What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

AFTER SHIFTING FROM 4 WHEEL DRIVE TO 2 WHEEL DRIVE, THE VEHICLE REMAINED IN 4 WHEEL DRIVE AT ALL SPEEDS. THIS RESULTED IN A REDUCED STEERING RANGE AND, I BELIEVE, IMPAIRED THE VEHICLE IN AN AVOIDANCE SITUATION. THIS WAS ESPECIALLY NOTICED AT SLOW SPEED. THE JEEP DEALER FOUND A DISCONNECTED 4 WHEEL DRIVE ACTUATOR CABLE TO THE TRANSMISSION. A NEW REPLACEMENT BUSHING WAS INSTALLED AT THE TRANSMISSION. THE DEALER INDICATED THAT THE REPLACEMENT PART MAY HAVE BEEN IMPROVED BECAUSE IT DID NOT HAVE THE SAME PART NUMBER AS THE ORIGINAL. *TR

NHTSA ODI 10460634

MY JEEP WAS EXPERIENCING A WOBBLE AND LOOSE STEERING THE FIRST TIME AT 2900 MILES (5OCT2011). AFTER MY SECOND VISIT (15NOV2011) TO THE DEALER TO ADDRESS THE CONTINUED ISSUE, THEY REPLACED THE STEERING DAMPENER. THE THIRD AND FOURTH VISIT (22 AND 29NOV2012), THE SERVICE TECH SAID HE LOOKED AT THE SUSPENSION AND TIGHTENED UP SOME "THINGS". THIS WORKED FOR A FEW WEEKS. ON THE FIFTH VISIT (13MAR2012), I WAS EXPERIENCING A MORE SEVERE WOBBLE/SHAKE. THE SERVICE TECH STATED THAT HE REVIEWED THE VEHICLE AND THAT THEY COULD NOT DUPLICATE THE ISSUE. AS A RESULT, IT WAS STATED ALL WAS IN VEHICLE STANDARDS. I WAS ADVISED I COULD PURCHASE AN AFTER MARKET STEERING DAMPENER THAT WAS MORE ROBUST THAT THE ISSUED DAMPENER. TO DATE, THE VEHICLE STILL DRIVES IN A LOOSE MANNER ON THE ROAD. WHEN I HIT MINOR AND MAJOR BUMPS ON THE ROADS, I GET A SEVERE WOBBLE EFFECT. THIS WOBBLE/SHAKING REVERBERATES THROUGHOUT THE STEERING WHEEL WHICH CAUSES TO SLOW THE VEHICLE DOWN TO GAIN CONTROL. THE BEST WAY TO OPERATE IT AT THIS TIME IS TO DRIVE AT A LOWER SPEED (40-50 MPH). AT THIS POINT, I AM MERELY SEEKING ADVICE ON HOW TO REMEDY THE SITUATION TO MAKE THE VEHICLE MORE STABLE TO DRIVE. THE CURRENT MILEAGE ON THE VEHICLE IS 9500. *JS

NHTSA ODI 10452587

THE NOTORIOUS WRANGLER DEATH WOBBLE. I HAVE A BRAND NEW 2011 WRANGLER WITH 10,000 MILES AND TODAY IT STARTED THIS INSANE WOBBLE WHEN GOING DOWN ROUGH ROADS AT ANY SPEED AT ALL. I CANT BELIEVE THIS, IT IS STAOCK AND THIS IS UPSURD THAT CHRYSLER HASN'T FIXED THIS. *TR

