Home · 2011 Jeep Wrangler Unlimited 392 · Complaints

What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (481)Crash / fire / injury (35)Airbags (144)Fuel system (99)Electrical system (83)Steering (58)Transmission & drivetrain (40)Suspension (39)Engine (36)Body & structure (27)Brakes (27)Speed control (18)

99 of 481 complaints match · Fuel system · clear filters · page 1 of 4

Dec 22, 2023AirbagsSeatsFuel system

(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.

NHTSA ODI 11561572

Dec 1, 2023Fuel system

The check-valve nipple on the gas tank of my 2011 Jeep Wrangler is broken. You can see it and smell the gas vapors leaking from this nipple. The vehicle has 86K miles. The Jeep failed our Delaware state inspection because the check engine light came on. The Jeep smells like gas and in addition to harmful vapors, it is a serious safety issue and an explosion danger. Two service stations attempted to fix this without success. The error code is P0455 for an emissions leak. The most recent service station ordered several previously-owned Jeep gas tanks but they all had this same failure. They next ordered a new gas tank from Jeep which was out of stock for several months, indicating they can not keep up with the demand for these failing nipples. When the new gas tank finally came in, this same nipple was broken and this was a brand new gas tank. If you go on line, you will see this is a common problem and a safety issue. As a former engineer for Ford Motor Company, it is clear Jeep has a design flaw that will break and cause a safety risk to customers. The material is wrong for this application, and there is not enough strain relief where this nipple is located. It will inevitably break on all Jeeps at some point in time causing this safety risk. I told the service station that there is no reason to replace the gas tank because this nipple will simply fail again. They have other Jeeps they are working on with this same problem so had no problem canceling my service request. Please address this problem with Jeep before someone is injured or killed.

NHTSA ODI 11557811

May 10, 2023Fuel system

Jeep wranglers have a common problem with the fuel inlet. It clogs over time then will cause fuel to spill over or click off constantly while fueling the vehicle. This gets worse in cold months. I have spilled fuel hundreds of times over the years while fueling. Jeep forums and YouTube talk about the widespread issue. No warranty or recall? Perhaps after a gas station goes up in flames

NHTSA ODI 11521444

Nov 30, 2021Fuel system

The contact owns a 2011 Jeep Wrangler. The contact stated that the fuel pump would continuously stop while attempting to refuel the vehicle. Due to the failure, the contact could not gauge when the fuel tank was full; therefore, fuel would splash out of the tank once it reached capacity. The contact stated that fuel would splash onto her clothing or onto her face because of the failure. The contact called a dealer and the service mechanic confirmed that the failure was common and that her fuel tank would need to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 142,000.

NHTSA ODI 11442100

Dec 1, 2020Fuel system

AUTO SHUT OFF OF GAS FILL DOES NOT WORK WHEN FILLING FUEL TANK AND GAS SPUES ALL OVER THE VEHICLE AND GROUND WHEN TANK FILLS.

NHTSA ODI 11377251

Nov 26, 2020Body & structureWheelsFuel system1 injury

FUEL OVERFLOWS WHILE FILLING TANK. FUEL SPILLS ON PEOPLE, VEHICLE, AND GROUND.

NHTSA ODI 11376403

Sep 9, 2020Fuel system

WHEN FILLING UP WITH FUEL, THE GAS WILL SPIT BACK AND SPILL FUEL ON THE SIDE OF JEEP AND GROUND, EVEN AFTER THE AUTOMATIC SHUT OFF OF THE HOSE ENGAGES. HAS HAPPENED SEVERAL, MAYBE 5 DOZEN, TIMES SINCE I'VE OWNED IT. IT US WELL DOCUMENTED FROM THOUSANDS OF OWNERS OF THIS STYLE JEEP HAVING THE SAME PROBLEM.

NHTSA ODI 11354010

Jun 23, 2020Fuel system

GAS TANK IS CRACKED ON TOP NO IMPACTS SHOWING. *TR

NHTSA ODI 11330299

Mar 26, 2020Body & structureBrakesFuel systemFire

DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB

NHTSA ODI 11319357

Feb 27, 2020Fuel system

EVERY TIME WE FILL THE GAS TANK, FUEL SPEWS/SPILLS OUT AT THE END OF PUMPING THE GAS.

NHTSA ODI 11311872

Feb 5, 2020Fuel system

WHEN I FILL THE GAS TANK, THE STATION PUMP CLICKS OFF THE NOZZLE THEN GAS SPITS BACK OUT OF MY TANK ALL OVER THE SIDE OF MY JEEP AND ONTO THE GROUND.

NHTSA ODI 11307309

Jan 30, 2020Fuel system

WHEN FILLING THE FUEL TANK, GASOLINE SPEWS OUT OF THE FILLER TUBE AS THE GAS PUMP CLICKS OFF AT "FULL" LEVEL. THE VEHICLE WAS STATIONARY AND THE ENGINE WAS TURNED OFF. THIS PROBLEM HAPPENS ALMOST EVERY TIME I FILL THE TANK

NHTSA ODI 11303069

Nov 14, 2019Fuel system

WHEN FILLING WITH FUEL, GAS WILL SPIT BACK FROM THE FILLER NECK AND ALL OVER THE SIDE OF THE JEEP RIGHT BEFORE THE FUEL NOZZLE CLICKS OFF. THIS HAS HAPPENED 3 TIMES NOW IN THE 3 WEEKS SINCE I BOUGHT THIS VEHICLE FROM A DEALER. THIS CREATES A FIRE HAZARD IN THE EVENT GAS HIT A HOT SPOT OR A SPARK CAUSED BY STATIC, ETC...

