What 516 owners told NHTSA about the 2011 Mercedes-benz C-class Phev

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/17*LJ UPDATED 07/11/2017*JS

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BOUGHT MY CAR FROM MERCEDES BENZ OF SAN DIEGO IN 2011. THEY HAVE NOT REPLACED AIRBGS YET AND IT IS 2017.

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I HAD TO PAY FOR A FUEL FILTER LEAK DUE TO A CRACK OF THE FUEL FILTER FLANGE AND WAS TOLD THIS WAS NOT A RECALL ON MY VEHICLE, BUT WHEN I WAS LOOKING AT RECALLS FOR MY YEAR AND MODEL I CAME ACROSS NHTSA CAMPAIGN NUMBER-12V557000 WITH A RECALL ON MERCEDED-BENZ C300 4 MATIC MODEL YEAR 2011-2012 FOR FUEL LEAK DUE TO CRACKED FLANGE. I ASKED THE DEALERSHIP ABOUT IT EVEN THOUGH THAT IS EXACTLY WHAT HAD TO BE REPLACED AND SAID IT DID NOT AFFECT MY VEHICLE, I CALLED MERCEDES BENZ AT THE NUMBER PROVIDED IN THE REMEDY SECTION OF THE ANNOUNCEMENT AND WAS TOLD IT WAS NOT MY VEHICLE, PLEASE ADVISE WHAT I SHOULD DO NEXT, THANK YOU

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE DEALER DIAGNOSED THAT THE VEHICLE'S TAIL LIGHT BULB CARRIER WAS NOT PART OF THE MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SYMPTOMS DESCRIBED IN THE RECALL; HOWEVER, THE MANUFACTURER'S RECORDS INDICATED THAT THE VEHICLE WAS REPAIRED BACK IN SEPTEMBER OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

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TAMARA RECALL - NO ACTION TAKEN BY MANUFACTURER IN OVER A YEAR SINCE THE RECALL. IT IS UNACCEPTABLE TO BE DRIVING AN UNSAFE VEHICLE FOR THIS AMOUNT OF TIME.

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TL* THE CONTACT OWNS A 2011 MERCEDES C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER REQUESTED A STATUS REPORT UPDATE FOR ODI NUMBERS 10983063 AND 10984235. UPDATED 09/06/2017*JS

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE VEHICLE WAS EQUIPPED WITH CAPITOL SPORT UHP (NA) TIRES, SIZE 245/40RI7 (NA), MODEL: F40247034. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MULTIBLE CRACKS LOCATED ON THE OUTER WALL OF THE FRONT PASSENGER AND DRIVER SIDE TIRES THAT ALLOWED AIR TO LEAK OUT. THE FAILURES WERE NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 18,000.

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"TAKATA RECALL" IT HAS BEEN ONE YEAR SINCE I RECEIVED A LETTER ABOUT THE RECALL. I LIVE IN ZONE A . I HAVE CALLED MERCEDES BENZ SEVERAL TIMES ABOUT UPDATES AND POSSIBLE TIMELINE FOR REPLACEMENT OF THE DEFECTIVE DRIVERS AND PASSENGER SIDE AIRBAGS. EACH TIME I AM TOLD THERE IS NO SOLUTION AND THEY ARE WAITING FOR PARTS ALONG WITH THE REFERENCE TO THERE HAVE BEEN NO REPORTED SITUATIONS OF PREMATURE DEPLOYMENT OF THE BAGS IN A MERCEDES BENZ. WHEN ASKED ABOUT FRONTAL COLLISIONS THERE WAS NO RESPONSE. IS THERE ANY POSITIVE INFORMATION ABOUT THIS RECALL?

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TAKATA INFLATORS: 2 RECALLS AND NO ACTION TAKEN BY MERCEDES BENZ. TAKATA HAS KNOWN ABOUT THIS PROBLEM SINCE 2008. THEY NEED TO FIND A WAY TO MAKE THE PARTS AVAILABLE NOW! 9 YEARS IS LONG ENOUGH TO MANUFACTURE THE DEFECTIVE PART REPLACEMENT.

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I RECEIVED EMAILS INFORMING ME THAT THE AIR BAGS IN MY VEHICLE CAN EXPLODE AND EMIT METAL FRAGMENTS. I WAS INFORMED THAT THEY ARE WAITING FOR REPLACEMENT PARTS. IT'S BEEN ALMOST 2 YEARS NOW AND I AM STILL WAITING.

