What 649 owners told NHTSA about the 2011 Subaru Outback

Purchased my 2011 Subaru Outback 3.6R Limited from the dealership, new. Since 2013, the Subaru dealer has discovered multiple oil leaks, replaced the head gaskets 3 times, thermostat 4 times, the alternator 3 times, timing belt 4 times, radiator 3 times, starter once, and my HVAC system twice...all due to my engine seizing multiple times while driving on freeways. No warning lights, just the engine seizing suddenly. This caused a few minor bumper accidents on the freeways because of these incidents. Nothing was reported because no one was injured. Last year the engine was replaced with a used/refurbished one by the dealership. In less than 11 months after this engine was replaced, the dealership states I'm having multiple oil leaks again, most originating from the cam carrier. Now, my engine is struggling on slight grades. The newly installed used engine only came with a six month warranty and now Subaru states I need another engine replacement. Money is tight, so for now I'm keeping a pan under my car to catch the oil and I will keep topping off the oil every week.

NHTSA ODI 11737640

Took my vehicle in for oil change and was notified the cam carrier is leaking. Researching this issue online it seems this is a very common problem with this vehicle and if I had known earlier wouldn’t have purchased for my daughter. With such a common problem I wonder why a recall hasn’t been made?

NHTSA ODI 11732099

When I came to a stop at a light, the car stalled and the engine turned off. It was just as if I was driving a manual transmission and didn't put the clutch down while in gear. I spoke with my husband about the issue and he told me it has been happening for several months now. I have researched it a but snd found that Subaru is aware of the issue and has not offered any recall for the issue but offered an extended warranty. This is not helpful when you are the 2nd owner of a vehicle. Being stuck with a car that turns off upon stopping is a dangeous situation. Subaru should be made to recall these cars and fix the issue. According to this article, it is a problem with the lock type torque converter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11692013

My CVT Transmission started having problems with the Valve Body inside the transmission. On acceleration from a complete stop my vehicle would start "bucking" hard causing a violent back and forth rocking or "jerking" of the drive train and vehicle. I did not request a inspection of the failed Valve Body when I paid to have it replaced. The life and safety of myself and others are at severe risk of injury or death resulting from a complete failure of the Valve Body component when driving on highways or other roads because without any warning the vehicle will come to a complete stop which would cause a rear end collision possibly at highway speeds. Also I'm concerned about the Torque Converter having a failure because of the intense pressure from the failed Valve Body with the constant "bucking" on acceleration. I took my vehicle to both a independent transmission shop and a Subaru Service Center and the Independent Transmission Shop told me I needed a new transmission and the Subaru Service Department kept telling me they didn't know what was causing my vehicle symptoms. Subaru of America extended the warranty on my vehicle to 100,000 miles because of the problems with their CVT Transmissions but because I bought my vehicle used with over 100,000 miles on it they refused to either pay for 50% or 100% of the replacement cost. No warning Lights came on but when the Valve Body completely fails then the warning lights will illuminate. My Subaru Case Number that was DENIED is (Case# 250820-1801058) for Subaru extended warranty for CVT Transmission.

NHTSA ODI 11682581

Just lost brakes. Was parked at an atm. In park, foot on brake as i was shifting into drive, brake pedal goes to floor and brake fluid leaks out... I see there was a recall for brake lines in Michigan. I've owned this car since 2020. All Brake pads are new as of 4/2025. This just occurred today on Sunday so I have not got the estimate yet.

NHTSA ODI 11678072

The contact owns a 2011 Subaru Outback. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission output shift was bent and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 100,000.

