What 481 owners told NHTSA about the 2011 Jeep Wrangler Unlimited 392

MY CLOCK SPRING IS INOP THERE IS A RECALL FOR THIS ON RIGHT SIDE DRIVE JEEPS WELL MINE IS A LEFT SIDE DRIVE WITH THE SAME ISSUES THAT THE RIGHT SIDE DRIVE HAS WHY ISN'T IT A RECALL FOR ALL CLOCK SPRINGS THEY ARE THE SAME PART NUMBER FOR BOTH SIDE DRIVES PLEASE FIX THIS AS IT ALSO AFFECTS MY HORN AND AIRBAG. THANK YOU *TR

NHTSA ODI 10555206

I BEGAN DRIVING DOWN THE STREET GOING ABOUT 45 MPH WHEN THE STEERING WHEEL START TO SHAKE VIOLENTLY FROM LEFT TO RIGHT. WHICH CAUSED THE WHOLE VEHICLE TO SHAKE. I APPLIED THE BRAKES AND PULLED OVER. I THOUGHT I BLEW OUT A TIRE OR SNAPPED A LUG ON ONE OF THE WHEELS. WALKED AROUND THE VEHICLE AND EVERYTHING LOOKED FINE. WHEN I CAME BACK UP TO 40 MPH AND STARTED TO HAPPEN AGAIN. IT DIDN'T HAPPEN AGAIN FOR A FEW WEEKS. THEN IT HAPPENED AGAIN WITH I WAS COMING AROUND ON A RAMP TO ENTER THE INTERSTATE. I WAS GOING ABOUT 60 AT THIS TIME AND HAD TO SLOW DOWN IMMEDIATELY TO KEEP FROM RUNNING INTO THE CONCRETE BARRICADES. NOW IT HAPPENS ONCE OR MORE A WEEK WHEN I TURN OR DRIVE UP TO 40 MPH AND MORE. HAVE NOT BEEN IN ACCIDENT FROM IT YET BECAUSE NO ONE HAS FOLLOWED ME TOO CLOSE WHEN I HAVE TO APPLY THE BRAKES. *TR

NHTSA ODI 10555170

I WAS DRIVING UP A SLIGHT INCLINE (OFF ROAD) FOR APPROXIMATELY 3-4 MILES WHEN THE "HOT OIL" WARNING LIGHT CAME ON. I WAS NOT IN FOUR-WHEEL DRIVE. I WAS NOT TOWING ANY TRAILER OR DEVICE. THE ROAD CONDITIONS DID NOT WARRANT FOUR-WHEEL DRIVE OPERATION. THIS SITUATION REPEATED ITSELF 2 MORE TIMES THE NEXT FOLLOWING DAY. I DISCUSSED THIS ISSUE WITH A LOCAL JEEP DEALER AND WITH THE CHRYSLER CUSTOMER REP, BUT WITH NO SATISFACTION. THEY TOLD ME I NEEDED TO PAY TO INSTALL A TRANSMISSION COOLER AT MY COST. SURE IS NICE TO HAVE A "TRAIL-RATED" JEEP WRANGLER THAT CAN NOT HANDLE A SLIGHT INCLINE!!!! *TR

NHTSA ODI 10550063

UPON STARTING VEHICLE DURING INITIAL GAUGE CHECK THE AIR BAG LIGHT COMES ON. WHILE DRIVING ANYTIME THE STEERING WHEEL MOVES THE AIRBAG LIGHT CHIMES AND ILLUMINATES ON AND OFF. *TR

NHTSA ODI 10546462

PURCHASED THIS JEEP USED LAST MONTH. FILLED THE JEEP WITH GAS. THE GAS POURED OUT OF THE GAS TANK DOWN THE JEEP AND ALL OVER THE GROUND. IT HAPPENED AGAIN TODAY. THE GAS IS A POLLUTANT. THE GAS IS DANGEROUS. I HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN BEFORE. *TR

