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What 34 owners told NHTSA about the 2011 Kia Optima Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (34)Crash / fire / injury (4)Engine (19)Electrical system (6)Brakes (5)Airbags (4)Transmission & drivetrain (4)Speed control (3)Seats (2)Steering (2)Seat belts (1)Tires (1)

4 of 34 complaints match · Airbags · clear filters

Sep 25, 2018Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 724-8008) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11131492

Aug 16, 2018AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMITHTOWN KIA (726 MIDDLE COUNTY RD, ST JAMES, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AS THE CONTACT WAS CONCERNED WITH DRIVING A VEHICLE WITH A SAFETY DEFECT. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11120364

Sep 20, 2016AirbagsCrash1 injury

TAKATA RECALL--I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT WITH MY 2011 KIA OPTIMA HYBRID. AS THE IMPACT WAS PRETTY HARD, THE AIR BAGS DID NOT DEPLOY. MY DAUGHTER WAS JERKED FORWARD AND HIT HER FACE ON THE DASHBOARD.

NHTSA ODI 10908117

Jun 24, 2016AirbagsCrash

WHILE TRAVELLING AT APPROXIMATELY 50 - 55 MPH ON A HIGHWAY A DEER HAD RAN ACROSS THE ROAD, IN ORDER TO AVOID A COLLISION HEAD ON WITH THE DEER I TOOK AN EVASIVE MANEUVER AND UNFORTUNATELY COLLIDED WITH THE GUARDRAIL ON THE DRIVERS SIDE AT APPROXIMATELY 40 - 50 MPH. IMPACTING THE ENTIRE DRIVERS SIDE OF MY VEHICLE. HOWEVER, NO AIRBAG DEPLOYMENT OCCURRED WITH SIDE CURTAIN AIRBAGS AND VEHICLE IS NOW CONSIDERED A TOTAL LOSS FOR INSURANCE PURPOSES DUE TO DAMAGE AND AS WELL AS A POSSIBLE AIRBAG SYSTEM MALFUNCTION IN THE VEHICLE.

NHTSA ODI 10876323

Working with the data? Download all 34 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Kia Optima Hybrid verdict →