Home · 2011 Toyota Corolla Im · Complaints

What 590 owners told NHTSA about the 2011 Toyota Corolla Im

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (590)Crash / fire / injury (47)Airbags (422)Speed control (47)Steering (43)Body & structure (22)Brakes (20)Engine (20)Electrical system (18)Transmission & drivetrain (18)Fuel system (11)Seats (8)

Newest first · 590 complaints · page 20 of 24

Feb 21, 2015Body & structureEquipment Adaptive/mobilityEngineCrash

ON 2/19/15 AT AROUND 9:27 PM MY CAR WAS HIT BY A PICKUP TRUCK IN DOWNTOWN BELLEVUE, HERE IS WHAT HAPPENED 1. I APPROACHED THE INTERSECTION TO TAKE A LEFT FROM BELLEVUE WAY NE TO ENTER NE 7TH ST WHICH TAKES INTO THE LINCOLN SQUARE CINEMA PARKING LOT 2. I SAW THE RED SIGNAL (EXCLUSIVE LEFT ARROW) AND WAITED FOR THE LIGHT TO TURN GREEN TO TAKE LEFT. MY CAR WAS FIRST IN LINE WAITING ON RED 3. ONCE THE LEFT ARROW TURNED GREEN I STARTED TURNING LEFT AND HALF WAY INTO THE ROADWAY A PICKUP TRUCK (DRIVING AT AROUND 45-50 MPH) HIT MY CAR ON THE FRONT PASSENGER SIDE (SIDE COLLISION) 4. WITH THAT IMPACT MY CAR WAS DRAGGED ABOUT 15 FEET AND HIT ANOTHER CAR, THAT WAS STANDSTILL AND WAITING TO TURN RIGHT FROM NE 7THST TO BELLEVUE WAY NE) THE IMPACT TO MY CAR WAS SO INTENSE POLICE OFFICER FILED A CASE AND INTERVIEWED WITNESSES AT THE SCENE AND CONCLUDED IT WAS OTHER GUY (PICKUP TRUCK) MISTAKE. HOWEVER, I AM SURPRISED WHY AIR BAGS DIDN'T DEPLOY? MINE IS FAIRLY NEW CAR, ONLY 3 YEAR OLD WITH 33K MILAGE. I BROUGHT IT BRAND NEW IN DECEMBER 2011 I AM TAKING THIS SERIOUS BECAUSE, FORTUNATELY MY WIFE IS NOT IN THE CAR WHEN ACCIDENT HAPPENED. HOWEVER, ME AND MY WIFE USUALLY GO EVERYWHERE TOGETHER, AND I CAN'T EVEN IMAGINE WHAT MIGHT HAVE HAPPENED IF SHE WAS SITTING IN THE FRONT PASSENGER SEAR. SO I WANT TO FILE A CASE AGAINST THE CAR COMPANY FOR SELLING ME A DEFECTIVE CAR. *TR

NHTSA ODI 10689769

Feb 12, 2015Speed controlFuel systemCrash

I WAS GETTING OUT A PARKING IN REVERSE, SUDDENLY THE CAR ACCELERATED WITHOUT CONTROL CRASHING WITH THE CAR WAS BEHIND IN THE OTHER EXTREME IN THE PARKING. DAMAGES:1-BUMPER, RIGHT AND LEFT OF THE REAR SIDES OF MY CAR 2-BACK, FRONT, AND SIDES OF THE CAR WHICH MY CAR STOPPED. *TR

