What 325 owners told NHTSA about the 2011 Jeep Patriot

I purchased my 2011 Jeep Patriot from a car dealership in October of 2020. After a week of having the vehicle, I noticed a loud clunking sound coming from underneath. I took it back to the dealer and was told it was nothing. After taking it to my mechanic, he found major rust and corrosion on the front and rear subframe and crossmembers. I paid $2200 in repairs on the car, only to find out the he only did the front end of the car. The back end is just as bad and the car is unsafe for me to drive. When he did the front end of the car, the pieces fell apart as he began taking it apart. This car was a ticking time bomb. It’s now June of 2021 and I don’t know what to do

NHTSA ODI 11421344

Front and Rear Crossmembers have significant rust/corrosion. Fiat Chrysler TSB 23-007-17 rev. B provides 10 year warranty extension for cross-members on 2008-2012 Jeep Patriot vehicles in rust belt states (including Maryland and DC, but excluding Virginia). My wife's 2011 Jeep Patriot has significant front and rear crossmember rust, and for most of it's life was parked in Arlington, VA, 2 miles from the Washington DC border. FCA says that our vehicle is not covered by the TSB Extended Crossmember Warranty. I contacted FCA Customer Care to request that they apply this extended warranty coverage to our vehicle, based on the close proximity to rust belt states (~2 miles), existence of significant rust on both cross members, and the vehicle clearly being within the affected model years covered by the TSB. FCA documented my complaint in Case number 79657231, but advised that there is no process for me as an owner to request that the extended crossmember warranty be applied to our vehicle. Basically, nobody at Chrysler is even going to consider my request. I am reporting this to NHTSA because I believe the TSB that FCA issued fails to remediate safety concerns on all affected vehicles. Their unwillingness to even review my request demonstrates they are not at all concerned about customer or vehicle safety. They should be forced to fix this safety issue on all impacted vehicles.

NHTSA ODI 11419474

The contact owns a 2011 Jeep Patriot. The contact stated while getting the vehicle inspected, she was informed that the front and rear cross member had holes due to rust. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 11V315000 (Steering). The manufacturer was informed of the failure and informed the contact that the vehicle was not eligible for the free repair. The failure mileage was approximately 131,641.

NHTSA ODI 11419566

Bought vehicle from Ray Price dealer 2 years ago with 81k miles Vehicle passed inspection with them(was already inspected upon purchase) was clearly told by salesman that vehicle didn't need to have warranty. Should raised a red flag being I purchase it cash for 10k. Began to notice a clunk sound..took it to my mechanic figuring it was just brakes and or rotors. He called me immediately and said the entire frame was rusted out. And good thing I made it to him and further driving I would have been in a severe accident. He told me to take it to the autobody shop. Upon inspection they found the entire subframe completely corroded. $2000 in repairs( not covered under any warranty) 3 weeks without car. Subframe and control arms had to be replaced

NHTSA ODI 11419580

Filled gas tank and restarted Jeep. Pulled away from gas station into traffic and the jeep sputtered and died. Restarted and spit and sputtered and died again. After several tries and waiting, car started. Idled roughly for a few minutes then cleared up. No problems or indication of any problems until had to get gas again. Another incident while filling gas tank, pump continuously cut off and had to pump extremely slow to fill tank. Again, sputter and spat after starting. At times as the gas is going in it sounds like a gulping sound after I stop pumping gas. These problems happen every time have to get gas. It is dangerous and very frustrating. This has been going on way too long. I took it to the shop and the mechanic says the roll over valve inside the gas tank is stuck and I must have a new gas tank installed at $1500. I would welcome you to inspect this vehicle. There have been no warning lamps, signals, messages, or other indicator of a problem with the vehicle.

NHTSA ODI 11419585

Subframe is a hazard

NHTSA ODI 11418945

THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE BEFORE THE VEHICLE LOSS MOTIVE POWER AND STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE FRONT AXLE AND THE CONTROL ARM NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. THE VIN WAS UNAVAILABLE. THE CONSUMER PROVIDED PHOTOS.

