What 38 owners told NHTSA about the 2011 Honda Cr-z

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-Z. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10854443

I HAD JUST BOUGHT THIS CAR IN SEPTEMBER, AND ON THE MORNING OF WEDNESDAY NOVEMBER 26, 2014 IT CRASHED. I WAS DRIVING ON THE HIGHWAY, I495-SOUTH. IT WAS RAINING AND I THINK THE CAR HIT A WATER PUDDLE OR SLEET, AND STARTED FISH TAILING. I TRIED TO GET IT BACK UNDER CONTROL, AND I DID FOR A FEW SECONDS AS IT WAS TRYING TO PULL TO THE RIGHT. THEN IT JUST SUDDENLY TOOK OFF TO THE LEFT, VERY STRANGE, ALMOST LIKE THERE WAS EITHER A WHEEL/TIRE ISSUE, TRANSMISSION, ELECTRICAL OR STEERING WHEEL.. WHATEVER IT WAS IT SEEMED LIKE IT TOOK OVER AND JUST TOOK OFF LIKE A CRAZY HORSE TO THE LEFT. I WAS LUCKY THERE WERE NO CARS TO THE LEFT! THE CAR JUST TOOK OFF TO THE LEFT AS I HELD THE WHEEL AND COULDN'T GET IT UNDER CONTROL, IT DROVE THROUGH DIVIDERS INTO HOV LANES AND INTO CONCRETE HIGHWAY DIVIDERS. IT WAS THE SCARIEST AND MOST PAINFUL MOMENT OF MY LIFE, I HAVE BEEN PHYSICALLY AND EMOTIONALLY TRAUMATIZED. EMT, AMBULANCE, FIRETRUCKS AND POLICE ARRIVED, AND THEY HAD TO CUT OFF THE ROOF TO GET ME OUT BECAUSE OF SEVERE BACK PAIN I COULDN'T MOVE, WAS DIZZY AND COULDN'T BREATH WELL. I WAS TAKEN TO TRAUMA IN ER AND WAS HOSPITALIZED FOR 3 DAYS. I FRACTURED MY SPINE, AND WAS OUT OF WORK FOR 2 MONTHS. I HAD A SURGERY, KYPHOPLASTY, BEEN GOING THROUGH PHYSICAL THERAPY AND NOW CHIROPRACTOR. I WILL NEVER BE THE SAME ATHLETIC PERSON I USED TO BE, IT RUINED MY LIFE. I AM FILING THIS COMPLAINT BECAUSE I KNOW FOR A FACT, AS I WAS BEHIND THE WHEEL, I FELT THIS CAR, IT WAS NOT A SAFE CAR, IT HAS ISSUES. I NOTICED YOU HAVE A RECALL FOR 2011 MODELS, FOR SIMILAR ISSUES, AS IT CAN CAUSE CRASH AND INJURY. THE SEATS ARE NOT SAFE, THE CAR IS NOT SAFE. I ADVICE EVERYONE AGAINST THE PURCHASE OF THIS VEHICLE. THIS WAS THE FIRST ACCIDENT IN MY LIFE! *TR

NHTSA ODI 10683095

I ENTERED I 40 W. FROM THE ENTRANCE RAMP AT EXIT 150 IN STATESVILLE N. C. AND TRAVELED APPROX. 23 MILES TO EXIT RAMP 128 I 40 W. AT CLAIRMONT N.C. I HAD THE CRUISE CONTROL ON AND HAD ACTUATED THE ECON. BUTTON. AS I EXITED THE INTERSTATE I APPLIED THE BRAKE BUT GOT NO BRAKING RESPONSE. I APPLIED THE BRAKE AGAIN BUT THIS TIME PUSHED THE BRAKE ALL THE WAY TO THE FLOORBOARD, STILL NO RESPONSE. I TRIED THIS A THIRD TIME AND STILL HAD NO BRAKES. THE BRAKE FELT MUSHY AS WHEN THE ANTILOCK SYSTEM OPERATES, BUT DIFFERENTLY IN THAT THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. AS AN EMERGENCY MEASURE I WAS ABLE TO STOP THE CAR USING THE HAND BREAK. I NOTICED THERE WAS ONLY ABOUT 300 FEET TO THE STOP SIGN AT THE TOP OF THE RAMP SO I DECIDED TO VERY SLOWLY PROCEED TO THE STOP SIGN AND USE THE HANDBRAKE TO STOP THE VEHICLE. AT THE STOP SIGN THE FOOT PEDAL BEGAN BREAKING THE CAR ONCE AGAIN. EVERYTHING RETURNED TO NORMAL. I DROVE THE CAR ON I40 E. BACK TO EXIT 150 AND THE FOOT PEDAL BREAK OPERATED NORMALLY. I TRIED TO REPLICATED THE CONDITIONS WHEN THE BRAKE FAILED, THAT IS I DROVE AT 70 MPH WITH THE CRUISE CONTROL ON IN THE ECONOMY MODE. AT THE EXIT 150 RAMP THE FOOT PEDAL BRAKE OPERATED NORMALLY AND CONTINUED TO OPERATE NORMALLY ON THE 25TH. AS WELL AS ON THE 26TH. WHEN I TOOK THE CAR TO THE DEALERSHIP IN STATESVILLE N.C. THEY LISTENED, BLED THE BRAKE LINE, REPLACED THE BREAK FLUID, AND TEST DROVE THE CAR AND COULD FIND NO PROBLEM. THE DEALERSHIP REPORTS THEY CALLED HONDA HEADQUARTERS AND WERE INFORMED THERE ARE NO KNOWN BRAKE ISSUES WITH THE 2011 HONDA CRZ. MY CONCERN IS THIS INCIDENT MIGHT BE REPEATED BUT WITH A MORE SERIOUS RESULT. *TR

