OFF THEN GOES AGAIN. ON HILL STARTS IT SOMETIMES ROLLS BACK AS IF IT IS IN NEUTRAL. THESE ARE INTERMITTENT PROBLEMS AT VARYING DEGREES OF SEVERITY . *TR
NHTSA ODI 10426791
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STARTED THE VEHICLE AND SHIFT GEARS FROM PARK INTO THE REVERSE POSITION AND IMMEDIATELY THE VEHICLE SURGED FORWARD. THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE RESPONDED IN REVERSE. THE IDENTICAL FAILURE OCCURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WILL NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,710.
NHTSA ODI 10426796
DURING SHORT DRIVE HOME, THE GLOW PLUG LIGHT STARTED FLASHING, THE CAR THEN WENT INTO LIMP MODE. WHEN I GOT HOME, 2 MILES LATER, THE CAR DIED AND WOULD NOT START. I HAULED THE CAR TO THE VW DEALER AND THEY SAID MY HPFP FAILED. VW IS GOING TO FIX IT UNDER WARRANTY, I PRODUCED THE LAST 4 FUEL FILL UPS SHOWING NO GAS HAD BEEN PUT IN THE CAR. THIS WAS A 2011 JETTA TDI, MANUFACTURE DATE UNKNOWN, BUT CAR WAS PURCHASED IN JANUARY. *TR
NHTSA ODI 10426833
AUTOMATIC DOOR LOCKS FAIL TO WORK. MANUAL ENTRY MUST BE GAINED TO VEHICLE AND DOORS OPENED ON ALL DOORS OTHER THAN DRIVERS BY PULLING ON INSIDE HANDLES. UNABLE TO ACCESS TRUNK WITHOUT GRABBING LONG HANLED STICK AND ACCESSING TRUNK EMERGENCY OPENING LATCH THROUGH BACK SEAT ARM REST TRUNK OPENING. WHILE INVESTIGATING FOR A POSSIBLE BLOW FUSE IT WAS NOTED THAT VW FAILS TO PROVIDE A FUSE MAP/DIAGRAM FOR THESE CARS IN THE OWNERS MANUAL AND ON THE BACK OF BOTH THE UNDERHOOD AND IN CAR FUSE PANELS. VW EXPLAINS THIS AWAY IN THE OWNERS MANUAL ON PAGE 324 AS A DECISION THEY MADE DUE TO THE " CONSTANT ONGOING DEVELOPMENT OF THE CAR" BEYOND THE ISSUE WITH THE LOCKS I BELIEVE THAT FAILING TO PROVIDE THE OWNER OF THE VEHICLE WITH THE FUSE MAPS COULD HAVE POETENTIAL RAMIFICATIONS AS AN OWNER MAY BE UNABLE TO SOLVE A SIMPLE TECHNICAL FAULT ON THEIR VEHICLE THUS HAZARDING THEMSELVES AND OTHERS. INSPECTION AND CHANGING OF FUSES IS OWNER LEVEL MAINTANENCE/TROUBLESHOOTING AND VOLKSWAGEN SHOULD BE MADE TO PROVIDE THAT INFORMATION TO OWNERS. IF YOU WEB SEARCH VW FUSE DIAGRAM OR MAP YOU WILL SEE HUNDREDS OF COMPLAINTS. THANKS FOR YOUR TIME. *TT
NHTSA ODI 10425920
