What 325 owners told NHTSA about the 2011 Jeep Patriot

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 50MPH, MY CAR STALLED. I ROLLED TO THE SHOULDER WITH THE RESIDUAL MOMENTUM. AFTER WAITING 3-5 MINUTES THE CAR WAS ABLE TO TURN OVER. I DROVE THE CAR UNTIL I COULD GET A SERVICE APPOINTMENT AT MY LOCAL CHRYSLER JEEP DEALER; DURING THAT TIME THE CAR CONTINUED TO STALL RANDOMLY. TWO DAYS BEFORE MY APPOINTMENT, MY CAR STALLED TO THE POINT WHERE IT WOULD NOT TURN OVER. I FIRST TOWED THE CAR HOME, THE FOLLOWING MORNING TOWED IT TO THE DEALERSHIP. THE DEALERSHIP HAD MY CAR FOR 4 DAYS AND COULD NOT DUPLICATE THE PROBLEM OR DETECT THE ORIGIN OF THE MALFUNCTION. SINCE HAVING THE CAR IN MY POSSESSION , I HAVE HAD THE CAR STALL EACH DAY IN USE. THIS CAR HAS PROVEN TO UNPREDICTABLE BUT MOST OF ALL UNSAFE. *JS

NHTSA ODI 10690430

WHILE TRAVELING AT BOTH HIGHWAY AND RESIDENTIAL SPEEDS MY JEEP PATRIOT WILL SUDDENLY, WITHOUT WARNING , LOSE POWER . THE FIRST OCCURRENCE WAS AT ~85,000 AND NOW OCCURS EVERY 50 MILES OR SO. ENGINE SHUT DOWN IS RANDOM WITHOUT WARNING AND HAS RESULTED IN NEAR COLLISIONS, AS I STRUGGLE TO GET OUT OF THE MOVING TRAFFIC LANE. ENGINE LIGHT WILL COME ON AFTER OCCURRENCE AND REMAIN ON UNTIL CAR HAS SET FOR THE NIGHT. ENGINE DIAGNOSTICS DO NOT APPEAR TO EXPLAIN PROBLEM PER REPAIR CENTER REPORT. *TR

NHTSA ODI 10681551

SUNROOF LEAKS AFTER SNOWFALL; AS IT MELTS, WATER COLLECTS IN THE DOME LIGHT AND POURS OUT LIKE A WATERFALL WHILE DRIVING. NO ELECTRICAL ISSUES YET, BUT TWO OCCURRENCES SO FAR. *TR

NHTSA ODI 10681630

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10668750

MY WIFE WAS DRIVING HER CAR ON A DAY AFTER IT HAD RAINED. AS SHE STARTED TO TAKE OFF, WATER STARTED POURING OUT OF THE OVERHEAD INTERIOR LIGHT AND ALSO THE FRONT INTERIOR LIGHT. THIS CONTINUES TO HAPPEN AFTER A RAIN. THE RAINS COMES DOWN FROM THE SUNROOF SOMEHOW AND SETTLES IN THE UPPER INTERIOR LIGHTING SYSTEM. IT IS ENOUGH WATER TO SOAK ANY PERSON(S) IN THE FRONT SEAT(S) OR COMPLETELY SOAK A SMALL TOWEL. *TR

NHTSA ODI 10668501

THE SUNROOF DRAIN TUBES FREEZE CAUSING THE SUNROOF RESERVOIR TO FILL WITH A SIGNIFICANT AMOUNT OF WATER. ANY VEHICLE MOVEMENT CAUSES THE WATER TO LEAVE THE RESERVOIR AND POUR DOWN THROUGH THE DOME LIGHT ONTO THE CONSOLE, RADIO, AND GEAR SHIFT CONTROL. *TR