NHTSA ODI 11280043

Jun 5, 2019Fuel system

THE FUEL TANK RUSTED AND HAD TO BE REPLACED. THE DEALERSHIP TOLD ME THE TANK WAS ON BACKORDER AND THIS WAS AN ONGOING ISSUE.

NHTSA ODI 11218172

Apr 3, 2019Fuel system

2011 JEEP SAHARA WRANGLER REFUELING PROBLEM. REFUELING GEYSER OVERFLOW PROBLEM OF GASOLINE AT WHERE NOZZLE ENTERS VEHICLE. REQUIRES MANUALLY CLICKING OFF HANDLE WHEN FUEL TANK IS COMPLETELY FULL OVERFLOWING GASOLINE ON GROUND, JEEP, AND SELF, (FUEL ON HANDS AND SHOES). THIS OVERFLOW OCCURRED JANUARY 25, 2019, FEBRUARY 11, 2019, AND MARCH 10, 2019. WE ARE THE ORIGINAL OWNERS FROM BERGLUND JEEP DODGE RAM DEALERSHIP AND THE SERVICE ADVISOR INDICATED REPAIRS WOULD NOT BE COVERED APRIL 3, 2019.

NHTSA ODI 11193665

Mar 4, 2019Fuel system

WHEN FILLING UP AT A FUEL PUMP, THE FUEL PUMP HANDLE WILL CLICK OFF AND AFTER THAT HAPPENS, ABOUT 1/4 OF A GALLON OF FUEL WILL SPILL OUT OF THE FILLER NECK ONTO THE SIDE OF MY VEHICLE.

NHTSA ODI 11183871

Feb 25, 2019Fuel system

ON GOING ISSUE OF FUEL BACK SPLASH WHEN FUELING. AFTER PUMP SHUTS OFF FUEL POURS BACK OUT ON TO THE VEHICLE AND GROUND. ON GOING ISSUE.

NHTSA ODI 11182329

Feb 9, 2019Fuel system

MY CHECK ENGINE LIGHT IS ON. AFTER TAKING IT IN FOR A DIAGNOSTIC TEST, THEY SAID MY PCM FAILED. MY JEEP WILL NOT PASS EMISSIONS THE COMPUTER IS NOT OPENING AND CLOSING MY EGR VALUE.

NHTSA ODI 11175869

Jan 14, 2019Fuel system

FUEL SPRAYS OUT OF FILLER WHEN FILLING FUEL TANK. THE NOZZLE SHUTS OFF AND THEN THE FUEL FLOWS OUT ONTO OPERATOR AND EXTERIOR OF CAR AND GROUND.

NHTSA ODI 11169836

Jan 4, 2019Fuel system

WHEN REFUELING, THE GAS DOES NOT SHUT OFF AND SPILLS OUT OF THE TANK UNTIL USER SHUTS OFF. THIS HAPPENS EACH TIME YOU REFUEL AND YOU ARE UNABLE TO FILL UP TO SHUT OFF. I HAVE SPILLED GASOLINE, ON VEHICLE, CLOTHING, GROUND, GAS PUMP, ETC. THIS IS A PRETTY SERIOUS ISSUE AND I COULD NOT FIND A RECALL. I DON'T THINK THIS SHOULD BE IGNORED. I HAD TO ADD A DATE BELOW, JUST THE LATEST TIME IT HAS BEEN AN ISSUE. IT HAS OCCURRED MULTIPLE TIMES TO MYSELF AND MY SPOUSE.

NHTSA ODI 11165276

Dec 11, 2018Electrical systemAirbagsFuel system

FUEL SPIT BACK, AIRBAG MALFUNCTION, TIRE PRESSURE SENSOR, NAVIGATION SYSTEM FREEZES

NHTSA ODI 11160636

Jul 18, 2018Fuel system

CRACK IN GAS TANK - THE CHECK ENGINE LIGHT ILLUMINATED YESTERDAY WHEN I STARTED THE VEHICLE. I TOOK MY VEHICLE TO MY MECHANIC. THERE IS A CRACK IN THE TOP OF THE GAS TANK. MY MECHANIC SAID THAT AFTER RESEARCH IN TRYING TO GET A NEW GAS TANK, HE FOUND THAT THIS IS AN ISSUE. MOPAR HAS A SIGNIFICANT BACKORDER FOR THESE TANKS. THIS IS DEFINITELY A SAFETY ISSUE AND I HOPE IT WILL BE LOOKED INTO.

NHTSA ODI 11112144

Jul 16, 2018Fuel system

JEEP HAS A LEAK AT MOULDED VALVE FOR EVAP SYSTEM ON THE TOP OF THE FUEL TANK

NHTSA ODI 11111746

May 3, 2018Fuel system

WHEN I FILL UP AT THE PUMP GAS OVERFLOWS - TRIED DIFFERENT STATIONS AND SETTING ON THE LEVER.

NHTSA ODI 11091546

Apr 29, 2018Fuel system

GAS TANK OVERFLOWS WHEN FILLING VEHICLE.. I HAVE SEEN SEVERAL COMPLAINTS ON LINE

NHTSA ODI 11090873

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Working with the data? Download all 481 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Wrangler Unlimited 392 verdict →