NHTSA ODI 10544146

FOR SOME TIME THE VEHICLE HAS HAD AN INTERMITTENT ELECTRICAL STARTING PROBLEM, WHICH RESULTS IN A PERSONAL SAFETY ISSUE. MOST TIMES THE VEHICLE STARTS PROPERLY. AT TIMES, HOWEVER, WHEN THE KEY IS INSERTED AND TURNED, NOTHING HAPPENS. SOMETIMES THE VEHICLE CAN THEN BE STARTED USING THE REMOTE START AND THEN OPERATED BY QUICKLY INSERTING THE KEY AND TURNING IT. AT TIMES NEITHER THE KEY NOR THE REMOTE START WILL WORK. TYPICALLY, BY ALTERNATING BETWEEN ATTEMPTS TO USE THE KEY AND REMOTE START, THE VEHICLE CAN BE STARTED WITHIN 15 MINUTES. THE VEHICLE WAS RECALLED DUE TO THIS ISSUE AND WAS RECENTLY TAKEN TO KOONS TYSONS CHRYSLER IN VIRGINIA FOR SERVICE. HOWEVER, AFTER THE VEHICLE WAS RETURNED WITH A 'SOFTWARE UPGRADE' TO CORRECT THE ISSUE, THE PROBLEM CONTINUES. IT WAS AGAIN TAKEN THIS WEEK TO KOONS TYSONS CHRYSLER TO FIX THE PROBLEM, BUT THE SERVICE CENTER SAYS IT CANNOT REPLICATE THE PROBLEM ON ITS LOT AND THEREFORE WON'T DO ANYTHING MORE. IT SAYS IT COMPLETELY BELIEVES THERE IS AN ISSUE, BUT WANTS TO RETURN THE VEHICLE, WAIT UNTIL THE PROBLEM OCCURS AGAIN, AND THEN HAVE IT TOWED TO ITS SERVICE CENTER FOR APPRAISAL. OBVIOUSLY, THIS IS NOT A PRACTICAL SOLUTION. IT COULD PRESENT A DANGEROUS SITUATION OF HAVING MY WIFE STUCK WHO KNOWS WHERE (A DARK PARKING LOT, RAILROAD CROSSING, ETC.) WITH A VEHICLE THAT WON'T START. THIS IS A KNOWN ISSUE FOR A VEHICLE UNDER WARRANTY AND CHRYSLER NEEDS TO STEP TO THE PLATE, TAKE RESPONSIBILITY, AND FIX THE PROBLEM. IN THE MEANTIME, I'M DRIVING A RENTAL CAR AT MY EXPENSE AS CHRYSLER WILL NEITHER PAY THE RENTAL BILL NOR FIX ITS VEHICLE. *TR

NHTSA ODI 10535715

WE HAD THREE BLOW OUTS ON GOODYEAR TIRES WITH LESS THAN 15,000 MILES ON A 50000 MILE TIRE IN LESS THAN 1 MILE ON A STATE GRAVEL ROAD. WE WERE ONLY GOING 20 MPH AND THE BELTS BROKE IN THE THICKEST PART OF THE TIRE. I WAS BEING FOLLOWED BY ANOTHER PERSON ON THE THIRD ONE. GOODYEAR IS NOT STANDING BEHIND TIRES SAYING I WAS OFF-ROADING ON A STATE ROAD. IF I WAS GOING ANY FASTER I WOULD OF FLIPPED. I TALKED WITH OTHER PEOPLE AND ARE HAVING PROBLEMS AFTER 15,000 MILES. I COULD UNDERSTAND WITH ONE , MAYBE TWO TIRES, BUT THREE AT20MPH WITH A SHORT DISTANCE. GOODYEAR TOLD ME THE TIRES ARE NOT TO BE DRIVEN ON GRAVEL. 90 PERCENT OF PEOPLE DRIVE ON SOME TYPE DURING THE LIFE OF TIRE. THEY WERE BEING SOLD IN A AREA WERE GRAVEL IS PREVALENT AND THEY ARE NOT SAFE. NO TIRE SHOULD FAIL IN THIS WAY AT 20 MPH WITH A BELT BREAK WITH A SMALL ROCK LIKE WOULD BE FOUND ON MANY HIGHWAYS IN MANY SITUATIONS. THESE ARE GOODYEAR WRANGLERS SR-A MADE FOR OFF ROAD VEHICLES SUCH AS 4X4S, TRUCKS AND MANY OTHER VEHICLES MADE FOR DIRT. *TR

