Jul 29, 2016Airbags
TAKATA RECALL - ON APRIL 15, 2016, I FIRST CALLED PACIFIC HONDA TO SCHEDULE REPAIR UNDER THIS RECALL. I HAVE CALLED BACK A NUMBER OF TIMES SINCE THEN AND HAVE YET TO RECEIVE AN APPOINTMENT FOR REPAIR OF THE AIRBAGS SUBJECT TO THIS RECALL.
NHTSA ODI 10891605
Jul 27, 2016Airbags
TAKATA RECAL - GOT A NOTIFICATION FROM HONDA RE DRIVER SIDE AIR BAG RECALL. TOOK CAR INTO LOCAL HONDA DEALERSHIP 06/29/2016. WAS TOLD THAT ANOTHER RECALL ON THE PASSENGER SIDE AIR BAG ALSO APPLIES TO MY CAR, AND THAT NEITHER AIR BAG IS AVAILABLE AT THE DEALERSHIP FOR REPAIRS TO BE PERFORMED. SERVICE REPRESENTATIVE ORDERED THE PARTS AND TOLD ME THAT I WILL BE NOTIFIED ONCE THEY ARRIVE, AND SERVICE REPRESENTATIVE TOLD ME THAT HE CAN NOT PROVIDE AN ESTIMATE AS TO HOW LONG IT WOULD TAKE FOR THE AIR BAGS TO ARRIVE. TODAY IS 07/27/2016, IT HAS BEEN 4 WEEKS SINCE MY FIRST VISIT TO THE LOCAL HONDA DEALERSHIP ABOUT THE AIR BAGS, AND STILL NO AIRBAGS AND NO DATE OF THEIR EXPECTED DELIVERY.
NHTSA ODI 10889071
Jul 27, 2016Steering
LOST POWER STEERING WHILE DRIVING ON THE HWY IN MY 2011 HONDA FIT WITH ABOUT 58,500 MILES DRIVEN.. HAD CAR PARKED IN THE SUN FOR SEVERAL HOURS WITH AMBIENT TEMPERATURE OF 92F, GOT IN AND DROVE HOME, HAD RADIO ON, A/C ON, GAS LEVEL CLOSE TO THE EMPTY INDICATOR ("E")., AND WITHIN 5 MINUTES OF DRIVING, WAS ON THE FREEWAY AT THAT TIME, THE ELECTRIC POWER ASSISTED STEERING FUNCTIONALITY FAILED. I ALMOST LOST CONTROL OF VEHICLE, STEERING WAS HEAVY AND DIFFICULT, NO LIGHTS ILLUMINATED TO INDICATE A PROBLEM, WAS ABLE TO STAY IN # 1 LANE TILL I REACHED HOME. WHEN I STARTED THE CAR THE FOLLOWING DAY, AND POWER ASSIST FUNCTIONALITY WAS MAGICALLY RESTORED. I VISITED THE LOCAL HONDA DEALERSHIP SERVICE DEPARTMENT AND SERVICE REPRESENTATIVE CLAIMED THAT HE HAS NOT HEARD OF SUCH PROBLEMS WITH THE HONDA FIT, EVEN FOR EARLIER YEARS WHEN I ASKED SPECIFICALLY. SERVICE REPRESENTATIVE WAS NOT EVEN INTERESTED IN HOOKING UP ANY DEVICES TO SEE IF INFORMATION CAN BE RETRIEVED FROM THE COMPUTER IN THE CAR.
NHTSA ODI 10889062
Jul 26, 2016Airbags
TAKATA RECALL: UNLIKELY WILL TIMELY CORRECTION OCCUR.