NHTSA ODI 10682934

Feb 5, 2015Speed control

I'M A 52 YEAR OLD MALE DRIVER AND THE CAR IS A 2011 TOYOTA COROLLA AUTOMATIC DRIVE. THE TEMPERATURE WAS 4 DEGREES FAHRENHEIT. I ACCELERATED FROM A STOP TURNING LEFT ON TO A RURAL ROUTE HEADING WEST. THE ACCELERATOR DROPPED TO THE FLOOR GOING FAR BEYOND WHERE I PUSHED IT WITH MY FOOT. I HAD TO STOMP THE BRAKE SO IT WOULD RELEASE THE ACCELERATOR AS IT ALREADY ACCELERATED BEYOND SAFE SPEEDS. THE ACCELERATOR WASN'T STUCK IN A FLOOR MAT AS IT RELEASED WHEN I STOMPED THE BRAKE. THE 2011 COROLLA OFTEN EXHIBITS AN AUTO-PILOT FEELING ON A FLAT STRETCH OF ROAD OR GOING DOWNHILL AT WHICH YOU CAN REMOVE YOUR FOOT FROM THE ACCELERATOR AND IT WILL MAINTAIN THAT SPEED FOR ANOTHER MILE OR SO RATHER THAN DECELERATING. DURING THIS TIME, THE BRAKE STIFFENS AND THERE SEEMS TO BE A STRONG UPWARD FORCE ON YOUR FOOT AS YOU TRY TO DEPRESS THE BRAKE PEDAL. DEPRESSING THE BRAKE PEDAL DOESN'T DECELERATE THE VEHICLE VERY MUCH. IT APPEARS TO TRY TO CONTINUE THE SPEED THE AUTO-PILOT CHOSE. WHEN THE AUTO-PILOT ISN'T EXPERIENCE, THE BRAKE PEDAL IS NORMAL AND GOES DOWN WHEN DEPRESSED AS YOU WOULD EXPECT. I HAVE TRIED TO DOWNSHIFT TO FORCE DECELERATION AS WELL BUT SHIFTING INTO THIRD DOES NOT RESET THE AUTO-PILOT. SHIFTING INTO SECOND MIGHT RELEASE THE AUTO-PILOT BUT I BELIEVE THAT IS DANGEROUS TO THE OCCUPANTS AND HARMFUL TO THE TRANSMISSION SO I HAVE NOT TRIED SHIFTING INTO SECOND. I'M QUITE CONCERN THAT THIS WILL LEAD TO AN ACCIDENT. NOTICING ON OTHER INTERNET SITES THAT PEOPLE HAVE CLAIMED THIS WAS AN ISSUE WITH THEIR 2011 COROLLA, I THOUGHT I SHOULD ADD MY EXPERIENCE IN HOPES TO SEE A RECALL. *TR

NHTSA ODI 10681400

Feb 3, 2015Speed controlEngine

WHEN I TAKE MY FOOT OFF THE ACCELERATOR, IT FEELS LIKE I HAVE THE CRUISE CONTROL. THE CAR DECELERATE VERY SLOWLY FOR ANYWHERE BETWEEN .5 TO 1 MILE THEN THE RPM DROPS SUDDENLY AS IT SHOULD WHEN YOU FIRST TAKE YOUR FOOT OF THE PEDAL. THE OTHER RELATED PROBLEM IS THAT IF I'M JUST TRYING TO MAINTAIN A CONSTANT SPEED ANYWHERE BETWEEN 50 AND 60 MILES/HR IT FEELS LIKE THE ENGINE STALLS FOR A VERY BRIEF MOMENT THEN SHORTLY AFTER COMES BACK TO THE ORIGINAL RPM. WHEN I DRIVE CAR DOWN HILL TRY TO APPLY BREAK TO MAINTAIN THE SPEED OF THE CAR ACCELERATION INCREASES SUDDENLY 3 TO 4 THOUSAND RPM AND AFTER 3 TO 4 SECONDS CARS COME TO NORMAL ENGINE RPM BOTH PROBLEMS DESCRIBE ABOVE ARE EASILY REPRODUCIBLE AND MY LOCAL TOYOTA DEALER SAID ITS NORMAL. ITS VERY SCARY TO DRIVE THIS CAR AND SINCE 3 YEARS I WAS COMPLAINING TO LOCAL DEALER AND GET SAME ANSWER EVERY TIME ITS NORMAL. PLEASE DO SOME THING ABOUT THIS. *TR

