What 181 owners told NHTSA about the 2011 Hyundai Santa Fe Hybrid Hev

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED A PERIOD OF UNINTENDED ACCELERATION. AS A RESULT, THE CONTACT CRASHED INTO A BRICK WALL. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BURNS FROM THE AIR BAG AND A NECK INJURY WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/12/16*LJ UPDATED 4/18/18*JB *TR

NHTSA ODI 10781147

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ENTERING A PARKING AREA AT 10 MPH, THE BRAKE FAILED TO ENGAGE AS THE BRAKE WARNING LIGHT FAILED TO ILLUMINATE. THE CONTACT ATTEMPTED TO AVOID A CRASH HOWEVER, CRASHED INTO AN ICE EMBANKMENT. THE CONTACT SUSTAINED INJURIES TO BOTH HANDS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) LETTER WAS RECEIVED AFTER THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

NHTSA ODI 10544404

FIRST OF ALL I KNOW OUR 2011 HYUNDAI SANTA FE IS NOT MADE IN USA, IT IS A KOREAN 2.4 L, 7 SEATER BOUGHT IN PANAMA. I WROTE TO THE HYUNDAI COMPLAINT WEBSITE AND THEY VERY POLITELY ANSWERED THAT THE CAR WAS A NON-US MODEL AND THEY SENT ME A LINK TO A WEBSITE WHERE I COULD FILE THE COMPLAINT. I DID IT BUT I HAVE NOT RECEIVED AN ANSWER, YET. MY FIRST PROBLEM AFTER THE CRASH WAS THE UNAVAILABILITY OF PARTS FOR REPAIRING THE CAR. I FILED A COMPLAINT WITH OUR LOCAL CONSUMER AUTHORITY HERE IN PANAMA. OUR CAR WAS IN THE SHOP FOR MORE THAN 9 MONTHS, ITS RUNNING NOW BUT STILL SOME PARTS MISSING. THE ISSUE IS THAT AFTER GETTING THE CAR BACK FROM THE SHOP I RECEIVED A CALL FROM OUR LOCAL HYUNDAI DEALER (PETROAUTOS) TELLING ME ABOUT THE CAMPAIGN OF THE FAULTY BRAKE SWITCH (JUST AS IN THE US MODELS) AND THAT I HAD TO TAKE THE CAR TO THE DEALER. SO I LOOKED UP IN INTERNET AND I FIND SEVERAL RECALLS RELATED TO THE BRAKES. I TOOK THE CAR TO THE DEALER AND THEY CHANGED THE SWITCH. SO IM WONDERING IF THIS WAS RELATED TO THE CRASH BECAUSE I ALWAYS HAD MY DOUBTS OF WHAT HAPPENED WHEN I BRAKED THAT DAY. FINALLY THERE WAS A CRASH AND ALTHOUGH I KNOW THIS MAY ONLY BE FOR YOUR INFORMATION OR FILES, AND THAT YOU CAN'T HELP ME; PLEASE TAKE THIS INTO ACCOUNT FOR YOUR EVALUATIONS. THANKS.

NHTSA ODI 10541823