What 82 owners told NHTSA about the 2011 Land Rover Range Rover Phev

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ACTIVATED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE HYDRAULIC BRAKE BOOSTER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 03/24/15*LJ UPDATED 10/20/2015*JS *CN

NHTSA ODI 10682111

ON JANUARY 3, 2014 (FRIDAY) MY YOUNG DAUGHTER AND I WERE ON WAY TO THE AIRPORT TO PICK UP MY SON. WE WERE ON 110 FWY WHEN SUDDENLY A WARNING "WARNING - BRAKE PADS WORN" CAME ON AND DISAPPEARED QUICKLY. I WAS SKEPTICAL, BUT I HAD TO GO AND PICK UP MY SON. BRAKES SEEMED TO WORK OK. I DROVE EXTREMELY SLOW IN SLOW LANE. ON OUR WAY BACK HOME, THE CAR STARTED TO MAKE LOUD METAL GRINDING NOISE EVERY TIME I BRAKED. I ASKED MY BOYFRIEND, ART, TO CALL PASADENA LAND ROVER TO ASK IF I SHOULD HAVE THE CAR TOWED. WE WERE TOLD TO BRING THE CAR ON SATURDAY MORNING. WE TOOK THE CAR IN SATURDAY MORNING TO LAND ROVER DEALER. I WAS ADVISED THAT NOT ONLY ALL THE BRAKE PADS WERE BAD, I HAD TO REPLACE THE ROTOR. I ENDED UP PAYING $1,679.99. DUE TO INSUFFICIENT AND INADEQUATE WARNING, NOT ONLY IT PUT MY CHILDREN AND MYSELF IN DANGER, CAUSED ADDITIONAL UNNECESSARY EXPENSES. I CONTACTED LAND ROVER CUSTOMER SERVICE AND FILED A COMPLAINT. DESPITE LEAVING MESSAGES, WE HAVE NOT BEEN ABLE TO SPEAK TO ANYONE. I AM EXTREMELY CONCERNED. WHAT IF WE WERE ON A LONG TRIP ON FREEWAY AND BRAKES FAIL. WHEN AND HOW WILL I KNOW IF BRAKE PADS ARE GOING BAD. *TR

NHTSA ODI 10559717

I WAS TRYING TO PARK THE CAR AND WAS AT A LOW SPEED. THE BRAKES DID NOT RESPOND. I THEN STOOD UP, HOLDING ON TO THE STEERING WHEEL. THE CAR THEN STOPPED. A SIMILAR INCIDENT HAPPEND ABOUT THREE OR FOUR MONTHS AGO WHEN MY HUSBAND WAS DRIVING THE CAR. *TR

NHTSA ODI 10504387

CHICCO KEYFIT 30 BASE KEEPS COMING LOOSE. I'VE HAD THE INSTALLER COME OUT AT LEAST THREE TIMES TO INSTALL AND RETIGHTEN THE BASE. FINALLY WE RESORTED TO USING LOCKING CLIPS INSTEAD OF THE LOCKING MECHANISM ON THE BASE, WHICH HAS SPRUNG. I HAVE PICTURES IF NEEDED. *TR

NHTSA ODI 10475986

WHILE DRIVING VEHICLE STRAIGHT ON A 2 LANE ROAD, SUDDENLY HAD TO SWERVE LEFT TO AVOID A CAR COMING OUT OF A PARKING LOT WITHOUT LOOKING - AND WITHOUT ANY WARNING THE POWER STEERING TOTALLY FAILED - AND I COULD NOT PULL THE HEAVY TRUCK BACK INTO THE LANE - AND ALMOST HAD A HEAD ON COLLISION!! MORE DISTURBING IS THE FACT THAT UPON INSPECTION, LAND ROVER AND THE LOCAL DEALER, LAND ROVER MAIN LINE IN PA, ADMITTED THIS HAPPENED TO ANOTHER CUSTOMER - BUT HAVE NO IDEA WHY THIS HAPPENED AND CAN NOT ASSURE THAT IT IS REPAIRED!!! THIS IS A DANGEROUS ISSUE! THERE MAY BE OTHER UNSUSPECTING DRIVERS ON THE ROAD IN 2011 RANGE ROVERS WHO MAY HAVE A HEAD ON COLLISION IF THIS HAPPENS TO THEM BECAUSE THE WHEEL IS VERY, VERY HEAVY TO TURN WITHOUT THE POWER ASSIST STEERING - AND - WHEN NOT EXPECTING THAT SUDDEN LOSS OF POWER ASSIST - THE RECIPE FOR DANGER IS HEIGHTENED! *TR

NHTSA ODI 10450853

WHILE DRIVING ON HIGHWAY AT SPEED, THE VEHICLE SUFFERED A COMPLETE POWER FAILURE. THE HEADLIGHTS TURNED OFF, THE ENGINE SHUT DOWN, THE DASHBOARD WENT DARK, AND THE POWER STEERING FAILED CAUSING ME TO SWERVE PARTIALLY OUT OF MY LANE (I WAS ON A CURVE). THE POWER THEN CAME BACK ON AND THE VEHICLE RESUMED FUNCTIONING NORMALLY. *TR

NHTSA ODI 10442126

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT (N/A). WHILE THE CONTACT WAS AT A COMPLETE STOP, HE NOTICED SMOKE AND A STRONG BURNING ODOR. THE CONTACT INSPECTED UNDERNEATH THE HOOD WITH THE GEAR PLACED IN PARK AND THE ENGINE IN OPERATION. THERE WERE SMALL FLAMES ERUPTING FROM THE BOTTOM OF THE ENGINE. THE ENGINE WAS TURNED OFF IMMEDIATELY AND THE FLAMES WERE NO LONGER VISIBLE. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,200. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10436602