NHTSA ODI 10681056

Dec 29, 2014Speed controlEngine

I PURCHASED THIS CAR AS A NEW VEHICLE. EVER SINCE I HAVE HAD IT THERE HAS ALWAYS BEEN AN ACCELERATION ISSUE TO WHERE IT DOES NOT SLOW DOWN FOR SEVERAL SECONDS AFTER RELEASING YOUR FOOT FROM THE GAS. IT ACCELERATES OFTEN TO WHERE YOU HAVE TO APPLY THE BRAKES FIRMLY TO WHERE THE ANTI LOCK THEN KICKS IN. DURING SERVICING IT HAS BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP BUT THEY HAVE CONTINUED TO SAY THAT THERE IS NOT AN ISSUE. I HAVE HAD OTHER FAMILY MEMBERS OPERATE MY VEHICLE TO VERIFY THAT THIS ISSUE IS IN FACT AN ISSUE AND THEY EXPERIENCED THE SAME SITUATION. THIS IS VERY DANGEROUS AND WILL END UP COSTING SOMEONE THEIR LIFE DUE TO THE MANUFACTURERS DRAGGING THEIR FEET ON ADDRESSING THE ISSUE. *TR

NHTSA ODI 10668816

Dec 27, 2014AirbagsBody & structureCrash

IT WAS A FOUR CAR PILE UP. A CAR THAT WAS TWO CARS IN FRONT OF ME SUDDENLY STOPPED AND CAUSE TRAFFIC TO COME TO A COMPLETE STOP, NOBODY WAS HIT AT FIRST. A BLACK TRUCK DID NOT REALIZE TRAFFIC HAD STOPPED AND HAD A LOT OF SPEED ON HIM AND CRASHED INTO A VAN THAT WAS BEHIND ME WHICH CRASHED INTO MY TOYOTA COROLLA WHICH CAUSED ME TO RUN INTO THE SUBURBAN IN FRONT OF ME. MY CAR AND THE VAN WHO HIT ME WERE TOTALLED OUT, BUT DURING THE WRECK MY AIR BAG NEVER DEPLOYED AND THE GUY WHO WORKED AT THE TOWING PLACE SAID HE DOES NOT SEE WHY MY AIR BAG DID NOT DEPLOY. HE SAID IT SHOULD HAVE DEPLOYED. *TR

NHTSA ODI 10668507

Nov 20, 2014AirbagsBody & structureBrakesCrash1 injury

I WAS APPROACHING A FOUR WAY STOP AT THE APPROPRIATE SPEED LIMIT OF 35MPH BEFORE THE IMPACT. AS I WAS GETTING CLOSER, I WENT AHEAD AND DECELERATED. I'VE HAD PROBLEMS WITH THE BRAKES IN THE PAST. AS I GOT CLOSER TO THE STOP SIGN, IN A BLINK OF AN EYE, I WAS BEING DRAGGED BY A LARGE CHEVY HEAVY DUTY TRUCK ACROSS THE INTERSECTION. THE AIRBAGS DID NOT DEPLOY EITHER. THE IMPACT COMPLETELY DISMANTLED MY FRONT END. AFTER THE PARAMEDICS AND FIRE FIGHTERS ARRIVE, I WAS RUSHED TO THE ER FOR REPORTED BACK AND NECK INJURIES. I WAS LOOKED OVER AND WAS DISCHARGED BARELY BEING ABLE TO WALK. THE CAR WAS TOWED TO A REPAIR SHOP QUITE A DISTANCE AWAY FROM MY HOME. MY INSURANCE SAID THE SHOP COULD BE TRUSTED. I ASKED OVER 20 PEOPLE AND EACH PERSON SAID THAT THE DAMAGE FROM THIS CAR HAS TO RESULT IN BEING TOTALED. THE MECHANIC SAID OTHERWISE. HE BEGAN WORKING ON THE CAR WITHOUT MY CONSENT AND DEMANDED; THREATENED MY INSURANCE COMPANY TO PAY HIM $4,000 FOR A FEW DAYS OF WORK AND $7,000 LATER ON. THIS WAS AFTER I HAD ALREADY SPOKEN WITH MY INSURANCE TO FILE THIS CAR AS BEING TOTALED. THE MECHANIC THREATENED FOR MONEY SAYING HE HAD ALREADY STARTED ON THE CAR WHEN HE NEVER EVEN TOUCHED IT AFTER 3 WEEKS. I USED TO TRUST TOYOTA VEHICLES, BUT AFTER THIS ACCIDENT I'M NEVER BUYING ANOTHER TOYOTA AGAIN. THE EMERGENCY RESPONSE TEAM SAID IT WAS A MIRACLE THAT I WAS ALIVE. MY COMPLAINT IS THE AIRBAGS AND BRAKES FAILED TO DO THEIR JOB. *TR

