Home · 2011 Jeep Patriot · Complaints

What 325 owners told NHTSA about the 2011 Jeep Patriot

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (325)Crash / fire / injury (24)Engine (66)Suspension (55)Transmission & drivetrain (53)Body & structure (51)Airbags (43)Fuel system (32)Electrical system (31)Seat belts (25)Steering (19)Speed control (18)

10 of 325 complaints match · Airbags · crash/fire/injury only · clear filters

Nov 27, 2024Electrical systemAirbagsSeat beltsCrash

No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.

NHTSA ODI 11627697

May 20, 2019AirbagsCrash1 injury

I ROLLED THE JEEP AND NOT ALL THE AIR BAGS PROPERLY DEPLOYED. EVEN THE COP WAS SURPRISED. THE AIRBAG DID NOT COME OUT OF THE STEERING WHEEL.

NHTSA ODI 11208730

May 30, 2017AirbagsCrash1 death

ON MAY 18TH 2017 MY DAUGHTER HAD A CRASH THAT RESULTED IN HER DEATH WHILE DRIVING HER 2011 JEEP PATRIOT. SHE RAN OF OF A FM ROAD, JUMPED A SMALL DRAINAGE CULVERT ON A DOWNGRADE. CONTINUED STRAIGHT AND HIT ANOTHER DRAINAGE CULVERT A LITTLE LARGER WITH CEMENT AROUND IT ON AN UPGRADE WITH THE PASSENGER SIDE FRONT TIRE. ON THE OTHER SIDE OF THE CULVERT WAS A STOP SIGN AT AN INTERSECTION. THE STOP SIDE BROKE OFF DAMAGING THE WINDSHIELD AND ROOF ON THE PASSENGER SIDE. THEN THE VEHICLE CONTINUED INTO A PRIVATE YARD WHERE THE JEEP CAME TO REST. THE JEEP HAS A STANDARD TRANSMISSION AND WAS FOUND IN 5TH GEAR. A PARAMETRIC LIVED CLOSE BY AND ATTENDED TO HER RIGHT AWAY BUT WAS UNABLE TO REVIVE HER. THE SIDE CURTAIN AIRBAGS BOTH DEPLOYED AND HER SEAT BELT LOCKED ALTHOUGH WHEN THE SEAT BELT LOCKED IS NOT KNOWN. THE FRONT AIR BAG DID NOT DEPLOY. THIS VEHICLE IS INVOLVED IN AN INCOMPLETE RECALL WITHOUT REMEDY PERTAINING TO THE OCCUPANT RESTRAINT SYSTEM DATED SEPTEMBER 13TH 2016. FCA RECALL S61. NHTSA RECALL NUMBER 16V-668. ...UPDATED 06/13/17 *BF ...UPDATED 07/11/17 *BF UPDATED 11/1/2017*JS *BF *JS *JS *JS

NHTSA ODI 10992319

Jan 25, 2017AirbagsBrakesCrash

TL* TAKATA RECALL. THE CONTACT OWNED A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED DOWN A HILL AND DURING A SLEET STORM, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE POLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 10947552

Nov 21, 2016AirbagsCrash1 injury

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE MAKING A RIGHT TURN, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, A TWO INCH CONTUSION TO THE FOREHEAD, AND BRUISING OF THE FACE, NECK, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 32,800. UPDATED 02/03/17*LJ UPDATED 02/08/17.*JB

NHTSA ODI 10927295

Nov 1, 2016AirbagsTraction Control SystemCrash1 injury

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE SKID OFF THE ROAD. THE VEHICLE CRASHED INTO A TREE AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ARM, CHEST, LEG, AND FOREHEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE AND LATER TOWED TO AN INSURANCE LOT. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI 10920521

Aug 10, 2015AirbagsSeat beltsCrash1 injury

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, A VEHICLE CAME ACROSS FROM THE OPPOSITE LANE AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT PRETENSIONERS FAILED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WITH THE DIAGNOSES UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 10747486

Nov 19, 2014AirbagsCrash1 injury

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT EXPERIENCED A HEART ATTACK AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURED RIBS AND AN INJURED SPINE AND NOSE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VIN PROVIDED WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10659334

Sep 15, 2013AirbagsCrash1 injury

DRIVER LEFT ROAD, PROCEEDED OVER A SHORT GRASSY AREA, UP INTO TREES, HIT A TREE HEAD ON /RIGHT SIDE, THEN ROLLED TO THE LEFT DOWN AN EMBANKMENT. THE LEFT SIDE AIR BAGS DID NOT DEPLOY. INJURIES INCLUDED TRAUMATIC BRAIN INJURY. THE RECALL NOTICE FOR SIDE AIR BAGS ARRIVED BY MAIL A FEW DAYS LATER. WE CAN SUPPLY MILEAGE ON CAR LATER BUT PROBABLY UNDER 15,000 MILES. *TR

NHTSA ODI 10543690

Mar 19, 2013AirbagsCrash

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND FELL ASLEEP BEHIND THE WHEEL. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE OVER A BRIDGE AND CRASHED 30 FEET UNDER THE BRIDGE, ON THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY DURING IMPACT. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI 10503632

Working with the data? Download all 325 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Patriot verdict →