What 325 owners told NHTSA about the 2011 Jeep Patriot

WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE FRONT FRAME BROKE AND THE CV AND FRONT DRIVERS SIDE WHEEL FELL OFF THE VEHICLE, I HAD TO WRESTLE THE VEHICLE OFF THE ROAD. THE VEHICLE HAS HAD TO HAVE BOTH FRONT AND BACK REPLACED WITH SEVERAL OTHER PARTS THE DEALER HAD BROKE IN THE PROCESS OF "FIXING" IT

NHTSA ODI 11363211

I WAS ON A SHORT TRIP WHEN A CAR BEHIND ME FRANTICALLY WAVED ME TO STOP AND INFORMED ME THAT MY JEEP WAS ON FIRE. THE EXHAUST BURNT A WHOLE THROUGH THE REAR BUMPER AND MELTED THE BUMPER. I HAD NO INDICATION THAT THIS WAS HAPPENING. *TR

NHTSA ODI 10694309

AFTER HEARING A NOISE IN MY EXHAUST SYSTEM, I CHECKED UNDER THE CAR AND FOUND MY MUFFLER LOCKED UP ABOUT 2 TO 3 INCHES WITH THE EXHAUST PIPE POINTING DIRECTLY AT THE BACK OF MY PLASTIC BUMPER. MY BUMPER WAS DISTORTED AND MELTING. I CAUGHT THIS PROBLEM BEFORE A FIRE STARTED BUT AM CONFIDENT THIS WOULD HAVE IGNITED. I THEN REACHED UP AND PULLED WITH A LITTLE FORCE DOWN ON THE MUFFLER AND IT SNAPPED BACK INTO THE CORRECT POSITION. THERE IS NO DAMAGE TO THE UNDERSIDE OF THE VEHICLE JUST THE DAMAGE TO THE MELTED BUMPER. I WENT TO A DEALERSHIP AND SHOWED THE SERVICE MANAGER THE PROBLEM. HE TOOK PICTURES AND CONTACTED CHRYSLER. AFTER WAITING ALMOST TWO WEEKS, THE SERVICE MANAGER CONTACTED ME AND TOLD ME CHRYSLER WOULD REPAIR MY BUMPER AS A COURTESY. I ASKED HIM IF THEY WERE GOING TO FIX THE PROBLEM WITH THE MUFFLER/HANGER BUT THEY REFUSED. I AM NOW DOING WHAT I CAN TO INFORM PEOPLE OF THE PROBLEM AND TRYING TO GET THE PROBLEM FIXED. I ALSO FOUND A VIDEO AT OREGONLIVE.COM WHICH DETAILS THE SAME PROBLEM WITH MY VEHICLE. *TR

NHTSA ODI 10500752