NHTSA ODI 10659636

Nov 17, 2014Speed control

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. WHILE STOPPED AT A RED LIGHT WITH THE BRAKES ENGAGED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE CONTINUED TO ACCELERATE AFTER THE BRAKE PEDAL WAS DEPRESSED AND THE LEVER WAS SHIFTED INTO PARK. THE TRANSMISSION HAD TO BE SHIFTED INTO NEUTRAL AND THE ENGINE HAD TO BE TURNED OFF IN ORDER FOR THE ACCELERATION TO STOP. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 01/12/15*LJ

NHTSA ODI 10658666

Nov 10, 2014SteeringSuspensionWheelsCrash

I WAS DRIVING AT ABOUT 20-25 MPH WHEN I FELT THE STEERING WHEEL GET OUT OF CONTROL I TRIED TO STEER IT IN THE RIGHT DIRECTION BUT IT JUST STEERED TO THE RIGHT AND AT THE MOMENT THE STEERING WHEEL LOCKED UP AND I COULDN'T CONTROL THE CAR CAUSING ME TO RUN INTO A SIDE WALK AND ALMOST HITTING A POLE ALSO THE ACCIDENT CAUSED MY WHOLE WHEEL AND SUSPENSION TO COMPLETELY BREAK ALSO THE CV DRIVE SHAFT CAME OFF NO ONE WAS HURT BUT I AM REALLY CONCERNED THAT IF THIS HAD HAPPENED ON A HIGHWAY ROAD THERE COULD HAVE BEEN CASUALTIES AND I WANT A RESPONSE FROM TOYOTA AND HELP BECAUSE THIS IS VERY UNFORTUNATE. *TR

NHTSA ODI 10654002

Oct 28, 2014Airbags

2011 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO AIR BAG ON- OFF SWITCH. *TGW THE CONSUMER REQUESTED AN AIR BAG ON-OFF SWITCH, DUE TO A MEDICAL CONDITION. *JB

NHTSA ODI 10649147

Oct 26, 2014Brakes

I BOUGHT A BRAND NEW TOYOTA COROLLA 2011 RIGHT OFF THE LOT AND THE CALIPER BEGAN SEIZING. THE CAR WOULD THRUST TO THE LEFT WHILE BRAKING AT HIGH SPEEDS. THE CALIPER WAS REPLACED BY TOYOTA UNDER WARRANTY, HOWEVER THE PROBLEM HAS BEGAN RECURRING INTERMITTENTLY NOW AT 60,000 MILES. *TR

NHTSA ODI 10650112

Oct 19, 2014Transmission & drivetrain

IM WRITING TO LET NOTICE OF A POSSIBLE DEFECT IN MY CAR. AT ABOUT 33000 MILES MY CLUTCH RELEASE BEARING STARTED TO MAKE NOISE. DEALER REPLACED IT. AT ABOUT 44000 MILES IT BEGAN TO MAKE SAME NOISE. DEALER REPLACED CLUTCH RELEASE BEARING AND PRESSURE PLATE. CONSIDERING IT FAILED TWICE, I BELIEVE THERE IS A DEFECT IN THE RELEASE BEARINGS ON THIS VEHICLE. I SEARCHED FOR COMPLAINTS ON GOOGLE AND MANY OTHER PEOPLE ALSO REPORTED THE SAME PROBLEM. I ALSO BELIEVE IT IS A SAFETY ISSUE BECAUSE THE RELEASE BEARING COULD SEIZED UP AND FAILURE COULD BE DANGEROUS. TRANSMISSION MIGHT GET STUCK IN ONE GEAR. THANKS FOR YOUR TIME AND IM WRITING ONLY TO INFORM OF A POTENTIAL FAULTY DESIGN IN A PART, CONSIDERING ALL THE REPORTED PROBLEMS ON FORUMS ON GOOGLE SEARCH ENGINE, PERSONAL EXPERIENCE, AND IT COULD BE A SAFETY ISSUE. *TR