NHTSA ODI 11659784

In November 2023, I co-signed an auto loan to assist someone in securing a vehicle. However, I later discovered that my name was never placed on the title, leaving me financially liable for the loan while having no ownership or possession of the car. The individual has since failed to make any loan payments, and the bank applied lender-placed insurance (CPI) due to their failure to maintain coverage. Despite this, they continue to drive the vehicle. The New York DMV confirmed that their driver’s license and vehicle registration have been suspended due to lack of insurance, yet they have not surrendered their plates as required by law. Additionally, the vehicle was originally registered in Connecticut but later transferred to New York while using my Connecticut auto insurance policy without my consent. I was later contacted by my former insurance provider about an accident in which an unknown individual was operating the vehicle. After my insurance policy lapsed, the individual was involved in another accident while uninsured and attempted to file a claim despite having no coverage. This situation has raised serious concerns about the vehicle’s registration, insurance violations, and potential title issues that may require investigation. Given that the vehicle is still being driven despite no valid insurance, a suspended license, and an outstanding auto loan, I am seeking guidance on the appropriate steps to take.

NHTSA ODI 11642043

Torque converter issue that causes stalling similar to a manual transmission vehicle. The issue should have been a full recall but instead was only a "bulletin." For my own safety, I am stuck paying several thousand dollars for an issue the manufacturer is aware of but refused to cover by full recall. It is not just wear-and-tear, and is a danger to myself and other drivers on the road. And because the previous owner(s) were negligent in making sure the vehicle was repaired under warranty, I'm left paying a giant, unexpected bill. Does that seem like the right thing to you?

NHTSA ODI 11640426

When coming to a stop the RPM's drop and the engine will stall, similar to not engaging the clutch on a manual transmission. Luckily there has not been a crash to date but the condition has worsened to the point it is no longer safe to drive and must be repaired. This is a known safety flaw with the torque converter and Subaru denied any responsibility or assistance in the quoted $2,400 repair.

NHTSA ODI 11636313

The car was being driven down the road, when the brake pedal went soft. At that point the vehicle had lost all braking power. I pulled the vehicle over to the side of the road and proceeded to check the vehicle. The vehicle brake reservoir was empty, and the line underneath the car was leaking fluid out. Then I called a tow truck to tow my vehicle to get repaired. The mechanic then told me about the recall WQK47r.

NHTSA ODI 11636389

The brake system had a total failure. Driving down the road and the brake pedal went completely soft and was not providing any brakes. The vehicle was pulled over to the side of the road where the brake fluid resivor was empty and the underneath of the car was wet with brake fluid. The vehicle then was towed to a nearby mechanic to be inspected where they have come to the conclusion that the brake line box has become coroted. During the brake failure there were no warning signs and the only thing that prevented the vehicle from being involved in an accident was the use of engine braking and going up hill. The reason I’m reporting this is because after reviewing the internet to see what the average cost of the repair should be I came across a forum where this issue is become common place in my generation of Outback, as well as the previous generation which has a recall already on this same component. I’m also writing this report because I’m concerned with the amount of this type of vehicle on the road still and having a similar issue.

NHTSA ODI 11635381

Going down the road and my breaks went to the floor, further inspection the back passenger 4 way block blew apart due to rust I looked online and there is so many of these cars the same year that this is happening to, would love to have this year and model included in the recall for breaks to get this fixed

NHTSA ODI 11635185

On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pristine condition, according to an independent mechanic that inspected it before I bought it. All my oil changes are done at the same dealer, yet the problem was not identified before. This is a vehicle made for off road travel (which I have NOT done) and for winter weather. WHY IS THE SUBFRAME rotting? Reedit reports that there are at least 200 others that have reported the same problem to you for cars of this same year! Please advise!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA ODI 11634043

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

NHTSA ODI 11633292

The contact owned a 2011 Subaru Outback. The contact received notification of NHTSA Campaign Number: 20V001000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA ODI 11633232

Bought vehicle from Carvana, immediately noticed transmission shudder issues when driving near 50 mph. Brought vehicle in to multiple repair facilities. It had warped brakes, bad calipers, needed a new torque converter at least and the repair shop recommended a total transmission replacement. The whole vehicle shakes when driving near that speed or braking.

