What 393 owners told NHTSA about the 2011 GMC Yukon Xl 1500

DASH CRACKING ON MY GMC YUKON DENALI. I HAVE 3 CRACKS IN MY DASH. ONE TO THE LEFT OF MY INSTRUMENT CLUSTER. IT IS ABOUT 10" LONG. I ALSO HAVE 2 CRACKS ON THE LEST SIDE OF THE PASSENGER AIR BAG. THE 2 CRACKS ON THE PASSENGER AIR BAG MIGHT SEND THIS BROKEN DASH PIECE FLYING LIKE A MISSILE SHOULD THE PASSENGER AIR BAG DEPLOY. I TOOK MY DENALI INTO THE DEALER ON 1-2016. AT THIS TIME THEY OFFERED ME A CUSTOMER ASSISTANCE PROGRAM TO HELP ME PAY FOR A NEW DASH. AT THAT TIME THERE WAS ONLY ONE CRACK ABOUT AN INCH LONG ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER. I DIDN'T FEEL A REPLACEMENT WAS WARRANTED AT THAT TIME. NOW WITH 3 CRACKS I WOULD LIKE THE DASH REPLACED. I CONTACTED GMC ABOUT THIS IN 2-2017 AND NOW THEY DON'T EVEN OFFER THE CUSTOMER ASSISTANCE PROGRAM.

NHTSA ODI 10956329

DASHBOARD CRACKED 2 YEARS AFTER PURCHASED. REPLACED BY LOCAL DEALERSHIP THEN CRACKED AGAIN 2 YEARS LATER OUT OF WARRANTY. APPARENTLY THE IN STOCK REPLACEMENTS WERE OF THE SAME DEFECTIVE DESIGN AS ORIGINALS.

NHTSA ODI 10954050

MY GMC YULON HAS TWO CRACKS ON THE TOP PART OF THE DASH. HAVE COMPLAINED TO GMC AND THEY ARE AWARE THAT IS A DEFECT AND WILL NOT STEP UP TO THE PLATE

NHTSA ODI 10948765

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16B381000(AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17*JS

NHTSA ODI 10948456

LEFT REAR WINDOW DEFOGGER CONNECTION CAME UNATTACHED FROM WINDOW.

NHTSA ODI 10947533

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10946719

WE HAVE OWNED BOTH A 2007 GMC YUKON SLT AND A 2011 GMC YUKON XL DENALI. IN BOTH VEHICLES, WE HAVE STARTED THE CAR ON AN EXTREME WEATHER DAY (COLD IN THE 2007, HEAT IN THE 2011) AND HEARD A LOUD CRACK. AFTER INSPECTING THE DASHBOARD, THERE IS A LARGE CRACK ON THE DRIVERS SIDE ABOVE THE STEERING WHEEL. SINCE THEN, IT HAS EXPANDED TO THE PASSENGER SIDE BY THE AIRBAG. THE DASH WOBBLES WHERE IT IS CRACKED WHEN DRIVING AND MAKES SOME NOISE. IF WE WERE IN A WRECK, I AM CONCERNED THAT THE PLASTIC WOULD CRACK WHEN THE AIRBAG DEPLOYS AND SEND SHRAPNEL THROUGH THE CAR. *TR

NHTSA ODI 10945656

CRACKED DASH OF. CENTER AND BEHIND THE STEERING WHEEL. DECEMBER I GOT IN THE VEHICLE AND NOTICED A BLACK LINE ON THE DASH. CLOSER OBSERVATION, I FOUND A CRACK. 1000 DOLLARS TO REPAIR. I AM CONCERNED ABOUT AIR BAG RELEASE AND THE INTEGRITY OF THE DASH.

NHTSA ODI 10945022

ONE WEEK AFTER PURCHASING, NOTICED CRACK IN DASH IN UPPER LEFT HAND CORNER OF AIRBAG ON PASSENGER SIDE. I DO NOT KNOW IF THIS HAPPENED WHILE DRIVING OR SITTING IN MY GARAGE. VERY CONCERNED IF THIS WILL AFFECT THE EFFECTIVENESS OF THE AIRBAG OR POSSIBLY CAUSE AN INJURY IN THE EVENT OF DEPLOYMENT.

NHTSA ODI 10940279

TL* THE CONTACT OWNS A 2011 GMC YUKON. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED TWO CRACKS IN THE DASHBOARD ON THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE CRACKS EXPANDED OVER TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/22/2017*CT

NHTSA ODI 10940015

DASHBOARD IS CRACKING IN MULTIPLE AREAS. ONE PLACE IS AROUND THE AIR BAG . I AM CONCERNED THAT IN A COLLISION THE DEPLOYING AIRBAG WOULD SEND DASHBOARD DEBRIS THROUGH THE CABIN!

