What 295 owners told NHTSA about the 2011 Mercedes-benz E-class Cabrio

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF BEVERLY HILLS (9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210, (310) 659-2980) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED THE CAR IS NOW FIXED.*JB

NHTSA ODI 11245000

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF NAPERVILLE (1569 W OGDEN AVE, NAPERVILLE, IL 60540) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11243227

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTOHAUS ON EDENS (1600 W FRONTAGE RD, NORTHBROOK, IL 60062) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11242517

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT EURO MOTORCARS DEVON MERCEDES-BENZ (LOCATED AT 214 LANCASTER AVE, DEVON, PA 19333, (610) 687-1500) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11242137

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. WALTER MERCEDES-BENZ OF RIVERSIDE (3213 ADAMS ST, RIVERSIDE, CA 92504) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11230778

AIR SUSPENSION APPEARS TO BE LEAKING. AFTER SITTING IN MY GARAGE OVERNIGHT THE BODY OF THE 2011 MERCEDES E550 IS LOWERED BY ALMOST 2 INCHES. WHEN I START THE CAR AFTER SITTING LESS THAN 24 HOURS, A PROMPT ON THE DASH INFORMATION SCREEN INDICATES "VEHICLE RISING, PLEASE WAIT". THE MERCEDES HAS JUST OVER 64,000 MILES. IN RESEARCH OF THE ISSUE, IT APPEARS TO BE A CHRONIC MALFUNCTION WITH THE W212 MERCEDES AIR SUSPENSION SYSTEM, AS WELL AS SEVERAL HUNDRED TO 1-2 THOUSAND DOLLAR REPAIR.

NHTSA ODI 11228663

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. EURO MOTORCARS (7020 ARLINGTON RD, BETHESDA, MD 20814) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11222682

SLOW LEAK OF AIR SHOCKS UNTIL THE VEHICLE IS NOW COMPLETELY DOWN AND UNABLE TO RISE.

NHTSA ODI 11220752

TAKATA RECALL. BOTH AIRBAGS REPLACED JANUARY 2019. TOXIC SMELL IN VEHICLE SINCE REPLACEMENT. NO IMPROVEMENT FROM AIR FRESHENERS, ODOR ABSORBERS, OR WIRING OF VEHICLE. SO FAR NO REMEDY OR EXPLANATION FROM INSTALLING DEALER, BUT WAITING FOR MEETING WITH MERCEDES REPRESENTATIVE AFTER MEMORIAL DAY. WIFE CAN'T DRIVE OR RIDE IN VEHICLE WITHOUT AADVERSE REACTION.

NHTSA ODI 11208923

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES-BENZ OF TUCSON DEALER (520-886-1311, 6350 E GRANT RD, TUCSON, AZ 85715) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11206479

THE AIRMATIC SUSPENSION ON THIS VEHICLE HAS PREMATURE WEAR AS DO MANY OTHERS. THE AIR SHOCK COMPONENTS LEAK AIR CAUSING THE CAR TO LOWER DANGEROUSLY TO THE GROUND. IT OCCURS STATIONARY, WHILE IN MOTION, AT VARIOUS DRIVING SITUATIONS.

NHTSA ODI 11205945

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF MARIETTA AT 770-783-5171 (LOCATED AT 810 COBB PKWY SE, MARIETTA, GA 30060) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11204964

MY MERCEDES BENZ 2011 E350 SMELLED LIKE RAW GAS INSIDE THE DRIVERS COMPARTMENT APPARENTLY IT WAS A LEAK FROM THE TOP OF THE GAS TANK, MY DAUGHTERS 2010 C300 ALSO JUST WENT IN FOR THE SAME PROBLEM LEAKING FROM THE GAS TANK AND EVEN SOAKED THE REAR SEAT CUSHION,EVEN THOUGH THEY REPAIRED IT I AM WORRIED THAT IT COULD HAPPEN AGAIN ESPECIALLY IF THE PARTS REPLACED WERE NOT UPDATED, IT SMELLED UP MY GARAGE AND I FEAR IF IT LEAKS AGAIN IT COULD START A FIRE IN MY GARAGE, PLEASE ADVISE. IT APPEARS IT HAPPENS ESPECIALLY WHEN YOU FILL UP THE GAS TANK

NHTSA ODI 11196820

"CAR TOO LOW" WARNING CAME ON WHEN I GOT IN MY CAR AND DROVE ABOUT A BLOCK; I PULLED OVER, LOOKED AROUND THE ENTIRE CAR AND THEN GOT BACK INTO MY CAR; THE 'CAR TOO LOW' WARNING HAD DISAPPEARED; THE NEXT MORNING I NOTICED THAT THE RIGHT FRONT TIRE WAS ALMOST TOUCHING THE FENDER; I CONTACTED A LOCAL FOREIGN CAR REPAIR SHOP AND WAS INFORMED THAT THE SUSPENSION HAD FAILED AND THAT BOTH SHOCKS (WHICH I WAS TOLD HAD AIR BAGS) NEEDED TO BE REPLACED; I HAVE NOT DRIVEN THIS CAR 500 MILES SINCE I PURCHASED IT THE 1ST OF FEBRUARY OF THIS YEAR (2019) BUT NOW SINCE THIS HAS HAPPENED AND WITH RESEARCH THIS SEEMS TO BE A PROBLEM WITH THE MERCEDES CAR; IF I HAD KNOWN I WOULD NOT HAVE PURCHASED IT.

