What 399 owners told NHTSA about the 2011 GMC Yukon Denali Xl 1500

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). BECK AND MASTEN BUICK GMC NORTH (11300 DM 1960 W, HOUSTON, TX 77065, 281-469-5222) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CONNECTOR FRACTURED. THE CONTACT STATED THAT THE WIRE WAS DANGLING DUE TO THE SEPARATION FROM THE WELD POINT. KEYSER CADILLAC (LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, (716) 568-7045) WAS INFORMED THAT THE REAR WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

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DASHBOARD CRACKED - GMC YUKON DENALI XL DASHBOARD IS CRACKING. CONCERNED ABOUT THE SAFETY HAZARD OF THE DISPLACED DASHBOARD AND THE ABILITY OF THE PASSENGER SIDE AIRBAG TO DEPLOY WITHOUT SENDING SHARDS OF DASHBOARD INTO THE PASSENGER'S FACE, NECK AND UPPER BODY.

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DASH CRACKING. CRACKS INITIATED FROM LOOSE SPEAKER MOUNT LOAD. CRACKED FIRST AT THE PS AIRBAG, THEN AT THE DS GAUGE CLUSTER.

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CRACKING DASHBOARD ABOVE THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER AIRBAG. IT'S CRACKED IN A WAY THAT OF THE AIRBAG DEPLOYS THE PLASTIC DASH WILL DEPLOY WITH IT AND IT COULD IMPALE SOMEONE

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VEHICLE DASHBOARD CRACKED ALL ACROSS. VEHICLE ALWAYS PARKED IN GARAGE. NEVER IN ACCIDENT. NOTICED SUMMER OF 2018. REPORTED TO DEALERSHIP. IN PROCESS OF TRYING TO GET COVERED UNDER MY EXTENDED WARRANTY. THIS PROBLEM SHOULD BE A RECALL AFTER READING ALL OF THE COMPLAINTS.

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WHILE DRIVING THE VEHICLE, THE DOOR LOCKS BEGAN TO CYCLE, NAV SYSTEM AND RADIO ON AND OFF. AFTER STOPPED, REMOTE CAR LOCK INOPERATIVE, TRIED TO START VEHICLE AND THERE WAS NO INDICATION OF ANY ELECTRICAL POWER WITH THE KEY ON....I THOUGHT IS WAS A DEAD BATTERY. AFTER CYCLING THE IGNITION KEY SEVERAL TIMES, ELECTRICAL POWER CAME BACK TO 'NORMAL' AND I WAS ABLE TO DRIVE THE CAR HOME WITH MY WIFE AND GRANDDAUGHTER. THE SVC AIR BAG LIGHT WAS ON AND I TOOK IT STRAIGHT TO THE GMC DEALER FOR DIAGNOSIS AND REPAIR. THE SERVICE ADVISER IMMEDIATELY KNEW OF THE PROBLEM.....BAD BATTERY CABLES THAT EITHER HAVE INTERNAL CORROSION OR BREAK. $594 REPAIR BILL TO FIX THE PROBLEM. HE SAID HE SEES ABOUT ONE VEHICLE PER WEEK WITH THIS PROBLEM AND THE ISSUE IS WELL PRESENTED ON YOUTUBE BY MANY VIDEOS DESCRIBING THE PROBLEM. SUBSTANDARD BATTERY CABLES ARE BEING USED ON THESE VEHICLES AND AFTER A SHORT PERIOD OF TIME THEY EITHER BEGIN THE BREAK OR HAVE INTERNAL CORROSION AND BEGIN TO SHORT THE VEHICLES CONTROLLING COMPUTERS. THIS IS A SAFETY ISSUE AS IT CAN OCCUR AT ANYTIME WHILE OPERATING THE VEHICLE AND SHOULD BE ADDRESSED ACCORDINGLY. FOR MORE INFORMATION OR QUESTIONS, YOU CAN CONTACT ME [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THE CAR SEAT WARMER IN THE BACK OF THE CAR CAUGHT ON FIRE WHILE OUR SEVEN YEAR OLD WAS ASLEEP IN THE CAR. HE WAS IN HIS BOOSTER SEAT. THE SEAT WARMER WAS NOT ON. (THIS WAS IN AUGUST 2018.) WE SMELLED A BURNING SMELL AND THERE WAS A SMOLDERING FLAME UNDER HIS LEGS. THE CAR WAS STATIONARY, NOT IN MOTION. IT WAS IDLING IN A PARKING LOT.

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TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FINNEGAN CHEVROLET BUICK GMC (26529 SOUTHWEST FWY, ROSENBERG, TX 77471, (281) 342-4200) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.

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TAKATA RECALL: THE DASHBOARD ON OUR VEHICLE IS CRACKED AT THE AIR BAG ON THE PASSENGER SIDE AND AT THE STEERING WHEEL ON THE DRIVER SIDE. THERE IS ALSO A TAKATA RECALL WHICH GMC DOES NOT HAVE A REMEDY. THESE 2 ITEMS HAVE POTENTIAL TO BE DISASTROUS WHEN COMBINED TOGETHER. THE INFLATOR EXPLODING AND THE DASH BOARD BREAKING INTO PIECES AND SENT THROUGHOUT THE CABIN. WE ARE ASKING FOR GMC TO REPLACE THE INFLATOR AND REPLACE THE DASHBOARD.

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CRACKED DASH

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CAME OUT TO MY GARAGED YUKON TO FIND A SMALL CRACK IN THE DASH AT THE PASSENGER SIDE AIRBAG. I NOW HAVE ANOTHER VERY LARGE CRACK IN FRONT OF THE STEERING WHEEL. THERE IS ALSO A SECOND CRACK NEAR THE AIRBAG WHICH HAS CREATED A TRIANGLE PIECE OF PLASTIC THAT IS NEARLY LOOSE AND LOOKS LIKE IT COULD FALL IN THE DASH OR BECOME A PROJECTILE IF THE AIRBAG WAS TO DEPLOY.

