What 124 owners told NHTSA about the 2011 Hyundai Tucson Hybrid Hev

WHILE DRIVING ON A FLAT ROAD SURFACE THE REAR SUBFRAME BROKE ON REAR PASSENGER SIDE AND CAR WAS DIFFICULT TO CONTROL. THE CAR WAS RECALLED FOR CORROSION AND TAKEN TO THE DEALER MARCH 2017 FOR THIS ISSUE I FEEL THIS SHOULD HAVE BEEN FIXED AT THAT TIME SO THIS WOULDN'T HAVE HAPPENED AND I DON'T THINK IT WAS DONE! THE CAR HAD 150,000 MILES AT TIME OF RECALL. I ALSO TOOK MY CAR REGULARLY THRU CAR WASH TO REMOVE ROAD GRIME FROM UNDERNEATH!

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MY CAR WAS HAVING ISSUES STARTING UP. ONE DAY WE STARTED THE CAR AND DROVE INTO TOWN AND IT STARTED TO MAKE A RATTLING NOISE. THE CAR WAS ALSO SLOW TO ACCELERATE. WHEN WE TRIED TO DRIVE HOME OUT OF NO WHERE THE ENGINE WENT OUT AND THE CAR WOULDN'T START AGAIN.

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RECALL ORDER 181 RECEIVED LAST YEAR.BEEN CHECKING BUT ALL I GET IS " REMEDY NOT AVAILABLE ' YOU CLAIMED THIS IS A DANGEROUS DEFEAT. WHAT DOES THIS MEAN, "REMEDY NOT AVAILABLE ''. A YEAR AND KEEP THINKING, IS THIS DEFEAT GOING TO HAPPEN WHILE I,M DRING ON THE I-4 HIGHWAY.?

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE, AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119, (216) 487-6295) AND REPAIRED PER THE RECALL. WHILE DRIVING, THE RPMS INCREASED, AND THE ENGINE REVVED AND MADE A CLICKING NOISE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SMOKE EMERGED FROM THE ENGINE. THE CONTACT LIFTED THE HOOD AND NOTICED OIL SPILLED ALL AROUND THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO HYUNDAI IT WAS A BOLT THAT GOT LOOSE AND CAUSED ALL THE HAVOK. RODS AND METAL WERE EVERYWHERE IN THE VEHICLE AND THERE IS APPARENTLY (HAVEN'T SEEN IT YET) A HOLE IN THE ENGINE BLOCK AND OIL PAN. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TR*JB *BF *JS

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MY CAR HAD A RECALL THAT WAS GOING ON FOR ABOUT A YEAR WITH MY CAR STALLING AND SMELLING OF BURNING OIL. EARLY THIS YEAR A LETTER WAS MAILED STATING RECALL IN BEING INVESTIGATED, (CAMPAIGN 181) THE END OF SEPTEMBER I GOT THE OFFICIAL LETTER ABOUT THE RECALL AND WHAT I NEEDED TO DO. IT TOOK A 1 WEEKS TO GET THE CAR IN. MY CAR STALLED TWICE DURING THAT TIME. DAYS BEFORE MY CAR GOT FIXED MY CAR STALLED TWICE, AND I START HEARING A LOUD NOISE IN WHICH I FOUND OUT AFTER THE RECALL WAS FIXED THAT MY VALVE COVERS NEEDED REPLACED. THE TECHNICIAN SAID THAT IT COULD NOT BE FIXED BECAUSE ENGINE WAS BAD. I HAD A CORPORATE REPRESENTATIVE WHO DID NOTHING, AND I HAD TO CALL 500 TIMES TO HAVE IT ESCALATED TO A CORPORATE MANAGER. AFTER I GOT A CORPORATE MANAGER IS WHEN GRAYSON HYNDAUI DECIDED TO GIVE ME AN ESTIMATE. MY CAR HAS BEEN PARKED AT HOME SINCE 9/24/2019 AND I HAVE PAID TO RENT A CAR SINCE THAT DAY AN TILL THIS DAY. I WANT THIS RESOLVED ASAP.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ENGINE HAS A VERY BAD KNOCKING SOUND AS DESCRIBED IN RECALLED CARS THAT CATCH FIRE WITH THE SAME ENGINE. I CAN'T DRIVE IT IN THIS CONDITION AND THE MECHANIC SAYS REPAIR IS VERY EXPENSIVE AND MIGHT NOT FIX THE PROBLEM. THERE IS A CONCERN THAT THERE ARE NO GOOD ENGINE PARTS FROM WHICH TO EVER FIX IT. THE SOUND JUST KEEPS GETTING WORSE.