NHTSA ODI 11195654

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN FRANCISCO (500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. AIR BAG REPLACED.*JB

NHTSA ODI 11194674

2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR *JS *JS

NHTSA ODI 11191891

TAKATA AIRBAG RECALL. RECEIVED A NOTICE FOR THE 2016 RECALL A FEW MONTHS BACK NOTING THE AIRBAGS WERE READY. TOOK THE CAR IN AND THE DEALERSHIP DIDN'T HAVE THEM NOTING THEY WERE ON BACK ORDER. THE DEALER HAD MY CAR FOR NEARLY TWO WEEKS, SO I WROTE OTHER DEALERSHIPS, WHICH NEVER RESPONDED. THIS RECALL IS NOW 3 YEARS OLD AND THERE HAD BEEN NO RESOLUTION AND IS UNEXCEPTABLE.

NHTSA ODI 11190650

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAG) SEVERAL MONTHS AGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11186827

THE STEERING WHEEL LOCKS UP WHILE DRIVING SO THAT YOU CAN'T TURN THE WHEEL. THE COLUMN SAYS IT IS IN NEUTRAL BUT YOU STILL CAN'T TURN THE WHEEL. YOU HAVE TO TURN OFF THE CAR AND RESTART IT TO BE ABLE TO TURN THE WHEEL. IT RANDOMLY OCCURS WITHOUT WARNING. IT OCCURS ON CITY STREETS AND ON THE HIGHWAY. IT HAS OCCURRED WHILE DRIVING STRAIGHT. VARIOUS SPEEDS. TOOK IT TO THE MERCEDES DEALER ON FEBRUARY 27, 2019 AND THEY COULD NOT IDENTIFY THE PROBLEM. IT HAS OCCURRED APPROXIMATELY 5 TIMES IN THE PAST 2 MONTHS.

NHTSA ODI 11186187

LEAK IN AIR SUSPENSION. FRONT OF CAR DROPS DOWN WHEN STATIONARY FOR A FEW HOURS.

NHTSA ODI 11185551

"TAKATA RECALL" MERCEDES-BENZ HAS CONSISTENTLY BEEN PUSHING BACK THE REPAIR DATE FOR MY VEHICLE. THE INITIAL REPAIR DATE WAS AUGUST 2018, WHICH THEN A LETTER RECEIVED NOTING IT WOULD BE REMEDIED IN DECEMBER. WHEN DECEMBER ARRIVED, MY LOCAL DEALER NOTED THAT MY VIN SHOWS THAT THERE IS NO LONGER AN EXPECTED REPAIR DATE. I CONTACTED MERCEDES-BENZ DIRECTLY AND THEY JUST NOTED THAT THERE IS NO REMEDY EXPECTED ANYTIME SOON. THE COMPANY HAS ALSO REFUSED TO PROVIDE A VEHICLE IN THE MEANTIME WHILE A REMEDY IS BEING FOUND. PERSONALLY, THE TAKATA AIRBAG ISSUE IS WORRISOME TO MYSELF AND MY FAMILY AND THE FACT THAT MERCEDES-BENZ DOES NOT FEEL ANY SYMPATHY AND WILL NOT PROVIDE ANOTHER VEHICLE DUE TO THE MAJOR SAFETY CONCERNS IS SIMPLY UNPROFESSIONAL. MANY OTHER AUTOMAKERS IS PROVIDING VEHICLES TO THEIR CLIENTS, AND MERCEDES-BENZ SHOULD BE DOING THE SAME. THEY MUST REALIZE THEY PEOPLE DO TRAVEL TO AREAS THEY DO EXPERIENCE HIGH CORROSION RATES AND THEREFORE, THEY ARE MORE LIKELY TO BE AFFECTED THAN THE AVERAGE VEHICLE. MERCEDES-BENZ SHOULD REALLY RETHINK THEIR STANCE ON THESE RECALLS FOR THEIR CLIENTS.

NHTSA ODI 11182503

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN MOTOR CARS., INC (6677 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-3333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11182560

2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *TR

NHTSA ODI 11175592

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626, (585) 352-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11179791

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF KANSAS CITY (13851 MADISON AVE, KANSAS CITY, MO 64145, (816) 943-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *DT*JB *DT

NHTSA ODI 11176488