ON 9/9/2011 WHILE DRIVING ON CA 91 FWY, I STARTED NOTICING ABNORMAL DROP IN THE FUEL TANK, BY MONITORING MY DASHBOARD, AT THE TIME I HAD HALF TANK OF FUEL. I STOPPED THE CAR ON A SAFE LOCATION, AND DISCOVERED A FUEL LEAKAGE UNDERNEATH THE TRUNK. THE FUEL WAS COMPLETELY DRAINED, AND I HAD TO CALL FOR VOLKSWAGEN ROAD SIDE ASSISTANCE TO TOW THE VEHICLE TO THE NEAREST DEALER. THE VEHICLE WAS TOWED TO A VOLKSWAGEN DEALER IN GARDEN GROVE, CA. THE DEALER INVESTIGATED IT THE PROBLEM, AND ACKNOWLEDGED THAT THE PROBLEM WAS DUE TO PROBABLE ASSEMBLY LINE FAULT. THE DEALER ORDERED NEW PARTS, AND FIXED THE PROBLEM, UNFORTUNATELY, THE FUEL SMELL STILL EXIST, BUT I CAN'T SEE LEAKAGE. *KB
NHTSA ODI 10425621
CRACK IN SUPPLY LINE TO #2 INJECTOR. FUEL SPRAY ALL OVER BACK OF ENGINE/ENGINE COMPARTMENT AND ONTO GROUND WHILE DRIVING, FUEL MIST/FILM ALL OVER BACK OF CAR. "ENGINE CONTROL FAILURE" WARNING LIGHT CAME ON. STOPPED TO INVESTIGATE, NOTICED DIESEL SMELL, BUT DIDN'T SEE ANYTHING ELSE (IT WAS DARK). RESTARTED, LIGHT NO LONGER ILLUMINATED. AFTER ABOUT 2 MILES, LIGHT CAME BACK ON ALONG WITH "CHECK ENGINE" WARNING LIGHT. I WAS CLOSE TO HOME, SO I CAME ON TO THE HOUSE. THERE I NOTICED A STRONGER DIESEL SMELL, THE FILM ON THE BACK OF THE CAR. GOT FLASHLIGHT AND NOTICED THE FUEL DRIPPING AND THE FUEL IN THE ENGINE COMPARTMENT. CALLED VW 24 HOUR ROADSIDE ASSISTANCE AND HAD THE CAR TOWED TO NEAREST DEALER ON THE NEXT MORNING, A SATURDAY. THEIR DIAGNOSIS (MONDAY) WAS CRACKED FUEL LINE. I ASKED WHICH CYLINDER/INJECTOR, SHE SAID #2. I ASKED THEM TO SAVE PARTS AND TO DOCUMENT AND INFORMED THEM THAT THERE WAS AN INVESTIGATION. THE REPAIR SHOULD BE COMPLETED BY END OF DAY ON TUESDAY. PART HAD TO BE OVER-NIGHTED FROM SOMEWHERE ELSE. *TR
NHTSA ODI 10424713
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HIGH PRESSURE FUEL HOSE FRACTURED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HIGH PRESSURE FUEL HOSE WAS REPLACED. THE FAILURE MILEAGE WAS 21,015.
NHTSA ODI 10424033
WE BOUGHT A NEW CAR ONE MONTH AGO. OUR TWO PRIORITIES WERE:SAFETY AND ENOUGH ROOM FOR OUR BABY. ONE DAY I TOOK THE CAR TO GO WITH MY BABY TO THE DOCTOR'S OFFICE. I CHECKED THE BASE OF THE CAR SEAT AND I NOTICED THAT IT WAS LOOSE. I AM NOT STRONG ENOUGH TO PULL THE STRAPS (WE WERE USING THE "LATCH ON" SYSTEM) AND I TRIED TO USE THE SAFETY BELT (OF THE MIDDLE REAR SEAT). IT WAS IMPOSSIBLE TO LOCK UP THIS BELT BECAUSE IT DOES NOT WORK LIKE THE OTHERS. YOU PULL OUT THE BELT AND WILL NEVER BE LOCKED UP. SOMETIMES YOU HAVE THE FEELING THAT IT IS LOCKED BUT, AFTER A DOUBLE CHECK, IT IS NOT . THIS COULD BE A VERY SERIOUS RISK IF YOU PLACE YOUR BABY'S CAR SEAT OR A PERSON IS SETTING THERE. BECAUSE, IN CASE OF A CAR ACCIDENT, THE BELT WILL NOT HOLD PROPERLY THE PERSON OR THE BABY'S CAR SEAT. IN BOTH CASES THE PERSON COULD BE EJECTED. *TR
