What 106 owners told NHTSA about the 2011 GMC Sierra 2500 Hd

TAKATA RECALL, IT IS NOW AUGUST 23, 2019 AND I'M STILL DRIVING AROUND WITH DEFECTIVE AIRBAGS. THE DEALER TELLS ME THE PARTS ARE NOT AVAILABLE TO FIX THEM. WHAT IS I HAVE AN ACCIDENT? THIS SEEMS NEGLIGENT.

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TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARSONS OF ANTIGO CHEVROLET (515 AMRON AVE, ANTIGO, WI 54409, (715) 627-4888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

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I RECEIVED A RECALL NOTICE FROM GM IN 2016. I KEEP CONTACTING MY GMC DEALER AND THEY KEEP TELLING ME THAT THERE IS NO REMEDY. WHAT IS THE PLAN FOR GETTING MY TRUCK FIXED FOR THIS RECALL?

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DASH CRACKED IN TWO PLACES IN FRONT OF DRIVERS SEAT TOP OF DASH. REASON IS DASH IS SINGLE PIECE DOESN T ALLOW FOR ANY FLEX

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TAKATA RECALL, NOTHING HAPPENED SO FAR BUT DEALERSHIPS (ROGER DEAN CHEVROLET CAPE CORAL AND VICTORY LAYNE FT. MYERS WON'T DO A THING TO REPLACE THE AIRBAGS

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TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EXHAUST GAS RECIRCULATION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RANZ MOTOR CO (1401 W BEECH ST, CHANUTE, KS 66720) WHERE THE FUEL FILTER HOUSING AND HIGH PRESSURE FUEL PUMP WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

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DEF LIGHT CAME ON AND THE DISPLAY SAYING SERVICE EXHAUST FUEL SYSTEM AND REFER TO MANUAL. THAT GAVE ME NOTHING. THE CODES THAT CAME UP IS P2209 AND P20B9. SO THE HEATER IN THE DEF TANK IS BROKEN AND THE NOX READING IS WRONG OR HAS GONE OUT. THEN MY SPEED WAS REDUCED TO MAX 55 MPH. DEALER SAID IT WOULD BE $1500 TO FIX BUT AFTER READING FORUMS ON-LINE THERE HAVE BEEN A LOT IS ISSUES WITH THE DEF SYSTEM, FIXING IT, AND THEN STILL DISPLAYS ISSUE. AM I GOING TO GET THIS REPAIRED AND STILL HAVE AN ISSUE LIKE OTHERS?

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TAKATA RECALL - I RECEIVED THE RECALL NOTICE SHORTLY AFTER IT WAS ANNOUNCED ON 5/27/16. I HAVE CONTACTED MULTIPLE DEALERS NUMEROUS TIMES AND I'M ALWAYS TOLD THAT THERE'S NO REMEDY YET FROM THE MANUFACTURER. IT HAS BEEN OVER A YEAR AND A HALF, WITH NO FIX AVAILABLE. I HAVE NOT HAD AN ACCIDENT THAT WOULD DEPLOY THE AIRBAG, BUT WOULD LIKE TO GET IT FIXED AS SOON AS POSSIBLE. I LAST CONTACTED GUNN BUICK GMC IN SAN ANTONIO, TEXAS ON 12/12/17.

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TAKATA RECALL ISSUED MAY 27, 2016. WE HAVE CONTACTED GMC DEALERSHIP SERVICE CENTER. THEY KEEP SAYING THERE IS NO FIX.

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TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH WHILE MAKING A RIGHT TURN, WHEN THE STEERING WHEEL SEIZED AND SUDDENLY FUNCTIONED AS NORMAL. THE FAILURE HAD OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP: MEDVED CHEVROLET BUICK GMC 1506 S WILCOX ST, CASTLE ROCK, CO 80104 WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,499.

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MY 2011 GMC DURAMAX DISPLAYS CODES (P0676), (P2493), (P122D0 AND (P140A) RELATED TO THE EGR AND THROTTLE BODY. I LOCATED SPECIAL WARRANTY WORK #14353. I AM TOLD BY GM CUSTOMER CARE THAT MY PARTICULAR VIN IS NOT INCLUDED IN THE DURAMAX DIESEL WARRANTY ISSUE. I LOCATED THE FOLLOWING: 02/03/17NHTSA ID: 10090458 TSB ID: 14353 14353 - SPECIAL COVERAGE. ON SOME VEHICLES, THE SERVICE ENGINE SOON LIGHT MAY ILLUMINATE DUE TO AN INOPERATIVE EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE. DEALERS ARE TO REPLACE THE EGR COOLER BYPASS VALVE. WHERE DO I STAND IN GETTING GENERAL MOTORS TO HONOR THE WARRANTY?