NHTSA ODI 11416411

THE VEHICLE STOPS WITHOUT WARNING - I HAVE ALMOST BEEN HIT SEVERAL TIMES WHEN DRIVING - THE CAR JUST STOPS RUNNING THIS HAS HAPPENED ON THE HIGHWAY AND ON NEIGHBORHOOD ROADS AND AT INTERSECTIONS - IF YOU LET IT SIT FOR AWHILE IT SOMETIMES WILL RESTART IT HAS BEEN SITTING IN MY DRIVEWAY FOR OVER A YEAR (PARTLY DUE TO COVID) BUT I AM AFRAID TO DRIVE IT - MARSHALL DODGE JEEP IN CRITTENDEN KY HAS IDENTIFIED THE ISSUE IS WITH THE TOTALLY INTEGRATED POWER MODULAR (TIPM) - I HAVE CONTACTED CHRYSLER FOR RECALL AS I KNOW OTHER MAKES HAVE BEEN RECALLED FOR THIS BUT THEY TELL ME THAT YOU HAVE NOT ISSUED A RECALL FOR MY PARTICULAR MAKE MODEL - PROB DUE TO IT IS A LIMIT EDITION THEY ONLY MADE A FEW OF THESE FOR THEIR ANNIVERSARY MY CAR HAS OVER 100,000 MILES AND I EXPECT TO MAKE SOME REPAIRS BUT THIS SEEMS IRRESPONSIBLE ON THE PART TO CHRYSLER AND I WOULD EXPECT THEM TO MAKE GOOD ON IT TO SOME EXTENT - I COULD HAVE BEEN SERIOUSLY INJURED WHEN MY CAR STOPPED GOING 65 MPH ON THE HIGHWAY - THE FIRST INSTANCE OF THIS OCCURRED IN 2019 - IT IS RANDOM SO IT TOOK A LONG TIME TO DIAGNOSIS AND THEN COVID KEPT MY CAR PARKED BUT I AM AFRAID TO DRIVE IT NOW

NHTSA ODI 11415285

TL*THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT SOON AFTER EXITING HIS DRIVEWAY, THE DRIVER'S SIDE REAR TIRE EXPERIENCED A BLOWOUT. THE CONTACT DROVE THE VEHICLE BACK TO THE DRIVEWAY TO INSPECT THE VEHICLE. UPON INSPECTION, HE BECAME AWARE THAT THE REAR CROSSMEMBER WAS RUSTED AND WAS DETACHING FROM THE VEHICLE. THE CONTACT CALLED EXECUTIVE JEEP (900 UNIVERSAL DR N, NORTH HAVEN, CT 06473) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS ALSO INFORMED THAT THE MANUFACTURER HAD EXTENDED THE WARRANTY ON THE VEHICLE FOR THE FAILURE HOWEVER, THE WARRANTY HAD ALREADY EXPIRED. THE FAILURE MILEAGE WAS 135,570.

NHTSA ODI 11414135

I HAD ALREADY TAKEN MY VEHICLE AND SUPPOSEDLY TO HAVE THE SAFETY RECALL DEALT WITH ABOUT 10 MINUTES AGO I WAS DRIVING DOWN MY ROAD AND THE SIDE CURTAIN AIRBAGS DEPLOYED FOR ZERO REASON.

NHTSA ODI 11414056

RECALL NUMBER: 13V-233 AND RECALL NUMBER: 16V-668 CALL DEALER TO HAVE THE RECALLS FIXED, AND THEY TOOK MY INFORMATION SAYING THEY WOULD CALL, BUT THEY NEVER DID. NOW THE PROBLEM HAS KEPT ME FROM HAVING THE REGISTRATION UP DATED. RESULTING IN GETTING THICKETS FOR DRIVING WITH EXPIRED TAGS.

NHTSA ODI 11408333

CROSSMEMBERS ROTTED. BRACKETS HOLDING IT ROTTED OFF. DIFFERENTIAL ROTTED. SUBFRAME ROTTED.

NHTSA ODI 11408229

2011 JEEP PATRIOT VIN# [XXX] WAS MADE AWARE THAT MY FRONT SUBFRAME IS RUSTING THROUGH ITS 10 YEARS OLD WITH WELL TAKING CARE OFF WITH 100000 MILES THE DEALER WON'T ANSWER MY ENQUIRERS. PLZ HELP ME. FINDING OUT THIS IS A BIG PROBLEM ON THESES VEHICLES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11407747

THE SUBFRAME AND REAR ARE RUSTING AND THE VEHICLE WON'T PASS INSPECTION AND THE VEHICLE IS DANGEROUS ON THE ROAD IF THE VEHICLE PASSES INSPECTION AND OUT OF NO WEAR THE RUST HITS AND THE VEHICLE IS NOW VERY UNSAFE. JEEP KNOWS ABOUT THE ISSUE BUT HAS NEVER ISSUED A RECALL. THEY REALLY SHOULD ISSUE A RECALL. THANKS

NHTSA ODI 11405731

THE LIGHT OF AIRBAGS TURN ON , TURN OFF STAY ON , ABS AND BRAKE ON LEFT LIGHT SIGNAL WHEN TURN ON SWITCH AND THE SIGNAL MAKE SOUND WARNING AND START TO FLASH TO FAST.

NHTSA ODI 11404022

WHEN FUELING AT A GAS STATION AND THE VEHICLE IS OFF I CAN ONLY PUT ROUGHLY 25 CENTS OF FUEL IN AT A TIME.

