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What 1 owners told NHTSA about the 2011 Mitsubishi Eclipse Cross

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1)Airbags (1)

Newest first · 1 complaints

Jun 1, 2012Airbags

TL* THE CONTACT OWNS A 2011 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE AIR BAG DEPLOYED INDEPENDENTLY AND SHATTERED THE FRONT PASSENGER SIDE WINDOW. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DEALER REFUSED TO INSPECT THE, STATING THAT THE FAILURE WAS AN INSURANCE ISSUE. THE CONTACT CALLED THE MANUFACTURER AND THEY CONFIRMED THE DEALER'S INSTRUCTION. THE CONTACT STATED THERE WAS NO OUTSIDE DAMAGE TO THE VEHICLE THAT WOULD CAUSE THE AIR BAG TO DEPLOY WITHOUT BEING INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 10460276

Working with the data? Download all 1 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Mitsubishi Eclipse Cross verdict →