NHTSA ODI 10533478

SINCE I HAVE HAD THE JEEP THE TOP HAS LEAKED AND THIS HAPPENED BEFORE I HAD EVER TAKEN THE TOP OFF. IN DOING MY RESEARCH THIS HAS HAPPENED TO 100S OF OTHER PEOPLE. ONE WAS ABLE TO SUCCESSFULLY INITIATE THE LEMON LAW AND AFTER THAT SUCCEEDED SHE FOUND CRYSLER MANIPULATED THE VIN RECORDS. I HAVE GOTTEN NO HELP BRINGING THE JEEP BACK IT HAPPENS I DRY IT OUT. IF NOT THE CARPET GETS MOLDY AND SMELLS. MY NEIGHBOR HAS THE SAME YEAR AND MAKE SAME ISSUE WE HAVE BOTH GIVEN UP AND JUST HAVE TO DEAL WITH IT. I CANNOT KEEP TAKING TIME OUT OF MY DAY TO BRING IT BACK TO THE DEALER AS I HAD 5 TIMES PRIOR. I LOVE THE JEEP BUT HAVING RAIN POUR IN IF ITS COMING DOWN HARD ENOUGH OR COMING INTO PUDDLES IS FRUSTRATING AND FOR A NEW VEHICLE IT'S UNACCEPTABLE. THE ONLY RESPONSE I HAVE GOTTEN FROM JEEP IS BRING IT IN AGAIN THERE IS NO DESIGN FLAW YET THE DEALES WILL ADMITS THERE IS. I HAVE AHEAD LEFT ON MY LEASE AND SO FRUSTRATED. I WILL BE ON VACATION STARTING THURSDAY BUT NEEDED TO FILL THIS OUT AFTER ANOTHER DISCUSSION WITH CUSTOMER SERVICE AND THEY SAID OH WELL ESSENTIALLY IT'S A JEEP THEY LEAK :( SURE MOLDY FLOORS, AND WHAT OTHER SAFETY ISSUES ARE THERE? THIS FORUM U CAN FIND WEALTH OF OTHER COMPLAINTS OR BY DOING A SIMPLE GOOGLE SEARCH ON JK LEAKY TOPS. *TR

NHTSA ODI 10532724

WHILE DRIVING UNDER 30 MPH ON ASPHALT, DASH DISPLAY INDICATED "HOT OIL" WITH AN AUDIBLE DING. PLACED IN PARK AND ALLOWED THE TRANSMISSION TO COOL DOWN. FIRST TIME THIS HAS HAPPENED TO MY JEEP, HOWEVER AFTER RESEARCH THIS IS A COMMON ISSUE DUE TO THE TRANSMISSION COOLER NOT DOING ITS JOB. CAN RESULT IN EQUIPMENT FAILURE OR FIRE. JEEP CORRECTS ISSUE AFTER A FAILURE, HOWEVER IF YOU WAIT FOR FAILURE THEN YOU RISK FIRE. WITH 2 CHILDREN AND MY WIFE IN THE JEEP, THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED NOW FOR SAFETY. *TR

NHTSA ODI 10532228

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT DRIVER AND PASSENGER SIDE WHEELS BEGAN TO SHAKE ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR

NHTSA ODI 10520134

WHEN FILLING UP MY JEEP WITH GAS SOMETIMES FUEL WILL SPEW OUT EVEN WHEN THE FUEL PUMP CLICKS TO STOP. IT WILL SPEW OUT AND GO DOWN THE SIDE OF ME JEEP ONTO THE GROUND. ENOUGH WHERE THE ATTENDANT NEEDS TO BE TOLD. THIS IS THE SAME THING THAT HAPPENED ON MY 2008 JEEP WRANGLER AS WELL. *TR

