What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

Driver side airbag light and sound indicator continually goes on and off. Dealer states that there is no recall for my vin number and will not entertain fixing unless I pay out of pocket. There was a recall for the RHD models during this year, how were the left hand models not included in this? I’ve read numerous complaints of Jeeps with the same issue post 2010 models. This is a safety issue and should be addressed by the manufacturer/dealer.

NHTSA ODI 11441688

While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.

NHTSA ODI 11433668

UNKNOWN but suspected deterioration of steering column clock spring. Radio controls and horn stopped working, then the cruise control stopped working.

NHTSA ODI 11432143

Clockspring is bad. Right hand drive vehicles have recall, left hand doesn't. How is it different because if the problem is dust and/or moisture and the clocksprings are the same it effects both sides of the passenger compartment. Dealer is in the process of ordering the parts.

NHTSA ODI 11426762

The contact owned a 2011 Jeep Wrangler. The contacts son stated while driving 25 mph the contact was making a right turn when the contact was unable to return the steering wheel back into neutral position. The vehicle had crashed into a guardrail where it came to a complete stop and the airbags did not deploy. The occupants both sustained back and neck pain but did not seek medical treatment. The contact stated no warning lights was illuminated. A police report was taken and the vehicle was towed to insurance lot where it was determined that the vehicle was totaled. The manufacturer was not informed of failure. The failure mileage was approximately 205,000.

NHTSA ODI 11422293

WHILE DRIVING DOWN THE HIGHWAY THE AIRBAG LIGHT CAME ON WITH NO WARNING. THE AIRBAG LIGHT WOULD GO OFF AND ON. TURNING THE STEERING WHEEL WHEN STATIONARY WILL ALSO MAKE THE LIGHT COME ON AND OFF.

NHTSA ODI 11415576

THE ON GOING DEATH WOBBLE ISSUE. THIS LAST INCIDENT , I WAS COMING HOME FROM WORK ON THE FLORIDA TURNPIKE DOING ABOUT 60 MPH AND IT HAPPENED AGAIN AND I LOST TOTAL CONTROL OF THE JEEP AND ALMOST GOT HIT BY AN 18 WHEELER... LUCKILY I MANAGED TO CUT TO MY RIGHT BEFORE HE HIT ME.

NHTSA ODI 11405332

PURCHASED 2011 SAHARA MANUAL 2DR IN 3/2016. ON 2/24/2021 NOTICED SMOKE AND BURNING SMELL COMING FROM LEFT FRONT SIDE AS I WAS RETURNING HOME FROM A DOCTOR VISIT ON LOCAL 4 LANE 35 MPH HIGHWAY. STOPPED AT LOCAL JEEP DEALER,ROSS JEEP, 2 BLOCKS AWAY AND FIRE WAS VISIBLE FROM LEFT FRONT WHEEL. WAS TOLD FIRE DUE TO BRAKE "SEIZED" CAUSING FIRE TO ROTOR/BRAKE. 22,000 MILES CURRENTLY ON JEEP. HAVE SERVICED REGULARLY AS RECOMMENDED AND GARAGED WITH NO "OFF ROAD" DRIVING. MECHANIC/DEALER SUGGESTED NEW BRAKES AND ROTORS ON FRONT OF JEEP. WHY WITH ONLY 22,000 MILES WOULD I HAVE A PROBLEM WITH BRAKES AND WHAT WOULD CAUSE THIS PROBLEM ? FROM READING OTHER COMPLAINTS I FEEL LUCKY TO NOT HAVE HAD A TOTAL LOSS OF JEEP AND MY LIFE DUE TO FIRE. I HAD JEEP COMPLETELY CHECKED OUT PRIOR TO PURCHASE ALONG WITH CHECKING FOR RECALLS AND NO ISSUES SURFACED.

NHTSA ODI 11397866

JEEP WAS TOWED TO SHOP DUE TO STARTER RANDOMLY CATCHING ON FIRE. ASKED MECHANICS TO CHECK THE ROAD WALK. THEY SAID EVERYTHING WAS FINE BUT JEEP BOUNCES ALL OVER THE ROAD. I HAVE DROVE MANY KEEPS AND THIS ISN'T NORMAL AND IS UNSAFE TO DRIVE. ELECTRICAL ISSUES WITH THE HEATED SEATS. THEY TURN ON FOR 3-4 SECONDS AND SHUT BACK OFF.