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ENGINE NEEDS TO BE REPLACED YET MILEAGE AND YEARS ARE STILL UNDER WARRANTY LIMITS CAR 8 YEARS OLD 81000 MILES. HAVE SPENT OVER $500 GETTING IT TOWED NOW MECHANIC SAYS NEW ENGINE NEEDED CAR JUST STOP RUNNING WHILE IN PARK

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MY 2011 HYUNDAI TUCSON STALLED WHILE DRIVING ON A BUSY CITY ROAD . I WAS GOING STRAIGHT WITH 40 MILES/HOUR WHEN MY VEHICLE SUDDENLY LOST POWER FOR UNNOWN REASON, AND STARTED SLOWING DOWN, THEN COMPLETELY STOPPED. THE ENGINE STOPPED, GAS PEDAL WAS NOT RESPONDING. THE CHECK ENGINE, OIL PRESSURE, AND BATTERY LIGHT CAME ON AT THE SAME TIME WHEN CAR STALLED. BATTERY IS A COUPLE OF MONTHS OLD, EVERYTHING SEEM TO OPERATE NORMALLY EXCEPT THE VEHICLE DOES NOT START. FORTUNATELY I WAS ABLE TO PULL OVER TO A TURNING LAIN TO AVOID ANY ACCIDENT AND CALLED MY INSURANCE COMPANY TO HAVE THE VEHICLE TOWED TO SAFETY. I HAVE RECEIVED A RECALL LETTER FROM HYUNDAI A FEW MONTHS AGO, AND IMMEDIATELY CALLED THE NEAREST HYUNDAI DEALER TO HAVE THE VEHICLE CHECKED. THE REPRESENTATIVE SAID THEY DO NOT HAVE THE PARTS YET AND THEY WILL CONTACT ME AS SOON AS THE PARTS ARE AVAILABLE. I HAVE YET TO RECEIVE A CALL AND NOW MY VEHICLE STALLED. IT IS INOPERABLE.

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I PARKED THE CAR 6/12/19 WED THAT EVENING AND EVERYTHING SEEMED OK. AT 1030AM THE NEXT DAY, 6/13/19, I TRIED TO USE ELECTRIC KEY TO UNLOCK TO GO TO WORK AND REALIZED IT WOULDN'T UNLOCK SO I NOTICED BLACK SOOT ABOVE DRIVER WINDOW AND TRIED MANUAL KEY TO UNLOCK. I COULD BARELY CRACK TO SEE THE SEAT EXPLODED ON DRIVERS SIDE. CALLED 911 AND FIREMEN AND POLITICS ARRIVED. THE FIREMAN COMPLETELY OPENED THE DOOR AND AFTER EXAMINE SAID THE HEATED SEAT DEVICE HAD EXPLODED OR MALFUNCTION AND THE BACK OF SEAT WAS BLOWN IN A RECLINED TO THE BACK SEAT POSITION AND ALL WINDOWS COMPLETELY COVERED IN SOOT, AND A VERY STRONG ELECTRICAL FIRE SMELLL WAS OBSERVED. BELOW ARE PHOTOS OF CAR WHICH WAS PARKED AND IT HAPPENED DURING THE NIGHT.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000(ENGINE) WAS RECEIVED. TWIN CITY HYUNDAI (3024 AIRPORT HWY, ALCOA, TN) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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HYUNDAI MOTOR AMERICA IS CONDUCTING A SAFETY RECALL TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE ASSEMBLY IN CERTAIN MODEL YEAR 2010 THROUGH 2013 HYUNDAI TUCSON VEHICLES EQUIPPED WITH 2.4 LITER THETA-II ENGINES PRODUCED FROM MARCH 3, 2010 TO DECEMBER 31, 2012 BY HYUNDAI MOTOR COMPANY AT THE ULSAN PLANT IN THE REPUBLIC OF KOREA. SAFETY RISK THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK WHICH, IF LEFT UNREPAIRED AND OPERATED OVER TIME COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO HIGH SPEED STALL AND IN LIMITED CASES, A VEHICLE FIRE. MY AIR CONDITIONER HAS STOPPED WORKING AND TWO OF MY DOORS LOCKING MECHANISMS ARE NO LONGER WORKING.