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MY VEHICLE IS UNDER A RECALL BUT WHEN WE CALLED THE GMC DEALERSHIP LAST YEAR THEY DENIED THAT THERE WAS REALLY A PROBLEM. THEY SAID THAT GMC FELT LIKE THE AIRBAGS IN MY TRUCK WERE FINE AND I SHOULD IGNORE THE RECALL. I ASKED THEM FOR A REMEDY OR A REPLACEMENT VEHICLE SINCE I WAS NOT GOING TO IGNORE THE RECALL. THEY LAUGHED AND TOLD ME A REMEDY WAS NOT AVAILABLE YET AND THEY WERE NOT PROVIDING ME WITH AN ALTERNATE VEHICLE WHILE THEY WAITED FOR ONE TO BE SENT DOWN FROM CORPORATE. IT HAS BEEN TWO YEARS SINCE THE RECALL AND I FEEL WE HAVE WAITED LONG ENOUGH.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMAPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD FRACTURED IN THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIR BAG COMPARTMENT AS WELL AS NEAR THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED JERRY'S BUICK GMC (3100 FORT WORTH HWY, WEATHERFORD, TX, 76087) AND WAS INFORMED THAT THERE WAS NO RECALL REGARDING THE FRACTURED DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THREE OE (3) GOODYEAR WRANGLER TIRES, LT265/60 R20 HAVE BECOME DEFECTIVE, ALL IN THE SAME FASHION WITH SIDEWALL PROBLEMS, TWO WITH BULGING, ONE WITH AN AT SPEED BLOWOUT AT THE SIDEWALL. FIRST ONE, 1/22/16 WHILE DRIVING BUT STOPPED DUE TO HEAVY TRAFFIC AND ANOTHER MOTORIST POINTED OUT THE BULGE. INSTALLED SPARE, AT DESTINATION PURCHASED AT FULL PRICE 2 BRAND NEW TIRES IN ORDER TO HAVE MATCHING TREAD ON ALL TIRES. DEALER ALLEGED THERE MUST HAVE BEEN DAMAGE, SO THERE WAS NO WEAR ADJUSTMENT. SECOND ONE NOTED WHILE VEHICLE WAS PARKED IN MY DRIVEWAY 2/15/17. CALLED GOODYEAR WHO REFERRED ME TO A LOCAL FACTORY STORE WHO PRO-RATED AN ADJUSTMENT AND I REC'D A NEW TIRE. THIRD ONE BLEW OUT AT TURNPIKE SPEED 8/16/17. NONE OF THESE TIRES WERE ANYWHERE NEAR THE END OF TREAD LIFE AT THE TIME OF THE PROBLEM. THIS VEHICLE HAS NEVER BEEN "OFF-ROAD" AND I DO NOT DRIVE AROUND HITTING OBJECTS WITH THE TIRES. I DO NOT WANT TO TURN OVER THE LATEST DEFECTIVE TIRE TO A DEALER UNTIL I HEAR FROM YOU IF AN INVESTIGATION IS IN ORDER; IT IS "EVIDENCE". I DID TAKE PHOTOS OF THE FIRST TWO TIRES AND WILL DO THE SAME WITH THE MOST RECENT ONE. THANK YOU.

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TAKATA INFLATOR- ELECTRIC CONNECTOR HAS FAILED. THIS HAS LEFT THE TRUCK WITH A FAILED PASSENGER SIDE FRONT AIRBAG.

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DASH IS CRACKING AND IT'S ON THE PASSENGER AIRBAG.

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TAKATA RECALL. I STILL HAVE NOT HAD MY AIRBAG REPLACED ON THE PASSENGER SIDE OF MY GMC SIERRA AND IT HAS BEEN OVER A YEAR. WHAT CAN I DO TO EXPEDITE THIS? NOTHING HAS BEEN DONE TO GET THIS RECTIFIED. THANK YOU.

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TAKATA RECALL, I HAVE A LETTER FROM GM. CONCERNING THE AIR BAG RECALL DATED 07/2016 INFORMING ME OF SAID RECALL AND STATING THAT I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE FOR REPAIRS. THAT HAS BEEN OVER A YEAR AGO AND NOW I HAVE A CRACK IN THE CORNER OF THE DASH PANEL WHERE THE AIR-BAG IS LOCATED. AFTER DOING SOME RESEARCH IT APPEARS THAT GM. HAS ISSUES WITH GM TRUCKS, SUV'S ETC. FROM YEAR 2007 UNTIL AT LEAST 2013 CONCERNING THIS ISSUE. I HAVE CONTACTED GM. DEALERS AND GM THEIR SELF CONCERNING REPAIRS AND OR REPLACEMENT OF THE AIRBAGS AND STATED MY CONCERNS WITH THE DASH BEING CRACKED IN THIS LOCATION. THESE AIRBAGS HAVE BEEN DOCUMENTED TO KILL OR INJURE PEOPLE AND AS A CONCERNED OWNER OF ONE OF THESE VEHICLES I FEEL GM. IS NOT MOVING FAST ENOUGH TO RECTIFY THIS SITUATION. THERE ARE MILLIONS OF THESE VEHICLES AFFECTED BY THIS RECALL ON THE ROAD EVERY DAY AND THAT LEADS TO GREATER RISK OF DEATH OR INJURY. I SHOULD NOT HAVE TO GET RID OF MY VEHICLE BECAUSE OF SAFETY CONCERNS BY THE MANUFACTURER. THANKS IN ADVANCE FOR ANY ASSISTANCE IN THIS MATTER.

