What 297 owners told NHTSA about the 2011 Ram 2500 Crew Cab

DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.

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TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POP SOUND FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED PER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED LAST YEAR PER THE MANUFACTURER'S (N49) RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 174,650.

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TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND BECAME VERY UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILIZATION BAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA ODI 10928988

WHILE DRIVING EITHER PULLING OUR 30FT 5TH WHEEL OR WHILE NOT TOWING, HIT ROUGH SPOT IN ROAD TRUCK SHAKES VIOLENTLY AND IS HARD TO CONTROL EVEN BRAKING! HAS BEEN SERVICED IN MAY 2016 AND CHANGED TORQUESTIONS BAR. SAME SCENARIO HAS CONTINUED FOR 3 MONTHS ONLY MORE OFTEN. SUPPOSEDLY WAS FIXED BEFORE 2 1/2 MONTHS TRIP TO AK, BC & YT. BACK AGAIN FOR SAME SCENARIO AS IT OCCURS MORE OFTEN! TRUCK IS ALWAYS IN MOTION AND BETWEEN 45 & 65MPH WHEN THIS OCCURS BOTH COUNTRY ROADS AND FREEWAY/HIGHWAY! THIS IS A SERIOUS UNCONTROLLABLE SCENARIO THAT COULD CAUSE ACCIDENT FOR DRIVER AND OTHER CARS ON THE ROAD WHEN THIS HAPPENS. EUGENE, OR

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TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE REMEDY DID NOT PROVIDE A SOLUTION. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE WOBBLE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS INDICATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE DEALER REPLACED THE FRONT TIE RODS, BUT THE FAILURE RECURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 45 MPH. THE VEHICLE CONTINUED TO WOBBLE IN THE FRONT, WHICH WAS EXTREMELY UNSAFE WHILE DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME AND PROVIDED NO SOLUTION TO THE DEALER TO ADDRESS THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

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DEATH WOBBLE AT HIGHWAY SPEEDS 2 RECALLS FOR TIE RODS HAVE BEEN PEFORMED. THIS PROBLEM IS CONTINUING, MOST RECENTLY ON 4/24/2016.

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DEAR SIR OR MA'AM, I AM WRITING YOU TO REPORT A SEVERE PROBLEM THAT OCCURRED TO ME ON 3/5/16, AND AGAIN ON 4/9/16. I WAS TRAVELING AT APPROXIMATELY 65 MPH ON BOTH OCCASIONS ON WASHINGTON STATE HIGHWAYS. THE FRONT END OF MY 2011 RAM 2500 PICK UP BEGAN TO SHAKE VIOLENTLY. IT WAS SO INTENSE THAT I WAS AFRAID THAT I MIGHT LOSE CONTROL OF THE VEHICLE. I SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND THE PROBLEM STOPPED. AFTER I GOT BACK ON THE ROAD I TRAVELED ABOUT A MILE, AND THE PROBLEM OCCURRED AGAIN. MY WIFE BROUGHT THE TRUCK INTO A REPAIR SHOP ON 3/7/16 TO SEE IF THERE WAS A PROBLEM WITH THE TIRES OR SUSPENSION. THE SHOP SAID THE TIRES WERE BALANCED AND THAT THEY DID NOT FIND ANY OBVIOUS PROBLEM WITH THE SUSPENSION. AFTER A QUICK INTERNET SEARCH I DISCOVERED A NUMBER OF PEOPLE DESCRIBING THE EXACT PROBLEM THAT I HAD EXPERIENCED. THEY REFERRED TO IT AS THE 'DODGE DEATH WOBBLE' MUCH TO MY SURPRISE, THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT. IT SEEMS TO BE CAUSED BY THE STEERING DESIGN ('Y' TYPE VS. 'T' TYPE?) I AM HOPING THAT YOU WILL INITIATE AN INVESTIGATION INTO THIS PROBLEM AND ULTIMATELY MANDATE THAT FCA US LLC (DODGE) ISSUE A RECALL FOR ALL VEHICLES AFFECTED BY THIS DESIGN FLAW BEFORE SOMEONE GETS HURT. I CONTACTED DODGE CORPORATE HQ AND I HAVE ATTACHED THEIR RESPONSE.

