DASHBOARD HAS CRACKED IN MULTIPLE PLACES. MAINLY AROUND THE PASSENGER AIRBAG AND INSTRUMENT CLUSTER.
NHTSA ODI 11241610
Home · 2011 GMC Yukon Denali Xl 1500 · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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DASHBOARD HAS CRACKED IN MULTIPLE PLACES. MAINLY AROUND THE PASSENGER AIRBAG AND INSTRUMENT CLUSTER.
NHTSA ODI 11241610
MULTIPLE CRACKS ON THE DASHBOARD. FIRST, BY THE PASSENGER AIRBAG, AND THEN ON THE DRIVER'S SIDE, ABOVE THE GAUGE CLUSTER.
NHTSA ODI 11231702
THE TOP PORTION OF THE DASHBOARD IS CRACKING IN TWO PLACES. ONE OVER THE INSTRUMENT CLUSTER AND THE OTHER CRACK IS BY THE PASSENGER DASHBOARD AIRBAG. THIS IS A KNOWN DEFECT WITH THIS GENERATION OF GMC/CHEVY TRUCKS AND SUVS.
NHTSA ODI 11231574
ONE WEEK AFTER PURCHASING THE VEHICLE I BROKE DOWN DUE TO AN OIL PRESSURE SENSOR. TWO WEEKS AFTER THAT I BROKE DOWN (STALLED OUT IN THE ROAD) DUE TO 2 LIFTERS COLLAPSING AND THE CAMSHAFT BEING DAMAGED. AFTER REPLACING ALL LIFTERS, THE CAMSHAFT, SPARK PLUGS AND WIRES, AS WELL AS ANOTHER OIL PRESSURE SENSOR JUST IN CASE THE OTHER ONE WAS BAD I STILL HAVE LOW OIL PRESSURE. THIS COST $3,000.00! I LEFT THE SHOP AND BROKE DOWN ON MY WAY HOME WITH A FLASHING ENGINE LIGHT AND THE STABILITRAK LIGHT AND MESSAGE FLASHING. IT SHOOK SO HARD I THOUGHT IT WOULD EXPLODE IN THE ROAD AND THEN STALLED OUT! IT WAS TOWED BACK TO THE SHOP WHERE IT CONTINUES TO SIT. ITS BEEN THERE 3 WEEKS. ITS BEEN AT THE SHOP LONGER THAN I'VE GOTTEN TO DRIVE IT. AFTER GOOGLING WHAT MIGHT BE CAUSING THE PROBLEM IT APPEARS THIS IS NOT UNCOMMON AND GMC/CHEVROLET IS WELL AWARE OF THE FAULTY ENGINE. THOUSANDS OF POSTS ARE ON DIFFERENT SITES COMPLAINING HOW EVEN THOUGH THEY HAVE PUT THEIR VEHICLE IN THE SHOP AND HAD THE REPAIRS DONE, THERE IS SOMETHING IN THE ENGINE THAT CAUSING THE ISSUES AGAIN! THE MANUFACTURER IS WELL AWARE THEY ARE PUTTING LIVES AT RISK REPEATEDLY AND CAUSING FINANCIAL HARDSHIPS FOR THE CONSUMER BUT IT IS OBVIOUS THEY ARE CONCERNED ONLY ABOUT THEIR BOTTOM LINE AND NOT LIVES.
NHTSA ODI 11229916
DASHBOARD ON DRIVERS SIDE AND DASHBOARD ABOVE THE AIRBAG ON PASSENGER SIDE ARE BOTH CRACKED IN TWO SEPARATE PLACES WITHOUT ANY APPLIED PRESSURE OR EXPOSURE TO HARSH CONDITIONS. CRACKS CONTINUE TO INCREASE/LENGTHEN WHEN DRIVEN I.E. ACROSS TRACKS, BUMPS OR ON SMOOTH SURFACE ROADS.