NHTSA ODI 10628492

PREMATURE REAR TIRE WEAR, CUPPING, SCALLOPING. THERE IS A TECHNICAL SERVICE BULLETIN NHTSA REFERENCE #10053304 FOR THIS VEHICLE. HOWEVER, THE SERVICE DEPARTMENT AT PACIFIC HONDA ON CONVOY IN SAN DIEGO, CA LOOKED AT ME LIKE I HAD TWO HEADS WHEN I SUGGESTED, DURING THE WARRANTY PERIOD, IT WAS A PROBLEM WITH THE VEHICLE. THE TIRES WERE WORN THROUGH TO THE TREAD WEAR INDICATORS IN SOME SPOTS AND HAD 60% OF THEIR ORIGINAL TREAD IN OTHERS. HOWEVER, THE HONDA SERVICE REPRESENTATIVE TOLD ME IT WASN'T COVERED BY HONDA AND IT WOULD BE VIRTUALLY IMPOSSIBLE TO GET THE TIRE COMPANY TO PROVIDE ANY REPAIR OR REPLACEMENT UNDER THE SEPARATE TIRE WARRANTY. *TR

NHTSA ODI 10588971

NOTE: THIS IS THE SECOND FRONTAL BASED CRASH LISTED ON THIS SITE FOR A HONDA 2011 CRZ PERHAPS THE DRIVER THAT WAS INVOLVED WITH THE PREVIOUS CRASH DID NOT REALIZE THE BRAKES FAILED. AT APPROXIMATELY 17:17 I NOTICED THE VEHICLE IN FRONT OF ME WAS STOPPED IN TRAFFIC I TRIED TO APPLY MY BRAKES AND PUSHED THE BRAKES AND THE CAR DID NOT SLOW FOR AT LEAST 1 1/2 CAR LENGTH. IN A PANIC I TRIED TO PRESS HARDER WITH BUT NOTHING HAPPENED THE CAR NEVER SLOWED. THE CRASHED INTO THE VEHICLE IN FRONT OF ME WITH THE FULL FORCE OF FORTY-FORTY FIVE MPH AND TOTALLY COLLAPSED THE ENGINE INTO THE DRIVERS CAB BOTH OF MY KNEES WERE BLEEDING AND SWOLLEN FROM THE IMPACT OF THE ENGINE BEING IN THE DRIVERS COMPARTMENT. THE POLICE OFFICER TOLD SOMEONE THAT HELPED ME OUT OF THE CAR IT LOOKED LIKE I NEVER PUSHED THE BRAKE PEDAL. HOW CAN I HONDA CHARGE A PREMIUM WITH RESULTS LIKE THIS AND EXPECT PEOPLE TO COME BACK. IT IS WORSE FEELING IN THE WORLD TO REALIZE YOU DO NOT HAVE ANY BRAKES AND YOUR SAFETY EQUIPMENT YOU PAID A PREMIUM FOR FAILS TO WORK. HONDA HAS LOST A CUSTOMER FOR LIFE AND I SHOULD HAVE LISTENED TO THE ACCORD OWNERS COMPLAINING ABOUT THE RECURRING BRAKE REPAIRS.THE AIR BAG DID NOT DEPLOY UNTIL THE VEHICLE WAS FULLY STOPPED AND I HIT MY HEAD ON THE DRIVERS SIDE WINDOW. CONSUMER REPORTS WAS RIGHT THIS CAR DOESN'T DESERVE TO BE RATED! *TR

NHTSA ODI 10505648

IN TEMPERATURES BELOW 32 DEGREES, THE REAR HATCH LOCK FAILS TO OPEN AND FREEZES SHUT. *TR

NHTSA ODI 10490722

CHECK ENGINE LIGHT CAME ON WHEN DRIVING VEHICLE THE MOTOR STARTED TO SPUTTER. WHEN I TOOK THE CAR TO THE DEALERSHIP THEY SERVICE MANAGER STATED THAT A RODENT HAD EATEN THE WIRE THAT GOES TO THE AMBIENT TEMP. SENSOR. PER DEALERSHIP THIS SENSOR CONTROL THE ABILITY FOR THE MOTOR TO PROPER ADJUST FUEL MIXTURE BASED ON TEMP. CAR ONLY HAS 20018 MILES AND THEY STATE THAT THE DAMAGE IS NOT COVERED UNDER WARRANTY. WHEN TALKING WITH HONDA REP HE STATED THAT THE WIRES ARE SOY BASED. *TT

NHTSA ODI 10445868

THE AUTOMATIC AIR DOES NOT ALWAYS TURN ON WHEN THE CAR IS STARTED. ALSO, THE REAR HATCH IS ALWAYS FROZEN SHUT IN TEMPERATURES BELOW 32 DEGRESS....