NHTSA ODI 10448493

1.TOP INTERMITTENTLY LEAKS ON/NEAR THE PASSENGER DOOR, AND WHEN THERE IS SNOW THE TOP ACTS LIKE A SPONGE AND SATURATES LEAKING WATER EVERYWHERE INSIDE THE JEEP. I HAVE DRIVEN AND BEEN IN SOFT TOPS MOST OF MY LIFE AND I HAVE NEVER SEEN A SOFT TOP SATURATE THAT BADLY THAT IT SOAKS THE INSIDE OF THE JEEP. ORIGINALLY THE TOP LEAKED TERRIBLE ANYTIME IT RAINED ALONG THE TOP OF THE WINDSHIELD AND PASSENGER SIDE, 4 TIMES I CALLED TO COMPLAIN 3 TIMES THEY TOLD ME IT WAS MY FAULT FOR PUTTING THE TOP ON WRONG IN WINTER THE 4TH TIME THEY ACTED SURPRISED AND SAID OH BTW THERE IS A SERVICE BULLETIN 2.THE ENGINE MAKES A TERRIBLE HIGH PITCH WHISTLE/SIREN NOISE FROM THE ENGINE INTERMITTENTLY. IT LAST ANYWHERE FROM A FEW MINUTES TO A FEW HOURS. I HAVE THIS ON VIDEO 2 TIMES AND DAN'S JEEP HAS HEARD IT ALSO ALONG WITH MANY COWORKERS FRIENDS AND FAMILY. 3.THE STEERING WHEEL MAKES A TERRIBLE NOISE WHEN COLD INITIALLY AND RECENTLY IS MAKING THE NOISE IN LESSER SEVERITY EVEN WHEN WARMED UP. THE NOISE IS LIKE DRAGGING A NAIL ACROSS A SPRING. 4.TWICE NOW MY JEEP HAS HAD A SERIOUS IDLE/RPM PROBLEM I DO NOT KNOW WHAT TO CALL THE PROBLEM. SATURDAY THE 22ND OF OCTOBER 2011 I STARTED THE JEEP, IT IDLED FINE. I POPPED THE HOOD OPEN WITH A FRIEND TO SEE IF WE COULD HEAR THE SQUEALING NOISE WHEN I GAVE IT GAS. WHEN I GAVE IT GAS THE JEEP DROPPED IN RPM AND ACTED AS IF IT WAS GOING TO STALL OUT. EXPERIMENTING WITH THE AMOUNT OF GAS NO MATTER HOW FAR I PRESSED THE GAS PEDAL IT CONTINUED TO SOUND LIKE IT WAS DYING. FRIDAY THE 28TH OF OCTOBER AFTER DRIVING FOR WELL OVER AN HOUR THE JEEP WAS MAKING THE HIGH PITCH SQUEALING/WHISTLE/SIREN NOISE. AGAIN AND AT A STOP LIGHT I WENT TO GIVE IT GAS AS THE LIGHT WENT GREEN AND THE JEEP DROPPED IN RPM AND BEGAN TO STALL OUT IT SEEMED. ABOUT 10 SECONDS LATER THE JEEP STARTED ACTING NORMAL AND ACCELERATED. *TR

NHTSA ODI 10442656

WAS APPROACHING A STOP SIGN WHICH WAS ON A HILL WHEN SUDDENLY I LOST TOTAL CONTROL OF THE VEHICLE WHICH CRASHED INTO A BRICK WALL. THE VEHICLE DID NOT JUST VENTURE OFF THE SIDE OF THE ROAD IT ACTUALLY ENDED UP LOOKING AS THOUGH I MADE A SHARP RIGHT TURN. A STATE TROOPER REPORTED TO ME THAT IT LOOKED AS IF THE TIEROD HAD BROKEN CAUSING THE STEERING TO GO OUT WHICH IN TURN FORCED THE CRASH. MY CONCERN IS, AS WELL AS OTHER 2011 JEEP WRANGLERS, IS WHETHER OR NOT MY JEEP MAY HAVE HAD THE SAME ISSUES AS THE ONES WHICH AT THIS POINT HAVE BEEN RECALLED. THERE IS NO EXPLANATION FOR THIS ACCIDENT WHATSOEVER ON MY PART. I HAVE TO GO TO COURT IN JANUARY AND SURE WOULD LIKE SOME ANSWERS. CHRYSLER SAYS THE VEHICLE COULD VERY WELL BE RECALLED AT A LATER DATE HOWEVER, I FEEL A NEED TO PROTECT ANOTHER FROM A SIMILAR ACCIDENT. I STRONGLY FEEL THIS WAS A MALFUNCTION IN THE VEHICLE. HTTP://WWW.AUTOBLOG.COM/2011/03/07/2010-2011-JEEP-WRANGLER-RECALLED-OVER-POSSIBLE-DRIVETRAIN-PROBLE/. *TR

NHTSA ODI 10438117

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DOWNSHIFT WHILE DRIVING 25 MPH UPHILL, THE CONTACT LOST CONTROL AND CRASHED INTO A WALL. THE CONTACT SUSTAINED INJURIES TO THE NOSE. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE POLICE OFFICER ADVISED THAT THE FAILURE SEEMED TO HAVE BEEN CAUSED BY A FRACTURED TIE-ROD. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 10438129

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO PERFORM A TIRE ROTATION, WHICH FAILED TO REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE AFTER THAT WHERE IT WAS DIAGNOSED THAT THE DAMPNER WAS LOOSE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,268 AND THE CURRENT MILEAGE WAS 9,500. UPDATED 08/31/11 *BF UPDATED 10/26/11

NHTSA ODI 10411856

DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKEN IT TO A FRONT-END SPECIALIST AND FOUND NO ABNORMAL WEAR. JEEP DEALERSHIP PROVIDED NO HELP OR ENCOURAGEMENT. *TR

NHTSA ODI 10382676