NHTSA ODI 10519738

SHORTLY AFTER PURCHASING MY 2011 JEEP WRANGLER I NOTICED MY ROOF LEAKING. AFTER NUMEROUS ATTEMPTS TO GET IT FIXED IT STILL LEAKS RESULTING IN MOLD BUILDUP & FOWL ODOR. MY ENGINE DOES NOT HAVE THE POWER EXPECTED OF A NEW JEEP. WHEN I GET ON THE HIGHWAY MY RPM WILL RUN HIGH AND IT TAKES QUITE A WHILE TO GET UP TO SPEED. A COUPLE TIMES WHEN GOING OVER RIDGES OR BUMPS IN THE ROAD, MY WHEEL WILL VIBRATE VIOLENTLY & I HAVE VERY LIMITED CONTROL & MY BRAKES WILL NOT WORK APPROPRIATELY UNTIL THE SHAKING STOPS WHEN I SLOW. *TR

NHTSA ODI 10510156

FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. *TR

NHTSA ODI 10509735

TRANSMISSION IS A STANDARD SHIFT WHEN I LET OUT ON CLUTCH THE ENGINE WILL STALL. AT FIRST I THOUGHT BECAUSE I WAS NOT LETTING OUT ON CLUTCH PROPERLY AND HAD TO GET USED TO DRIVING IT.MY BOY FRIEND WHO DRIVES A DIESEL TRUCK WITH A STANDARD EVERYDAY HAD THE INCIDENT HAPPEN TO HIM AND SUGGESTED WE TAKE IT IN FOR SERVICE .WHICH THEY SAID THEY TEST DROVE AND CONCLUDED NO PROBLEMS MANY TIMES BACK TO DEALERSHIP WITH NO LUCK NOW I'M OUT OF WARRANTY. THE VEHICLE IS VERY DANGEROUS IT STALLS ALL THE TIME WHEN I SIT AND IDLE AT A RED LIGHT OR A CROSS ROAD AT A STOP SIGN WHEN I LET OUT ON CLUTCH IT STARTS ROLLING FINE WHEN CLUTCH IS DISENGAGED IT WILL NOT TAKE THE GAS THEN ENGINE WILL SPUTTER THEN DIE. CAN SOMEONE FROM YOUR AGENCY TEST MY JEEP PLEASE IT IS GOING TO CAUSE ME TO GET INTO A WRECK. I LIVE IN MOBILE ALABAMA. *TR

NHTSA ODI 10508489

WHENEVER I AM TRAVELING ON A TWO LANE ROAD AT APPROXIMATELY 55 MPH AND AM PASSED FROM THE OPPOSITE DIRECTION BY A LARGE SEMI, ALSO TRAVELING AT APPROXIMATELY THE SAME SPEED, THE HOOD ON MY WRANGLER LIFTS OFF ITS SEAT FROM THE GUST OF WIND CREATED BY THE SEMI. AFTER THE SEMI HAS PASSED, THE HOOD SETTLES BACK DOWN. THE HOOD LATCHES ARE MADE OF RUBBER AND ALLOW THE HOOD TO DO THIS. THIS CAN BE A LITTLE SCARY ESPECIALLY IF YOU ARE BEING PASSED BY MULTIPLE TRUCKS. THE HOOD GOES UP, COMES BACK DOWN, AND THEN REPEATS THIS UNTIL ALL OF THE TRUCKS HAVE PASSED. COULD THE HOOD LATCHES FAIL AND ALLOW THE HOOD TO HIT THE FRONT WINDSHIELD? *TR

NHTSA ODI 10507490

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ALLOWING THE ENGINE TO RUN WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY INTO A NEIGHBOR'S YARD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE EMERGENCY BRAKE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 16,400. *TR

NHTSA ODI 10505509

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT HE CONTINUED TO ATTEMPT TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SECURITY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10505351