NHTSA ODI 11616153

The contact owns a 2011 Subaru Outback. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger’s side seat near the hip area between the passenger and the door had failed and needed to be replaced. The vehicle had not been repaired. The dealer referred the contact to the manufacturer. The manufacturer confirmed that due to the mileage on the vehicle, the manufacturer was not obligated to assist with the repair. The failure mileage was 230,000.

NHTSA ODI 11614440

The contact owns a 2011 Subaru Outback. The contact stated while driving at an undisclosed speed and attempting to slow down, the vehicle inadvertently stalled. The contact was able to restart the vehicle while the vehicle was still in motion, and the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 153,000.

NHTSA ODI 11610039

Rear brake lines at junction block right rear corroded.As is the sane situation with 2009 models and under and impreza models newer with same design cannot understand why this model year was passed by

NHTSA ODI 11607704

The contact owns a 2011 Subaru Outback. The contact stated while driving approximately 30-35 MPH and approaching a truck, the brake pedal was depressed and travelled down to the floorboard, causing the vehicle to fail to respond. The contact stated that the truck that was in front of the vehicle made a turn, which prevented the vehicle from crashing into the truck. The contact stated that he was able to pull into a parking lot, where the vehicle rolled until it stopped. The brake warning light was illuminated. The contact stated that his wife who had just undergone a spinal surgery was occupying the front passenger's seat when the failure occurred. The contact was able to drive to the residence. The vehicle was towed to the dealer, where it was diagnosed that the brake lines had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was included in an unknown recall. The failure mileage was approximately 127,000.

NHTSA ODI 11607123

1. Propulsion, acceleration, brakes, transmission- no longer available for inspection 2. The vehicle went completely out of control; I stood on the brakes as hard as I could but would not stop or slow the car at all. We careened down a hill and head on into a large tree 3. not reproduced or confirmed 4. Vehicle was inspected by insurance company and was declared a total loss 5. no signs of any malfunction prior to wreck

NHTSA ODI 11593358

The parking brake actuator has failed. A recall already exists for this exact component but only extends to manual transmission vehicles. The recall for manual transmission vehicles is # 18V626000; the latest version of the part in question is Subaru part #26002AJ01E. The recall refers to a manufacturer defect. The quoted repair price for this issue is over $1300; the part alone is $850. At that price, many people (including me) simply cannot afford the repair and will have to forgo the added layer of safety provided by the parking brake. It is clear Subaru is aware of a manufacturer defect impacting a safety critical part but has minimized their costs by restricting the recall to a small subset of vehicles. Additionally, given that Subaru is charging $850 for a relatively simple component, Subaru may be seeking to profit from their own mistake. I request that NHTSA require Subaru to extend the recall to ALL vehicles with that component, not just the ones with manual transmissions. While automatic transmission vehicles have the parking gear manual transmission vehicles lack, I can think of a number of circumstances in which a parking brake could be critical. Barring that, I request NHTSA order the manufacturer of that component to provide repairs free of charge in the event of a failure.

NHTSA ODI 11579189

Seems like a transmission problem on my Subaru Outback. While braking to a stop the car shudders and then the engine stalls creating a hazardous situation. I'm forced to put the car in park and restart the engine. This sounds like a common issue with the tourque converter on these cars. This problem happens on a near daily basis unless you drive with such extreme caution you can sometimes avoid the issue.

NHTSA ODI 11578081

The emergency brake light and traction symbol have started flashing when I’m driving and now the EB has stopped working. I’ve visiting the Subaru dealership twice and two other mechanics. They’ve all told me different reasons why my car is doing this. I’ve never had an emergency break stop working.

NHTSA ODI 11573892

in 2023 my car started overheating. took it in and it was the headgasket. even with the age of my car, it only had just over 105,000 miles on it. looking at other subarus for sale out of curiosity, I saw that quite a lot had their engines replaced. even newer than mine. i do see this as a expensive problem, which I know first hand. the headgasket went while i was on the freeway. tried to make it home, wasn't to far away, but had to be towed.

NHTSA ODI 11563896