What 688 owners told NHTSA about the 2011 Ram 1500 Classic Quad Cab

Refused to perform recall T79 and customer satisfaction notice L41 emmisons. Received text message as evidence that said They are not obligated to repair my vehicle under recall, and that I would have to pay for the repairs.

NHTSA ODI 11749427

The contact owns a 2011 Dodge Ram 1500. The vehicle was taken to a dealer to purchase a new camper. While the vehicle was parked, the dealer made the contact aware that the passenger’s side turn signal and brake lights were inoperable on the rear towing electrical system, and that the integrated fuse box needed to be replaced. The vehicle was not repaired. No warning lights were illuminated. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11727943

The contact owns a 2011 Dodge Ram 1500. The contact stated that while the vehicle was being serviced by an independent mechanic, the contact was informed that the motor mounts were old and fractured. The independent mechanic suggested that the vehicle was taken to the dealer for the repair. The vehicle was taken to the dealer, who confirmed that the motor mounts were fractured and that the vehicle backfired due to piston failure. The dealer replaced the motor mounts. The contact stated that the motor mounts were replaced under an unknown recall. The contact stated that on a separate occasion, the vehicle was at a specialty shop for the engine to be replaced. While at the specialty shop, the contact was informed that the motor mounts were not replaced. The vehicle remained at the specialty shop unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.

NHTSA ODI 11728126

There are multiple electrical issues I’ve had to trouble shoot over the past 4 months. As I’ve researched other people with the same issues online, I’ve bee seeing a lot about some recalls pertaing to electrical issues and fuel issues and so I am wondering if there are prior recalls that I might need to have taken care of which I feel could fix my vehicle issues

NHTSA ODI 11710109

The contact owns a 2011 Ram 1500. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.

NHTSA ODI 11708748

I was driving my 2001 Dodge Ram 20-30mph and experienced a total power loss, power steering, power brakes and clock reset. My husband was also in the pickup and can attest to issue. I am an older person so had a very hard time stopping the vehicle and attempting to steer it to the side of the road. Traffic backed up behind me before I could put on my warning blinkers.Eventually, I turned off and on the pickup and everything worked somewhat normally but the vehicle went into limp mode. I got home, had the vehicle towed to the dealership. I explained issue, requested a total diagnosis of everything that was wrong but most importantly, I wanted the total power loss issue diagnosed, pinpointed and resolved. because I don't feel safe driving until issue is truly diagnosed and fixed. I gave them my lifetimecarmaxplus warranty . The techs found a list of parts that needed to be fixed besides the power loss problem, but told me they couldn't fix the total power loss because no codes had been thrown. I explained that since there was a total power loss it was reported by other Dodge techs that no codes could be retrieved. I asked the service manager to ask his tech what diagnostics were used and to what extent to determine the problem. He said he would call me after talking to his tech but never did. I went to the dealership 2 weeks later and asked what he found out from his tech. He was confused and apparently never did anything more about the situation. I called Chrysler warranty, they gave me a case number but again seemed oblivious to the total power loss and fixing this major safety issue. No one has attempted to address the problem or offered to have another mechanic inspect the vehicle. There were no codes that I saw on the dash and I did try to immediately retrieve any but none came up. The front passenger window locks also had been working intermittently 2 mos prior. My husband reported vehicle going in limp mode briefly 2 days prior to ...all electrical issues

NHTSA ODI 11703467

The contact's son owns a 2011 Dodge Ram 1500. The contact stated that while his son was driving at an undisclosed speed, there was an abnormal grinding and rubbing sound coming from the rear end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic for brake service. The contact stated that while the vehicle was being repaired, the independent mechanic confirmed the abnormal grinding and rubbing sound. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The contact was informed of NHTSA Campaign Number: 10V656000 (Suspension); however, the VIN was not included. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under the recall. In addition, the contact stated that the dealer had not confirmed the failure but had agreed to inspect the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

NHTSA ODI 11694936

Driving my vehicle throughout December of 2024 and the vehicle would die and power back up, vehicle would run intermittently and fail to continue operating while driving to and from work. Vehicle intermittently stalling during driving would cause "Near Miss" accidents on the road. Potentially endangering myself as the operator and other operators on the road due to a "no start" issue and unsafe operating condition in the electrical system of the vehicle. I thought it was a bad battery so I replaced it with a brand new battery from the auto parts store While I struggled to have this matter resolved before leaving for Army Active Duty. I arranged to have the vehicle turned into a Chrysler, Dodge, Ram dealer to have a diagnostic done on the vehicle. on June 6th according to their technicians report, it shows my TIPM is bad. and needed to be replaced. The dealer failed to acknowledge this was a recall issue and would not cover the repair cost since the vehicle was out of warranty due to mileage and age. when their our hundreds of models being turned in for the same issue nationwide.