NHTSA ODI 10423775
VOLKSWAGEN JETTA SEDAN DSG TDI 2011. VEHICLE AS MADE HAS A TWO SECOND HOLD FOR KEEPING THE CAR FROM ROLLING BACKWARDS ON INCLINES. HOWEVER THE CAR OWNERS MANUAL REQUIRES A SLOW ACCELERATION WHICH ALLOWS THE CAR TO ROLL BACKWARDS RISKING HITTING THE CAR OR PEDESTRIAN BEHIND YOU ESPECIALLY IN DRIVEWAYS WITH INCLINES ENDANGERING SMALL CHILDREN BECAUSE OF VISIBILITY. THE ONLY WAY TO OVERCOME THIS SAFETY DEFECT IS TO USE THE EMERGENCY BRAKE TO HOLD VEHICLE UNTIL RPMS INCREASE ENOUGH TO ENGAGE THE TRANSMISSION. THE FRONT AND REAR WINDSHIELDS HAVE A BLUR, THE FRONT WINDSHIELD EXTENDS FROM THE BOTTOM TO APPROXIMATELY SIX INCHES UP THE GLASS AND THE REAR GLASS HAS DISTORTION THROUGHOUT. THIS CAUSES EYE STRAIN, WATERING, AND HEADACHE WHEN SUBJECTED TO FOR AN HOUR OR MORE OF TRAVEL AND IS ESPECIALLY BAD IN BRIGHT SUNLIGHT CAUSING AN UNSAFE DRIVING CONDITION. DEALER ADMITTED DISTORTION BUT REFUSED TO REPAIR ALONG WITH MANUFACTURER. THE CAR STALLS WHEN ATTEMPTING TO MOVE FORWARD FROM A STOP RESULTING IN AN EXTREMELY UNSAFE VEHICLE WHEN TRYING TO CROSS LANES OF TRAFFIC. THE CAR WILL NOT REACH ITS MAXIMUM RPM AS INDICATED IT SHOULD DO BY OWNERS MANUAL FOR PASSING OR MERGING INTO TRAFFIC RESULTING IN UNSAFE VEHICLE OPERATION IN MULTIPLE INSTANCES. THE DEALER ACTUALLY MADE THIS WORSE THEN WOULD NOT CORRECT. THE VEHICLE ALSO DOES NOT HAVE PARKING LIGHTS AS REQUIRED BY SOME STATE STATUES AND SHOULD HAVE NEVER BEEN CERTIFIED FOR SALE IN THE USA. *TR
NHTSA ODI 10423205
VEHICLE LOST POWER ABOVE 1000 RPM WHILE DRIVING ON FREEWAY. AFTER COASTING TO A SAFE LOCATION, FOUND ENGINE COMPARTMENT SOAKED WITH FUEL. VEHICLE HAD LEFT A TRAIL OF FUEL BEHIND IT. VEHICLE WAS REPAIRED BY DEALER: FUEL LINE FROM THE COMMON RAIL TO INJECTOR #2 WAS REPLACED. *TR
NHTSA ODI 10422754
ENGINE POWER LOSS, UNPREDICTABLE THROTTLE BEHAVIOR AND UNKNOWN ENGINE RPM RESPONSE TO ACCELERATOR PEDAL POSITION 8/30 NEW CAR DEALER FUELED FULL TANK OF DIESEL 6PM: STOPLIGHT INTERSECTION PULL AWAY ON GRN LIGHT:: ENGINE RPM DROPS TO IDLE IN MIDDLE OF INTERSECTION <RESPONSE: DEPRESS ACCELERATOR NO CHANGE IN RPM MOMENTARILY THEN INSTANT ACCELERATION @ MODERATE-TO-HIGH RPM> UNCONTROLLED SITUATION AS TRAFFIC BEHIND DIDN'T HAVE ANY WARNING OF SLOW IN MIDDLE OF INTERSECTION, NO BRAKE LIGHTS, FORCED TRAFFIC BRAKING TO AVOID OVERRUNNING MY STALLING CAR. 7:40PM: IN-TOWN DRIVING:: DROPOUT OF RPM LOSS OF POWER MOMENTARILY <2000RPM <NO RESPONSE> NO CONSEQUENCE 8/31 7:55AM: RH TURN FROM LEVEL ROADWAY TO MODERATELY STEEP