NHTSA ODI 11397081

HEATED SEATS NOT WORKING PROPERLY. OVERHEATING ON OCCASION WITH SMELL OF "BURNING" PLASTIC, AND NOT HEATING ON OTHER OCCASIONS.

NHTSA ODI 11396806

I'VE EXPERIENCING A TERRIBLE WOBBLING WHEN DRIVING ON THE HIGHWAY.I ONLY DRIVE BACK AND FORWARD TO WORK. I DO NOT OFF ROAD AT ALL!! I ALMOST CAUSED AN ACCIDENT THE OTHER DAY COMING FROM WORK. IT WAS TERRIBLE TO SAY THE LEAST. I'M REALLY AFRAID TO USE MY JEEP AND WILL NEVER LET MY FAMILY IT... PLEASE ADVISE WHAT I CAN DO TO GET IT FIX . I'VE TAKING IT TO THE DEALER SEVERAL TIMES ALREADY WITH NO RESULTS.

NHTSA ODI 11390813

MY AIRBAG LIGHT KEEPS COMING ON INTERMITTENTLY. TOOK IT TO A DEALERSHIP AND SAYS THE CLOCK SPRING HAS GONE BAD. I SEE THERE IS A RECALL FOR JEEP'S THAT ARE RIGHT HANDED FOR THIS SAME ISSUE. I ALSO SEE ON THE FORUMS AND THIS WEBSITE THAT IT IS HAPPENING TO A LOT OF LEFT HANDED JEEP WRANGLERS. I THINK THE RECALL SHOULD BE FOR BOTH. THIS IS A SAFETY HAZARD AS I LEARN MY DRIVERS SIDE AIRBAG WILL NOT DEPLOY IF I AM IN A WRECK.

NHTSA ODI 11388335

THERE IS A BAD CONNECTION WITH THE GEARS ACCORDING TO THE TRANSMISSION. IT'S SLIPPING AND DELAYED MOVEMENT TO THE VEHICLE. FROM TIME TO TIME, THE VEHICLE WILL SLOW DOWN OR STOP ALL OF A SUDDEN WHEN DRIVING OR TURNING A CORNER. IT'S VERY DANGEROUS ESPECIALLY IF SOMEONE IS ON YOUR BUTT.

NHTSA ODI 11388247

MY JEEP HAD A PISTON / CONNECTING ROD BREAK THROUGH BOTTOM OF MY ENGINE BLOCK MY JEEP WAS MAINTENANCED AND I'M SECOND OWNER AND IT ONLY HAS 74,000MI SO GO INTO NOW I'M PAYING ON VEHICLE AND NO WAY GET WORK, PLUG IN MY CODE READER AND FIND CODE OF DEATH LIKE REALLY. ANY WAY WAS INDICATED THAT MY NUMBER 4 CYLENDER HAD MISS FIRE LEADING TO STUCK IN A VERY EXPENSIVE PAPER WEIGHT. I WAS DRIVING NORTHBOUND ROUTE 209

NHTSA ODI 11387959

AUTO SHUT OFF OF GAS FILL DOES NOT WORK WHEN FILLING FUEL TANK AND GAS SPUES ALL OVER THE VEHICLE AND GROUND WHEN TANK FILLS.

NHTSA ODI 11377251

FUEL OVERFLOWS WHILE FILLING TANK. FUEL SPILLS ON PEOPLE, VEHICLE, AND GROUND.

NHTSA ODI 11376403

MY AIR BAG LIGHT KEEPS COMING ON RANDOMLY. I TOOK IT TO A FRIEND WHO WORKS FOR CHRYSLER AS A MECHANIC AND HIS CODE READER MENTIONED THE STEERING WHEEL AIR BAG IS THE CULPRIT. WE'VE DETERMINED THAT THE CLOCK SPRING IS THE ROOT OF THE ISSUE. ALTHOUGH NOT OF THE SAME RECALL GROUP, THIS IS EXACTLY LIKE THE 2016'S RECALL OF 2007-2010 US WRANGLERS, AND OVER 7K+ RIGHT-HAND DRIVE WRANGLERS. IM SURE MY WRANGLER IS NOT THE ONLY 2011 HAVING THIS ISSUE. CONSIDERING WE'VE BEEN DEALING WITH TONS OF DUST AND SOOT IN CALIFORNIA DUE TO WILDFIRES EVERYWHERE, IT IS LIKELY THE DUST TRIGGERING THIS; NONETHELESS FITTING THE PROFILE OF THE RECALL IN 2016 EXACTLY AS IT IS. I BELIEVE CHRYSLER/FIAT SHOULD HONOR VEHICLES BUILT IN THAT YEAR RANGE AS IT SEEMS THEY ARE STILL AFFECTED BY THIS DESIGN FLAW.

