Home · 2011 GMC Sierra 2500 Hd · Complaints

What 106 owners told NHTSA about the 2011 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (106)Crash / fire / injury (4)Airbags (30)Body & structure (19)Electrical system (12)Engine (12)Transmission & drivetrain (12)Speed control (7)Brakes (5)Electronic Stability Control (esc) (4)Fuel system (4)Steering (4)

30 of 106 complaints match · Airbags · clear filters · page 1 of 2

Mar 11, 2022Airbags

2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER HAS NOT BEEN PROVIDED THE NECESSARY PARTS TO REPAIR THE VEHICLE. *JS

NHTSA ODI 11456285

May 3, 2021Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CAPPELLINO BUICK GMC (5411 TRANSIT RD, BUFFALO, NY 14221, (716) 650-4471) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11414961

Apr 22, 2021Airbags

NO DEALER CAN REPAIR MY TAKATA AIR BAG DUE TO GM NOT HAVING A REPLACEMENT PART AVAILABLE. I AM CONCERNED THAT NHTSA AND GM ARE NOT CONCERNED FOR MY LIFE BY HAVING THIS ISSUE OPEN FOR SO LONG AND ANSWER TO THE MANDATED REPAIRS. I WILL FOLLOW UP WITH MY CONGRESSMAN AND SENATORS. I AM AFRAID WHEN I HAVE TO DRIVE AND DON'T HAVE OTHER OPTIONS FOR WORK.

NHTSA ODI 11413377

Mar 11, 2021Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO WEST POINT BUICK GMC (16835 KATY FWY, HOUSTON, TX 77094, (281) 406-3550) WHERE IT WAS CONFIRMED THAT THE PART WAS YET NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11400311

Dec 4, 2020AirbagsSeat beltsCrash1 injury

TO AVOID A HEAD ON COLLISION I HAD TO MOVE TO THE RIGHT OF MY LANE AND I HIT A MOUNTAIN HEAD ON AND NEITHER THE DRIVER OR PASSENGERS AIRBAG DEPLOYED. THE VEHICLE OVER TURNED ON ITS LEFT DRIVER SIDE AFTER SKIDDING ALONG PAVEMENT FOR A FEW YARDS IT FINALLY CAME TO A STOP. THERE WERE NO PASSENGERS. I WAS THE DRIVER AND SUSTAINED LACERATIONS TO MY HEAD BRUISING IN CHEST AREA AND A PUNCTURED LEFT LUNG. THE VEHICLE WAS IN MOTION GOING 35 MPH

NHTSA ODI 11377984

Oct 15, 2019Airbags

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECIEVED. AFTER CONTACTING THE MANUFACTURER AND CHILDRE GMC OF MILLERSVILLE (2710 NORTH COLUMBIA ST, MILLERSVILLE, GA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11268613

Aug 23, 2019Airbags

TAKATA RECALL, IT IS NOW AUGUST 23, 2019 AND I'M STILL DRIVING AROUND WITH DEFECTIVE AIRBAGS. THE DEALER TELLS ME THE PARTS ARE NOT AVAILABLE TO FIX THEM. WHAT IS I HAVE AN ACCIDENT? THIS SEEMS NEGLIGENT.

NHTSA ODI 11246037

May 8, 2019Airbags

TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARSONS OF ANTIGO CHEVROLET (515 AMRON AVE, ANTIGO, WI 54409, (715) 627-4888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

NHTSA ODI 11206225

Apr 5, 2019Airbags

I RECEIVED A RECALL NOTICE FROM GM IN 2016. I KEEP CONTACTING MY GMC DEALER AND THEY KEEP TELLING ME THAT THERE IS NO REMEDY. WHAT IS THE PLAN FOR GETTING MY TRUCK FIXED FOR THIS RECALL?

