What 166 owners told NHTSA about the 2011 Honda Civic Cng

INTERIOR WINDOW VISOR ASSEMBLY PARTS SEPERATION, CAUSING MALFUNCTION, HAZARDOUS OPTERATION AND VISIBILITY WHEN IN MOTION.

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TL* THE CONTACT OWNED A 2011 HONDA CIVIC. WHILE DRIVING 40 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE WITHOUT WARNING AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY, BUT EXPLODED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT SUSTAINED A CONCUSSION, BRUISED RIBS, PELVIC DAMAGE, AND SPRAINS TO THE RIGHT WRIST AND RIGHT ANKLE. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL ISSUED IN JULY 2016. IN JANUARY 2017 DEALER SAID THEY WERE RECEIVING PARTS FOR LAST SUMMER'S RECALLS. TODAY I WAS TOLD THE DEALER (PROCTOR HONDA, TALLAHASSEE, FL) HAS NO IDEA, THEY ARE STILL WAITING PARTS, PLEASE BE PATIENT. PLEASE HELP, WE NEED MORE REPLACEMENT PARTS. THANK YOU.

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TAKATA RECALL. DUE TO POTENTIAL INJURY/DEATH TO PASSENGERS IN MY VEHICLE, I CANNOT HAVE ANYONE RIDE IN THE PASSENGER SEAT. THIS IS UNACCEPTABLE FOR MY JOB AND INCONVENIENT FOR MY PERSONAL TIME. NO REMEDY IS AVAILABLE, DESPITE HONDA SAYING ONE WOULD BE AVAILABLE IN 2016.

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TAKATA RECALL - MY RECALL LOOKUP SAYS REMEDY IS NOT YET AVAILABLE, BUT THE INITIAL ESTIMATES SAY I SHOULD EXPECT A RECALL IN LATE SUMMER/FALL OF 2016. IF A REMEDY IS NOT AVAILABLE IN A TIMELY MANNER, THE LOOKUP SAYS TO FILE A COMPLAINT.

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TAKATA INFLATOR. HONDA SENT RECALL NOTICE ONE YEAR AGO BUT OPPORTUNITY TO REPAIR/REMEDY IS NOT YET AVAILABLE EVEN THOUGH THEY PROPOSED THAT IT WOULD BE BY 6-9 MONTHS. NO INCIDENT HAS OCCURRED.

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TAKATA RECALL - MY COMPLAINT IS WITH THE AMOUNT OF TIME IT IS TAKING FOR PARTS TO BECOME AVAILABLE TO REPAIR A HONDA CIVIC I PURCHASED FOR MY DAUGHTER AND HER FAMILY. I RECEIVED A LETTER IN JULY 2016 INDICATING THAT THE 'REMEDY PARTS NEEDED TO CONDUCT PASSENGER FRONTAL AIRBAG INFLATOR RECALLS WILL BECOME AVAILABLE IN LATE SUMMER/FALL OF 2016'. I ALSO WAS ADVISED I WOULD RECEIVE ANOTHER LETTER WHEN THE PARTS WERE AVAILABLE. UNTIL SUCH TIME AS THE VEHICLE IS REPAIRED I WAS ADVISED: "HONDA SUGGESTS THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED." AS OF TODAY, DECEMBER 30, 2016, I HAVE NOT RECEIVED THE 2ND LETTER. IT IS EXTREMELY STRESSFUL FOR A MOTHER TO HAVE HER CHILD SIT IN THE FRONT PASSENGER SEAT WHEN SHE KNOWS THIS POSES A DANGER. HOWEVER, WHEN THE CAR IS USED FOR A SINGLE MOM WITH THREE CHILDREN, THERE ARE NO OTHER OPTIONS. I FEEL HONDA SHOULD COMPENSATE FAMILIES BY PROVIDING A SAFE RENTAL CAR UNTIL PARTS ARE AVAILABLE TO REPAIR THE CAR AFFECTED BY THE RECALL. THANK YOU FOR READING MY CONCERN. *TR

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I BOUGHT A 2011 HONDA CIVIC FROM A USED CAR DEALER. WHILE THE CAR IS IN MOTION OR SITTING AT STOP LIGHT WITH THE HEATER ON OR A/C ON YOU CAN SMELL RAW GAS SMELL. IT COMES AND GOES.MOST OF THE TIME YOU SMELL IT. IF YOU PUT CLIMATE CONTROL IN RETICULATION THERE IS NO SMELL OF RAW FUEL AT ALL.DEALER CANNOT FIND ANY LEAKS I CAN'T EITHER. SINCE THEY SOLD THIS TO ME AND THIS IS A HEALTH CONCERN CAN I MAKE THEM TAKE CAR BACK?