NHTSA ODI 10888658
Jul 25, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10888299
Jul 22, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10887746
Jul 20, 2016Airbags
KEEP CALLING VENTURA HONDA TO GET AIRBAG RECALL PARTS AND FIX. THEY KEEP LOOSING MY PLACE IN THE QUEUE FOR REPAIR. VENTURA IS A HUMID AREA AS LOCATION IS NEXT TO OCEAN. HONDA RESPONSE UNACCEPTABLE. DOT MUST TAKE ACTION TO GET THESE FAULTY AIRBAGS REMEDIED MUCH MORE QUICKLY. THANK YOU. (LATEST CALL 7/18/2016) *TR
NHTSA ODI 10886249
Jul 18, 2016Airbags
TL* THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT STATED THAT THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT A FAILURE MAY OCCUR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10885588
Jul 12, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10884244
Jul 6, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10883120
Jul 5, 2016Airbags
TL* THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10882538
Jun 27, 2016Airbags
TAKATA RECALL: I IMMEDIATELY CONTACTED MY HONDA DEALER ABOUT THE DRIVER SIDE AIRBAG RECALL ON 3/24/15. OF COURSE I WANTED TO BE PUT ON A LIST FOR PRIORITY, EXPECTING FIRST COME FIRST SERVE, IN THE ABSENCE OF ANY OTHER KNOWN ORDERLY APPROACH TO THIS NIGHTMARISH ORDEAL. HOWEVER WHEN I CONTACTED THE LOCAL DEALER AND THE NATIONAL HONDA HOTLINE 6/21/6 FOR AN UPDATE, NEITHER COULD PROVIDE ANY NEW INSIGHT WHATSOEVER AFTER 3 MONTHS HAD PASSED. THIS IS NOT ACCEPTABLE. A MANUFACTURER CAN PROVIDE SOME AT LEAST REMOTELY ACCURATE DELIVERY ESTIMATE UPDATE AND DISSEMINATE THAT INFO. ALSO, SOMEONE IS RESPONSIBLE FOR ACQUIRING THAT INFO, COORDINATING WITH OTHER ENTITIES AND DISSEMINATING THAT INFO. RATHER IMPORTANT WITH LIVES AT RISK. IF THESE PARTS ACTUALLY START TO TRICKLE IN, WE, AND EVERYONE INVOLVED, NEEDS TO KNOW TIME FRAMES, AND IF THERE IS A SYSTEM OF SOME SORT IN PLACE ,SO THAT DEALERS CAN PROVIDE A BETTER ANSWER THAN "I DON'T KNOW", AND THE CUSTOMER CAN KNOW THAT THEY HAVEN'T "FALLEN THRU THE CRACKS" WHICH IS PRETTY COMMON IN THE REAL WORLD. THANKS
NHTSA ODI 10876926
Jun 21, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10875554
May 27, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND UPON CALLING MORE THAN THREE DEALERS, THEY WERE NOT ABLE TO PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS TO BE CONTACTED TO DETERMINE WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10871235
Apr 26, 2016Airbags
NHTSA RECALL 16V-061 HONDA CAMPAIGN NUMBER JY1 I'VE BEEN TRYING TO DEAL WITH A LOCAL DEALER BUT THEY WILL NOT RESPOND TO MY MESSAGES
NHTSA ODI 10861444
Apr 14, 2016Airbags
TAKATA RECALL ITHACA CARSHARE IS A SMALL NON-PROFIT ORGANIZATION SERVING 1,400 COMMUNITY MEMBERS WITH 25 VEHICLES AVAILABLE FOR SELF-SERVE RESERVATIONS ON A 24/7 BASIS. SIX OF THESE VEHICLES ARE HONDA FITS AFFECTED BY THE TAKATA RECALL. FOR THE SAFETY OF OUR MEMBERS AND LIABILITY PURPOSES, WE REMOVED THESE VEHICLES FROM SERVICE ON APRIL 4, 2016. WE HAVE SPOKEN WITH BOTH OUR LOCAL HONDA DEALER AND HONDA CORPORATE MULTIPLE TIMES, AND THUS FAR BOTH HAVE REFUSED TO PROVIDE ANY COMPENSATION FOR THE LOSS OF REVENUE CAUSED BY THESE VEHICLES BEING UNSAFE TO DRIVE. EACH VEHICLE REQUIRES INSTALLATION OF SPECIALTY HARDWARE FOR OUR USE, SO SUBSTITUTE VEHICLES PROVIDED BY HONDA (WHICH HAVE NOT BEEN OFFERED) ARE NOT AN OPTION FOR US. AS EACH DAY GOES BY, WE LOSE $250-300 IN REVENUE, SO AS OF THIS WRITING WE HAVE LOST OVER $3,000. AS A SMALL NON-PROFIT, THIS RECALL HAS A HUGE EFFECT ON OUR BUDGET. WE EXPECT THAT OUR LOSSES WILL TOTAL AT LEAST $10,000, IF NOT MORE. FAILURE OF HONDA TO PROVIDE COMPENSATION FOR THIS LOSS IS BOTH INCONVENIENT AND UNACCEPTABLE. WE CONTINUE TO SEEK COMPENSATION FOR THIS LOSS AND REQUEST ANY ASSISTANCE YOU MAY OFFER ON OUR BEHALF.