INCLINED SIDE STREET:: ENGINE RPM DROPPED COMPLETELY TO IDLE AND SUSTAINED LOSS OF POWER < RESPONSE: MAINTAINED ACCELERATOR PEDAL POSITION DURING DROP THEN DEPRESSED EXPECTING RPM RECOVERY CONTINUING TO WOT WHEN NO CHANGE IN RPM {BRAKE TO HOLD CAR ON INCLINE} RELEASE PEDAL AND STARTOVER> NO CONSEQUENCE 7:56AM: LH TURN INTO PARK:: NO THROTTLE RESPONSE RPM DROP FROM LOW RPM TO IDLE < RESPONSE: MAINTAINED ACCELERATOR PEDAL POSITION WATCHING FOR RPM POWER RECOVERY OR PICKUP IN RPM TO NO EFFECT {BRAKE TO STOP CAR FROM HITTING STRUCTURE IN FRONT OF PARKING PLACE} STARTOVER> DANGEROUS CIRCUMSTANCE WITH OBSTACLE IN FRONT OF CAR PARKING SPOT WITH 2 FT. REMAINING TO PULL CAR OUT OF TRAVELED ROADWAY AND INTO THE PARKED POSITION. I DID NOT LIKE THE LOSS OF ENGINE CONTROL UNPREDICTABLE THROTTLE BEHAVIOR AND UNKNOWN ENGINE POWER RESPONSE TO DRIVER INPUT. FIRST INDICATION THAT THESE REPEATING ENGINE FAILS ARE NOT BENIGN. *TR
NHTSA ODI 10422763
I KNOW THIS SOUNDS RIDICULOUS BUT I'VE DRIVEN ON MANY ROAD TRIPS AND THIS HAS NEVER HAPPENED UNTIL THIS VEHICLE, AND IT'S PAINFUL. BUT HERE IT IS: LEATHER-WRAPPED STEERING WHEEL CAUSES CALLUSES AT A HIGHLY UNUSUAL RATE ON LONGER DRIVES. (I HAVE BEEN ABLE TO DRIVE FOR 12 HOURS ON MULTIPLE OCCASIONS WITHOUT ISSUE. AFTER DRIVING ONLY THREE AND A HALF HOURS STEADILY, MY HANDS HURT ALL OVER.) IT'S IMPORTANT TO NOTE THAT THE LEATHER ISN'T CAUSING THIS - THE STITCHING ON THE INSIDE IS FAR TOO RAISED UP ON THE INSIDE PART AROUND THE ENTIRE 'WHEEL' OF THE STEERING WHEEL. IT IS ALSO RIGHT BEHIND THE LEFT AND RIGHT 'HANDLES' WHERE YOU CAN HOLD THE WHEEL, SO ANYWHERE YOU HOLD IT, YOU BASICALLY ARE ADVERSELY AFFECTED. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE IF IT'S NOT COMFORTABLE AT ALL TO HOLD THE STEERING WHEEL, DRIVERS MAY BE INCLINED TO HOLD THE WHEEL MORE LOOSELY OR HOLD THE WHEEL EVEN LESS/LET GO WHEN THEY BELIEVE IT IS "SAFE" ... WHICH MAY LEAD TO CRASHES, INJURY, OR DEATH, DUE TO DEVELOPING PAIN IN THE HANDS/FINGERS BECAUSE OF THE WAY THIS STEERING WHEEL HAS BEEN DESIGNED. *TT
NHTSA ODI 10422300
DRIVING ON THE INTERSTATE I CAME TO THE END OF SOME SCARIFIED PAVEMENT. WHEN I WENT ACROSS THE END OF THE SCARIFIED PAVEMENT, THE RIGHT SIDE AIRBAGS WENT OFF. THE DEALER INSPECTS UNDER THE CAR AND FINDS A SMALL SCRATCH ON THE TRAILING ARM MOUNT AND SAYS THE CAR WAS BOTTOMED. ONLY PROBLEM IS THE SCRATCH IS NOT ON THE BOTTOM OF THE MOUNT AND IS EVEN ABOVE THE PARKING BRAKE CABLE WHICH ROUTES BENEATH THE MOUNT. THE PARKING BRAKE CABLE DOES