What 393 owners told NHTSA about the 2011 GMC Yukon Xl 1500

DASH CRACKING OVER INSTRUMENT PANEL AND OVER PASSENGER SIDE AIRBAG; CONCERNED OF THE SAFETY FOR PASSENGER GIVEN THE DEFECT OF THE DASH HOUSING THE PASSENGER AIRBAG

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" DASHBOARD CRACKED" ON APRIL 6TH I GOT INTO MY CAR AND SAW THAT THERE WAS A HUGE CRACK IN MY DASHBOARD RIGHT ABOVE THE STEERING WHEEL. I HAVE REACHED OUT TO GM ABOUT THIS PROBLEM AND THEY ARE UNWILLING TO FIX THE PROBLEM EVEN THOUGH MY CAR IS UNDER GM CERTIFIED BUMPER TO BUMPER WARRANTY. I AM AFRAID THAT IF THERE IS A CAR ACCIDENT THEN PARTS OF THIS DASHBOARD THAT IS CRACKED WILL COME OFF AND INJURY WHOEVER IS IN THE CAR.

NHTSA ODI 10986399

SEVERELY CRACKED DASHBOARD IN MULTIPLE PLACES. EXTREMELY CONCERNED ABOUT THE SAFETY OF MY FAMILY SHOULD THE AIRBAG INFLATE, OR DUE TO THE CRACKING IF IT WOULD EVEN OPERATE PROPERLY. THE CRACK GETS WORSE EVERY DAY DUE TO THE CONTINUOUS VIBRATING OF THE ENTIRE DASHBOARD WHILE DRIVING. PLEASE REMEDY THIS BEFORE SOMEONE GETS SEVERELY INJURED OR WORSE. THIS IS A FAMILY VEHICLE, MOSTLY DRIVEN BY FAMILIES WITH 3 OR MORE CHILDREN, PLEASE CONSIDER THIS STRONGLY AND FIX THIS PROBLEM IMMEDIATELY.

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VALVE LIFTERS NEED REPLACED. RESEARCHED AND THIS IS A COMMON ISSUE SEVERAL PEOPLE ARE HAVING WITH THIS TYPE OF VEHICLE. REPAIR SHOP ALSO SAID A COMMON REPAIR FOR THIS MODEL.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT INFORMED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ UPDATED 10/13/2017*JS

NHTSA ODI 10985687

CRACK IN DASHBOARD AT AIRBAG ON PASSENGER SIDE OF VEHICLE. VEHICLE WAS STATIONARY. IT IS MY BELIEF THAT CRACK WAS CAUSED BY FAULTY DASHBOARD.

NHTSA ODI 10985646

DASH SEVERELY CRACKING. HAS NOT BEEN INVOLVED IN ANY ACCIDENTS IT JUST STARTED ON IT'S OWN AND IS GRADUALLY GETTING WORSE. I NOTICE IT MORE AND MORE EVERY TIME I GET IN MY TRUCK. I NOTICED IT PROBABLY SOMETIME LAST YEAR. THERE IS ALSO A FACEBOOK GROUP WITH SO MANY OTHER PEOPLE THIS IS HAPPENING TOO. I THINK GMC IS USING CHEAP DEFECTIVE MATERIALS! HTTPS://M.FACEBOOK.COM/GROUPS/251892298253/

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MY DASH STARTED CRACKING I UNDERSTAND THIS IS A BIG PROBLEM ON GMC VEHICLES