NHTSA ODI 10938926

SEVERELY CRACKED DASHBOARD. VEHICLE IS GARAGED AND WE USE A SUNSHADE WHEN PARKED OUTSIDE.

NHTSA ODI 10938682

I WAS ON THE HIGHWAY DRIVING THROUGH BOSTON IN THE FAST LANE, GOING ABOUT 70MPH WHEN ALL OF A SUDDEN THE STABILITY CONTROL LIGHT CAME ON WITH THE CHECK ENGINE LIGHT AND THE ENGINE REDUCED POWER LIGHT AND MY VEHICLE TOTALLY LOST POWER TO THE GAS PEDAL. I WAS ABLE TO GET INTO THE SLOW LANE BUT MY VEHICLE WAS NOT ABLE TO GO FASTER THAN 35MPH AND THERE WAS HARDLY POWER TO MY GAS PEDAL. LUCKILY, I MADE IT TO AN OFF RAMP, AS I STARTED TO COME TO A STOP, THE ENGINE WAS RUNNING VERY ROUGH AND IT FELT LIKE IT WAS SHAKING THE VEHICLE BACK AND FORTH. I BARELY MADE IT INTO A EMPTY PARKING LOT AND SHUT THE ENGINE OFF. I MANAGED TO MAKE IT TO MY MECHANIC, WHO GOT A THROTTLE SENSOR CODE FROM THE ENGINE. HE TOLD ME ABOUT A SPECIAL COVERAGE ADJUSTMENT #12273B FROM GMC, REGARDING THIS EXACT ISSUE AND TOLD ME TO TAKE IT TO GMC. GMC TOLD ME, MY VEHICLE ISN'T LISTED FOR THIS ADJUSTMENT, EVEN THOUGH, IT SAYS IT SHOULD COVER 2008-20111 GMC YUKONS. APPARENTLY, GMC SAID MY VIN ISN'T LISTED AS HAVING THE FAULTY PART. I ALMOST DIED THIS MORNING IN THE FAST LANE IN BOSTON WITH THE EXACT PROBLEM GMC DESCRIBES IN THE 12273B. GMC SAID I'M NOT COVERED AND HAVE TO PAY OUT OF POCKET. ABSURD. *TR

NHTSA ODI 10938494

THE DASHBOARD IN FROM OF THE DRIVER'S SIDE HAS DEVELOPED A LARGE CRACK IN IT. THE CRACK STARTS AT THE SEAM AND GOES ALMOST TO THE FRONT OF THE DASHBOARD. IT IS ABOUT 9 - 10 INCHES LONG. THE DASHBOARD HAS ALSO BECOME SEPARATED WHERE THE FRONT AND BACK PART COME TOGETHER IN THE MIDDLE. I HAVE READ WHERE THIS IS A COMMON PROBLEM AND COULD BE CONSIDERED A HAZARD IN THE EVENT OF AN ACCIDENT AND THE AIR BAGS DEPLOYING CAUSING THE DASHBOARD TO BREAK APART AND SEND SHARP PIECES OF THE DASH FLYING THROUGH THE INTERIOR. I HAVE READ WHERE THESE CRACKS ARE VERY COMMON ON 2007 - 2013 GM TRUCKS AND SUVS. IT IS CONSIDERED TO BE A MANUFACTURING DEFLECT AS IT HAS HAPPENED TO THOUSANDS OF VEHICLES. I WAS QUOTED 1,600.00 TO REPLACE THIS BY A DEALERSHIP. THIS IS UNACCEPTABLE FOR A VEHICLE THAT I PAID IN EXCESS OF 60K FOR. YOU SHOULD FORCE GM TO RECALL THESE VEHICLES FOR THIS PROBLEM. A PICTURE OF MY DASH IS ATTACHED. I AM NOT EXACTLY SURE OF WHEN IT HAPPENED AS YOU CAN'T SEE IT WHEN SITTING IN THE DRIVERS SEAT. I DID FIRST NOTICE IT LATE THIS SUMMER OF 2016. WITH THE CRACK AND THE SEPARATION IT DOES VIBRATE AND RATTLE WHEN GOING OVER BUMPS. HERE IS A LINK TO A PETITION WITH ALMOST 10 THOUSAND SUPPORTERS. HTTPS://WWW.CHANGE.ORG/P/RECALL-2007-2013-VEHICLES-DUE-TO-THE-SAFETY-OF-CRACKED-DASHES.