NOT HAVE ANY DAMAGE OR SCRATCHES ON IT. ALSO, WHY WOULDN?T THE FRONT AIRBAGS GO OFF INSTEAD OF THE SIDE? IF THE CAR HAD BOTTOMED ON THE PAVEMENT OR ON THE LIP OF THE PAVEMENT WHERE THE SCARIFIED PAVEMENT ENDED, THE MARK ON THE TRAILING ARM MOUNT WOULD HAVE DAMAGE FROM THE INITIAL POINT OF CONTACT AND SCRAPE ALONG THE LEADING EDGE OF THE MOUNT UNTIL WHATEVER HIT IT HAD CLEARED UNDER THE MOUNT AND IT WOULD HAVE LOOKED A LOT WORSE. ANYWAY THE DEALER WANTS $4000 TO FIX THE AIRBAGS, NOT INCLUDING A NEW SEAT COVER SINCE THEY DON?T MANUFACTURE IT ANYMORE. IF YOU WANT A PICTURE OF THE IMPACT MARK LET ME KNOW. IT?S VERY MINISCULE. ALSO, AFTER THE AIRBAG DEPLOYMENT, THERE WERE NOT ANY TIRE, RIM, OR ALIGNMENT PROBLEMS. IN COMPARISON, IN MY 1997 GOLF, MY SON HIT A BAD POTHOLE LAST SPRING THAT POPPED THE TIRE, BENT THE ALLOY RIM, AND WHACKED THE ALIGNMENT BUT THE AIRBAG DID NOT GO OFF. IF YOU NEED ANY OTHER INFORMATION FEEL FREE TO CONTACT ME. *TT
NHTSA ODI 10422314
WHILE DRIVING MY 2011 VOLKSWAGEN JETTA TDI SPORTWAGON ON INTERSTATE 94 IN MICHIGAN I OBSERVED WHITE SMOKE COMING OFF MY VEHICLE ENGINE. THERE WAS NO WARNING LIGHT. DUE TO THE HEAVY SMOKE AND DIESEL FUMES I PULLED THE VEHICLE TO SAFE LOCATION AND SOUGHT SERVICE. THE VEHICLE DEVELOPED A HEAVY LEAK IN ONE OF THE FUEL INJECTION LINES ON TOP OF THE ENGINE BLOCK. THE VEHICLE WAS COVERED WITH DIESEL FUEL FROM FRONT TO THE REAR OF THE VEHICLE. THE VEHICLE WAS REPAIRED BY VOLKSWAGEN. *TR
NHTSA ODI 10421502
EVENT LEADING TO FAILURE: SUNNY MID-DAY, DRIVING ON THE HIGHWAY I HEARD A SOUND AS IF MY TIRE HAD BURST, AND MOMENTARILY LOST CONTROL OF THE VEHICLE. DID NOT CRASH. FAILURE AND DETAILS: ONCE I HALTED THE CAR, I INSPECTED MY PASSENGER-SIDE FRONT TIRE, AND THOUGH IT WAS FLAT, THERE WERE NO SIGNS OF RUPTURE OR PERFORATION. I PROCEEDED TO CHANGE IT, AND, HAVING REMOVED IT, I NOTICED A CRACK IN THE INNER LUMEN. THE CRACK WAS AN ARC OF APPROXIMATELY 6 INCHES. ACTION TO CORRECT THE FAILURE: A SPARE TIRE WAS SET IN PLACE AND THE CAR HAS BEEN TAKEN TO THE DEALER. FURTHER DETAILS: DEALER CLAIMS THAT THE DAMAGE WAS USER INDUCED, BUT I WAS DRIVING ON THE HIGHWAY AND THERE WERE NO BUMPS, DEBRIS, NOR DID I CRASH. I FEAR THIS COULD HAPPEN TO OTHERS. I HAD PREVIOUSLY TAKEN THE CAR TO THE DEALER BECAUSE THE LOW TIRE PRESSURE LIGHT WAS ON, BUT I WAS TOLD THAT IT WAS NORMAL AND THAT THE SENSOR HAD TO BE REST. *TR
NHTSA ODI 10421526