NHTSA ODI 11363122

WHEN FILLING UP WITH FUEL, THE GAS WILL SPIT BACK AND SPILL FUEL ON THE SIDE OF JEEP AND GROUND, EVEN AFTER THE AUTOMATIC SHUT OFF OF THE HOSE ENGAGES. HAS HAPPENED SEVERAL, MAYBE 5 DOZEN, TIMES SINCE I'VE OWNED IT. IT US WELL DOCUMENTED FROM THOUSANDS OF OWNERS OF THIS STYLE JEEP HAVING THE SAME PROBLEM.

NHTSA ODI 11354010

FIRST MY HORN STOPPED WORKING THEN THE BUTTONS ON THE STEERING WHEEL QUIT WORKING THEN THE RADIO STARTED GETTING ALL STATIC BUT AT FIRST WHEN RADIO STARTED BEING STATIC THE CD PLAYER STILL WORKED AND THEN THE CD PLAYER WOULD PLAY INTERMITTENLY AND NOT A SOUND IN RADIO MODE NOW NOW CD , NO RADIO, NO STEERING WHEEL BUTTON AND NO HORN. THE CRUISE CONTROL LIGHT COMES ON IF THE BUTTON IS PRESSED BUT THAT IS IT. IT IS IMPORTANT TO HAVE A WORKING HORN SAFETY!!! I WAS TOLD IT IS THE CLOCKSPRING GOING OUT AND CAUSING ALL THESE ISSUES AND CAUSEING THE AMPLIFIER TO FAIL AND THE STEREO MALFUNCTION AND NEEDING TO BE REPLACED. COSTING A COUPLE THOUSAND DOLLARS.

NHTSA ODI 11353179

SEATBELT IS NOT RECOGNIZED AS BEING CLICKED.

NHTSA ODI 11338387

I AM A RURAL CARRIER I WAS ON THE JOB WORKING AND MY SEAT BELT BROKE ON MY RHD 2011 JEEP WRANGLER! I WORK FOR USPS I AM REQUIRED TO USE MY JEEP ON A DAILY BASIS THIS IS COSTING ME MONEY COULD OF COST ME MY LIFE ALSO! I USE MY JEEP RUN LIKE 250 MILE PLUS PER DAY. I CONTACT MY DEALER SHIP THEY SAY THERE IS NO ETA TIME I'M LIKE WHAT THAT'S SHE LIKE I DON'T KNOW WHEN WE GET YOU A SEAT BELT I'M LIKE WELL I NEED IT'S MY WORK VEHICLE AND THAT'S MY DRIVER SIDE AND STILL THEY DIDN'T HELP ME! I ALSO HAD A AIR BAG ISSUES SAME AS AN AXLE ISSUE MY JEEP LEAKS WATER ALSO MY WHOLE JEEP IS POORLY MADE I DEMAND ON A REPLACEMENT JEEP OR SPONSOR ME WITH THE USPS! MY JOB IS TO DELIVERY THE MAIL NOT TO RISK MY LIFE TO DRIVE A POORLY MADE VEHICLE. PLEASE HELP . I WAS DRIVING ON HWY GOING 55 MPH BROKE!! *TR

NHTSA ODI 11330455

GAS TANK IS CRACKED ON TOP NO IMPACTS SHOWING. *TR

NHTSA ODI 11330299

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THAT AT FIRST THERE WAS NO WARNING LIGHT HOWEVER, RECENTLY THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE CALLED UNITED AUTOMOTIVE SERVICE CENTER LOCATED AT 1135 WAYNE AVE, CHAMBERSBURG, PA 17202, (717)267-2175, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,00.

NHTSA ODI 11324317

AIR BAG CLOCK SPRING DOES NOT WORK. IT IS A SAFETY HAZARD....AIRBAGS, HORN AND CRUISE CONTROL, WILL NOT WORK WITHOUT THIS PART. IN TEXAS, IT WILL NOT PASS INSPECTION. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADVISED TO BECOMING A RECALL FOR JEEP WRANGLERS THAT WERE BUILD IN THE SAME PLANT AS MINE JEEP. *TR

NHTSA ODI 11323378

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THE AIR BAGS WARNING LIGHT ILLUMINATED AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLOCKSPRING. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

NHTSA ODI 11323381