NHTSA ODI 11194099

Dec 11, 2018Airbags

TAKATA RECALL, NOTHING HAPPENED SO FAR BUT DEALERSHIPS (ROGER DEAN CHEVROLET CAPE CORAL AND VICTORY LAYNE FT. MYERS WON'T DO A THING TO REPLACE THE AIRBAGS

NHTSA ODI 11160692

Dec 27, 2017Airbags

TAKATA RECALL - I RECEIVED THE RECALL NOTICE SHORTLY AFTER IT WAS ANNOUNCED ON 5/27/16. I HAVE CONTACTED MULTIPLE DEALERS NUMEROUS TIMES AND I'M ALWAYS TOLD THAT THERE'S NO REMEDY YET FROM THE MANUFACTURER. IT HAS BEEN OVER A YEAR AND A HALF, WITH NO FIX AVAILABLE. I HAVE NOT HAD AN ACCIDENT THAT WOULD DEPLOY THE AIRBAG, BUT WOULD LIKE TO GET IT FIXED AS SOON AS POSSIBLE. I LAST CONTACTED GUNN BUICK GMC IN SAN ANTONIO, TEXAS ON 12/12/17.

NHTSA ODI 11056843

Dec 11, 2017Airbags

TAKATA RECALL ISSUED MAY 27, 2016. WE HAVE CONTACTED GMC DEALERSHIP SERVICE CENTER. THEY KEEP SAYING THERE IS NO FIX.

NHTSA ODI 11054038

Nov 4, 2017Airbags

MY VEHICLE IS UNDER A RECALL BUT WHEN WE CALLED THE GMC DEALERSHIP LAST YEAR THEY DENIED THAT THERE WAS REALLY A PROBLEM. THEY SAID THAT GMC FELT LIKE THE AIRBAGS IN MY TRUCK WERE FINE AND I SHOULD IGNORE THE RECALL. I ASKED THEM FOR A REMEDY OR A REPLACEMENT VEHICLE SINCE I WAS NOT GOING TO IGNORE THE RECALL. THEY LAUGHED AND TOLD ME A REMEDY WAS NOT AVAILABLE YET AND THEY WERE NOT PROVIDING ME WITH AN ALTERNATE VEHICLE WHILE THEY WAITED FOR ONE TO BE SENT DOWN FROM CORPORATE. IT HAS BEEN TWO YEARS SINCE THE RECALL AND I FEEL WE HAVE WAITED LONG ENOUGH.

NHTSA ODI 11043179

Oct 11, 2017AirbagsBody & structure

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMAPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD FRACTURED IN THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIR BAG COMPARTMENT AS WELL AS NEAR THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED JERRY'S BUICK GMC (3100 FORT WORTH HWY, WEATHERFORD, TX, 76087) AND WAS INFORMED THAT THERE WAS NO RECALL REGARDING THE FRACTURED DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11032883

Aug 21, 2017Airbags

TAKATA INFLATOR- ELECTRIC CONNECTOR HAS FAILED. THIS HAS LEFT THE TRUCK WITH A FAILED PASSENGER SIDE FRONT AIRBAG.

NHTSA ODI 11018695

Jul 18, 2017Airbags

TAKATA RECALL. I STILL HAVE NOT HAD MY AIRBAG REPLACED ON THE PASSENGER SIDE OF MY GMC SIERRA AND IT HAS BEEN OVER A YEAR. WHAT CAN I DO TO EXPEDITE THIS? NOTHING HAS BEEN DONE TO GET THIS RECTIFIED. THANK YOU.

NHTSA ODI 11006242

Jul 16, 2017Airbags

TAKATA RECALL, I HAVE A LETTER FROM GM. CONCERNING THE AIR BAG RECALL DATED 07/2016 INFORMING ME OF SAID RECALL AND STATING THAT I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE FOR REPAIRS. THAT HAS BEEN OVER A YEAR AGO AND NOW I HAVE A CRACK IN THE CORNER OF THE DASH PANEL WHERE THE AIR-BAG IS LOCATED. AFTER DOING SOME RESEARCH IT APPEARS THAT GM. HAS ISSUES WITH GM TRUCKS, SUV'S ETC. FROM YEAR 2007 UNTIL AT LEAST 2013 CONCERNING THIS ISSUE. I HAVE CONTACTED GM. DEALERS AND GM THEIR SELF CONCERNING REPAIRS AND OR REPLACEMENT OF THE AIRBAGS AND STATED MY CONCERNS WITH THE DASH BEING CRACKED IN THIS LOCATION. THESE AIRBAGS HAVE BEEN DOCUMENTED TO KILL OR INJURE PEOPLE AND AS A CONCERNED OWNER OF ONE OF THESE VEHICLES I FEEL GM. IS NOT MOVING FAST ENOUGH TO RECTIFY THIS SITUATION. THERE ARE MILLIONS OF THESE VEHICLES AFFECTED BY THIS RECALL ON THE ROAD EVERY DAY AND THAT LEADS TO GREATER RISK OF DEATH OR INJURY. I SHOULD NOT HAVE TO GET RID OF MY VEHICLE BECAUSE OF SAFETY CONCERNS BY THE MANUFACTURER. THANKS IN ADVANCE FOR ANY ASSISTANCE IN THIS MATTER.