NHTSA ODI 10855507
Apr 9, 2016Airbags
TAKATA RECALL. HONDA TRIED TO INCREASES MY EXPOSURE BY SENDING ME TO CAR RENTAL BUSINESS WHICH WILLINGLY PLACES A $100 HOLD ON MY VISA AND THEN INCREASES MY EXPOSURE TO COST VIA "LOSS OF SERVICE". I DID NOT ACCEPT. I CALLED THE DEALER "SCOTT ROBINSON HONDA", TORRANCE, CA AND HONDA CORPORATE 800-999-1009 BOTH EXT. 4 AND 7 TO NO AVAIL. I REQUESTED MANAGEMENT AT HONDA CORPORATE CALL ME AS I NEEDED TO SPEAK WITH A PERSON WHO HAD AUTHORITY ON 04/06/2016. HONDA CORPORATE HAS NOT RETURNED MY CALL AS OF TODAY 04/09/2016. OUR 2011 HONDA FIT SITS IN THE DRIVEWAY SINCE 03/31/2016 WITH MILEAGE STOPPED AT 23,730, WAITING FOR PARTS TO ADDRESS TAKATA RECALL. MY REQUEST IS HONDA SUPPLY A HONDA CAR AT ZERO COST AND EXPOSURE TO THIS CUSTOMER!
NHTSA ODI 10854587
Apr 8, 2016Latches & locks
TL* THE CONTACT OWNS A 2011 HONDA FIT. THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AUTOMATICALLY WHILE THE VEHICLE WAS IN MOTION. THE DEALER DIAGNOSED THAT THE REAR AND DRIVER SIDE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
NHTSA ODI 10854434
Apr 1, 2016Airbags
TAKATA RECALL I WAS NOTIFIED THAT MY VEHICLE HAD A RECALL ON THE DRIVER SIDE AIRBAG AND NOT TO DRIVE IT. I DO NOT BELIEVE HONDA WILL BE ABLE TO REMEDY THIS DEFECT WITHIN A REASONABLE AMOUNT OF TIME. I WAS TOLD THE PARTS MAY BE AVALIABLE IN LATE SUMMER OF 2016. THEY HAVE OFFERED A RENTAL, WITHOUT THE OPTIONAL INSURANCE COVERAGE, BUT I WOULD PREFER IF THEY OFFERED A BUY BACK ON THE VEHICLE.
NHTSA ODI 10852940
Feb 5, 2016Airbags
TAKATA RECALL HONDA IS TELLING ME THAT IT MAY BE A MONTH OR MORE BEFORE THEY WILL REPLACE THE DEFECTIVE PART. THEY VERIFIED THAT MY VIN NUMBER SHOWS MY CAR IS ONE OF THE RECALLED VEHICLES. I ASKED ABOUT A REPLACEMENT CAR, AND THEY SAID I WOULD HAVE TO RENT A CAR ON MY OWN, FOR A MONTH OR MORE, FILL OUT A REQUEST AND THEY MIGHT COVER SOME OF THE COST. I WORK APPROX. 18 MILES FROM HOME. I DEPEND ON MY CAR. EIGHT DEATHS AND OVER 100 INJURIES HAVE OCCURRED IN THE US. THEY WON'T EVEN RETURN MY CALL FOR A BUSINESS DAY OR TWO. I HAVE MISSED WORK TODAY. I WAS IN AN ACCIDENT IN 2011, THE OTHER DRIVER WAS COMPLETELY AT FAULT, AND MY AIRBAGS DEPLOYED, AND MY CAR WAS TOTALED. THAT IS WHEN I BOUGHT MY PRESENT CAR. I AM AFRAID TO DRIVE MY CAR WITHOUT THE REPAIR, AND I CAN'T AFFORD TO RENT A CAR FOR OVER A MONTH SO I CAN CONTINUE TO WORK. IS THERE ANY CHANCE THE NHTSA WILL ALLOW THE DEALERSHIP TO DEACTIVATE THE AIRBAGS IN MY CAR UNTIL THEY CAN BE REPAIRED? CAN THEY BE DEACTIVATED? I WOULD RATHER DRIVE WITHOUT AIRBAGS, AND USING SAFETY BELTS,THAN WITH THE THREAT OF BEING HIT BY SHRAPNEL FROM MY AIRBAG.
NHTSA ODI 10824461
Nov 24, 2015Steering
RECENTLY MY 2011 HONDA FIT HAS BEEN HAVING INTERMITTENT POWER STEERING FAILURES. IT HAS HAPPENED 3 TIMES IN ONE WEEK TO DATE WHERE I HAVE STARTED THE CAR TO DRIVE TO WORK IN THE MORNING AND THE STEERING IS VERY HEAVY FOR A FEW SECONDS LIKE AN OLD MANUAL STEERING CAR. THE POWER STEERING KICKED BACK IN ONCE AFTER CONTINUING TO DRIVE THE CAR AND ON THE OTHER TWO OCCASIONS AFTER STOPPING THE CAR AND RESTARTING IT.
NHTSA ODI 10806600
Jun 29, 2015Speed controlCrash2 injuries
TL* THE CONTACT OWNS A 2011 HONDA FIT. AFTER THE VEHICLE WAS STARTED, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF A PARKED VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER'S FOREHEAD ENCOUNTERED THE SUN VISOR AND SUSTAINED A CUT. THE DRIVER SUSTAINED INJURIES TO THE NECK. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,008.
