What 18 owners told NHTSA about the 2011 Volkswagen Eos

Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will not offer recall or payment for part replacement saying recall does not apply to 2011. Vehicle is at risk. VW will not assume responsibility for faulty part. The vehicle is too dangerous to drive. Consumers should be informed.

NHTSA ODI 11521427

My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was manufactured on July 14, 2010 which was 33 days after the June 11, 2010 cut off date.

NHTSA ODI 11445178

I WAS DRIVING OUT OF TOWN AT APPROXIMATELY 50 MPH WHEN MY CAR SUDDENLY SLOWED TO APPROXIMATELY 20 MPH. I COULD NOT GET THE VEHICLE TO GO ABOVE 20 MPH. I PULLED IT OFF OF THE ROAD AND TURNED THE CAR OFF. I RESTARTED AND AGAIN IT WOULD NOT GET PAST 20 MPH. WHEN I SWITCHED THE CAR TO MANUAL MODE IT WOULD NOT GO PAST 2ND GEAR. AFTER A FEW HOURS OF SITTING THE CAR WORKED PROPERLY. I CONTACTED A DEALERSHIP IN THE AREA I WAS TRAVELING AND THEY SAID IT SOUNDED LIKE THE CAR WAS GOING INTO "LIMP MODE" AND THAT VW HAD HAD TONS OF COMPLAINTS ABOUT THAT OVER THE LAST SEVERAL YEARS. I DROVE THE CAR HOME. SEVEN DAYS LATER, THE EXACT THING HAPPENED AND I CONTACTED MY LOCAL DEALERSHIP ABOUT THE PROBLEM WHO INFORMED ME "THEY HAD NOT HAD ANY TYPE OF COMPLAINT SIMILAR TO WHAT I WAS DESCRIBING". THEY DID HOWEVER CONDUCT A SAFETY RECALL ON MY VEHICLE. I TOOK MY CAR TO ANOTHER MECHANIC BECAUSE MY CONCERN IS DRIVING ON THE INTERSTATE AND HAVING THE CAR ABRUPTLY SLOWING DOWN AND BEING STRUCK FROM BEHIND OR IF I AM TURNING, NOT BEING ABLE TO COMPLETE MY TURN BEFORE SOMEONE STRIKES ME FROM THE SIDE. THAT MECHANIC ALSO SAW WHAT I WAS EXPLAINING AND SAID THAT THE DEALERSHIP NEEDED TO FIX IT BECAUSE IT SHOULD BE COVERED UNDER A WARRANTY. IT DID THE SAME THING AS I WAS LEAVING THE SHOP SO I HAD IT TOWED TO MY LOCAL VW DEALERSHIP. AFTER DRIVING THE CAR SEVERAL DAYS THE MECHANIC AT THE DEALERSHIP FOUND THE PROBLEM AND SAID THAT THE DSG TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. WHEN I ASKED ABOUT A WARRANTY, THEY SAID I WAS NOT COVERED, HOWEVER IN THE LAST 10 YEARS THERE WERE OVER 53,000 VWS AND AUDIS THAT HAD THE SAME PROBLEM AND HAD A RECALL. I DON'T UNDERSTAND IF THIS IS HAVING THE SAME PROBLEM, WHY MINE IS NOT COVERED.

NHTSA ODI 11194933

STARTED MY CAR AFTER WORK AND NOTICED HALF MY EXTERIOR LIGHTS DIDN'T WORK. CHECKED THE FUSES AND F16 FUSE WAS MELTED.

NHTSA ODI 11088719

TAKATA RECALL. RECEIVE NOTICE THAT I HAVE FAULTY TAKATA AIRBAGS A FEW YEARS AGO. APPROXIMATELY ONE YEAR LATER I RECEIVED A NOTICE THAT A TEMPORARY REPAIR WAS AVAILABLE THAT WOULD SWAP THE ORIGINAL AIRBAG WITH A REPLACEMENT MODULE OF THE ORIGINAL DESIGN THAT DID NOT INCLUDE A DRYING AGENT. THAT NOTICE WAS CLEAR THAT THIS WAS ONLY AN INTERIM REPAIR UNTIL A REDESIGNED UNIT IS AVAILABLE. I HAD THE INTERIM REPAIR DONE ON MY VEHICLE. I NOTICED NOW THAT WHEN SEARCHING FOR RECALLS, IT SAYS THERE ARE NO ACTIVE RECALLS ON MY VEHICLE. THIS IS VERY CONCERNING BECAUSE THEY HAVE NOT ADDRESSED THE UNDERLYING DESIGN DEFECT, AND BECAUSE THERE IS NOT AN ACTIVE RECALL ON THE VEHICLE IT SEEMS THAT AT THIS TIME IT WILL NOT BE FIXED. PLEASE CONTACT VOLKSWAGEN AND ENSURE THAT THEY ARE ADDRESSING THE NEEDED REDESIGN OF THE AIRBAG MODULE. THANK YOU

NHTSA ODI 11066170

THE CLOCK SPRING IN MY CAR HAS FAILED REQUIRING COMPLETE REPLACEMENT. THIS COMPLETE FAILURE COMES A SHORT 9 MONTHS AFTER THE INITIAL 'REPAIR' DONE FOLLOWING A VW RECALL ON THE PART- THEY SIMPLY PLACED A COVER OVER THE ORIGINAL CLOCK SPRING. THEY TELL ME THAT THEY WILL NOT COVER THE REPLACEMENT OF THE PART, BECAUSE I HAD THE INITIAL SAFETY CHECK DONE AT THE TIME OF THE INITIAL RECALL AND THE PART WAS DEEMED FUNCTIONAL AT THAT POINT- EVEN THOUGH THEY WERE AWARE IT WOULD MOST LIKELY EVENTUALLY FAIL.