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WE CURRENTLY OWN A 2011 GMC DENALI. NEAR THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE, THERE IS A CRACK IN THE DASHBOARD FROM THE MIDDLE SPLIT TO THE AIRBAG COMPARTMENT. THIS WEEK, THERE IS A NEW SPLIT OVER THE STEERING WHEEL MAKING ITS WAY UP TO MOST LIKELY MEET THE EDGE OF THE DASHBOARD AT ITS STEERING WHEEL CURVE. IN DUE TIME, THE TOP OF THE DASHBOARD IS GOING TO CAVE IN AND CAUSE A DRIVING DANGER. THE VIBRATION OF THE TRUCK IN MOTION SEEMS TO INITIAL THE SPREAD OF THE CRACKS. THIS ENGINEERING DEFECT, ALONG WITH THE INADEQUATE DASHBOARD MATERIAL IS A GROWING PROBLEM THAT SEEMS TO BE INCREASING EVERY DAY. PIECES OF DASHBOARD FALLING INTO YOUR DRIVING CONSOLE AS YOU DRIVE AND SHARP EDGES NEAR THE AIR BAG ARE OF GREAT CONCERN TO ME AND FOR THE SAFETY OF THE OCCUPANTS IN MY VEHICLE.

NHTSA ODI 10983003

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER CALLED GMC 3X AND LOCAL DEALER 2X- AIRBAGS NOT AVAILABLE WHEN CONSUMER FIRST CALLED ON 6/1/17*JB

NHTSA ODI 10981285

CRACKED DASH - IN THE EVENT OF AIRBAG DEPLOYMENT, BROKEN PIECES OF THE PLASTIC DASH WILL BECOME PROJECTILES IN THE PASSENGER AREA.

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TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG AREA THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 06/02/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY HALF OF THE REPAIR COSTS. THE CONSUMER ACCEPTED. UPDATED 10/19/2017*JS

NHTSA ODI 10979326

TAKATA RECALL. STILL NO WORD ON ANYONE CONTACTING ME. DID RECEIVE LETTER IN JULY. CRACKED DASH IN MANY LOCATIONS. PURCHASED NEW. GARAGE KEPT. BEGAN FEW YEARS AFTER PURCHASE. MIRROR MOTOR DRIVER SIDE BROKEN AFTER TWO - THREE YEARS. BROKEN HANDLE FRONT PASSENGER OUTSIDE DOOR HANDLE PLASTIC AN CAME OFF IN MY WIFE'S HAND AFTER FEW YEARS. REALLY! SHE'S BARELY IN MY TRUCK. CAN PROVIDE MANY PHOTOS IF NEEDED. IN ALL CASED DEALERS WOULDN'T DO ANYTHING.

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CRACK IN DASH OVER PASSENGER SIDE AIRBAG

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TAKATA RECALL THE SERVICE AIR BAG LIGHT COMES ON WHEN I TURN ON THE CAR AND WILL NOT TURN OFF. THE DASHBOARD WHERE THE AIRBAG IS LOCATED IS CRACKED. IF THE AIRBAG RELEASES, THE DASHBOARD COULD FLY UP AND SLICE THE PASSENGER OR EVEN THE DRIVER. THERE HAS NOT BEEN A COLLISION, BUT THIS MUST BE ADDRESSED SOON! PLEASE HELP.

NHTSA ODI 10971561

THE DASHBOARD SPONTANEOUSLY CRACKED ABOVE THE INSTRUMENT PANEL SECTION. THE VEHICLE WAS PARKED AT THE TIME OF THE CRACK. SUBSEQUENTLY, THE DASHBOARD MAKES VARIOUS VIBRATION, CHATTERING, AND RATTLING NOISES.

NHTSA ODI 10970954

THE DASH ABOVE THE INSTRUMENT PANEL IS SEVERELY CRACKED AND WITHOUT ANY REASON. THERE IS ALSO ANOTHER CRACK IN THE CENTER AREA. IF AIR BAG DEPLOYED NOT SURE WHAT COULD HAPPEN. CAR HAS ALWAYS BEEN KEPT OUT OF EXTREME WEATHER IN A GARAGE. I HAVE OWNED OTHER GMC YUKONS AND HAVE NEVER HAD THIS PROBLEM BEFORE.