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 60 MPH OVER A ROAD BUMP, THE FRONT END OF THE VEHICLE WOULD SHAKE VIOLENTLY TO THE POINT THAT THE CONTACT WOULD ALMOST LOSE CONTROL OF THE VEHICLE. IN ORDER TO CORRECT THE FAILURE, THE CONTACT HAD TO MERGE TO THE SHOULDER AND STOP THE VEHICLE COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC AND STATED THAT HE NEEDED TO REPLACE ALL FOUR TIRES. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TEST. THE FAILURE WAS MILEAGE WAS 22,000. UPDATED 4/11/13 *CN THE DEALERSHIP AND MANUFACTURER REFERRED TO THE PROBLEM AS THE DEATH WOBBLE. MANY SPECULATE IT IS CAUSED BY THE TRACK BAR, ALIGNMENT, STEERING AND SUSPENSION COMPONENTS, OR THE TIRES. THE CONSUMERS VEHICLE IS CURRENTLY BACKED BY A FIVE YEAR POWER TRAIN WARRANTY. HOWEVER, THE DEALERSHIP BELIEVED THE TIRES NEEDED TO BE REPLACED, AT HIS COST. THE CONSUMER DID NOT BELIEVE THE TIRES WERE THE ISSUE.

NHTSA ODI 10503640

FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. THIS HAS HAPPENED FOUR TIMES IN THE LAST MONTH AT TWO DIFFERENT FILLING STATIONS (FOUR DIFFERENT PUMPS). THE FUEL SPALSHED DOWN THE REAR AND SIDE OF THE VEHICLE AND ONCE ALL OVER MY SHOES. *TR

NHTSA ODI 10497712

FOR SEVERAL MONTHS THEVEHICLE HAS BEEN SPILLING FUEL WHEN FILLING UP, AND TODAY IT WOULD NOT ACCEPT THE FUEL. *TR

NHTSA ODI 10497795

WHEN FILLING WITH FUEL SOME THE AUTOMATIC STOP WILL TRIP ON THE PUMP WHEN THE TANK IS FULL THEN UP TO HALF A GALLON OF FUEL WILL SHOOT BACK OUT OF THE FILLER HOLE. THIS HAS HAPPENED AT VARIOUS GAS STATIONS FOR THE PAST SEVERAL MONTHS. *TR

NHTSA ODI 10496831

WHILE REFUELING, THE PUMP CLICKED OFF, AND FUEL SPIT BACK OUT ONTO THE SIDE OF THE CAR AND MY FEET. *TR

NHTSA ODI 10494687

DEALER INDICATED THAT CLOCK SPRING WAS FAULTY AND NEEDED REPLACEMENT. WAS TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY AND WOULD COST $500. RESEARCH HAS SHOWN THAT CHRYSLER EXTENDED WARRANTY ON 2008 MODEL TO 150K MILES OR 10 YEARS DUE TO FAULTY CLOCK SPRING. IT DOES NOT APPEAR THAT THE DESIGN FLAW WAS CORRECTED AND I FEEL THAT THIS PART SHOULD BE COVERED UNDER WARRANTY BY CHRYSLER FOR ALL MODEL YEARS. *TR

NHTSA ODI 10494588

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE SEATBELT FRACTURED WHILE THE CONTACT WAS SECURED IN THE DRIVER'S EAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY ADVISED THE CONTACT THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 10494485

I HAVE BEEN TOLD EVERYTIME I HAVE MY OIL CHANGED THAT MY OIL LEVEL IS VERY LOW, I ASKED THE DEALER IF THERE WAS A LEAK AND I WAS TOLD THAT THE 3.8L V6 ENGINES ALL CONSUME OIL AND IT IS NORMAL. THIS IS THE FIRST TIME I HAVE EVER BEEN TOLD THAT AN ENGINE CONSUMING OVER A QUART OF OIL OR MORE WAS NORMAL ON A CAR ONLY A FEW YEARS OLD. IF YOU GO THE LINK BELOW YOU WILL SEE THAT OTHERS ARE HAVING THE SAME PROBLEM AND DAMAGING THERE ENGINES. PLEASE HELP AND MAKE CHRYSLER FIX THERE ENGINE PROBLEM. HTTP://WWW.IPETITIONS.COM/PETITION/OILBURNINGJEEPWRANGLER/SIGNATURES. *TR

NHTSA ODI 10494513