NHTSA ODI 11679997

my 2011 RAM 1500 5.7L has a Faulty TIPM. Fuel Pump cuts out, causing stalling and intermittent operation, starting vehicle becomes problematic while commuting. vehicle will sometimes not start at all and will remain stuck in an ignition loop. Continues to throw random check engine codes. I have had several near miss collisions while driving due to its unsafe condition I took the vehicle in to have a diagnostic done and a licensed Chrysler dealer deduced the vehicle has a faulty TIPM, which correlates to the mass recall on the 2011 RAM 1500 models However my VIN does not show its associated with the many models of 2011 RAM 1500 when I cross referenced this.

NHTSA ODI 11676064

The contact owns a 2011 Dodge Ram 1500. The contact stated that while driving at approximately 45 MPH, an abnormal clunk was heard coming from under the vehicle before the rear end of the drive shaft disconnected. No warning lights illuminated. The contact stated that he lost control and the vehicle had jumped the curb into a ditch before coming to a stop on a culvert. The air bags did not deploy. The contact sustained minor injuries to his neck however, no medical attention was sought. A police report was not filed. The vehicle was towed and parked at the contact's home address, where it remains until further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact related to the failure to NHTSA Campaign Number: 14V796000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11668619

The contact owns a 2011 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 18V160000 (Fuel System, Gasoline) and 17V821000 (Power Train). The contact stated while driving 45 MPH, the fuel tank detached from the vehicle. In addition, the contact stated an abnormal sound was coming from underneath the vehicle. The contact pulled to the side of the road and noticed the fuel tank was being dragged by the wires. A driver pulled over and assisted the contact by strapping the fuel tank back in place. The contact drove the vehicle to the residence. The vehicle was taken to the local dealer where it was determined that the front fuel tank strap frame T-Slot bracket was corroded and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but refused to perform the recall repair. The failure mileage was approximately 180,000. Parts distribution disconnect.

NHTSA ODI 11666417

The gas tank fell onto the road while driving to pick up my daughter from the bus. I immediately pulled over due to the sound. I then saw the front of the gas tank on the ground , half a mile down the road I was traveling there are alot of pit holes and that could of ended in a fire or worse with my tank dragging the ground. I have taken it to the dealership that would help repair the recall but they have yet to repair or give me information about what the manufacturer has said on what to do. They told me it is to rusty underneath to repair and contacted manufacturer. I am without a vehicle its been almost 2 weeks and I have a 6 year old child and my own health issues that inquire dr appointments. I have no money for a rental and no family or friends who can help with rides. I am unsure of what to do next I just know this is extremely frustrating considering I had purchased this vehicle only a few months ago.

NHTSA ODI 11662759

My truck first started having trouble starting .when driving engine it would shut-off at anytime making it dangerous to steer and breakdown in traffic. There was no fault codes or warning lights on dash . After doing testing I found that the fuel pump relay was shut-off. Tipm is faulty and all Chrysler that have this style of tipm should be added to recall . I purchased a external fuel pump relay harness to repair tipm.

NHTSA ODI 11621059

The contact owns a 2011 Ram 1500 equipped with Goodyear Tires, Tire Line: Wrangler A/T, Tire Size: 265/70/R17, DOT Number: 1PL1YJC1R. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered that all four tires had sustained severe cracking and tread separation. The manufacturer and local dealer were notified of the failures. The failure mileage was 15,467.

NHTSA ODI 11616033

THE DIGITAL INSTRUMENT CLUSTER GAUGES DOES NOT WORK SOMETIMES AND THE DIGITAL SPEEDOMETER DOES NOT DOES NOT WORK AT ALL. WITHOUT THE GAUGES ITS HARD TO SAY HOW SLOW/FAST OR WHAT THE VEHICLE IS DOING. IT WAS JUST INSPECTED. NO PRIOR SIGNS OR SYMPTOMS OF THIS. I KNOW THIS IS NOT THE FIRST THIS HAS HAPPENED BUT OVER SEVERAL YEARS OF DODGE RAM TRUCKS DO THIS.