NHTSA ODI 11229668
MY YUKON'S DASH IS CRACKED IN SEVERAL PLACES, SOME EXTENDING 14 INCHES INTERFERING WITH THE PASSENGER AIRBAG. THIS IS A SAFETY CONCERN FOR MYSELF AND MY FAMILY. THE SECOND LARGE CRACK IS LOCATED ABOVE AND BEHIND THE STEERING WHEEL ON THE DASHBOARD AS WELL. NOTHING WAS DROPPED OR ANYWAY I OR MY FAMILY CRACKED IT. AFTER RESEARCHING, THIS IS A COMMON ISSUE WITH MY MAKE MODEL AND YEAR. I BELIEVE GM SHOULD OWN THIS DEFECT AND PROTECT ITS LOYAL DRIVERS AND CONSUMERS, RATHER THAN WAIT AND SEE IF AN AIRBAG DOESN'T DEPLOY PROPERLY, GOD FORBID, RISKING THE LIVES OF INNOCENTS. I SERVED MY COUNTRY IN IRAQ BECAUSE I CHOSE TO, GM CAN CHOOSE TO DEFEND ITS CONSUMERS AS WELL. EVEN A DISCOUNT ON REPAIR OR REPLACEMENT WOULD BE APPRECIATED AS I KNOW PEOPLE JUST EXPECT EVERYTHING TO BE GIVEN TO THEM. THANK YOU FOR YOUR CONSIDERATION
NHTSA ODI 11229425
DASH BOARD PANEL HAS CRACKED OPEN FOR UNKNOWN REASONS CAUSING A SAFETY CONCERN WITH SHARP EDGES AND OPENINGS THAT ALLOW OPPORTUNITIES FOR FOREIGN OBJECTS/ITEMS TO ENTER VEHICLE CONTROLS AND INSTRUMENTATION PANELS. PASSENGER AIR BAG AT DASH BOARD SEEMS DEFECTIVE DUE TO CRACKED DASH BOARD PANELS AND ASSOCIATED TRIM PIECES. IT APPEARS THAN UPON AIR BAG DEPLOYMENT THERE WOULD BE POSSIBLE ADDITIONAL OCCUPANT/PASSENGER INJURIES DUE TO THE BROKEN/LOOSE FITTING/SUB-STANDARD DASH BOARD PLASTIC PIECES.
NHTSA ODI 11228879
BOTH BRAKE LIGHTS NO LONGER WORK. BUT IT'S NOT THE BULBS OR THE FUSES. THOSE ARE GOOD.
NHTSA ODI 11221927
DASH IS CRACKED. NOT FROM ANY DAMAGE, IT JUST CRACKED ON IT'S OWN.
NHTSA ODI 11220399
CRACK IN DASHBOARD ON TOP OF AIRBAG
NHTSA ODI 11209131
TAKATA RECALL: I AM WANTING TO KNOW WHEN THE RECALL WILL HAVE A REMEDY? I HAD AN ACCIDENT IN DEC 2016 AND THE AIR BAGS DIDN'T DEPLOY. I HAD A PRETTY SEVERE WRECK RUNNING INTO 3 VEHICLES WITH SUBSTANTIAL FRONT END DAMAGE INCLUDING BROKEN TIRE ROD. BELOW IS JUST A PICTURE OF THE DAMAGE. BODY SHOP WAS IN DISBELIEF THAT THE AIRBAGS DIDN'T DEPLOY??
NHTSA ODI 11204291
TAMARA RECALL. THIS RECALL HAS BEEN SINCE 2016 AND STILL NOT RESOLVE. I AM ACTIVE DUTY MILITARY AND PCSING OVERSEAS. I HAVE TO SHIP MY VEHICLE AND THEY WILL NOT SHIP IT WITH AN UNRESOLVED RECALL. I AM NOT SURE WHAT ELSE TO DO...I HAVE CONTACTED THE DEALERSHIP AND GMC AND THEY OFFER NO RESOLUTION FOR MY ISSUES.
NHTSA ODI 11202627
THE SEAT CAUGHT ON FIRE WHILE THE CAR WAS RUNNING. MY CHILD WAS SLEEPING AND SMOKE WAS COMING OUT FROM UNDER HIS BOOSTER SEAT AND HIS LEGS. I CONTACTED GMC AND THEY SAID THIS HAD NEVER HAPPENED BEFORE AND WE SHOULD CONTACT OUR INSURANCE COMPANY, THOUGH, WHEN WE TOOK IT TO THE TECHNICIANS AT THE DEALERSHIP (FOR THE INSPECTION), THEY SAW WHERE TWO WIRES WERE ON TOP OF ONE ANOTHER AND THE SEAT HAD CAUGHT ON FIRE. THIS IS A SERIOUS PROBLEM. I SEARCHED ONLINE AND THERE ARE MANY STORIES OUT THERE, I AM JUST NOT SURE IF PEOPLE ARE REPORTING THEM---OR IF THEY REALIZE THAT GMC MAKES SIMILAR CARS SO CADILLAC, SIERRAS, AND OTHER CARS COME FROM THE SAME MOLD.
NHTSA ODI 11196959
"TAKATA RECALL" DASHBOARD IS CRACKED NEAR PASSENGER SIDE AIRBAG AND OVER THE THE STEERING WHEEL.