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I WAS INFORMED OF AN AIRBAG RECALL IN JULY 2016 AND WAS TOLD PARTS NEEDED WOULD BECOME AVAILABLE IN LATE SUMMER/FALL OF 2016. IT HAS BEEN 5 MONTHS AND STILL NO COMMUNICATION FROM MANUFACTURER AND NO REPAIR HAS BEEN MADE.

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I WAS INVOLVED IN A CRASH FRIDAY, 12/2 AND NEITHER MY AIRBAG OR SEAT BELT DID WHAT THEY WERE SUPPOSED TO DO. I ACCIDENTALLY REAR-ENDED SOMEONE ON THE HIGHWAY IN MODERATE TRAFFIC GOING APPROXIMATELY 20-25 MPH, AND MY AIRBAG DID NOT DEPLOY, AND MY SEAT BELT DID NOT LOCK, WHICH LED TO ME HITTING MY HEAD ON THE STEERING WHEEL.

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TAKATA RECALL RECEIVED RECALL LETTER 07/2016 AND THERE IS STILL NO REMEDY AVAILABLE ON 10/29/2016. LETTER CLAIMED THAT REMEDY WOULD BE AVAILABLE IN THE LATE SUMMER OR FALL. LETTER ALSO ADVISED NOT TO HAVE ANYBODY SIT IN FRONT PASSENGER SEAT WHICH IS EXTREMELY INCONVENIENT .

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TAKATA RECALL I RECEIVED MY SAFETY RECALL LETTER IN JULY WHICH STATED I PARTS WOULD BE AVAILABLE LATE SUMMER/FALL. WE PROCEEDED IN NOT ALLOWING SOMEONE IN OUR PASSENGER SIDE OF OUR CAR. WE CALLED ABOUT THE RECALL AND WERE TOLD THE PARTS WERE NOT IN. WE CALLED AGAIN AND WHERE TOLD NOONE HAD PUT OUR NAME DOWN FOR THEM TO ORDER THE PARTS. WE LEFT OUR NAME AND WE WERE TOLD THEY SHOULD BE IN IN A WEEK. WE CALLED BACK AND THE PARTS WERE NOT IN AND WERE TOLD THEY WOULD CALL AS SOON AS THEY GOT THEM. WE ARE NOW AT THE END OF OCTOBER AND AFTER SEVERAL CALLS WE HAVE NOT BEEN CALLED BACK OR RECEIVED ANY MORE INFORMATION. WE HAVE CALLED AGAIN AND SAME ANSWER NO PARTS. WE USE OUR VEHICLE TO TRANSPORT OUR CHILDREN TO SCHOOL. WE HAVE NOT EVEN BEEN OFFERED A FREE CAR RENTAL TO USE UNTIL THEY GET IT FIXED. THIS ISSUE STARTED IN JULY.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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WENT TO HONDA DEALER THIS WEEK. ASKED IF THERE WERE ANY RECALLS SINCE HAVING PROBLEMS WITH VISORS. HONDA SERVICE REP SAID NONE. FOUND YOUR WEBSITE MENTIONING RECALL WITH AIR BAGS THAT DIDN'T KNOW ABOUT, ALSO COMPLAINTS (NOT RECALL) WITH VISORS. BOTH SUN VISORS HAVE SEPARATED AT SEAMS, SAME PROBLEM AS MY 2006 CIVIC. UNFORTUNATELY BY THE TIME I HEARD ABOUT RECALL I HAD TRADED MY CAR IN. BUT IT'S THE SAME PROBLEM, THE VISOR WILL NOT STAY UP AND THIS IS A SAFETY HAZARD. THE HONDA SERVICE REP SAID NO RECALLS. HONDA DEALER WANTS ME TO PAY $63 PLUS TAX FOR A NEW DRIVER VISOR (FORGET REPLACING PASSENGER VISOR). IT SHOULD BE RECALLED SINCE IT'S THE SAME PROBLEM AS THE PAST CIVIC MODELS. NOW NEED TO PURSUE THEM ON AIR BAG RECALL SINCE I WASN'T AWARE OF THIS AND HE SAID THERE WERE NO RECALLS WHEN AT HONDA DEALER THIS WEEK. *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TPMS SENSORS NEED TO BE RESET BY DEALER AT $100 IN ORDER TO PUT SNOW TIRES ON THE CAR. BECAUSE OF THIS THOUSANDS OF AMERICANS INCLUDI? MYSELF FOREGO SNOW TIRES FOR ALL SEASONS. ANY TIME A NEW SET OF WHEELS WITH DIFFERENT SENSORS ARE PUT IN T HE CAR YOU MUST GO TO DEALERSHIP TO HAVE SYSTEM RESET.