NHTSA ODI 10664564

A YEAR AGO, I BROUGHT MY 2011 JEEP PATRIOT TO A CAR WASH. THE SUNROOF WAS CLOSED, HOWEVER WHILE GOING THROUGH THE CAR WASH, WATER STARTED POURING THROUGH THE SUNROOF AND THE LIGHT FIXTURES, INSTANTLY CAUSING AN ELECTRICAL SHORT AND DAMAGING THE ROOF LINER AND THE CAR STEREO. I IMMEDIATELY BROUGHT THE VEHICLE TO THE LOCAL JEEP DEALERSHIP. THEY KEPT MY CAR FOR TWO DAYS AND CALLED ME TO EXPLAIN THAT "THE CAR HAD DRIED OUT SO YOU CAN COME PICK IT UP." I TOLD THEM THAT I WAS HESITANT TO PICK THE CAR UP BECAUSE THERE WOULD SURELY BE ADDITIONAL DAMAGE THAT WOULD NEED TO BE INVESTIGATED I PICKED UP MY CAR THE STEREO AND LIGHTS STILL DID NOT WORK. FRUSTRATED, I CALLED THE JEEP CORPORATE CUSTOMER SERVICE LINE. THE REPRESENTATIVE EXPLAINED TO ME THAT JEEPS WERE NOT MEANT TO BE TAKEN INTO CAR WASHES. I ASKED HER HOW JEEP CAN MANUFACTURE OFF-ROAD VEHICLES THAT CANNOT BE WASHED. SHE REPLIED THAT I COULD GET A BUCKET AND HAND WASH MY VEHICLE.I DECIDED TO TAKE MY CAR TO AN OUT-OF-STATE DEALERSHIP .THEY HAD IT FOR SEVERAL DAYS AND CALLED TO TELL ME THERE WAS NOTHING WRONG WITH IT AND I COULD PICK IT UP. ONCE AGAIN, I PICKED UP THE VEHICLE AND THE LIGHTS AND STEREO STILL DID NOT WORK. OUT OF FRUSTRATION, I GAVE UP ON THE ISSUE FOR AWHILE UNTIL I WAS DRIVING DOWN THE HIGHWAY AND WATER STARTED POURING THROUGH THE SUNROOF AND FIXTURES ONCE AGAIN- DISTRACTING MY DRIVING BECAUSE WATER IS POURING EVERYWHERE. I PROMPTLY BROUGHT MY VEHICLE BACK IN TO THE LOCAL DEALERSHIP. THEY CALLED AND TOLD ME THEY FOUND A PIECE OF PAINTER'S TAPE IN THE SUNROOF FROM SOME RECENT PAINTING TO MY CAR I HAD DONE. I APPROACHED THE PAINT SHOP WITH NO REPLY. TODAY, THE CAR STARTED LEAKING THROUGH THE SUNROOF AND FIXTURES CAUSING WATER TO STREAM DOWN THE INSIDE OF THE WINDSHIELD, LIMITING MY VISION WHILE DRIVING. MY CAR IS STILL NOT FIXED BECAUSE JEEP IS UNWILLING TO ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR

NHTSA ODI 10660388

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING 60 MPH, THE HOOD OF THE VEHICLE MOVED UP AND DOWN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

NHTSA ODI 10660050

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT EXPERIENCED A HEART ATTACK AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURED RIBS AND AN INJURED SPINE AND NOSE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VIN PROVIDED WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10659334

BALL JOINTS/CONTROL ARM BAD AT ONLY 41,000 MILES. TOOK CAR FOR INSPECTION AND IT FAILED BECAUSE OF THIS. TECHNICIAN SAID THESE PARTS SHOULD HAVE NEVER FAILED AT 3 YEARS OLD AND ONLY 41,000 MILES. OF COURSE OUT OF WARRANTY BUT FROM WHAT I AM FINDING OUT, WARRANTY WOULDN'T COVER THESE ANYWAYS. I WONDER IF THESE PARTS WERE EVEN TESTED AS THEY SHOULD LAST LONGER, SO SEEMS TO ME THEY ARE DEFECTIVE. *TR

NHTSA ODI 10655379

CAR STALLED WHILE TRAVELING ON HIGHWAY AT 60 MPH. NO WARNING. PROBLEM CONTINUES, DEALER WILL NOT FIX. SAYS HE CAN'T FIND CAUSE OF STALLING. HOWEVER, NHTSA AND US GOV. REGULATORY AGENCY HAS BEEN INVESTIGATING MULTIPLE SIMILAR COMPLAINTS FROM OTHER JEEP PATRIOT OWNERS INCLUDING ONE WHO HAD HIS JEEP TOTALED BY ANOTHER CAR REAR ENDING HIS VEHICLE WHEN THE JEEP STALLED. I AM NOT SAFE IN THIS CAR. I NEED HELP HAVING JEEP STEP UP TO FIX THIS TRANSMISSION WHICH IS CLEARLY FAILING. JEEP IS WELL AWARE OF THIS PROBLEM WITH THE JEEP PATRIOT BUT UNLESS THERE IS A RECALL, THOSE OF US WHO BOUGHT THIS CAR IN GOOD FAITH HAVE BEEN HUNG OUT TO DRY. *TR