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FEB 28,2019 MANUFACTURER RECALL NUMBER181 NHTSA RECALL NUMBER19V063 RECALL STATUSRECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA IS CONDUCTING A SAFETY RECALL TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE ASSEMBLY IN CERTAIN MODEL YEAR 2010 THROUGH 2013 HYUNDAI TUCSON VEHICLES EQUIPPED WITH 2.4 LITER THETA-II ENGINES PRODUCED FROM MARCH 3, 2010 TO DECEMBER 31, 2012 BY HYUNDAI MOTOR COMPANY AT THE ULSAN PLANT IN THE REPUBLIC OF KOREA. SAFETY RISK THE SUBJECT VEHICLES MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN AND ENGINE BLOCK WHICH, IF LEFT UNREPAIRED AND OPERATED OVER TIME COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO HIGH SPEED STALL AND IN LIMITED CASES, A VEHICLE FIRE REMEDY REMEDY NOT AVAILABLE YET - RECALL 181 TO DATE HYUNDAI HAS NOT CONTACTED US ABOUT A REPAIR

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TUCSON RECALL: THE CAR SEIZES WHILE IN MOTION, AND REVS IN MOTION WITHOUT THE DRIVER PUSHING THE ACCELERATOR/GAS PEDAL - MEANING THE DRIVER EITHER IS COASTING OR HAS A STEADY PRESSURE ON THE GAS PEDAL, AND THE SEIZING AND REVING OF THE CAR IS MORE THAN AND NOT EQUAL TO THE PRESSURE BEING APPLIED TO THE PEDAL - SO THE CAR IS "RACING" EVEN THOUGH THE DRIVER IS NOT INCREASING PRESSURE ON THE GAS PEDAL. THE CAR ALSO STALLS WHEN FIRST STARTED, UNLESS THE DRIVER REVS THE ENGINE USING THE GAS PEDAL IN PARK. THIS HAS BEEN OCCURRING OVER THE LAST YEAR - DESPITE THE CAR BEING SERVICED EVERY 3,000 MILES - SERVICE PROVIDER CANNOT PROVIDE DIAGNOSIS OR SOLUTION.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED SEIDEL HYUNDAI (6125 SHILLINGTON PLAZA, READING, PA 19607, (610) 775-5100) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR MONTHS. A LOANER VEHICLE WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL LEAKING ON THE GROUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI WEST ALLIS (10611 W ARTHUR AVE, WEST ALLIS, WI 53227, (414) 329-3100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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I RECEIVED AN INTERIM ENGINE RECALL LETTER FROM HYUNDAI IN MAY 2019' I CALLED THE DEALERSHIP TO GET MY CAR LOOKED AT AND THEY SAID THERE IS NO REMEDY YET AND TO WAIT FOR THE 2ND RECALL LETTER-I NEVER RECEIVED THE 2ND RECALL LETTER ' I WAS DRIVING TO WORK ON MONDAY, MAY 20TH 2019 AND I MADE A LEFT TURN ONTO A STREET AND MY CAR DIED IN THE MIDDLE OF THE STREET WHILE IN MOTION WITH NO WARNINGS WHATSOEVER-WAS NOT ABLE TO START CAR OR JUMPSTART IT '-MY CAR WAS IN THE MIDDLE OF THE STREET AND I HAD TO ASK A NEIGHBOR TO HELP ME MOVE THE CAR TO THE SIDE OF THE STREET 'MY HYUNDAI TUCSON IS 2011 AND HAS 79,000 MILES' CALLED A TOWING SERVICE TO GET IT TOWED TO THE DEALERSHIP AND THEY DID NOT GIVE ME A LOANER CAR-I HAD TO RENT A CAR OUT OF POCKET AND WAS TOLD I'M ONLY BEING REIMBURSED $38/DAY