NHTSA ODI 11395608

MY MECHANIC HAS BEEN TELLING ME THAT THE FRAME/SUBFRAME OF MY JEEP PATRIOT IS EXTREMELY CORRODED. THE RUST HAS CORRODED OTHER PARTS OF MY CAR AND IT CAN CAUSE SERIOUS SAFETY ISSUES. THE CORROSION HAS SERIOUSLY DETERIORATED THE REAR CROSS MEMBER OF MY CAR. I KNOW THERE HAS BEEN A NUMBER OF CLAIMS TO CHRYSLER ON THE STRUCTURAL DAMAGES OF SOME JEEP MAKES/MODELS. I ONCE TRIED CLAIMING THE WARRANTY BUT THE DEALER DENIED SERVICES TO MY CAR. I NEED HELP TO FIX THIS.

NHTSA ODI 11395648

I BELIEVE A FEW YEARS BACK THERE WAS A RECALL ON THE AIRBAG SENSOR GOING OFF. I HAD THE SENSOR CHECKED, AND WAS TOLD THE RECALL WAS ADDRESSED AND CLEARED. MY SENSOR IS NOW GOING OFF AGAIN. IS IT POSSIBLE TO HAVE IT REPAIRED AGAIN UNTIL THE PREVIOUS RECALL?

NHTSA ODI 11388727

WHEN IT RAINS THE SUN ROOF LEAKS INSIDE OF THE CAR THROUGH THE INTERIOR LIGHT.

NHTSA ODI 11387965

WHEN FILLING THE FUEL TANK TO NORMAL FULL LEVEL, THE VEHICLE WILL STALL AND RUN AT VERY LOW RAM. THIS ONLY HAPPENS RIGHT AFTER FILLING THE TANK TO FULL AND STARTING TO ACCELERATE AT A NORMAL RATE. AFTER DOING RESEARCH, THIS SEEMS TO BE A VERY COMMON ISSUE ACROSS MANY JEEP VEHICLES.

NHTSA ODI 11387777

JEEP STALLS AFTER REFUELING. ANYTIME YOU FULLY FILL THE TANK THIS IS AN ISSUE. WAS VERY STARTLING THE FIRST COUPLE OF TIMES IT HAPPENED. I NOW EXPECT THIS TO HAPPEN, BUT FOR OTHER PEOPLE IT COULD BE AN EXTREME HAZARD. IT HAPPENS WITH THE VEHICLE STATIONARY OR IN MOTION. SUBSIDES AFTER SECOND OR THIRD RESTART...OR IF YOU LET IT SIT WITH THE GAS CAP OPEN FOR A MINUTE OR SO, THESE SEEMS TO HELP.

NHTSA ODI 11384394

THE FRONT SUBFRAME IS COMPLETELY RUSTED OUT AND DETERIORATED, UNSAFE TO DRIVE ANY LONGER.

NHTSA ODI 11378299

WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE FRONT FRAME BROKE AND THE CV AND FRONT DRIVERS SIDE WHEEL FELL OFF THE VEHICLE, I HAD TO WRESTLE THE VEHICLE OFF THE ROAD. THE VEHICLE HAS HAD TO HAVE BOTH FRONT AND BACK REPLACED WITH SEVERAL OTHER PARTS THE DEALER HAD BROKE IN THE PROCESS OF "FIXING" IT

NHTSA ODI 11363211

THE PROBLEM I AM HAVING IS WITH THE ROLLOVER VALVE WHICH IS LOCATED IN THE GAS TANK. WHEN I PUT FUEL IN, IT ACTS LIKE IT IS FULL, EVEN THOUGH THE GAS GAUGE IS TELLING ME THAT I HAVE TANK OF GAS. IT WILL ONLY TAKE THE GAS IF I PUT IN GALLON AT A TIME. THEN WHEN I START TO DRIVE IT, IT WANTS TO STALL, AND I HAVE TO GIVE IT THE GAS AND THEN IT RUNS. I HAVE DONE RESEARCH ONLINE AND THIS IS A PROBLEM IN ALL JEEPS. IF I AM IN AN ACCIDENT THE ROLLOVER VALVE COULD REMAIN OPEN INSTEAD OF CLOSING. THE VALVE IS STICKING AND UNRELIABLE. THIS VALVE DOES IT EVERY TIME YOU PUT GAS IN IT.

NHTSA ODI 11360562

THE COMPANY GRAVA CHRYSLER DODGE JEEP RAM (29 MYSTIC AVE, MEDFORD, MA 02155) , DID NOT PERFORM THE REQUESTED RECALL. HE RETURNED THE CAR TO ME WITH NO SOLUTION AND NO DOCUMENTS. BUT I HAVE AN EXCHANGE OF TEXT MESSAGES WITH THE EMPLOYEE OF THE COMPANY WHERE I MAKE IT CLEAR THAT I NEED THE RECALL.

NHTSA ODI 11341395