NHTSA ODI 10651865

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

NHTSA ODI 10644661

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 10626811

WHILE GOING ABOUT 75 MPH, COMING BACK FROM CALIFORNIA, THE ENGINE SEEMED TO START MAKING A DIFFERENT WHINING TYPE SOUND AND THEN THE LIGHT TELLING ME THE TRANSMISSION WAS OVERHEATING CAME ON. I IMMEDIATELY PULLED OVER AND LET IT SIT FOR 10 MINUTES WHILE IDLING , WHICH THE OWNER MANUAL SUGGESTED,. THE LIGHT THEN WENT OFF AND WE PROCEEDED HOME WITH NO FURTHER INCIDENT. IT WAS REALLY STRANGE THOUGH WHEN YOU ARE IN A LARGE GROUP OF VEHICLE'S AND YOU SUDDENLY LOSE ALL ABILITY TO ACCELERATE; DEFINITELY A POTENTIAL SAFETY ISSUE OUT ON THE ROAD.. *TR

NHTSA ODI 10625859

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10622314

STARTED MAKING WHIRRING NOISE, LOST POWER AND TRANSMISSION OVERHEAT LIGHT CAME ON. HAD TO PULL OVER ON HIGHWAY AT NIGHT. *TR

NHTSA ODI 10621044

TRANSMISSION OVERHEAT LIGHT, DECREASE SPEED ON HIGHWAY& NOISE. THIS IS 4 TH TIME THIS SUMMER. STEAMED ON SIDE OF HIGHWAY AGAIN THIS SUMMER UNTIL TURNED OFF AND COOL DOWN. *TR

NHTSA ODI 10616598

I HAVE A 2011 JEEP PATRIOT 4X4 WITH THE 2.4 LITER AND FOR THE LAST MONTH MY WIFE AND I ARE HAVING TROUBLE WITH THE ENGINE JUST SHUTTING OFF AND NOT WANTING TO START.ONLY HAD 2 TIMES WHEN THE ENGINE WOULD JUST SHUT OFF WHILE STOPPED(THANK GOD)AND HAVE HAS NUMEROUS TIMES WHEN THE ENGINE JUST WILL NOT START..SOMETIMES YOU HAVE TO MESS WITH THE GEAR SHIFT BUT MOST TIMES YOU HAVE TO TURN THE KEY REALLY HARD TO START OR JUST KEEP TRYING UNTIL IT DECIDES TO START.MY MAIN CONCERN IS THAT IT WILL JUST SHUT OFF WHILE RUNNING DOWN THE INTERSTATE.I CALLED CHRYSLER AND THEY SAID THEY HAD NO RECALLS AND I ASK THEM TO MAKE NOT OF MY PROBLEM AND THEY SAID THEY WOULD..THE GENTLEMAN SAID THEY WERE NO RECALLS FOR MY JEEP. *TR

NHTSA ODI 10614899

I PURCHASED MY 2011 JEEP PATRIOT FROM KRAFT NISSAN NOVEMBER 16, 2013. WHEN I INITIALLY PURCHASED IT THEY PRINTED OUT THE VEHICLE HISTORY REPORT SHOWING THAT THE VEHICLE HAS NEVER BEEN IN ACCIDENTS AND THAT THERE WAS ONLY ONE PREVIOUS OWNER. SINCE MY PURCHASE I COMPLIED WITH EVERY SCHEDULED SERVICING AND HADN'T HAD ANY MAJOR PROBLEMS. WELL, JULY 15, 2014, AS I WAS DRIVING ON THE HIGHWAY, THE TRANSMISSION OVERHEATING LIGHT LIT UP SO I DROVE TO THE NEAREST GAS STATION AND IMMEDIATELY CONTACTED THE JEEP CUSTOMER SERVICE LINE AND THE OPERATOR INSTRUCTED ME TO LET THE CAR COOL OFF BEFORE STARTING IT BACK UP TO CONTINUE WITH MY JOURNEY. AFTER ABOUT AN HOUR AND A HALF, I BEGAN TO DRIVE AGAIN AND I IMMEDIATELY CONTACTED KRAFT NISSAN TO SCHEDULE AN APPOINTMENT TO GET MY VEHICLE INSPECTED. MY APPOINTMENT WAS FOR JULY 17, 2014, AND I LEFT MY CAR THERE WITH THEM FOR 10 HOURS, FINALLY I CALLED THEM AND THEY EXPLAINED THAT MY TRANSMISSION FLUID WAS DIRTY AND THAT I NEEDED TO GET IT FLUSHED AND THE PRICE WOULD BE OVER $500. I DECLINED THE SERVICE BECAUSE THE PRICE SEEMED TO BE A BIT STEEP, AND I BEGAN TO CALL AROUND TO FIND A BETTER PRICE, MEANWHILE, I WAS CHARGED A $95 SERVICING FEE EVEN THOUGH THAT SERVICE SHOULD HAVE BEEN COVERED UNDER WARRANTY. AS I STATED BEFORE, I HAVE NEVER HAD ANY MAJOR PROBLEMS WITH MY AUTOMOBILE, WELL, JULY 18, 2014 MY CHECK ENGINE LIGHT LIT UP AND HAS BEEN ON EVER SINCE. IT IS NOW SUNDAY, JULY 20, 2014 AND THE LIGHT IS STILL ON. I AM PLANNING ON TAKING MY AUTOMOBILE BACK IN TO KRAFT NISSAN TO SEE EXACTLY WHY MY 'CHECK ENGINE' HAS BEEN ON SINCE MY VISIT WITH THEM. *TR