NHTSA ODI 10970537

I AM HAVING ISSUES WITH THE ANTENNA IN MY TRUCK. THE RADIO IS CONSTANTLY GOING IN AND OUT. MY ONSTAR HAS STOPPED WORKING COMPLETELY. MY BLUETOOTH DROPS CALLS WITHIN A FEW MIN OF TAKING THE CALL IF I CAN EVEN GET IT TO ANSWER THE CALL. COSMETICALLY THE ISSUES I AM HAVING IS THE DASH HAS A HUGE CRACK RIGHT BEHIND THE STEERING WHEEL IT GOES ALL THE WAY ACROSS TO THE PASSENGER AIRBAG. IF I WAS TO HAVE A FRONT END CRASH SHARDS OF PLASTIC WOULD GO FLYING THIS IS A SAFETY HAZARD. I JUST PURCHASED THIS VEHICLE ABOUT 2 WEEKS AGO 3/11/17 AND HAVE HAD THESE ISSUES SINCE PURCHASED. ANY RECOMMENDATIONS ARE WELCOMED. THANK YOU.

NHTSA ODI 10970123

DASH BOARD CRACKING ABOVE INSTRUMENT PANEL AND SPREADING ACROSS TO AIRBAG. CAME OUT ABOUT A MONTH AGO AND FOUND A CRACK IN THE DASH. IT HAS NOW SPREAD ACROSS THE DASH TOWARD THE AIRBAG.

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DASHBOARD CRACKING AROUND AIRBAG AND WE ALSO HAVE A RECALL REGARDING THE AIRBAG BUT NO REMEDY

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. UPON STARTING THE VEHICLE, A SERVICE AIR BAG MESSAGE WAS DISPLAYED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,214.

NHTSA ODI 10969113

TAKATA RECALL - MY AIRBAGS HAVEN'T BEEN REPLACED. I PURCHASED THE VEHICLE AS A CERTIFIED PREOWNED VEHICLE 6/2014 AND PURCHASED AN EXTENDED WARRANTY. SHORTLY AFTER, I NOTICED MY DASH WAS CRACKED. I TOOK VEHICLE IN AND WAS TOLD ABOUT THE TAKATA AIRBAGS. WAS ALSO TOLD THE SIZE OF THE AIRBAG CAUSES DASHES TO CRACK. THEY REPLACED IT 8/14. APPROX 6 MONTHS LATER IT CRACKED AGAIN, THIS TIME ITS MUCH WORSE. THEY WON'T REPAIR IT FOR FREE OR UNDER WARRANTY. THEY ONLY OFFER A 1 TIME COURTESY REPAIR. THEY ALSO SAID IT WILL CONTINUE TO CRACK BECAUSE OF THE AIRBAG. SO NOW WHAT? I'M SUPPOSED TO DRIVE THIS WAY. THE ENTIRE DASH RATTLES WHILE DRIVING. IF I DRIVE OVER SPEED BUMPS YOU CAN SEE IT BOUNCE. IF THE DASH IS CRACKED AND THE AIRBAGS ARE DEFECTIVE, HOW DO I PROTECTED FOR POSSIBLE INJURY? AM, I SUPPOSED TO KEEP SHELLING OUT $250 FOR DASH REPLACEMENTS THAT WILL CONTINUE TO CRACK? PLEASE HELP! I LIKE MY VEHICLE OTHERWISE, BUT THIS IS NOT SAFE. AND, IT'S A TOP DOLLAR DENALI. UNACCEPTABLE. I'M NOT SURE WHEN IT CRACKED. I WOULD SAY IT WAS STATIONARY, BECAUSE I DIDN'T REALIZE IT WAS CRACKED UNTIL I WAS ON THE ROAD AND HEARD IT RATTLE.

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TAKATA RECALL

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CRACK IN DASHBOARD RUNNING FROM DRIVERS SIDE ALL THE WAY OVER TO THE PASSENGER AIR BAG. I FEEL LIKE THIS WOULD BE A DANGER IF THE PASSENGER AIR BAG WERE TO DEPLOY. I ALSO FEEL THAT THIS IS A FACTORY DEFECT. I WOULD APPRECIATE VERY MUCH IF YOU COULD HELP WITH THIS PROBLEM. THANK YOU [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

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TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AT THE FRONT PASSENGER SIDE AIR BAG AREA AND AT THE DRIVER SIDE VENT DEFROSTING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DASHBOARD WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

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