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TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ON SEVERAL OCCASIONS, WHILE MY DAUGHTER WAS DRIVING AT NORMAL SPEED OF TRAFFIC ON THE HIGHWAY, AS WELL AS ON STREETS, THE CAR SIMPLY SHUTS OFF. THIS OCCURS REGARDLESS OF THE LEVEL OF FUEL, EVEN WHEN IT IS FULL. THE CAR HAS BEEN SERVICED AND MAINTAINED PER RECOMMENDATIONS BY HONDA. IT IS NOT A BATTERY ISSUE. AFTER A FEW MINUTES, THE CAR IS ABLE TO START AGAIN. IT IS VERY SCARY WHEN IT HAPPENS. MY DAUGHTER TOOK THE CAR TO A HONDA DEALERSHIP AND AT FIRST THEY DID NOT FIND ANYTHING WRONG SO THEY "RELEASED" IT BACK TO HER. UNFORTUNATELY, IT STALLED OUT AGAIN WHILE SHE DROVE IT SO SHE BROUGHT IT BACK TO THE DEALERSHIP. THEY HAVE SINCE BEEN ABLE TO REPLICATE THE "STALL OUT"THEMSELVES BUT HAVE NOT BEEN ABLE TO FIND THE CAUSE. THEY HAVE BEEN IN CONTACT WITH HONDA ENGINEERS TO INVESTIGATE, BUT IT IS UNCLEAR IF THEY HAVE RULED OUT A DEFECTIVE FUEL LEVEL SENSOR, IGNITION PROBLEM,OR ELECTRICAL PROBLEM OR OTHER ISSUE. THEY HAVE HAD THE CAR FOR THREE WEEKS.

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DRIVERS SIDE SUN VISOR HANGING DOWN IT WON'T STAY UP

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TAKATA RECALL I WAS INFORMED BY MY FRIEND TO CHECK THE VIN OF MY CAR FOR A RECALL ON 6/24/16 BECAUSE HE RECEIVED A NOTICED ABOUT A RECALL ON CERTAIN MODELS OF HONDA VEHICLES. I SEARCHED MY VIN ON THE RICK CASE HONDA DAVIE WEBSITE AND FOUND OUT MY CAR WAS AFFECTED AND MADE AN APPOINTMENT TO GO IN ON 7/2/16 12 PM. WHEN I WENT IN TO THE DEALERSHIP FOR MY APPOINTMENT WITH ARNOLD FERNANDEZ, HE STATED THAT THEY DO NOT HAVE THE PARTS AND HAD TO ORDER IT BY EACH CAR'S VIN. HE TOLD ME HE ORDERED THE PART AND WHEN IT WAS READY SOMEONE FROM HONDA WOULD CALL ME AND HELP ME MAKE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO FIX IT. HE TOLD ME IT WOULD PROBABLY TAKE 2 WEEKS. LATE JULY I FINALLY RECEIVED A LETTER FROM HONDA INFORMING ME ABOUT THE RECALL. AT THIS TIME IT HAD BEEN 3 WEEKS SINCE THE PART WAS SUPPOSEDLY ORDERED, I CALLED HONDA'S CUSTOMER SERVICE TO SEE IF THE PART WAS IN YET AND THEY SAID IF I DIDN'T RECEIVE A CALL FROM THEM THEN ITS NOT IN YET. I ASKED THE CUSTOMER SERVICE REP TO CHECK TO MAKE SURE THE PART WAS ORDERED AND SHE SAID SHE COULD NOT CHECK AND I HAD TO WAIT FOR THE CALL. IT IS NOW 8/31/16, EXACTLY 60 DAYS FROM THE DAY I MADE MY FIRST APPOINTMENT WITH THEM ON 7/2/16. THIS ISSUE HAS NOT BEEN RESOLVED. I HAVE BEEN DRIVING IN A CAR FOR 60 DAYS THAT IS UNSAFE FOR ME AND MY FAMILY.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THE DRIVER SIDE SUN VISOR HAS THE SAME PROBLEM AS MY 2007 CIVIC WHERE IT SEPARATES AT THE SEEM AND THE VISOR WILL NOT STAY IN PLACE. IT HAS DROPPED TWICE AND CAUSED AN OBSTRUCTION WHERE I HAD TO HOLD THE VISOR UP AND OUT OF THE WAY AND DRIVE THROUGH AN BUSY INTERSECTION WITH ONE HAND. THIS IS A SAFETY HAZARD AND RECALLED FOR MY 2007 CIVIC MODEL BUT NOT EXTENDED TO THE 2011 CIVIC MODEL, BUT IT IS THE EXACT SAME PROBLEM. IS THIS DEFECTIVE PART STILL BEING PUT INTO CURRENT MODELS OR HAS THIS BEEN REDESIGNED? IF NOT, WHY WASN'T THIS ISSUED EXTENDED TO THE 2011 MODEL YEAR?

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