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CRACKED PASSENGER SIDE DASHBOARD ABOVE AIRBAG. NOTHING WAS DONE BY OWNER TO MAKE THIS HAPPEN. IT IS A KNOWN GM PROBLEM THEY REFUSE TO RECALL.

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THE DASHBOARD CRACKED WHICH CREATES AN EXTREMELY DANGEROUS HAZARD SHOULD THE AIRBAG ACTIVATE. THE LOSS OF INTEGRITY OF THE DASHBOARD COULD CREATE AN EXPLOSION OF DASH MATERIAL SHOULD THE AIRBAG ACTIVATE IN AN ACCIDENT

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FUSE FOR LEFT TURN TRAILER BURNS OUT REPEATEDLY. NO WARNING OR INDICATION IT IS OUT UNTIL SOMEONE PULLS ME OVER OR TELLS ME WHEN STOPPED OR I CHECK. I HAVE THREE DIFFERENT TRAILS AND ALL ARE INVOLVED. THE FUSE WILL AT TIMES, BE BLOWN WITHOUT TRAILER ATTACHED. DEALER CAN'T FIND ISSUE (INTERMITTENT PROBLEM). NEVER KNOW WHEN FUSE BLOWS UNLESS I CHECK IT OR HOOK UP TRAILER. ALWAYS LEFT TURN TRAILER FUSE. TRUCK DOES HAVE TWO BATTERIES AND IS DIESEL. HAS HAPPENED MANY TIMES, EVER SINCE TRUCK WAS NEW. LAST TIME, JAN3, 2017. SOUNDS SIMILAR TO RECALL 14V407000. MY TRUCK WAS MANUFACTURED DURING TIME PERIOD GIVEN BUT NEVER RECEIVED NOTICE OF ANY KIND.

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THERE IS A CRACK IN THE DASHBOARD NEAR THE PASSENGER AIGBAG. IT'S CONCERNING THAT IT'S SO CLOSE TO THE AIRBAG AND SEEMS TO BE A SAFETY CONCERN. NOT SURE HOW LONG IT'S BEEN THERE. I JUST NOTICED IT THIS WEEK.

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THE VEHICLES DASHBOARD IS BEGINNING TO CRACK IN MULTIPLE LOCATIONS. THIS TRUCK HAS LESS THAN 30,000 MILES ON IT AND IT'S ONLY USED AS A LEISURE VEHICLE. ONE OF THE AREAS OF MAJOR CONCERN IS, THE CRACK THAT LEADS DIRECTLY TO THE AIRBAG. IF THE AIRBAG WERE TO DEPLOY, I BELIEVE THAT SHARDS OF PLASTIC WOULD BE THROWN ALL OVER THE INTERIOR OF THE VEHICLE. THERE'S NO REASON FOR THIS DASHBOARD TO CRACK AND THE REPAIR WOULD BE CLOSE TO $1,000 DOLLARS. IN MY OPINION THIS IS A MANUFACTURE DEFECT, AND A HUGE OVERSIGHT ON QUALITY CONTROL.

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TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE EXHAUST FLUID AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS KEROSENE MIXED IN WITH THE DIESEL FUEL. THE CONTACT STATED THAT THE FUEL WAS DRAINED FROM THE FUEL TANK AND NEW FUEL WAS ADDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,028.

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ALL FOUR WHEELS HAVE DEVELOPED CRACKS OVER THE COURSE OF MY SIX YEAR OWNERSHIP OF THE VEHICLE. I HAVE SPOKEN WITH THE SERVICE DIRECTOR AT SIMPSON GMC OF BUENA PARK, CA, NUMEROUS TECHNICIANS AT SIMPSON GMC, SERVICE MANAGERS AT AMERICA'S TIRE OF VICTORVILLE, HESPERIA, AND FULLERTON, CA AND HAVE HIRED AN OUTSIDE ENGINEER THAT ALL AGREE THAT THERE IS A DEFECT IN DESIGN AND MANUFACTURING ON THE 20' DENALI HD WHEELS (RPO: PYS). I HAVE WELL DOCUMENTED INTERACTIONS WITH ALL PARTIES INVOLVED AND I INTEND TO PROVE THE DESIGN FLAW THAT EXISTS WITH THESE WHEELS. I AM ALSO IN CONTACT WITH THE MEDIA REGARDING THE LIFE THREATENING HAZARDOUS DESIGN THESE WHEELS POSE TO THE PUBLIC. GENERAL MOTORS HAS BEEN ADVISED NUMEROUS TIMES OF THE SAFETY HAZARD AND PROBLEMS WITH THESE WHEELS. PLEASE REFERENCE THE TWO LATEST EXECUTIVE OFFICE CASES 8-1552109660 AND 8-2402833027.

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