NHTSA ODI 10648706

Oct 4, 2014Speed controlCrash

I WAS GOING TO AN ATM AT ABOUT 8 MPH WHEN THE CAR ACCELERATED AND I WAS NOT ABLE TO STOP IT BY PRESSING THE BRAKE. THE CAR JUMPED A CURB, WENT THROUGH A HEDGE TO A FIELD, UP A HILL, HEADING AT 90 DEGREES TO A FOUR LANE HIGHWAY. I MANAGED TO STEER THE CAR TO GO PARALLEL TO THE HIGHWAY WHEN THE CAR REACHED THE HIGHWAY CURB. THE CAR THEN STOPPED. THREE TIRES WERE BLOWN AND THE CAR INCURRED BODY DAMAGE. *TR

NHTSA ODI 10641445

Sep 18, 2014AirbagsCrash5 injuries

I WAS HIT BY A HONDA VAN RUNNING A REDLIGHT HIT ME RIGHT ON THE FRONT PASSANGER SIDE CAR SPEND 360 NONE OF THE AIRBAG WAS DEPLOY THE DAMAGE TO THE CAR WAS NOT FIXABLE IT A TOTAL LOSS TO THE CAR BUT NONE THE THE AIRBAGE WAS DEPLOY THE VAN THAT HIT ME WAS GOING BETWEEN 30 TO 40 MILES. *TR.....UPDATED 12/17/15 *BF *JS

NHTSA ODI 10637385

Sep 10, 2014Body & structureSpeed control

I NOTICED THAT THE DRIVER SIDE FLOOR MAT MOVED TO THE FRONT AND I AM AFRAID THAT THE FLOORMAT COULD JAM THE GAS PEDAL LIKE IT HAPPENED BEFORE. TO MY KNOWLEDGE THERE HAVE BEEN FATALITIES DUE TO GAS PEDALS JAMMED BY THE FLOORMAT ON PREVIOUS TOYOTA MODELS. TOYOTA CLAIMED THAT THE FLOOR MAT ISSUE WAS ADDRESSED BUT THE 2 CLIPS WHICH ARE SUPPOSED TO SECURE THE FLOORMAT ARE NOT STRONG ENOUGH. MY VEHICLE WAS NOT EVEN 3 YEARS OLD WHEN I FIRST NOTICED THAT THE FLOOR MAT CAN'T BE SECURED ANYMORE. THE TWO TINY PLASTIC HOOKS ARE BENT AND DON'T HOLD THE FLOOR MAT IN PLACE. *TR

NHTSA ODI 10632051

Aug 24, 2014

SHAKING OF CAR AND SWEAKY BRAKES

NHTSA ODI 10627812

Aug 24, 2014Speed control

ONCE A MONTH OR SO WHEN I AM AT HIGHWAY SPEEDS THE CAR DOES NOT DECELERATE AS NORMAL WHEN I TAKE MY FOOT OFF THE GAS PEDAL. THE CAR TEND TO STAYS AT THE SPEED IT WAS AT UNTIL I USE THE BREAK. IT IS ALMOST LIKE THE CRUISE CONTROL HAS BEEN TURNED ON WITHOUT NOTICE (IT IS NEVER TURNED ON DURING THESE CASES). THIS SOMETIMES INCLUDES THE SLIGHT ACCELERATION LIKE SOME CAR GET WHEN THEY ARE GOING BACK ON CRUISE CONTROL. LUCKILY I KEEP A GOOD DISTANCE BETWEEN ME AND THE CAR AHEAD OF ME. I CAN SEE THIS ISSUES CAUSING ACCIDENTS. *TR

