Home · 2011 Jeep Wrangler Unlimited 392 · Complaints

What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (481)Crash / fire / injury (35)Airbags (144)Fuel system (99)Electrical system (83)Steering (58)Transmission & drivetrain (40)Suspension (39)Engine (36)Body & structure (27)Brakes (27)Speed control (18)

6 of 481 complaints match · Fuel system · crash/fire/injury only · clear filters

Nov 26, 2020Body & structureWheelsFuel system1 injury

FUEL OVERFLOWS WHILE FILLING TANK. FUEL SPILLS ON PEOPLE, VEHICLE, AND GROUND.

NHTSA ODI 11376403

Mar 26, 2020Body & structureBrakesFuel systemFire

DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB

NHTSA ODI 11319357

Jan 22, 2018Fuel system2 injuries

GAS SHOOTING BACK AT ME WHEN I FILL UP. HORRENDOUS AND A SAFETY ISSUE. ALL OVER MY CHILD NEXT TO ME. I WANT TO SUE JEEP.

NHTSA ODI 11064294

May 30, 2017Electrical systemEngineFuel systemFire

I WAS DRIVING AT UNDER 10 MPH, ON A TEXAS STATE ROAD WHEN THE PLASTIC FUEL LINE WHICH IS CONNECTED TO THE UNDERSIDE OF THE BODY WITH SOME TYPE OF ADHESIVE FAILED. THIS DROPPED THE FUEL LINE DIRECTLY ON THE CATALYTIC CONVERTER, WHICH MELTED THE FUEL LINE CAUSING A FIRE THAT SPREAD TO THE ENGINE COMPARTMENT. APPARENTLY THIS IS AN ISSUE ON THE 4 DOOR MODEL WRANGLERS AS THE 2 DOOR WRANGLERS HAVE A PLATE PREVENTING THIS. THIS ISSUE SHOULD BE LOOKED AT ON ALL 4 DOOR MODELS, RANGING FROM 2008 THROUGH AT LEAST 2013. I HAVE LOOKED AT OTHER 4 DOOR JEEPS AND SEE THAT THEY HAVE THE SAME POTENTIAL ISSUE THERE IS NOTHING THAT PREVENTS THE FUEL LINE FROM COMING INTO CONTACT WITH THE EXHAUST AND POTENTIALLY CAUSING A FIRE.

NHTSA ODI 10992206

Mar 18, 2014Fuel systemTransmission & drivetrainElectrical systemFire

USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER WIRES, COMPARTMENT PLASTICS ,AND GAS LINE. THE CAUSE APPEARS TO BE HOT OIL FROM THE TRANSMISSION DIPPING ONTO THE ENGINE AND TRANSMISSION . I ONLY SEE THAT THE FILL TUBE ON THE TRANSMISSION WAS THE LEAK. I HEARD A FIRE IGNITE , OPEN THE CAR HOOD AND SEEN THE BLACK SMOKE I THEN PUT OUT THE FIRE. IT IS NOW THE DATE-MARCH 18 ,2014. I HAVE NO SUPPORT FROM CHRYSLER CORPORATION FOR REPAIR OF MY PROBLEM. THEIR INVESTIGATION STATED AN INVESTIGATION INTO THE INCIDENT FOUND NO MANUFACTURING DEFECT THAT CAUSED THE INCIDENT ON 2-3-2014. I HAVE NOW TURNED THIS OVER TO MY CAR INSURANCE COMPANY . THEY SAY I SHOULD USE THE LEMON LAW. THIS VEHICLE WAS REPAIRED FOR A BAD TRANSMISSION IN NOV. OF 2013. I DO NOT SEE WHY I SHOULD OF HAD MORE PROBLEMS. THE INSURANCE COMPANY COST TO REPAIR IS $5000. IF THE TRANSMISSION IS BAD I WAS TOLD BY THE DEALER FOR THE JEEP ,A NEW TRANSMISSION WOULD COST ME PERSONALLY $5000. THANK YOU. *TR

NHTSA ODI 10573180

May 15, 2012Fuel systemFire

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT GRASS WAS WEDGED BETWEEN THE FUEL TANK AND BODY OF THE VEHICLE. AS A RESULT, THE GRASS CAUGHT ON FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 08-03-12 *BF

NHTSA ODI 10458584

Working with the data? Download all 481 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Wrangler Unlimited 392 verdict →