NHTSA ODI 10614789

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. THE FAILURE WOULD ONLY OCCUR WHEN USING THE AUTOMATION DRIVE TRANSMISSION AND THE AIR CONDITIONER WAS ACTIVATED. THE CONTACT MENTIONED THAT THE FAILURE DID NOT OCCUR WHEN USING THE TIPTRONIC TRANSMISSION OPTION. THE CONTACT ALSO INDICATED THAT THE FAILURE WOULD OCCUR PRIOR TO THE ENGINE WARMING UP TO NORMAL OPERATING TEMPERATURE. IN ADDITION, THE CONTACT ALSO STATED THAT THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

NHTSA ODI 10608646

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED AND DECELERATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.

NHTSA ODI 10599164

WAS DRIVING OUT OF A PARKING LOT SUNDAY AFTERNOON. CAR WAS RUNNING WITH NO PROBLEMS AND SUDDENLY ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. ELECTRONICS WERE STILL RUNNING. TRIED TO TURN ENGINE BACK ON, ENGINE ATTEMPTED TO CRANK BUT DID NOT SUCCESSFULLY TURN ON. TRIED TWICE WITH NO SUCCESS. WAITED 10 MINUTES AND IT TURNED ON WITH NO PROBLEM. DROVE DOWN A LITTLE FURTHER AND IT STALLED AGAIN, WITH ELECTRONICS STILL ON. MANAGED TO TURN ENGINE BACK ON RIGHT AWAY, BUT I WAS TOO WORRIED TO DRIVE IT. TOWED IT BACK HOME. CODE P0335 WAS INDICATED WHEN SCANNED. RESEARCHED ONLINE AND DISCOVERED ENGINES OF 2011 JEEP PATRIOT TEND TO STALL WITHOUT WARNING. *TR

NHTSA ODI 10597124

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING . THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, IT OCCURRED TWICE IN ONE DAY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER ADVISED THE DEALER TO UPDATE THE TRANSMISSION CONTROL AND POWER TRAIN MODULE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,001. UPDATED 08/28/14*LJ UPDATED 09/4/2014 *JS

NHTSA ODI 10596594

WHILE TRAVELING APPROXIMATELY 3 HRS AT HIGHWAY SPEED, WITH THE CRUISE CONTROL ON AND IN 108 DEGREE WEATHER, THE MOTOR SHUT DOWN. IF FELT AS IF THE VEHICLE RAN OUT OF FUEL. NO LIGHTS, NO WARNINGS, AND OVER 1/4 TANK OF FUEL. AFTER STOPPING ON THE SHOULDER THE MOTOR WOULD TURN OVER, BUT NOT START, MADE ME THINK THAT THE FUEL PUMP WAS BAD. 5 MINUTES LATER IT STARTED, BUT WHEN THE THROTTLE WAS PRESSED IT DIED AGAIN. ANOTHER 15 MINUTES OF SITTING THE VEHICLE STARTED, BUT FELT "SLUGGISH". I STARTED MOVING SLOWLY DOWN THE SHOULDER, AND THE VEHICLE BEGAN TO RESPOND NORMALLY, AND FINISHED THE LAST HOUR OF THE DRIVE WITHOUT INCIDENT. *TR

NHTSA ODI 10596251

DRIVER'S POWER DOOR LOCK STOPPED FUNCTIONING. IT IS SOLELY THE DRIVER'S DOOR. ALL OTHER POWER DOOR LOCKS FUNCTION APPROPRIATELY. THE DRIVER'S DOOR LOCK DOES NOT AUTOMATICALLY LOCK WHEN THE MINIMUM THRESHOLD SPEED IS REACHED. IT ALSO DOES NOT AUTOMATICALLY LOCK/UNLOCK WITH A KEY FOB. POWER DOOR LOCKS WERE CREATED TO ENHANCE DRIVER SAFETY, SO THE FACT THAT THIS STOPPED FUNCTIONING ON A VEHICLE LESS THAN 3 YEARS OLD IS PARTICULARLY CONCERNING. A SEARCH OF WEB SITES SUGGESTS THIS IS A KNOWN ISSUE WITH THESE JEEPS, BUT THE DEALER REPORTS NO RECALLS NOR SERVICE BULLETINS. *TR

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