NHTSA ODI 11606983

Failure to start. Engine cranks but will not start. Remote start fails. Door locks sometimes do not work, Radio failures, engine stalls unexpectedly, TPM failure, SERV 4WD warning light is displayed sporadically. This was a recall on 2011 and 2012 Chrysler vehicles except the RAM. The RAM also has the same issues as the other recalled vehicles. Why was the Ram excluded from the recall?

NHTSA ODI 11601167

The contact owns a 2011 Ram 1500 equipped with Goodyear Tires, Tire Line: Wrangler AT Adventure, Tire Size: 265/70/R17, DOT Number: PL1YJC1R0219. The contact stated while driving at an undisclosed speed, the TPMS warning light illuminated. The vehicle was taken to an independent mechanic, where the tires were diagnosed with tread separation. The contact was informed that all 4 tires needed to be replaced. The tires were replacement tires. The tires were not replaced. The manufacturer was not notified of the failure. The tire failure mileage was approximately 15,000. The vehicle failure mileage was unknown.

NHTSA ODI 11592195

5.7 Liter Hemi Lifter/Camshaft failure. Camshaft lobe has been completely ground down. Always been well maintained and taken care of also. Apparently this is a Major recurring issue with this year Ram 1500 with the 5.7L. Didn’t have any warning lights pop up on the dash either. I believe this is a safety hazard to myself and other drivers because it happens without warning and I lost 75% power of my truck on a major interstate and was almost rear ended by a semi truck hauling a heavy load. Luckily was able to swerve off onto the shoulder and save myself from a disaster.

NHTSA ODI 11590756

Ignition switch. There is an old recall on this switch but my trucks vin # was not included. I complained awhile back and still it was not added. 11373017. My switch needs to be recalled. I’m having the same exact problems originally reported. On more than one occasion I have almost gotten in an accident because of the keys falling out and getting jammed underneath the gas pedal.

NHTSA ODI 11585924

The contact owns a 2011 Ram1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) and 17V821000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the dealer had confirmed that parts were ordered; however, when the vehicle was brought into the dealer for the recall repair, the contact was informed that parts had not been ordered. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

NHTSA ODI 11584977

Car turned off while driving

NHTSA ODI 11579485

Truck has a faulty fuel pump relay which causes the pump to run constantly or not at all. This can cause the vehicle not to start, or to not perform correctly while driving and potentially cause accidents. This is a known issue among mechanics and there are a couple of bypass methods to fix - the relay is not serviceable being located in the TIPM. No warnings are associated with this issue.

NHTSA ODI 11570261

The contact owns a 2011 Ram 1500. The contact stated that the vehicle was experiencing electrical failures. The contact stated that while approaching the vehicle with the key fob, the doors would unlock independently, and the windows would roll down independently. The contact also stated that the front driver's side window had failed to roll down while using the power window switch. The contact stated that the failure had been recurring intermittently. Additionally, the contact stated that he had noticed moisture in the storage compartments underneath the rear passenger's side and rear driver's side seats. The contact stated that he also noticed that the rear driver's side floorboard was wet. The contact stated that upon retrieving items from the storage compartment underneath the rear passenger's side seat, he noticed that there was approximately 1-inch of water in the storage compartment and there was mold behind the rear passenger's side seat. The contact stated that he vacuumed out the water out with a hose, and then used a towel. Additionally, the contact stated that upon inspecting the vehicle after it had rained the following day, he noticed that there was water in the storage compartments underneath the rear driver's side and passenger's side seats. The contact also noticed that the floorboard on the rear driver's side and passenger's side was significantly wet, and there was a water mark on the ceiling. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

NHTSA ODI 11567983

The contact owns a 2011 RAM 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was towed to Meineke where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was towed to an independent mechanic where it was diagnosed with a failed integrated power module (TIPM). The contact was informed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,000.

NHTSA ODI 11567268

Rear axle spindle started to grind then locked up and ripped assembly housing apart. Recall on certain trucks of same year same model

NHTSA ODI 11565266