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What 297 owners told NHTSA about the 2011 Ram 2500 Crew Cab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (297)Crash / fire / injury (10)Steering (210)Suspension (37)Engine (28)Electrical system (23)Fuel system (17)Transmission & drivetrain (16)Engine & cooling (11)Brakes (10)Body & structure (5)Fuel System, Diesel (4)

2 of 297 complaints match · Suspension · crash/fire/injury only · clear filters

Jul 24, 2014SteeringSuspensionCrash1 injury

TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR

NHTSA ODI 10616044

Mar 12, 2013SteeringSuspensionCrash

TRUCK CIRCULATING DIRT ROAD AFTER 25 MILES CONSTANT. THE BILLET SHOCK TOWER, LEFT DEFORMED MATERIAL FATIGUE. DEFORMING THE CHASSIS SUPPORT AREA, AND THE SHOCK IS DESTROYED. GENERATING A WOBBLE UNCONTROLLABLY, CUTTING RODS. BOTH WHEELS BEING UNCONTROLLED. THE UPPER COIL SUPPORT, SHOWS A CLEAR IN ITS ZONE FATIGUE. THIS SAME FAULT HAPPENED AT 3500 MILES, AND CHRYSLER DEALER IN CHILE, JUST CHANGE THE BARS TRACKS. *TR

NHTSA ODI 10502587

Working with the data? Download all 297 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ram 2500 Crew Cab verdict →