NHTSA ODI 10627923

Aug 6, 2014Body & structureSpeed controlEquipment Adaptive/mobilityBrakesCrash

THE FIRST ACCIDENT WAS IN JUNE 29 2012, WHILE I WAS DRIVING 10 MILES AN HOUR (FOR TRANSIT) THE CAR IN FRONT OF ME STOPPED AND I TRY TO STOP AS WELL BUT MY CAR DIDN'T STOP (INCREASE ITS SPEED) AND I CRASHED IN THE BACK OF THE CAR (I REMAIN SURPRISED, DID NOT KNOW WHAT HAD HAPPENED). THE SECOND ACCIDENT HAPPENED ON DECEMBER THE 28TH OF 2012, AROUND 2:00 PM, I WAS IN MY WAY TO NEW JERSEY, 2 MILES AWAY FROM THE WASHINGTON BRIDGE; THERE WAS A TRUCK IN FRONT OF ME AND I WAS NOT MOVING AND PUSHING THE BRAKES BUT ALL OF A SUDDEN MY VEHICLE STARTED GOING FORWARD SO I USED THE HAND BRAKE TRYING TO STOP IT; BUT MY CAR STILL CRASH THE OTHER CAR ON THE BACK. I BOUGHT THIS CAR ZERO MILES FROM YOUR DEALER (HUDSON TOYOTA) AND I AM VERY UPSET AND DISAPPOINTED! THIS SHOULDN'T HAPPEN TO ME IF THE CAR WOULD BE IN PERFECT CONDITIONS!!, I AM ALWAYS WORRY DRIVING IT, I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN!! I TAKE THE CAR TO TOYOTA'S DECEMBER 29, 2012, REVISED IT AND SAID IT DID NOT FIND ANYTHING, WAS HIS REPLY IN MARCH 28 OF 2013. NOW I AM IN TROUBLE BECAUSE I USED TO PAY $700 EVERY SIX MONTHS FOR MY CAR INSURANCE AND NOW THEY RAISE IT TO $ 1,300.00 EVERY SIX MONTHS. -EN ESPANOL EN JUNIO 29 2012 ESTABA MANEJANDO HACIA CASA HABIA TRANSITO E IBA A 10 MILLAS DE VELOCIDAD, DE UN MOMENTO A OTRO EL AUTO ACELERO Y CHOQUE AL AUTO DELENTE MIO, NO NTENDI QUE HABIA PASADO, QUEDE SORPRENDIDO, TUVE QUE USAR MI SEGURO. EL SEGUNDO ACCIDENTE OCURRIO EN DICIEMBRE 28 DEL 2012 COMO A LAS 2PM, ESTABAMOS EN TRANSITO PERO TODOS LOS AUTOS ESTABAMOS DETENIDOS, NADIE AVANZABA Y DE UN MOMENTO A OTRO MI AUTO COMENZO A ACELERARSE Y SE ESTRELLO CONTRA UN TRAIRLER AUN ASI PRESIONANDO EL FRENO Y ASU VEZ USANDO EL FRENO DE MANO, TOYOTA LO REVISO AL DIA SIGUIENTE Y DIJO QUE NO ENCONTRO NADA Y ENVIO UNA CARTA EN MARZO 28 DEL 2013. NO ES JUSTO QUE ESTE PAGANDO EL SEGURO Y ELLOS NO ASUMAN SU RESPONSIBILIDAD. *TR

NHTSA ODI 10619444

Jul 9, 2014Steering

IM THE FIRST OWNER TO THIS 2011 TOYOTA COROLLA LE THOUGHT IT WOULD BE NICE TO OWN SEEMING HOW I GOT IT WITH 6 MILES LETS START WHEN EVER I GET ON THE INTERSTATE AN LETS SAY IM GOING 50 OR BETTER LIKE 70 IN SPEED THE CAR JERKS AN IT SHAKES AN IT STEERS TO THE RIGHT I AM NOW AT 45,000 MILES I HAVE HAD THE CAR ALMOST UP TO 3YEARS NOW THE BRAKE CALIBER MAKES OFFUL SOUNDS WHEN COMING DOWN A HILL NEVER HAD A CAR THAT DOES THIS NOW I'M PAYING THOUSANDS OF DOLLARS FOR A CAR THAT IS TO GREAT OR SAFE THIS CAR IS DANGEROUS MY BRAKES ARE UP TO DATE MY MAINTENANCE IS UP TO DATE THIS CAR MAKES ME UNHAPPY NOW I SEE THEIRS A RECALL WOW THE DEALERSHIP ISN'T GONNA GIVE ME A NEW CAR LIKE IN MY DREAMS I GUESS LOL I ASKED TOYOTA WHY DO MY BRAKES SOUND LIKE THAT THEY SAY O THATS HOW TOYOTA BRAKES SOUND AN THEY AREN'T GONNA FIX THE PROBLEM. *TR