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HIGHWAY, BRIDGE, FOLLOWING SIGNIFICANTLY FAR BACK. CAR STOPS AHEAD AND I BRAKE IN PLENTY OF TIME (MY SON WAS IN THE FRONT SEAT AND CAN ATTEST TO THAT). CAR BRAKES BUT VERY SLOWLY, NOT IN TIME SO WE HIT THE STATIONARY CAR AND THEN WE WERE HIT MUCH HARDER FROM BEHIND. AIRBAGS DEPLOYED. THE CAR IMMEDIATELY FILLED WITH SMOKE WHICH I ATTRIBUTED TO THE AIR BAGS BECAUSE I DID NOT KNOW ANY BETTER. VERY SCARED, I SCREAMED FOR THE KIDS TO GET OUT OF THE CAR. SMOKE WAS GONE BY THE TIME POLICE ARRIVED. WE WERE OK, MY SON AND I HAD SORE RIBS AND WHILE TALKING WITH POLICE MY LEFT HAND WAS BURNING FROM SOMETHING. NOTHING WAS VISIBLE SO I SAW KNOW POINT IN TELLING ANYONE. IT LEFT A RASH AND WITHIN TIME IT PEELED AND NOW IS BACK TO NORMAL. A FEW DAYS LATER, HAD SOME HEADACHES. WENT TO THE ATHLETIC TRAINER AT OUR SCHOOL (I AM A TEACHER) AND WAS PUT ON CONCUSSION PROTOCOL. CAR WAS TOTALED. THE FRONT LOOKED LIKE AN ACCORDION AS WE WERE PUSHED SIGNIFICANTLY INTO THE VEHICLE IN FRONT BY THE CAR WHO HIT US FROM BEHIND. I WAS SO RELIEVED THAT EVERYONE WAS OK THAT I REALLY DID NOT THINK ABOUT IT UNTIL RECALL NOTICE CAME FOR THE CAR WHICH OF COURSE WAS ALREADY GONE. ENGINE PROBLEMS WITH "OIL LEAKS AND POSSIBLE SPONTANEOUS FIRES, INCREASING RISK FOR ACCIDENT" IS THE WORDING ON THE RECALL.

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CAR HAD BEEN STARTING UP ROUGH BY. ALSO UNDER MY CAR ON DRIVERS SIDE UNDER PLASTI COVERING HAD A STREAM OF BLACK FLUID THAT LOOKED LIKE OIL AND SMELLS LIKE GAS.ALSO INSIDE ITS SMELLS. 2ND TIME IT DID THAT AND SEEMS LIKE AFTER I FEEL UP ALL THE WAY IT DOES IT THEN STOPS TILL I FILL UP AGAIN

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TAKATA RECALL : I HAVE TO DRIVE 47 MILES ON A FAST PACED HIGHWAY IN SOUTHERN FLORIDA IN ORDER TO GET TO MY JOB, DAILY. MULTIPLE TIMES A WEEK I EXPERIENCE A STALL WHILE TRAVELING AT HIGH SPEEDS ON THE HIGHWAY. I TOOK MY CAR TO A LOCAL HYUNDAI DEALERSHIP RECENTLY AND THEY DID NOT EVEN KNOW ABOUT THE UPCOMING RECALL. FOR MONTHS, I HAVE BEEN HAVING TO DRIVE MY CAR AND FEEL UNSAFE. I HAVE TO GO TO WORK, AND I DO NOT HAVE ANOTHER VEHICLE OPTION. I FEEL UNSAFE AND AM INCREDIBLY UPSET THAT HYUNDAI HAS NOT FOUND A RESOLUTION YET. IF THIS PROBLEM IS NOT FIXED SOON I WILL BE FORCED TO GET ANOTHER VEHICLE, REGARDLESS OF MY FINANCIAL SITUATION. MY NEXT VEHICLE WILL NOT BE A HYUNDAI, SOLELY BECAUSE OF THE AMOUNT OF TIME THIS RECALL RESOLUTION IS TAKING.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S HYUNDAI OF URBANA (LOCATED AT 1101 NAPLETON WAY, URBANA, IL 61802, (217) 364-7894) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC FOUND THAT THE ENGINE WAS LEAKING OIL FROM THE OIL PAN AREA. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 68,122. *DT *TR *LN 4-17-2019: CALLED HYUNDAI AND SCHEDULED A CHECKUP OF THE VEHICLE AT THE LOCAL DEALERSHIP. A CASE WAS OPENED WITH HYUNDAI REGARDING THIS. 5-17-2019: VEHICLE CHECKED BY DEALER, DEALER MENTIONED WILL SUBMIT THE OIL PAN SEAPAGE TO HYUNDAI FOR NEXT ACTIONS AND WAS TOLD WILL BE GIVEN A CALL BACK. ATTACHING THE FINDINGS FROM THE DEALER. NO RESPONSE FROM HYUNDAI. 11-14-2019: PHOTOS OF OIL PAN LEAK AGAIN SENT BY DEALER TO HYUNDAI MOTOR AMERICA. HYUNDAI DELCINED TO REPAIR, STATING VEHICLE WAS NOT INVOLVED IN THE HYUNDAI RECALL-181 AND IS OUT OF WARRANTY (OIL PAN LEAK FOUND IS SIMILAR TO NHTSA CAMPAIGN NUMBER: XXXXXXXXX). ATTACHING THE RESPONSE FROM HYUNDAI. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROUTE 60 HYUNDAI, 8575 20TH ST, VERO BEACH, FL 32966, (772) 569-6004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.

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