AUTOMATIC TRANSMISSION HAS EXTREME HESITATION WHEN ACCELERATING FROM SLOW SPEED SUCH AS MERGING WITH TRAFFIC. DEALER SAYS THIS IS NORMAL AND FINDS NO FAULT WITH THE POWER TRAIN. WHEN ACCELERATING THE CAR WILL VITALLY STALL WITH ZERO FORWARD MOVEMENT, THEN IT WILL FINALLY ENGAGE AND LUNGE THE CAR FORWARD VERY ABRUPTLY. HAVE HAD THREE VERY CLOSE CALLS AND THIS WILL RESULT IN ACCIDENTS IN THE FUTURE. *TR
NHTSA ODI 10418353
WHILE DRIVING ON THE HIGHWAY WE STARTED TO SMELL DIESEL FUEL. WHEN WE STOPPED WE NOTICED FUEL DRIPPING FROM THE CAR. VOLKSWAGEN WAS CONTACTED TO COME TOW THE CAR TO THE NEAREST DEALER. BEFORE THEY WOULD TOW THE CAR THEY REQUESTED THAT I HAVE THE FIRE DEPARTMENT COME OUT AND CERTIFY THE CAR SAFE TO TOW. ONCE THE DEALER DIAGNOSED THE PROBLEM THEY STATED ONE OF MY O RINGS HAD WEEKEND CAUSING A #2 INJECTOR LINE LEAK. THEY REPLACED THE PART, CLEANED UP THE CAR AND RETURNED IT TO ME.
NHTSA ODI 10418961
THE HIGH PRESSURE FUEL SYSTEM IS LEAKING FROM ONE OF THE FUEL INJECTORS. THERE IS CURRENTLY AN INVESTIGATION GOING ON THAT WAS BROUGHT MY ATTENTION TO SEE IF I HAD THE PROBLEM. AND IT LOOKS AS IF I DO.
NHTSA ODI 10418878
OUR 2011 VOLKSWAGEN JETTA TDI DEVELOPED AN ENGINE OIL LEAK. WHEN WE TOOK IT TO THE DEALER THE SERVICE MANAGER REFUSED TO LET US DRIVE IT DUE TO THE POSSIBILITY OF AN ENGINE FIRE. PER THE SERVICE MANGER THE OIL LEAK WAS CAUSING AN ATOMIZATION OF THE ENGINE OIL THAT COULD HAVE REACHED HEATED PARTS OF THE ENGINE OR EXHAUST AND CAUSED AN OIL FIRE. *TR
NHTSA ODI 10418163
TRAVELLING UNDER NORMAL CONDITIONS ON INTERSTATE 95 MY TIRE PRESSURE LIGHT CAME ON SIGNALING LOW TIRE PRESSURE. I IMMEDIATELY REDUCED SPEED AND MOVED OVER TO THE RIGHT LANE TO MONITOR ANY CHANGE IN PRESSURE OR CONTROL. THE LIGHT STAYED ON FOR APPROX. 3 MILES WITHOUT ANY SIGNAL OF LOW PRESSURE AT WHICH TIME THE REAR PASSENGER TIRE BLEW OUT. I WAS ABLE TO CONTROL THE CAR AND PULL OFF THE HIGHWAY WITHIN 30-40 FEET AFTER BLOWOUT. THE TIRE ITSELF WAS COMPLETELY SEPARATED FROM THE RIM AND WAS 100% TORN FROM AT THE BELT SEAM ON THE INTERIOR AND EXTERIOR. THE TIRE IN QUESTION WAS A CONTINENTAL CONTIPRO CONTACT 225. VW WOULD NOT ADMIT DEFECT AFTER THEIR REVIEW ALTHOUGH MECHANICS AT MERCHANTS AND "OFF THE RECORD REVIEW" BY VW ADMITTED IT LOOKS LIKE A DEFECT. AT THE 10K SERVICE CHANGE AT VW, THE CAR WAS INSPECTED AND THE TIRES WERE APPROVED WITH SUFFICIENT TREAD NOTED.
NHTSA ODI 10418893
SMOKE FROM UNDER THE HOOD WHILE DRIVING - DROVE DIRECTLY TO DEALER. RESULT WAS INJECTOR LEAK. *TR
NHTSA ODI 10418019
Working with the data? Download all 639 complaints as CSV · fetched from NHTSA July 26, 2026