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TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND CAUSED THE VEHICLE TO BECOME VERY UNSTABLE. AFTER REDUCING THE SPEED TO 30 MPH, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

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AT HIGHWAY SPEEDS, THE TRUCK BEGINS TO SHAKE VIOLENTLY AND CANNOT BE PROPERLY CONTROLLED. DRIVER MUST IMMEDIATELY REDUCE SPEED OR STOP IN ORDER TO REGAIN CONTROL OF VEHICLE. THIS OCCURS ESPECIALLY IF HITTING ANY KIND OF BUMP AT HIGHWAY SPEEDS, EVEN IF IT IS NEGLIGIBLE. IT IS ENOUGH TO LOSE STABILITY. THE SHAKING IS SO VIOLENT THAT IT IS DIFFICULT TO MAINTAIN A GRIP ON THE STEERING WHEEL. BECAUSE IT HAPPENS WITHOUT WARNING, IT PLACES ALL OCCUPANTS IN DANGER AS WELL AS OTHER MOTORISTS BECAUSE THE VEHICLE CANNOT BE PROPERLY STEERED AND MUST BE IMMEDIATELY SLOWED OR STOPPED, CREATING A ROAD HAZARD TO EVERYONE. THROUGH RESEARCH, WE HAVE BEEN TOLD THIS IS COLLOQUIALLY KNOWN AS THE "DODGE DEATH WOBBLE," AND WAS SUBJECT TO A RECALL PRIOR TO OUR PURCHASE AND WAS NOT DISCLOSED TO US. WE HAVE SINCE ATTEMPTED TO DETERMINE THE EXACT CAUSE OF THE VIOLENT SHAKING AS WELL AS ANY REMEDY FROM THE MANUFACTURER, BUT HAVE ALSO LEARNED THERE IS A PENDING CLASS-ACTION LAWSUIT THAT MAY CAUSE THE MANUFACTURER TO HESITATE TO ADMIT THERE IS A KNOWN PROBLEM WITH THE "REPLACEMENT" PARTS UNDER THE PRIOR RECALL. WE HAVE BEEN FORTUNATE TO NOT HAVE AN ACCIDENT (AND THEREFORE NO POLICE REPORTS, ETC.), THOUGH THERE HAVE BEEN CLOSE CALLS WHEN WE HAD NO CHOICE BUT TO USE THE TRUCK. WE CHOOSE TO TAKE OTHER TRANSPORTATION WHENEVER WE CAN. THIS IS A VERY DANGEROUS DEFECT THAT MUST BE ADDRESSED BEFORE SOMEONE LOSES THEIR LIVES. WE PLAN TO TAKE VIDEO IF WE ARE FORCED TO DRIVE THE TRUCK AGAIN, OR ASK OUR DEALER TO DRIVE IT AND CONFIRM THE DEFECT. THIS BEGAN APPROXIMATELY IN AUGUST, BUT MAY HAVE BEEN BEFORE (I AM FILING COMPLAINT FOR MY HUSBAND) AND TRUCK HAS OVER 100,000 MILES ON IT, BUT I DO NOT HAVE EXACT MILEAGE WITH ME AT WORK. THANK YOU FOR YOUR CONSIDERATION. *TR

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TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DETAILS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE FRONT END WOBBLED UNCONTROLLABLY. THE VEHICLE TRAVELED IN AND OUT OF A DITCH TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING BOLT JOINTS AND STABILIZING BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 6/25/15*CN

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THE FRONT END SHAKES AROUND 60 TO 65 MPH. WHEN DRIVING, YOU HAVE TO SLOW DOWN TO 35 - 40 MPH TO STOP THE SHAKING. *TR

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WHILE DRIVING AT 65 MILES PER HOUR, AND CROSSING A BRIDGE EXPANSION JOINT, TRUCK BEGAN SHAKING VIOLENTLY. SHAKING DID NOT STOP UNTIL I WAS ABLE TO REDUCE THE SPEED BELOW 45MPH. SIMILAR INCIDENTS CONTINUE TO OCCUR EVERY TIME I DRIVE THE TRUCK. THIS COULD EASILY LEAD TO A SERIOUS ACCIDENT. *TR

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TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR

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IN JANUARY 2014 I RECEIVED MAIL FOR AN IMPORTANT SAFETY RECALL N49 / NHTSA 13V-529 FOR MY 2011 RAM 2500 MEGA CAB 4X4 LARAMIE. THE SAFETY RECALL IS FROM CHRYSLER FOR A DEFECT ON LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING LOSS OF DIRECTIONAL CONTROL AND / OR CRASH WITHOUT WARNING. IN LIGHT OF ALL THE GM AND TOYOTA DEADLY INCIDENTS WITH MULTITUDES OF RECALLS AND FRAUD MY ISSUE HAS NOT BEEN RESOLVED BY MY LOCAL DEALERSHIP GENES CHRYSLER FAIRBANKS AK, CONTACTING CHRYSLER INQUIRING ABOUT MY PARTS TAKING EXTREMELY LONG TO MANUFACTURE PER MY DEALERSHIP, AND I ALSO CONTACTED BY TELEPHONE, THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, WASHINGTON DC VEHICLE HOTLINE AND STILL NOTHING HAS BEEN DONE. I WAS THE 1ST TO MAKE AN APPOINTMENT BACK IN JANUARY 2014 THEN GOT THE RUNAROUND EVER SINCE AND REPEATED CALLS TO THE SERVICE WORKERS, MANAGER AND OWNER OF GENES CHRYSLER MY DEALERSHIP. WORSE YET I JUST RECEIVE YET ANOTHER MAIL NOTICE ABOUT THE SAME RECALL AND STILL WAITING. I EMAILED BY DEALERSHIP INFORMING THEM THAT MY FAMILY AND I WERE TAKING A VACATION DRIVING ON THE RICHARDSON HIGHWAY TO VALDEZ AK WHICH ARE THE WORST ROUGHEST ROADS IN AK AND THAT IF WE WERE TO BE INVOLVED IN AN ACCIDENT CAUSED BY THIS UNRESOLVED SAFETY DEFECT THAT MY CHILDREN AND FAMILY WOULD SUE AND BLOW THIS OUT ON THE MEDIA. PLEASE HELP US I DRIVE 55 MILES ROUND TRIP DAILY TO WORK AND I AM THE ONE RISKING MY LIFE! *TR

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TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I WAS DRIVING ON I-10 GOING WEST BY BLTHE, CA I WENT OVER A BRIDGE AND RAN OVER THE JOINT BETWEEN THE BRIDGE AND THE ROAD THE TRUCK WENT INTO A SPEED WOBBLE IT DIDN'T STOP UNTIL I GOT ON THE BRAKES HARD DOWN TO 40 MPH I HAVE HAD IT HAPPEN SEVERAL TIMES MORE ALWAYS AT BRIDGES OR ROUGH SPOTS ON THE ROAD. *TR

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WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL. *TR

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WHILE DRIVING MY 2011 DODGE RAM ON THE FREEWAY, THE FRONT END STARTED SHAKING SO VIOLENTLY THAT THE HOOD LATCH POPPED, AND FORCED ME TO THE SIDE OF THE ROAD. TOWED TO DEALER NOTHING FOUND WRONG CONTINUED THIS 10 TO 15 TIMES UNTIL IT TOOK ME ACROSS TWO LANES OF TRAFFIC TO THE CENTER MEDIAN ON THE INTERSTATE AT 70 MPH.THE STEERING ARM AND DAMPENER WAS REPLACED. CONTINUED THE SAME PROBLEM 3 MORE TIMES AND 3 SEPARATE DEALERS HAVE LOOKED AT VEHICLE AND MADE REPAIRS. I HAVE 15,000 MILES ON VEHICLE AND CONTINUE TO HAVE SAME ISSUES AND DODGE WILL NOT MAKE IT RIGHT. I HAVE A 50,000 DOLLAR DEATH TRAP THAT I AM EXPECTED TO DRIVE OR TRADE TO AN UNEXPECTED FAMILY! *TR

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I WAS BACKING OUT OF MY PARENTS DRIVEWAY AND TURNED THE WHEEL TO THE LEFT AND THE BALL JOINT BROKE IN HALF. *JB