NHTSA ODI 11195418
TAKATA RECALL GM RECALL 49151 TO REPLACE THE PASSENGER SIDE AIR BAG INFLATOR. THIS HAS YET TO BE RESOLVED, NO FURTHER NOTICE HAS BEEN MADE OF ANY ACTIONS, AND RESEARCH OF THE MATTER INDICATES THAT 'INCOMPLETE REMEDY NOT YET AVAILABLE'. AFTER ALL THIS TIME, AND THAT NOTICE WAS MADE JULY 2016, THE CONDITION HAD BEEN INVESTIGATED BY THE NHTSA AND FOUND NO SOLUTION. THAT IS UNACCEPTABLE! MY WIFE, MY KIDS, MY FRIENDS TRAVEL IN THAT SEAT. WHAT HAPPENS TO THEM IF THIS UNIT IGNITES WITH OR WITHOUT A COLLISION TYPE SITUATION, AND THEY GET SEVERELY BURNT, OR MAIMED BY THIS DEVICE WHICH IS APPARENTLY DEGRADING EACH YEAR THEY DELAY. WHAT ALTERNATIVES DO I HAVE NOW, JUST WAIT FOR IT TO EXPLODE? I REALLY THINK THIS HAS GONE FAR TO LONG ALREADY, AND NEEDS IMMEDIATE ACTION BEFORE SOMEONE GETS HURT OR KILLED. THANK YOU.
NHTSA ODI 11190917
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING AND COMING TO A STOP, THE ENGINE REVVED AS IF THE VEHICLE ACCELERATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTHTOWNE CHEVROLET BUICK GMC (LOCATED AT 695 BULLSBORO DR, NEWNAN, GA 30265, (678) 826-4777) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11189806
THE DASH HAS CRACKED ALL AWAY THE CROSS OF THE PAD AND NOW HAS CRACKED PRODUCING JAGGED PLASTIC SHARDS AROUND THE AIRBAG COMPARTMENT
NHTSA ODI 11187360
MY DASH HAS BEEN SLOWLY CRACKING, THE CRACK IS NOW IN TWO PLACES, BY THE AIR BAG AND STEERING WHEEL AND HAS COMPLETELY RELEASED SO IT VIBRATES THE WHOLE TIME I'M DRIVING. JUST THIS WEEK THE AIRBAG LIGHT IS NOW COMING ON TOO.
NHTSA ODI 11184490
TAKATA RECALL DASH BOARD HAS CRACKED DESPITE BEING WELL CARED FOR.GMC WANTS $1500 TO REPLACE! A CRACKED DASHBOARD, PARTICULARLY ONE THAT IS DAMAGED AROUND THE PASSENGER-SIDE AIRBAG, CAN YIELD FLYING PROJECTILES IN THE EVENT THAT AN ACCIDENT TRIGGERS THE AIRBAG TO DEPLOY.
NHTSA ODI 11184193
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN THE MIDDLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO SUNTRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST. PETERS, MO 63376, (866) 504-7492) WHERE IT WAS CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,314.
NHTSA ODI 11183499
TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V380000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AMERICAN MOTORS OF JACKSON (2282 N HIGHLAND AVE, JACKSON, TN 38305, (731) 238-4200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11171622
DASHBOARD CRACKING THROUGH OUT THE TOP OF THE WHOLE DASHBOARD INCLUDING SURROUNDING THE AIRBAG ON PASSENGER SIDE. I WAS TOLD THIS HAPPENS IN MULTIPLE TRUCKS AT THE DEALERSHIP AS WELL AS SHOWN PROOF
NHTSA ODI 11171261
ON 12/27/18, I HEARD AN EXCESSIVE RATTLING NOISE COMING FROM THE DASH. WHEN I PARKED THE CAR, AND THE VEHICLE WAS STATIONARY, I LEANED FORWARD TO SEE IF THERE WAS SOMETHING ON THE DASH, AND NOTICED THE DASH HAD CRACKED OVER THE DRIVER'S SIDE INSTRUMENT PANEL / AIRBAG. THE DASH ALSO CRACKED OVER THE LEFT SIDE ABOVE THE GLOVE BOX/AIRBAG AREA. THE CRACK WAS THE SOURCE OF THE RATTLING. THIS VEHICLE IS PARKED IN A GARAGE AND HAS NOT BEEN EXPOSED TO EXCESSIVE SUNLIGHT. NOR HAS THE VEHICLE EVER BEEN IN AN ACCIDENT.
NHTSA ODI 11166226
DASH WAS MAKING A TERRIBLE SQUEAKING NOISE AND THEN ONE DAY IT STOPPED. CHECKED THE DASH OVER TO FIND 2 CRACKS, ONE BY THE PASSNAGER SIDE AIR BAG AND ANOTHER ON THE DRIVE SIDE ABOVE THE INSTRUMENT PANEL. I CONTACTED GM SINCE WE WERE OUTSIDE THE WARRANTY AND THEY PRETTY MUCH SAID SUCK IT UP NOT OUR PROBLEM. HOW HAS THIS NOT BEEN RECALLED OR ADDRESSED WITH SO MANY COMPLAINTS???!!!
NHTSA ODI 11166317
THE DASHBOARD HAS CRACK COMPLETELY AT THE AIRBAG AND OVER THE INSTRUMENT PANEL. THE SUV HAS DEVELOPED THESE CRACKS OVER THE LAST 2 YEARS. CRACKS KEPT EXPANDING UNTIL TOTAL SEPARATION HAS OCCURRED IF LOOSE PIECES.
NHTSA ODI 11165655
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