NHTSA ODI 10731108
Jun 8, 2015Engine
TODAY 06/08/2015 I GOT MY CAR BACK FROM MY LOCAL MECHANIC AFTER MAJOR SERVICE @93000 MILES. HE TOLD ME 3 OUT OF 4 SPARK PLUGS IN THE ENGINE WERE LOOSE(THEY WERE ONLY HAND-TIGHT): ONE WAS SECURED, ONE WAS ALMOST OUT OF THE ENGINE AND BLACKED OUT, AND TWO OF THEM WERE HALF WAY IN. THAT CORRELATED AN INCIDENCE AUGUST 2014 WHEN I WAS DRIVING ON THE FREEWAY. MY HONDA FIT SUDDENLY LOST POWER TO NO MORE THAN 20MPH. I GOT IT TOWED TO DEALER AND THEY TOLD ME ONE OF THE SPARK PLUG WAS COMPLETELY BLOWN OUT OF THE ENGINE, ALONG WITH THE IGNITION COIL. THE MILEAGE BACK THEN WAS ABOUT 80,000 AND I NEVER HAD ANY MAJOR SERVICE NOR EVEN OPENING UP THE ENGINE BLOCK BY ANYONE. SPARK PLUG SERVICE IS 100,000 MILE INTERVAL AND I DID ONLY OIL CHANGE IN LAST 3 YEARS BEFORE THE INCIDENCE. DEALER (DIAMOND HONDA, CITY OF INDUSTRY, CA) HAD THE ENGINE HEAD RE-THREADED AND AGREED TO PAY 70% OF THE TOTAL COST. HOWEVER I FOUND OUT TODAY THAT APPARENTLY ALL SPARK PLUGS WERE LOOSE EVEN WHEN THE CAR LEFT THE FACTORY! THE DEALER DID NOT TAKE A CLOSE LOOK WHEN THEY SERVICED IT LAST YEAR. THAT IS WHY ONE PLUG IS STILL INTACTED AND SECURED IN THE HEAD WHILE OTHER 3 WERE ONLY HAND-TIGHTEN. PLEASE INVESTIGATE OR INFORM OTHER FIT OWNER THAT THIS YEAR OR PROBABLY OTHER YEAR FITS HAVE HAND-TIGHTEN SPARK PLUGS THAT CAN LEAD TO SUDDEN LOSS OF POWER. MY INCIDENCE LAST YEAR ALMOST GOT ME INTO SERIOUS ACCIDENT WHILE I WAS ON CALIFORNIA CRAZY HIGHWAY.
NHTSA ODI 10724127
Nov 5, 2014Visibility & wipers
DAUGHTER DRIVING 15 MILES AN HOUR AND WINDSHIELD CRACKED. THIS IS THE THIRD VEHICLE I HAVE OWNED THAT THE WINDSHIELD JUST BEGINS TO CRACK OR EXPLODES ON HONDA VEHICLES. I HAVE CALLED AN ASKED WHY THIS IS HAPPENING TO THEIR VEHICLES AND THEY CAN NOT ANSWER. I HAVE ALSO HAD ROLL OVERS IN A HONDA CIVIC AND NO AIRBAGS EXPLODED, HAVE A HONDA PILOT THAT HIT A TRUCK TIRE GOING 70 MILES AN HOUR AND RIPPED OUT THE WHOLE FRONT AND SIDE OF THE CAR AND NO AIR BAG EXPLODED. I HAVE HAD THREE SEPARATE CARS THAT HAVE FRONT, BACK AND SIDE WINDSHIELDS EXPLODE. SOMETHING IS WRONG WITH THESE CARS, AND WHEN YOU CONTACT HONDA THEY SAY OH WELL. WELL, THIS WILL BE THE LAST HONDA I BUY. THEY ARE DANGEROUS CARS AND NEED TO BE CHECKED OUT. *TR
NHTSA ODI 10652792
May 23, 2014AirbagsBody & structureCrash1 injury
I HYDROPLANED, GOING 10 MPH UNDER THE SPEED LIMIT, HIT EVERY QUARTER PANEL ALONG THE GUARDRAIL (INCLUDING A HEAD-ON COLLISION WITH THE GUARD RAIL), AND OUT OF 10 AIRBAGS, NOT ONE DEPLOYED. I FELT LIKE I WAS BOUNCED AROUND THE CAR LIKE A RAG DOLL (YES, I WAS WEARING MY SEATBELT). CAR WAS TOTALED, I SUSTAINED SHOULDER, NECK, AND WRIST INJURIES, BUT WAS SHOCKED THAT AIRBAGS DID NOT DEPLOY. *TR
NHTSA ODI 10593624