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THE DASHBOARD HAS CRACKED IN SEVERAL PLACES THAT APPEAR TO BE IN DANGER OF PROJECTING SHARDS OF HARD PLASTIC WHEN THE AIRBAGS DEPLOY. THESE CRACKS BEGAN ON THEIR OWN AND NOT AS A RESULT OF ABUSE OR ACCIDENT.

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DASH BOARD CRACKING. I HAVE A CRACK THROUGH THE DASH AT THE PASSENGER AIRBAG AND ANOTHER DIRECTLY IN FRONT OF THE DRIVER. SHOULD THE PASSENGER AIRBAG DEPLOY, PIECES OF THE BROKEN DASH COULD INCREASE THE POSSIBILITY OF FURTHER INJURY

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TAKATA RECALL. I AM UNABLE TO GET THE AIRBAG REPLACED DUE TO A LACK OF REPLACEMENT UNITS. I CALLED TODAY AND THE DEALER(DAYS CHEVROLET) DOES NOT HAVE REPLACEMENT UNITS. MY ORIGINAL NOTICE FROM GMC IS DATED JULY 2016. I DISCUSSED THE ISSUE WITH GMC IN JANUARY 2017 AND THEY SAID NO PARTS WERE AVAILABLE. I HAVE CALLED THREE OTHER TIMES IN THE PERIOD OF TIME UP TO NOW. NO PARTS. WHY IS THERE NOT A PLAN TO ADDRESS THIS SERIOUS SAFETY ISSUE? IT IS NOW TWO YEARS FROM THE FIRST NOTICE. *JS

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MY DENALI HAS GOTTEN A CRACK ON THE DASH THAT RUNS DOWN TO THE AIRBAG ON THE PASSENGER'S SIDE AIRBAG. THIS HAPPENED WHILE SITTING IN MY GARAGE IN 2016. I HAVE CONTACTED GM ABOUT THE PROBLEM BUT WAS INFORMED THAT THERE WASN'T A RECALL ON THIS. IT APPEARS TO ME AND OTHERS THAT THERE IS A PROBLEM BECAUSE ALL OF THE DASHES ARE CRACKED ON THE ONE PIECE DASHES (2007-2014) EITHER ABOVE THE INSTRUMENT CLUSTER OR AT THE AIRBAG. I'M AFRAID THAT IF THE AIRBAG DEPLOYS THAT THERE WILL BE PIECES OF THE DASH COMING WITH IT CAUSING INJURY. I KEEP MY VEHICLE GARAGE KEPT OR AT WORK I PUT A DEFLECTOR IN THE WINDOW TO KEEP THE SUN OFF THE DASH. I FEEL LIKE GM SHOULD BE RESPONSIBLE FOR REPLACING THE DASH DUE TO THE POSSIBILITY OF INJURY. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GMC DEALER (BOB PALMER'S CHANCELLOR MOTOR GROUP, 2820 MS-15, LAUREL, MS 39440, (601) 651-4719) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL, MANUFACTURE REFUSES TO REMEDY THE RECALL EVEN THE PARTS ARE AVAILABLE IN THE DEALERSHIP ( AS INDICATED BY THE PART DEPARTMENT OF THE DEALERSHIP)

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BRADSHAW AUTOMOTIVE GROUP, 14000 E WADE HAMPTON BLVD, GREER, SC 29651) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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MY DASH BOARD CRACKED IN TWO PLACES AND IT HAPPEN AROUND A YEAR AGO BUT JUST LEARNED THAT IT MIGHT BE A MANUFACTURED DEFECT. IT STARTED FROM ONE DAY TO ANOTHER

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MY DASH IS CRACKED ABOVE THE INSTRUMENT GAUGES AND IF THE AIR BAG DEPLOYS THIS WILL HAVE DASH BOARD PIECES FLYING IN THE CABIN DUE TO THE CRACKS

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ON THE INTERSTATE DRIVING AT NIGHT HAD THE SUNROOF EXPLODE. NOTHING HIT THE CAR. JUST A VERY LOUD EXPLOSION AND HEARD GLASS SHATTER OVER THE TOP OF VEHICLE.

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MY 2011 GMC YUKON XL DENALI HAS BEEN GARAGE KEPT SINCE IT WAS NEW. CRACKS HAVE DEVELOPED ON THE DASHBOARD, AND ACCORDING TO MULTIPLE SOURCES, IS THE RESULT OF A MANUFACTURER DEFECT. I AM CONCERNED THAT THE CRACKS MAY BE MORE THAN JUST AN UNSIGHTLY COSMETIC ISSUE AND MAY PROVE PROBLEMATIC IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. THE CRACKS OCCURRED WHEN THE VEHICLE WAS STATIONARY, INSIDE THE GARAGE. I HAVE REACHED OUT TO GM ON MULTIPLE OCCASIONS AND AVENUES. EACH TIME, I AM EITHER IGNORED OR TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE THE VEHICLE IS OUT FROM UNDER WARRANTY. I TOOK THE VEHICLE TO A GM DEALER AND WAS QUOTED A PRICE OF $1,000 TO REMEDY THE ISSUE. BETWEEN THE DASH BOARD CRACKS AND THE TAKATA INFLATOR RECALL, FOR WHICH A SOLUTION HAS YET TO BE ISSUED, I AM GRAVELY CONCERNED ABOUT THE SAFETY AND INTEGRITY OF THIS VEHICLE.

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TAKATA RECALL. GMC STILL REFUSES TO REPLACE THE AIRBAGS IN MY VEHICLE.

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