NHTSA ODI 11052812

I RECEIVED A LETTER IN APRIL 2016 REGARDING A TAKATA SDI DRIVER FRONTAL AIRBAG RECALL.. TO DATE NO ONE IS ABLE TO TELL ME WHETHER THE CAR HAS BEEN RECALLED AND IS IN NEED OF REPAIRS. I HAVE CHECKED THE WEBSITE PERIODICALLY BUT FIND IT UNHELPFUL AND CONFUSING. WHAT S GOING ON WITH THE RECALL??

NHTSA ODI 10991037

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10960275

TAKATA RECALL. I WAS INFORMED OF THE RECALL ON MY AIRBAG A YEAR AGO, ON FEBRUARY 9, 2016. VW DOES NOT YET HAVE A REPAIR AVAILABLE. I BELIEVE A YEAR WITH A DEFECTIVE AND DANGEROUS AIRBAG IS TOO LONG TO WAIT.

NHTSA ODI 10950182

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10944267

I RECEIVED THE RECALL LETTER BACK IN APRIL REGARDING THE DEFECTIVE AIRBAGS. THEY'RE TELLING US THAT THE REPLACEMENT AIRBAGS ARE STILL NOT AVAILABLE. WE ARE VERY FEARFUL OF DRIVING THE CAR KNOWING THIS COULD IN FACT COULD CAUSE DEATH. WE KNOW THEY CONTINUE TO MAKE NEW CARS WITH AIRBAGS THAT ARE NOT DEFECTIVE, SO THIS IS DISTURBING TO KNOW THE PEOPLE THAT HAVE THE OLDER MODELS WITH DEFECTIVE AIRBAGS ARE BEING NEGLECTED. THIS IS WRONG! THEY NEED TO FIX THE OLD CARS FIRST BEFORE SELLING NEW CARS! *TR

NHTSA ODI 10918474

2011 VOLKSWAGEN EOS. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL NOTICE. *SMD

NHTSA ODI 10904154

TAKATA RECALL - THE INTIAL RECALL FOR VW WAS FEBRUAY 2016. SIX MONTHS LATER THERE IS STILL NO REPLACEMENT OR REPAIR AVAILABLE. THERE HAS TO BE MORE THAN ONE COMPANY THAT MAKES AIRBAG INFLATORS! DANGER OF SERIOUS INJURY OR DEATH - SHOULD BE A MOTIVATOR TO FIX THIS PROBLEM.

NHTSA ODI 10895384

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10882121

CAR HAS 72,319 MILES. OIL HAS BEEN CHANGED AT 10,000 MILES OR LESS. THE TENSIONER SPRING BROKE AND THE TIMING BELT SHIFTED CAUSING ALOT OF ENGINE DAMAGE. HOWEVER, I WAS NOTIFIED BY VW DEALERS OR MANUFACTURE ABOUT THE TSB MANUFACTURER COMMUNICATION NO.: TB-15-12-01 COMPONENT(S): ENGINE NHTSA ID NUMBER: 10045560 WHICH I WAS NEVER NOTIFIED ABOUT. I HAVE A $5,300 REPAIR FOR A $120.00 DOLLAR PART! CAN YOU HELP ME WITH A RECALL? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10873461

WHILE SITTING ON A BRIDGE, WAS HIT FROM BEHIND CAUSING VEHICLE TO SLIDE INTO ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. *TR

NHTSA ODI 10672143

MY WIFE WAS SITTING IN HER VEHICLE AT WORK WHEN A DUMP TRUCK WAS BACKING UP TOWARDS HER VEHICLE. SHE TRIED TO ALERT THE TRUCK DRIVER USING THE HORN. THE HORN DID NOT MAKE A SOUND. THE KEY WAS NOT IN THE IGNITION. AFTER CONTACTING VW DEALER ABOUT THE HORN I WAS TOLD THAT THE KEY HAS TO BE IN THE IGNITION TO POWER THE HORN. I FIND THIS TO BE A SAFETY ISSUE. I ALSO ASKED IF THE AIR BAG WOULD FUNCTION UNDER THE SAME CONDITION AND I WAS TOLD PROBABLY NOT. I COULD THINK OF A SCENARIO WHERE THIS COULD ALSO BE A SAFETY ISSUE. IT SEEMS TO ME THAT AN ENGINEERING SOLUTION NEEDS TO BE UPDATED FOR A PASSIVE SITUATION SUCH AS IN MY WIVES CASE. *TR

NHTSA ODI 10598867

VEHICLE HAS NO POWER FROM STOPPED POSITION WHEN ON A HILL. VEHICLE EVENTUALLY HAS POWER AFTER 5-6 SECONDS. BRAKES MUST BE APPLIED AND THEN CAR SURGES FORWARD. VEHICLES RESPONSE ON LEVEL GROUND VARIES FROM NON-RESPONSIVE TO IRREGULAR TO FULL POWER. DEALER PROVIDED 3 PAGE DOCUMENT ENTITLED "MOMENTARY DELAY WITH DSG GEARBOX" OUTLINING STEPS TO TAKE BUT WILL NOT TAKE ANY CORRECTIVE ACTION WITH THE VEHICLE.

NHTSA ODI 10404849