NHTSA ODI 10609139

Jul 2, 2014Speed controlEngineCrash2 injuries

ON APRIL 19TH, 2014, AT ABOUT 1:30 PM, MYSELF AND MY WIFE LEFT OUR FRIEND'S HOME IN LOS ALTOS HILLS, CA. AS WE LEFT THE DRIVEWAY AT ABOUT 5 MPH ON BAKER LN, THE CAR WENT INTO A SUDDEN, UNCONTROLLABLE ACCELERATION MODE, REACHING SPEEDS 50 - 60 MPH. WITHIN ABOUT 1000 - 1500 FT WE APPROACHED A THE INTERSECTION OF BAKER LN AND PURISSIMA RD., ALL THE WHILE DESPERATELY TRYING TO PRESS THE BRAKE, APPLYING HAND BRAKE AND SHIFTING TO NEUTRAL. AGAINST THIS SUDDEN BURST OF ACCELERATION, THE CAR WENT OFF THE ROAD AT THAT INTERSECTION, AND FELL INTO A DITCH AND STOPPED BY A TREE TRUNK. BOTH OF US WERE INJURED WITH MULTIPLE INTERNAL/ EXTERNAL FRACTURES, BUT WE WERE CONSCIOUS; MY WIFE IN THE PASSENGER SEAT HAD MORE GRIEVOUS INJURIES, INCLUDING AN OPEN WOUND OF BROKEN BONE IN ANKLE AND SEVERE SPINAL CORD INJURIES, AND WAS SCREAMING WITH PAIN. ONCE I COLLECTED MYSELF, I CALLED 911 AND THE FD/ PARAMEDICS RESPONDED AND WE WERE HAULED FROM THE DITCH BY CUTTING OPEN THE CAR DOORS. WE WERE TRANSPORTED TO STANFORD MEDICAL CENTER IN PALO ALTO, AFTER WHICH WE WERE SHIFTED TO OUR HMO, AFTER ABOUT 10 DAYS IN ICU. I AM NOW DISCHARGED AND REHABILITATING/ GETTING PHYSICAL THERAPY AT HOME, WHILE MY WIFE IS STILL AT A REHAB CENTER, OVER 10 WEEKS AFTER THE ACCIDENT. AT THE TIME OF THE ACCIDENT, THE WEATHER, VISIBILITY AND ROAD CONDITIONS WERE EXCELLENT; BOTH OF US HAD OUR SEAT BELTS FIRMLY IN PLACE; NO CELL PHONE WAS BEING USED; I HAD MY FOOT ON THE BRAKE AND OFF THE ACCELERATOR ALL THE TIME; AIR BAGS DEPLOYED AS EXPECTED. SINCE BOTH OF US WERE CRITICALLY INJURED, WE COULD NOT INITIATE/ PURSUE ANY LEGAL ACTION AGAINST TOYOTA AND SURRENDERED THE VEHICLE (WHICH WAS TOTALED) TO MY INSURER, FARMERS. WE STRONGLY FEEL THAT TOYOTA IS FULLY RESPONSIBLE FOR THE DEFECTIVE ACCELERATION SYSTEM AND CAUSING SERIOUS BODILY INJURY AND MENTAL TRAUMA FOR BOTH OF US. WE SHOULD BE COMPENSATED BY TOYOTA. *TR

NHTSA ODI 10607858

Jun 20, 2014Body & structure

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH AUTOMATIC LOCKS AND THE DOORS DID NOT HAVE A PLACE TO INSERT A KEY, PREVENTING HER FROM OPENING THE DOOR IF THE CHILD SAFETY LOCK WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 8,000.

NHTSA ODI 10604830

Jun 5, 2014Speed controlEngine

2011 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, THE ENGINE WOULD SOMETIMES CONTINUE RUNNING AT THE SAME RPM, NOT DECREASING AND COASTING AS HE WOULD EXPECT. AS TIME PROGRESSED, THE ISSUE BECAME MORE FREQUENT AND THE DECREASE IN RPM SOMETIMES CAME 30 SECONDS AFTER PRESSURE WAS LIFTED FROM THE ACCELERATOR PEDAL. *JB

