What 124 owners told NHTSA about the 2011 Hyundai Tucson Hybrid Hev

The contact's daughter owns a 2011 Hyundai Tucson. The contact stated that upon his daughter attempting to enter the vehicle through the front driver’s side door, the door failed to open. The contact stated that his daughter opened the front passenger’s side door and there was black smoke coming from inside the vehicle. The contact’s daughter discovered that the front driver’s side seat, driver’s side door panel, and headliner was burned. The contact stated that the Fire Department was not called to the scene. There was no one injured. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The dealer was notified of the failure and a tow truck was sent to the residence. While the vehicle was in the dealer's possession, the failure was acknowledged, but the dealer stated that the damages would not be covered for free. The manufacturer was notified of the failure but offered no assistance. The vehicle as not repaired and remained with the dealer. The failure mileage was unknown.

NHTSA ODI 11653195

Recall # 251 has been going on at great length and I have an appointment for 11:30am April 1,2025 for what they deem as a solution to # 251 Recall that does not fix the problem and goes against everything that the NHTSA and FEDERAL GOVERMENT LAWS are in place for, you are allowing them to continue to not do what the laws clearly state and in a certain time period have repaired, replaced or make restiitution for the recalled issue it also is stated that they do not need to for automobiles older than 15years.Their Bandaid only creates other problems and dangers and by 02/11/2026 my car will be 16years old but it wasn’t when all this first started,I own a time bomb and can not afford to buy another vehicle,Im retired and live on a fixed income. Im not sure if letting them change a fuse to a lower wattage so it would fail and make the ABS System Disabled there by stopping leaking brake fluid from igniting.Does Not Meet Any Requirements and Creates More Issues.My Car has AWD and is low mileage for the age.I don’t agree with letting them do this but Im afraid of what NHTSA or They can do if I don’t,Why aren’t you stopping them perpetrate a fraud.This is not by your own law's fines have not helped the millions involved in this #251 Recall Thankyou.

NHTSA ODI 11651584

Happened to be driving our car (11/23/25) to drop off our other car for brake pad replacement. On the way to our mechanic the brake light came on in the dash cluster. After having spoken to our mechanic we prepared to leave the car we planned to drop off. Got in our Hyundai Tucson and the brake light was still on, odd. Proceed to back up and he brake pedal almost went to the floor. Got out looked underneath the car and there was a puddle of brake fluid. The Hyundai was unsafe to drive as it had no brakes and we left it at our mechanic. He called Friday to say Hyundai longer makes the brake lines and he was searching for the front brake lines that corroded away and failed. He said the rear lines we coated to protect them from corrosion and the front lines were not. Learned over the weekend that the Canadian government recalled almost 300K Hyundai vehicles for corroded or failed brake lines. Why hasn't the US addressed this serious safety issue? My image is too large to be accepted by your system. Is there another way to submit it? We were incredibly fortunate as we were going home on a highway at rush. If the brakes failed I'm certain we and others would have been injured.

NHTSA ODI 11638751

I am writing regarding the NHTSA Recall Number23V651000. I have been on a waiting list since July when the recall notice about a remedy finally being determined was sent in the mail. I have now called Hyundai of Cool Springs in Tennessee about where I am on the list. At one point they were saying September, then when I called again they were thinking some time in November. We are now almost out of November and I am not getting any updates and would like to park my daughter's vehicle in the garage. The dealership is saying that parts or something on back order with no idea on when I can expect an appointment to resolve this issue. I didn't let my daughter take the car to college thinking I would be able to resolve this by the time we were hitting winter break and her returning to school in January. Please provide guidance on other options to get this remedy taken care of. Thank you

NHTSA ODI 11626390

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11616252

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11602942

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11593456

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11583473

The contact owned a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000) however, the part to do the recall repair was not yet available The contact stated while driving 45-50 MPH, there was smoke coming from underneath the passenger's side of the hood. The contact immediately veered to the side of the road and exited the vehicle. The contact stated while attempting to grab the fire extinguisher in the trunk, she noticed that there was fire underneath the vehicle. The vehicle became engulfed in fire. A fire department report and a police report were filed but were not currently available. The contact and the three other passengers who were occupying the vehicle at the time of the incident sustained trauma but did not seek medical assistance. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11583094

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11576020

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11573194

Nothing yet, but the information sent to me on 11-28-2023 stated that the defect could cause a fire and be quite dangerous, but no remedy has come forth yet. It is unsettling to drive a car which could catch fire while driving or parked. How long do we patiently wait for our cars to burst into flames?

NHTSA ODI 11573004

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11568064

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565920

The contact owns a 2011 Hyundai Tucson. The contact stated while driving 25-30 MPH at night, the vehicle was shuddering and lost motive power. The contact was able to veer to the side of the roadway. The contact off and restarted the vehicle, and the check engine warning light illuminated. The contact continued driving; however, the failure recurred, and the vehicle could not exceed 30 MPH. The contact pulled into the nearest gas station. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer covered the cost of the repair. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 116,000. VIN tool confirms parts not available.

NHTSA ODI 11565941

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565104

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560722

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11559972

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558711

The contact owns a 2011 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The ABS, the Hill Descent, and an unknown warning light were illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called an independent mechanic and was referred to the NHTSA Hotline. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11557299

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557300

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11557011

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11555276

No known malfunction at this time on my vehicle - however a recall #251 has been issued with no repair available. Recall strongly recccommends parking car outside and away from structures due to possible fire which can also occur during driving. This problem has been going on with Hyundai cars for several years - AND THEY STILL DON'T HAVE A SOLUTION??? I called my two local dealerships and neither was aware of recall campaign 251. I asked if my ABS module completely failed - what module would they replace it with? I was advised that they would probably sell me a new one costing $1900 plus labor THAT HAS THE SAME PROBLEM!!! Hyundai is not taking this seriously - This is not being repaired in a timely manner. PLEASE RESTRICT THEM FROM SELLING ANYMORE CARS IN THE USA UNTIL THIS RECALL HAS A REMEDY!

NHTSA ODI 11554902

The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available for repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available for repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11553998