NHTSA ODI 11005530

Apr 9, 2017Airbags

THE DASHBOARD CRACKED WHICH CREATES AN EXTREMELY DANGEROUS HAZARD SHOULD THE AIRBAG ACTIVATE. THE LOSS OF INTEGRITY OF THE DASHBOARD COULD CREATE AN EXPLOSION OF DASH MATERIAL SHOULD THE AIRBAG ACTIVATE IN AN ACCIDENT

NHTSA ODI 10971510

Jan 5, 2017Airbags

THE VEHICLES DASHBOARD IS BEGINNING TO CRACK IN MULTIPLE LOCATIONS. THIS TRUCK HAS LESS THAN 30,000 MILES ON IT AND IT'S ONLY USED AS A LEISURE VEHICLE. ONE OF THE AREAS OF MAJOR CONCERN IS, THE CRACK THAT LEADS DIRECTLY TO THE AIRBAG. IF THE AIRBAG WERE TO DEPLOY, I BELIEVE THAT SHARDS OF PLASTIC WOULD BE THROWN ALL OVER THE INTERIOR OF THE VEHICLE. THERE'S NO REASON FOR THIS DASHBOARD TO CRACK AND THE REPAIR WOULD BE CLOSE TO $1,000 DOLLARS. IN MY OPINION THIS IS A MANUFACTURE DEFECT, AND A HUGE OVERSIGHT ON QUALITY CONTROL.

NHTSA ODI 10939955

Aug 10, 2016AirbagsBody & structure

I GOT IN MY TRUCK YESTERDAY AND NOTICED A CRACK IN THE DASH AT THE PASSENGER SIDE AIR BAG. THE CRACK WAS NOT THERE BEFORE. I AM CONCERNED THAT IF THE BAG DEPLOYS, THE CRACK IN THE DASH COULD BECOME A PROJECTILE OR CUT THE AIR BAG RESULTING IN A SERIOUS OR FATAL INJURY. MY TRUCK IS GARAGE KEPT AND IS NOT EXPOSED TO EXTREME TEMPERATURES.

NHTSA ODI 10894866

Jun 26, 2016AirbagsBody & structure

THE DASH IS CRACKED AROUND THE PASSENGER SIDE AIRBAG WHICH COULD BE A SAFETY CONCERN DURING AIRBAG DEPLOYMENT WITH SHARP PIECES OF BROKEN DASH BEING PROPELLED TOWARDS OCCUPANTS.

NHTSA ODI 10876683

Mar 3, 2016Airbags

DASH BOARD CRACK AT CORNER OF PASSENGER SIDE AIR BAG AND 2 MORE CRACKS AT DRIVERS SIDE INSTRUMENT PANEL. CONCERN THAT THE CRACK AT AIR BAG COULD BE A SAFETY CONCERN IF EVER DEPLOYED.

NHTSA ODI 10839656

Jan 20, 2016Airbags

LARGE AND NOTICEABLE CRACK BY MY PASSENGER SIDE AIRBAG ON MY DASHBOARD. COULD SEE THIS BECOMING SHRAPNEL IN THE EVENT OF THE AIRBAG DEPLOYING. GM WILL NOT ISSUE A RECALL, NOR TAKE ANY SORT OF RESPONSIBILITY FOR THEIR ERROR.

NHTSA ODI 10821282

Jan 15, 2016Airbags

DASH CRACKED MAY CAUSE HASSARAD DUE TO AIR BAG.

NHTSA ODI 10820447

Jan 5, 2016Airbags

DASHBOARD IS CRACKING ALONG SEEM OF PASS. SIDE AIRBAG AND ABOVE INSTRUMENT CLUSTER

NHTSA ODI 10818205

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Working with the data? Download all 106 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 GMC Sierra 2500 Hd verdict →