NHTSA ODI 10595113

May 8, 2014AirbagsCrash1 injury

I REAR ENDED A TRUCK FULL BUMPER TO FULL BUMPER COLLISION GOING ABOUT 25-30MPH. MY ENTIRE FRONT END WAS CRUSHED, RADIATOR AND TRANSMISSION BUSTED, AND FRONT BUMPER PULLED OFF, AND INSIDE CAR UNDER STEERING WHEEL HAD BEEN SLIGHTLY PUSHED OUT TOWARDS DRIVER SEAT. MY CAR WAS TOTALED. I BUSTED THE WINDSHIELD WITH MY HEAD WHEN I HIT IT GIVING ME A CONCUSSION AND HAD CONTUSIONS TO MY CHEST FROM HITTING STEERING WHEEL, AND CONTUSION AND SPRAIN TO MY RIGHT HAND. NO ONE INCLUDING POLICE, FIREMEN, AMBULANCE, AND WRECKING YARD COULD BELIEVE MY AIR BAGS DID NOT DEPLOY. MY HUSBAND AND I CONTACTED TOYOTA ABOUT THIS AND THEY ASSURED ME IT SHOULD NOT HAVE DEPLOYED AND SENT ME AN EMAIL LINK TO READ DESCRIBING WHEN AIR BAGS SHOULD DEPLOY. WHEN I CALLED BACK AFTER READING THE EMAIL AND TOLD THE MAN WHAT THE EMAIL SAID AND THAT MY AIR BAG SHOULD HAVE DEPLOYED HE CALLED ME A LIAR, AND SAID THAT WAS NOT WHAT THE EMAIL SAID. MY HUSBAND THEN CALLED AND REQUESTED INFORMATION FROM EDR BE DOWNLOADED AND READ. TOYOTA NEVER RETURNED OUR PHONE CALL AND NEVER RETRIEVED INFORMATION FROM EDR, AND NOW INSURANCE HAS TAKEN POSSESSION OF THE VEHICLE AND IT IS GONE. A MONTH LATER WE STILL HAVE NEVER RECEIVED A RETURN PHONE CALL OR EXPLANATION FROM TOYOTA. *TR

NHTSA ODI 10587263

Apr 11, 2014Steering

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE STEERING WAS ROUGH AND UNSTABLE WHEN TRAVELING AT 35 MPH OR HIGHER. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

NHTSA ODI 10579095

Apr 7, 2014AirbagsSpeed controlBrakesCrash3 injuries

I CAME TO AN INTERSECTION AND STOPPED, THEN TOOK MY FOOT OFF THE BRAKE BEFORE NOTICING THAT THE LIGHT WAS STILL RED. THE OTHER VEHICLE WAS ROUGHLY 30 FEET AWAY WHEN I PUSHED ON THE BRAKES. I SHOULD HAVE EASILY BEEN ABLE TO STOP. BRAKES DID NOT ENGAGE AND I HAD BEEN PUSHING THEM SO HARD AND FOR SO LONG THAT I FRACTURED MY ANKLE. THERE WERE NOT EVEN SKID MARKS AT THE ACCIDENT SCENE. MY CAR HAD FRONT END FRAME DAMAGE FROM THE ACCIDENT (TOTALED), AND THE AIRBAGS NEVER DEPLOYED. ADDITIONALLY, IN THE PAST I HAD NOTICED THE RPMS RISING FOR NO REASON WHILE CAR WAS IDLING, AND THE ACCELERATION ISSUE, WHERE THE VEHICLE SEEMED TO ?HANG? BETWEEN SPEEDS OF ABOUT 35 AND 40 AND 60 AND 65MPH. THE RPMS I ONLY NOTICED ONCE-SO I DID NOT REPORT IT, AND THE ?HANGING? WAS MY OWN IGNORANCE (I HAVEN?T HAD A 4 CYLINDER IN A LONG TIME AND THIS WAS MY FIRST?AND PROBABLY LAST?TOYOTA). I ALSO HAD PRIOR BRAKING CONCERNS-- ABS ONLY MADE A NOISE (DID NOT VIBRATE AGAINST PEDAL--AGAIN, MY IGNORANCE OF HOW THIS VEHICLE WAS SUPPOSED TO RESPOND) AND IT WAS A VERY ICY WINTER, SO I ASSUMED THAT I HAD BEEN TRYING TO STOP ON ICE. THE BRAKES BEHAVED FINE IF I PHYSICALLY PUMPED THEM, BUT SUDDEN STOPS COULD NOT BE MADE. *TR

NHTSA ODI 10577958

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