NHTSA ODI 10937237

I FIRST NOTICED A CRACK ON THE DASH IN FRONT ON THE DRIVERS SIDE. SINCE NOTICING THE FIRST CRACK, OTHER CRACKS HAVE DEVELOPED.

NHTSA ODI 10936288

THE DASH STARTED TO CRACK - I CHECKED WITH GM (SERVICE) - AND THEY SAID THAT THIS IS A COMMON PROBLEM - I SPOKE TO GM AND THEY WILL NOT ACKNOWLEDGE THE ISSUE (EVEN THOUGH THEIR SERVICE DEPARTMENT KNOW THAT THERE IS AN ISSUE). GM WILL NOT SUPPORT ME ON THIS PROBLEM

NHTSA ODI 10929959

UPPER DASH HAS SPLIT. MAKING THIS A SAFETY ISSUE IF THE AIR BAGS DEPLOY. ALSO, THE HEATED SEATS ON THE PASSENGER SIDE DO NOT WORK.

NHTSA ODI 10928965

CRACK IN THE DASH OVER THE INSTRUMENT PANEL THAT JUST OCCURRED. VEHICLE IS GARAGE KEPT.

NHTSA ODI 10929431

1) DASHBOARD IS CRACKING ON THE DRIVERS SIDE. THE CRACK HAS PROGRESSED DIRECTLY OVER THE ARCHED AREA OF THE DASHBOARD OVER THE INSTRUMENT PANEL. THE CRACK HAS PROGRESSED TO THE POINT THAT THE DASHBOARD IS FLAPPING WHERE THE CRACK IS LOCATED. 2) TWO OF MY TIRES ARE LOSING AIR PRESSURE DUE TO CORROSION PROBLEMS WITH THE CHROME RIMS/WHEELS. ONE OF THE RIMS HAS A 2 INCH CRACK IN THE CHROME FINISH.

NHTSA ODI 10927254

I HAVE A 2011 YUKON XL, DASH CRACKED BELOW THE AIRBAG AND WAS REPLACED UNDER WARRANTY IN 2012. ON NOVEMBER 13, 2016 THE NEW DASH CRACKED ABOVE THE AIRBAG. I AM CURRENTLY FIGHTING WITH THE DEALERSHIP AND GMC CORPORATE. I'M BEING TOLD THAT AS A SECOND OWNER GMC WILL NOT REPLACE THE DASH, REGARDLESS THAT I'VE PUT 55,000 OF THE 66,000 MILES ON THE VEHICLE AND HAVE OWNED 90% OF ITS TIME ON THE ROAD. FROM EVERYTHING I'VE READ, THE DASH WILL BECOME A PROJECTILE IF THE AIRBAG IS DEPLOYED AND QUITE POSSIBLY SERIOUSLY INJURE ANY VEHICLE OCCUPANTS. THIS IS A VERY COMMON, DANGEROUS SITUATION THAT GMC NEEDS TO CORRECT VIA RECALL.

NHTSA ODI 10926624

MIDDLE OF DASHBOARD CRACKED AND COMING A PART. PIECES BEGINNING TO FALL OFF. FEAR THAT IF AIR BAGS WERE TO DEPLOY IN AN ACCIDENT - THE PIECES OF PLASTIC WOULD BECOME EMBEDDED IN THE BODY OF THOSE IN THE CAR.

NHTSA ODI 10926673

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. WHILE ATTEMPTING TO TRADE IN THE VEHICLE AT A DEALER, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT WAS ALSO INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO TIME LINE FOR THE REMEDY PARTS TO BE MADE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10926732

2011 GMC YUKON. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG RECALL, DEALERSHIP REFUSES TO REPAIR MULTIPLE CRACKS IN DASHBOARD. *SMD

NHTSA ODI 10925783

DASH HAS CRACKED IN SEVERAL PLACES AND APPEARS IT CREATE PROBLEMS WITH AIRBAG IF A CRASH OCCURRED. THIS HAS HAPPENED IN THE ABSENCE OF ANY KIND OF CRASH. VEHICLE SPENDS MOST OF ITS TIME IN A CLOSED GARAGE

NHTSA ODI 10918623

CRACKED DASH OVER THE INSTRUMENT PANEL. CRACK BEGAN IN JUNE 2016. HAVE TAKEN VEHICLE TO DEALER AND THEY REFUSED TO FIX IT. THIS IS A DENALI VEHICLE WHICH SHOULD BE THE TOP OF THE LINE. THIS VEHICLE IS KEPT UNDER A CARPORT THE MAJORITY OF THE TIME. THE VEHICLE WAS PARKED WHEN THE CRACK WAS NOTICED.

NHTSA ODI 10917648