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What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (481)Crash / fire / injury (35)Airbags (144)Fuel system (99)Electrical system (83)Steering (58)Transmission & drivetrain (40)Suspension (39)Engine (36)Body & structure (27)Brakes (27)Speed control (18)

27 of 481 complaints match · Body & structure · clear filters · page 2 of 2

Sep 1, 2011Body & structureEquipment

DEFECT: FAILURE OF THE FACTORY INSTALLED MOPAR/CHROME BUMPER IN AN IMPACT OF LESS THAN 5 MILES PER HOUR. 2011 JEEP WRANGLER WAS INVOLVED IN AN ACCIDENT WHEREIN THE FRONT RIGHT BUMPER IMPACTED INTO A FIXED OBJECT (FREE STANDING BRICK WALL). THE BUMPER, WHICH CONSISTS OF TWO CHROME WRAPPED TUBULAR DEVICES MOUNTED TO A CENTER HOLDING BRACKET, SUFFERED NEGLIBLE DAMAGE CONSISTING OF SHALLOW ABRATIONS ON THE TUBULAR DEVICE AND WITHOUT EVIDENCE OF DENTING OF SAID DEVICE. THE TUBULAR COMPONENT MOUNTS TO THE HOLDING BRACKET BY WAY OF BOLTS. THE MOUNTING BRACKET SHOWS NO SIGN OF DAMAGE HOWEVER THE TUBULAR COMPONENTS NOW MOVE FREELY BUT REMAIN MOUNTED TO THE BRACKET INDICATIVE OF DAMAGE TO THE HOLDING BOLTS OR THE INTERNAL NUT/SCREW SYSTEM INSIDE THE TUBULAR COMPONENTS. THE ACCIDENT OCCURRED IN A CONFINED SPACE OF A DRIVEWAY. THE LOCAL DEALER WAS CONTACTED AND EXAMINED THE BUMPER. THE LOCAL DEALER DID NOT BELIEVE THE BUMPER WAS DESIGNED TO BE "BREAK AWAY " IN A LOW SPEED/LESS THAN 5 MILE PER HR ACCIDENT. THE DEALER WAS ASKED TO CONTACT THE MANUFACTURE OF THE BUMPER TO DISCUSS THIS DEFECTIVE PART OR DESIGN FLAW. *TR

NHTSA ODI 10422883

Aug 31, 2011Body & structure

THE ROOF OF MY 2011 JEEP WRANGLER UNLIMITED LEAKS DOWN THE REAR VIEW MIRROR, DOWN THE WINDSHIELD AND ONTO THE DASH BOARD. *TR

NHTSA ODI 10422791

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Working with the data? Download all 481 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Wrangler Unlimited 392 verdict →