NHTSA ODI 10443851

I HAVE A 2011 HONDA CRZ HYBRID. I HAVE TROUBLE WITH THE HEADLIGHTS ON LOW BEAMS. THE VISIBILITY IS TERRIBLE. ON A HILLY, CURVY ROAD I CAN ONLY SEE ABOUT 10-15 FEET AHEAD. IT APPEARS THAT A DAARK SHADE IS PULLED 2/3S OF THE WAY DOWN ON THE WINDSHIELD. YOU CAN SEE THE POSTS BUT NOT THE SIGN ON TOP OF THE POST. THE HEADLIGHTS ARE HID ACCORDING TO THE INFORMATION IN MY OWNERS MANUAL. I THINK THIS IS UNSAFE. I HAVE HAD 4 PEOPLE DIRIVE MY CAR AT NIGHT, AND THEIR REACTION IS THE SAME. GOOD LORD, WHAT IS WRONG WITH YOUR HEADLIGHTS. I WROTE A LETTER TO HONDA CUSTOMER SERVICE, AND A LADY CALLED ME BACK AND SAID THER WAS NOTHING WRONG WITH MY HEADLIGHTS. I DON'T KNOW HOW SHE KNOWS, SHE HASN'T DRIVEN MY CAR. I JUST WANT MY HEADLIGHTS FIXED. *TR

NHTSA ODI 10436320

****REVISION TO PREVIOUS COMPLAINT**** I WAS RECENTLY INVOLVED IN A FRONTAL COLLISION IN THIS VEHICLE. I AM FINE, HOWEVER, THE SEAT BELT DID NOT HOLD ME TO THE SEAT PROPERLY. AS THE IMPACT HAPPENED THE SEAT BELT LOCKED AND HELD ME MIDWAY, FROM THE BACK OF THE SEAT TO THE STEERING WHEEL, AND DID NOT 'PRETENSION' ME PROPERLY (PULL ME BACK AND HOLD ME SUNG TO THE SEAT. BECAUSE OF THIS, WHILE THE SEAT BELT WAS HOLDING ME MIDWAY, THE AIR BAG CAME OUT AT FULL FORCE AND THE CENTER OF THE AIRBAG IMPACTED ME IN THE MIDDLE OF MY CHEST, MORE SPECIFICALLY MY STERNUM. IF I WAS GOING TO COME INTO CONTACT WITH THE AIRBAG IT SHOULD HAVE BEEN AFTER THE AIRBAG WAS FULLY DEPLOYED, INSTEAD, THE AIRBAG DEPLOYED AND IMPACTED MY CHEST. *TR

NHTSA ODI 10428235

I WAS RECENTLY INVOLVED IN A FRONTAL COLLISION IN THIS VEHICLE. I AM FINE, HOWEVER, THE SEAT BELT DID NOT HOLD ME TO THE SEAT PROPERLY. AS THE IMPACT HAPPENED THE SEAT BELT LOCKED AND HELD ME MIDWAY, FROM THE BACK OF THE SEAT TO THE STEERING WHEEL, AND DID NOT 'PRETENSION' ME PROPERLY (PULL ME BACK AND HOLD ME SUNG TO THE SEAT. BECAUSE OF THIS, WHILE THE SEAT BELT WAS HOLDING ME MIDWAY, THE AIR BAG CAME OUT AT FULL FORCE AND THE CENTER OF THE AIRBAG IMPACTED ME IN THE MIDDLE OF MY CHEST, MORE SPECIFICALLY MY STERNUM. IF I WAS GOING TO COME INTO CONTACT WITH THE AIRBAG IT SHOULD HAVE BEEN AFTER THE AIRBAG WAS FULLY DEPLOYED, INSTEAD, THE AIRBAG DEPLOYED AND IMPACTED MY CHEST. *TR

NHTSA ODI 10428020

TL* THE CONTACT OWNS A 2011 HONDA CR-Z. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED FORWARD ABNORMALLY. ALSO, THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL CLUNKING NOISE WHEN ACCELERATING AND WAS A CONSTANT OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10398663

TL* THE CONTACT OWNS A 2011 HONDA CR-Z. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY SHUTTER AND SWAY FROM SIDE TO SIDE WHEN THE BRAKES WERE APPLIED. THE INTENSITY OF THE SHUTTERING WOULD VARY AND CAUSED THE VEHICLE TO STALL. THE CONTACT STATED THAT THE VEHICLE WAS ACTING AS IF IT WERE ATTEMPTING TO SHIFT GEARS WHEN THE BRAKES WERE APPLIED. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 2,157. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

NHTSA ODI 10392455