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VEHICLE WENT INTO THE "DODGE DEATH WOBBLE" WHICH ALMOST CAUSED A CRASH AS THE VEHICLE WAS HARD TO CONTROL. WE WERE NORTH OF AMARILLO TX WHEN IT FIRST HAPPENED. IT DID IT AT LEAST 11 MORE TIMES AS WE DROVE TO OKLAHOMA CITY. WE KEPT DRIVING SLOWER AND SLOWER AS THE "DODGE DEATH WOBBLE" WOULD NOT STOP UNTIL WE GOT THE SPEED DOWN TO 30 MPH. IT HAPPENED AGAIN 3 TIMES ON 8/12/13 AS I DROVE FROM JONES, OK TO THE DEALER IN GUTHRIE OK. I DO HAVE VIDEO'S OF THE LAST 2 "DODGE DEATH WOBBLES". THE DEALER IS TELLING ME THEY FIXED THE VEHICLE BY PUTTING IN ONE BOLT THAT WAS MISSING. I FEEL THIS VEHICLE IS NOT SAFE TO DRIVE. I'D RATHER NOT EVER GET IT BACK, BUT IF I DO, I FEEL ALL THE PARTS IN THE FRONT END SHOULD BE REPLACED BECAUSE OF THE TRAUMA ALL THE PARTS WENT THROUGH DURING AT LEAST 15 EVENTS OF THE "DODGE DEATH WOBBLE". YOU'D HAVE TO BE IN THE VEHICLE TO REALIZE HOW VIOLENT THE SHAKING IS WHEN IT DOES THE "DODGE DEATH WOBBLE". *TR

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TRUCK SUDDENLY STARTED BOUNCING ALL OVER THE ROAD. FELT AS THOUGH ALL FOUR TIRES HAD SUDDENLY GONE FLAT. EXTREMELY DIFFICULT TO MAINTAIN CONTROL AND WENT INTO ONCOMING LANE SIDEWAYS. INSPECTION DID NOT SHOW ANY FAILED COMPONENT (TIRE, STEERING SYSTEM, ETC). CHECK ENGINE LIGHT ILLUMINATED FOR A DAY, THEN WENT OFF. LIGHT ILLUMINATED AGAIN, WITH NO INDICATION OF PROBLEM. LOSS OF CONTROL HAS HAPPENED THREE MORE TIMES SINCE FIRST OCCURRENCE. SIMILAR SPEEDS DURING EACH EVENT, WITH TWO DIFFERENT OPERATORS. SERIOUS DIFFICULTY RETAINING CONTROL TO STOP THE VEHICLE AND ROLL OVER/CRASH CONCERNS PRECLUDE ATTEMPTING TO DUPLICATE EVENT. DEALERSHIP HAS BEEN UNRESPONSIVE TO DATE. I WILL NEVER TRUST THE ONCOMING DODGE TRUCK UNTIL THIS IS ADDRESSED. PEOPLE ARE GOING TO DIE. IT IS SAD. *TR

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THE TRUCK EXPERIENCED THE DODGE DEATH WOBBLE AND I HAVE SPOKE WITH CHRYSLER AND THEY ARE NOT WORKING TO CORRECT AN ISSUE WITH THEIR PRODUCT THAT HAS BEEN KNOW ABOUT SINCE 1994 AND HAS HAD MANY RECALLS FOR THIS ISSUE NEEDS TO BE RESOLVED BEFORE PEOPLE GET HURT OR KILLED FROM THE VEHICLE LOSING CONTROL AND CAUSE TRAFFIC ACCIDENTS. THE VEHICLE SHAKES UNCONTROLLABLY AND HAS EVEN RIPPED THE STEERING WHEEL FROM MY HANDS WHILE DRIVING AND HAD TO COME TO ALMOST A COMPLETE STOP BEFORE IT WOULD QUIT. *TR

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TRAVELING ON INTERSTATE HIGHWAY FOR ABOUT AN HOUR OR 74 MILES, AT HIGHWAY SPEED. SUDDENLY THE STEERING AND OR FRONT WHEELS AND AXLE STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE. SHAKING THE ENTIRE VEHICLE OUT OF CONTROL AND INTO THE MEDIAN.THE VIOLENT WOBBLE AND OR SHAKING WAS SO SEVERE IT BLEW THE STEERING HOSE OFF CAUSING THE LOSE OF FLUID , STEERING AND BRAKING. HAD MY WIFE BEEN DRIVING, THERE WAS NO WAY SHE COULD HAVE HELD IT TOGETHER. THANKFULLY I GOT IT STOPPED WITHOUT A ROLLOVER OR INVOLVING ANOTHER VEHICLE. SOMETHING MUST BE DONE BEFORE SOMEONE IS KILLED BY THIS POORLY ENGINEERED FRONT END. I'VE LEARNED SENSE THEN MANY OTHERS ARE HAVING THIS PROBLEM. PLEASE GET SOMETHING DONE IN BEHALF OF CONSUMERS ABOUT THIS MATTER BEFORE SOMEONE IS KILLED. *TR

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