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TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) BUT STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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CAR HAS A STRONG SULFUR/ROTTEN EGG SMELL AT ACCELERATION. HAD TO COMPLAIN TO LOCAL MERCEDES-BENZ DEALER SEVERAL TIMES OVER 3 YEARS BEFORE SOMEONE LOOKED INTO THE ISSUE. THE DEALERSHIP BLAMED AN ACCIDENT IN JAN 2014 FOR PROBLEM, BUT SULFUR SMELL DURING ACCELERATION WAS PRESENT BEFORE THE ACCIDENT. INSTRUCTED TO TIGHTEN THE SEAL ON THE BUMPER IN OCTOBER 2016. STILL HAVING SULFUR SMELL ENTER CAR WHEN ACCELERATING ESPECIALLY WITH THE AIR CONDITIONER ON, THOUGH NOT AS STRONG AS BEFORE THE BUMPER SEAL WAS RETIGHTENED. THE SMELL STILL PERSISTS SO THE PROBLEM IS STILL THERE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL....I AM CONCERNED ABOUT THE FACT THAT MY CAR IS ONE OF THOSE UNDER THIS RECALL AND I HAVE HAD FOR MORE THAN A YEAR AN ALERT ON MY DISPLAY WHEN STARTING THE CAR INDICATING "SRS MALFUNCTION SERVICE REQUIRED". I TOOK THE CAR BACK TO MERCEDES ONCE WHO TOLD ME IT WAS A DUMMY LIGHT AND WAS CLEARED. SEVERAL DAYS LATER IT CAME BACK ON AND MY CALLS TO THE SHOP WERE NOT RETURNED. I THEN LEARNED OF THIS RECALL AND WHEN FINALLY REACHING SOMEONE WAS TOLD IT MAY BE RELATED AND THAT I WILL RECEIVE INSTRUCTIONS WHEN A REPAIR WAS FOUND. IT'S BEEN AT LEAST A YEAR AND EVERY DAY I START MY VEHICLE I AM REMINDED THAT I OR ANY PASSENGERS IN MY CAR COULD BE AT RISK IN THE EVENT OF AN ACCIDENT. I BOUGHT THIS CAR BECAUSE THE REVIEWS WERE ASTOUNDING ABOUT THE SAFETY FEATURES. YET HERE I HAVE A VEHICLE THAT I DON'T DARE HAVE PASSENGERS IN. I BASICALLY USE THE CAR FOR WORK AND ONLY WORK. IT'S THE QUIVELANT OF HAVING A ONE SEATED CAR. THIS PROBLEM NEEDS TO BE CORRECTED ASAP. I HAVE A GRANDSON COMING IN MAY AND WOULD LIKE TO KNOW THAT I AM ABLE TO PICK HIM AND/OR MY DAUGHTER UP AND KNOW THAT I CAN SAFELY GET THEM TO DOCTORS APPOINTMENTS AND FOR VISITS. *TR

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RECALL IS TAKING TO LONG TO RECTIFY. IT'S BEEN OVER A YEAR AND STILL WAITING FOR REPLACEMENT PART.

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TAKATA RECALL

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I HAVE BEEN WAITING WAY TOO LONG FOR MY AIRBAGS TO BE REPLACED SINCE RECEIVING NOTIFICATION THAT THERE IS A SERIOUS PROBLEM. THIS NEEDS TO BE FIXED NOW!!! I DO NOT UNDERSTAND THE DELAYS. I FEEL AFRAID TO DRIVE MY BEAUTIFUL CAR FOR FEAR OF BODILY HARM COMING TO ME OR MY PASSENGERS. IT STARTED OF WITH A RECALL LETTER FOR THE DRIVERS SIDE AIRBAG ONLY THEN I RECEIVED ANOTHER LETTER TELLING ME ITS THE PASSENGER SIDE ALSO. PLEASE HELP ME OUT HERE. THANK YOU FOR YOUR TIME AND ATTENTION TO MY REQUEST. *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL -- WHAT OTHER ALTERNATIVES ARE AVAILABLE SINCE THE MANUFACTURERS ARE TAKING FOREVER TO COMPLETE THIS PROCESS? DOES ANYONE IN AMERICA MAKE AIRBAGS? I TOOK MY CAR TO TYSINGER TODAY AND ASKED THEM TO JUST DEACTIVATE BOTH AIRBAGS AND THE GUY SAID IT WAS AGAINST THE LAW, BUT I FOUND A FORM REGARDING DEACTIVATION OF THE BAGS. SO, WHAT DO I NEED TO DO TO DEACTIVATE THE BAGS? I FEEL LESS AT RISK DRIVING THIS CAR WITHOUT THOSE BAGS RUPTURING. I SHOULDN'T BE FORCED TO DRIVE WITH THOSE AIRBAGS AND CAN'T AFFORD TO BUY ANOTHER CAR. MY HUSBAND BOUGHT THIS CAR AS A SURPRISE THIS YEAR -- SURPRISE IS ON ME -- NOT HAPPY WITH THIS SITUATION, WE SHOULD FEEL SAFE IN OUR CARS! *TR

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TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA AIR BAG RECALL

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TAKATA INFLATERS. MAY 2016 AND JULY 2016 RECALLS NOT COMPLETED.

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